Easy to order, delivered when they said they would and the table and chairs arrived in perfect condition. Add to this, they were actually the cheapest online. Perfect from start to finish.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I had seen some (very expensive) bar stools at a big retailer but saw some very similar at hopo on line (we live a long way from the store). Steve was very helpful sending photos and info on what’s ap... Se mer
We visited the showroom to see what we wanted, the order was placed there and then they were able to hold our delivery until we were ready to receive it. They also followed up regularly unprompted. Th... Se mer
Prices are good. Packaging is good. Follow-up once you have ordered not so good. After ordering was just left hanging not knowing what was going on with order. Anyhow order arrived eventually and pl... Se mer
Företagsinformation
Skrivet av företaget
We make buying furniture stress free and easy .See our great delivery options and you can rely on our 31 year experience to deliver you the best service possible.. With over 3 decades in the furniture industry, we know what it takes to offer products that stand the test of time. Our knowledgeable team is dedicated to providing expert advice and top-notch customer service to help you find the perfect piece for your home. Top Brands, Best Prices We work closely with some of the biggest names in the furniture business, including Kristensen Kristensen,G-Plan,Bentley Designs,Baker Furniture Indus valley to name a few, to bring you the highest quality products at the best possible prices. Our team monitors prices daily to ensure that we offer the most competitive deals, so you can shop with confidence knowing you're getting the best value.
Kontaktuppgifter
Hopo Furniture Limited, 25 St. Martins Precinct, Church Street, Caversham, RG4 8BA, Reading, Storbritannien
- 01189472333
- sales@hopofurniture.com
- hopofurniture.com
4,7
Utmärkt
487 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
G-Plan TV Unit
Good communication from company- able to accommodate our delivery date. The two men who delivered the unit were very polite, mannerly and respectful.
They contacted us an hour beforehand to let us know time of delivery. They removed their shoes before walking on the carpet
3 juli 2025
Excellent customer service
18 juni 2025
Image appears exactly as in picture
Excellent product
Heavy and sturdy
Very happy with product
16 juni 2025
Very polite delivery men ,came on time…
Very polite delivery men ,came on time . No complaints.
20 juni 2025
There was difference in colour between…
There was difference in colour between a side table and the sideboard I sent some photos to show the difference and got no response. Spent £900 and expected quality products, very disappointed, that's what happens when you buy online I guess.
11 juni 2025
Svar från hopofurniture.com
Hi John,
I have looked at your email and to be fair the items are very slightly lighter due to different grain variations and we would expect this to be the case when you buy multiple items .Rest assured all oak items do mellow in colour with time . The soho collection is a good clean range but as the sideboard has verticle slats on the doors with gaps in between this will always be slightly darker than a drawer front due the the nature of the build and style of the range.
you can alway ring the showroom on 01189472333 we are open 7 days a week so if you need any further assistance we will be happy to help.
Kind regards
steve.
Hopo Deliveries.
Kind regards,
steve.
Svar från hopofurniture.com
thanks for your feed back much appreciated.
Excellent product
The product is excellent but customer service notification about delivery did not happen. I was told I would be notified when out for delivery. I was lucky I was at home as its not a product that can be left with a neighbour. By good luck it came before I left for work. .maybe this is the delivery company fault. I received the notification about delivery 4 hours after I received the item. 😟
9 juni 2025
Svar från hopofurniture.com
Hi Marian,
Pleased you are happy with your purchase and apologise for the slight issue with the delivery which was handled by a partner carrier which i have padsed on your thoughts too avoid this happening where possible.
Kind regards
steve.
The item and delivery were as promised!
1 juni 2025
Svar från hopofurniture.com
Great thanks for your feed back
Fabulous customer service and free…
Fabulous customer service and free delivery within a few days. Happy to buy local and would definitely recommend
28 maj 2025
Svar från hopofurniture.com
Hi Sue,
appreciate your kind review.
Kind regards.
steve.
Svar från hopofurniture.com
Great to hear you are happy and thankd for your review.
Kind regards,
steve.
More hassle than what it’s worth
Disappointing Experience with Damaged Goods and Delayed Resolution
I ordered quite an expensive TV unit in February, fully aware of the long lead time and was happy to wait. Unfortunately, the experience since then has been frustrating. The unit finally arrived on April 8th, 2025, but was damaged—there was a visible repair mark and a splodge on the marble surface.
I contacted the company, and to their credit, they arranged a collection and sent a replacement. However, the second unit, which arrived on April 19th, was also damaged.
After further communication, we agreed that I would keep the second unit and receive a £200 refund, along with a care kit to help repair the damage. While the refund was processed, I had to chase the company multiple times (around 4/5 times) to actually receive the care kit, which finally arrived on June 6th—over six weeks later.
While the customer service team was responsive in parts, the overall experience was disappointing due to the repeated quality issues and the effort required on my part to get a resolution. I expected better from a company selling high-end furniture.
I would recommend that if you do buy from here, use a payment method that offers buyer protection.
8 april 2025
Omdöme utan inbjudan
Svar från hopofurniture.com
Sorry to hear you had issues with your purchase.The range in this case is a 70kg marble topped item which although qc checked at factory can sometimes suffer shipping issues which we tried our best to resolve for you with a replacement and then a generous discount .The issue in the paint was a knot in the wood that did not take the paint cleanly leaving a very small line which was easily resolved with the filler stick but i do appreciate the time for this to arrive was not acceptable and apologise for that.This delay was caused as the correct colour was out of stock and we had to wait for the correct colour as this is a specific grey and needed to match as closely as possible for the best results.
I gather this matter is now resolved and i hope you enjoy your tv unit and please be assured any purchase from our website has a 100% seller protection regardless of the payment method which is a standard feature on our shopify platform .
Kind regards
Hopo Customer services.
Very good personal service
Very good personal service, excellent delivery, very helpful staff. Great products, orderef a second item.
22 maj 2025
Although item not yet unpacked
Although item not yet unpacked, team were helpful and quick delivery. Also a good price.
22 maj 2025
Excellent customer service and quality…
Excellent customer service and quality products
Steve goes an extra mile to sort out any glitches.
Highly recommend
28 maj 2025
very good quality and nice service
16 maj 2025
Very helpful staff and we were able to…
Very helpful staff and we were able to get exactly what we wanted.
22 maj 2025
Great experience
Great experience, knowledgeable team, stuck to time commitments and wonderful products.
11 maj 2025
5 star customer care
Steve responded straightaway on the live chat, in fact went as far as sending me a video of the item I purchased.He kept me up to date from dispatch to delivery.5 star customer experience all the way.
7 maj 2025
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