Called Home Serve as soon as leak happened, reviewed approved provider on list HS said we would hear within 30 mins. Had temp fix for leak that afternoon (Friday) returned Tuesday fixed to our sa... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
It took only a phone call to service center and within few minutes a provider contacted me about schedule.They scheduled my service the following day and Jose from Frassica installed a new water heate... Se mer
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Problem identified & explained.I asked about changing my unit; buying options were offered. I will follow up. Freon was added; was given instructions;. Aaron & William were at my door @ 359pm. Service... Se mer
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Joe David with All-star Refrigeration is really 5star,he knows exactly what was wrong and was quick correspond and fix my problem with my AC. Joe is also very nice and listens to you to understand the... Se mer
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Företagsinformation
Skrivet av företaget
At HomeServe, our mission is simple: to help free our customers from the worry and inconvenience of home emergency repairs and installations. And since 2003, we’ve been doing just that. HomeServe is the leading provider of home repair solutions, serving over 4.6 million loyal customers with repair service plans and many more who use our additional solutions throughout the U.S. and Canada. HomeServe has an exceptional customer satisfaction rating and is accredited by the Better Business Bureau. Our goal is to provide homeowners with the tools to help them protect against the expense, worry and inconvenience of plumbing, water, sewer, electrical, heating and cooling emergencies. HomeServe prides itself on providing quality local service and expert installation services. How do we do this? For nearly two decades, HomeServe has been working with leading utilities and municipalities – now numbering over 1,350 – to make optional service plans available to their customers, members, and residents. These home repair plans help cover household systems that many homeowners are unaware of their responsibility to maintain. (It's a fact: systems that break from everyday wear and tear are typically not covered by basic homeowners' insurance, the utility, or the municipality.) Our contractor network, a group of over 2,900 locally owned small businesses consisting of some of the best home repair experts across the country, allows us to deliver a quality service experience to our customers when they need us.
Kontaktuppgifter
45 Glover Avenue, 06850, Norwalk, USA
- 855-336-2465
- response@homeserveusa.com
- homeserve.com
4,7
Utmärkt
12 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
It was a great experience
It was a great experience. The tech came in found the problem and fixed it immediately.
4 juni 2026
Svar från HomeServe USA
We're so glad you had a great experience! We appreciate your feedback about our technician's quick service.
God Sent!!!!🙌🏾
I had a plumber back up and my home warranty wouldn’t cover it but my warranty with Home Serve took care everything; the workers were very professional and knowledgeable about their job.
I’ll recommend Home Serve to anyone and I can’t thank them enough for everything!! 5 stars
4 juni 2026
Svar från HomeServe USA
We're happy to hear that our service took care of your plumbing issue when your home warranty did not. It's great to know our workers were professional and knowledgeable. Thank you for your recommendation!
Excellent
Great customer service from the ease of setting the appointment until then service was provided. Excellent
4 juni 2026
Svar från HomeServe USA
We appreciate your feedback! We're glad our customer service made setting the appointment and receiving service easy.
Kitchen water and drain leak
Once I call HomeServe I got fast response from Die Hard Plumbing. Jake from Die Hard was very through in identifying the leaks.
Thanks HomeServe
2 juni 2026
Svar från HomeServe USA
We're glad we could provide a fast response and thorough service in identifying the leaks. Thank you for your positive feedback!
Long corporation is very good company…
Long corporation is very good company and ghe staff they sent his Naim Walid he did great
4 juni 2026
Svar från HomeServe USA
We are so happy to hear about your positive experience with us and our staff. Thank you for your kind words!
Svar från HomeServe USA
We're glad our team was on time and did a great job.
Good & prompt support from TBA plumbing
2 juni 2026
Svar från HomeServe USA
We appreciate your kind words. We're glad we could assist you promptly.
Svar från HomeServe USA
Thank you for your positive feedback!
Garbage disposal not working
Garbage disposal not working. Switch on the wall changed out. Result: disposal working well. Brian was the technician.
1 juni 2026
Svar från HomeServe USA
We're glad to hear the disposal is now working well. We appreciate you sharing your positive experience with us.
Svar från HomeServe USA
We appreciate your feedback. We're glad our team was wonderful and knowledgeable.
Svar från HomeServe USA
Thank you for your positive feedback!
This is a wonderful company they explained everything to me
This is a great company they helped me with every question I had and resolved the problems
4 juni 2026
Svar från HomeServe USA
We're so glad we could help with your questions and resolve your problems. We appreciate your feedback!
Svar från HomeServe USA
We're so glad we could help quickly and resolve the problem. Thank you!
Svar från HomeServe USA
We appreciate your feedback!
the Tech knew what he was talking about…
the Tech knew what he was talking about . he came on time and has a pleasure to speak with
4 juni 2026
Svar från HomeServe USA
We're glad our technician was knowledgeable, on time, and a pleasure to speak with. We appreciate your feedback!
The Technician did a great job.
4 juni 2026
Svar från HomeServe USA
We appreciate your positive feedback.
Svar från HomeServe USA
We appreciate your kind words. We are glad our team was helpful.
White's Plumbing & Repair of Richmond
White's Plumbing & Repair of Richmond, VA replaced my water heater and left over an inch of water in my furnace room around the water heater and furnace. I am disabled and had to sweep out the water. Left trash at site.
He asked for my phone and filled out MY survey that HomeServe had sent via text. I thought he was leaving his number, but he was rating his own business. Unethical.
Don't ever send this contractor back here.
How many old or disabled people has he duped into unknowingly letting him fill out their own surveys?
Please escalate this problem to managers.
Is this indicative of the type of contractors you hire? I am rethinking the coverage I have through HomeServe. What if I get an unscrupulous electrician? That could be fatal.
4 juni 2026
Svar från HomeServe USA
We appreciate you bringing these serious concerns to our attention. We are truly sorry to learn of the issues with the water, trash, and the technician's conduct regarding the survey. We are escalating this immediately to management for a thorough investigation and to address the contractor's behavior. We are committed to ensuring our contractors uphold the highest standards.
Svar från HomeServe USA
We're happy to hear you had a great experience. We appreciate your kind words!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.