Called Home Serve as soon as leak happened, reviewed approved provider on list HS said we would hear within 30 mins. Had temp fix for leak that afternoon (Friday) returned Tuesday fixed to our sa... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
It took only a phone call to service center and within few minutes a provider contacted me about schedule.They scheduled my service the following day and Jose from Frassica installed a new water heate... Se mer
Problem identified & explained.I asked about changing my unit; buying options were offered. I will follow up. Freon was added; was given instructions;. Aaron & William were at my door @ 359pm. Service... Se mer
Joe David with All-star Refrigeration is really 5star,he knows exactly what was wrong and was quick correspond and fix my problem with my AC. Joe is also very nice and listens to you to understand the... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
At HomeServe, our mission is simple: to help free our customers from the worry and inconvenience of home emergency repairs and installations. And since 2003, we’ve been doing just that. HomeServe is the leading provider of home repair solutions, serving over 4.6 million loyal customers with repair service plans and many more who use our additional solutions throughout the U.S. and Canada. HomeServe has an exceptional customer satisfaction rating and is accredited by the Better Business Bureau. Our goal is to provide homeowners with the tools to help them protect against the expense, worry and inconvenience of plumbing, water, sewer, electrical, heating and cooling emergencies. HomeServe prides itself on providing quality local service and expert installation services. How do we do this? For nearly two decades, HomeServe has been working with leading utilities and municipalities – now numbering over 1,350 – to make optional service plans available to their customers, members, and residents. These home repair plans help cover household systems that many homeowners are unaware of their responsibility to maintain. (It's a fact: systems that break from everyday wear and tear are typically not covered by basic homeowners' insurance, the utility, or the municipality.) Our contractor network, a group of over 2,900 locally owned small businesses consisting of some of the best home repair experts across the country, allows us to deliver a quality service experience to our customers when they need us.
Kontaktuppgifter
45 Glover Avenue, 06850, Norwalk, USA
- 855-336-2465
- response@homeserveusa.com
- homeserve.com
4,7
Utmärkt
12 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från HomeServe USA
We are glad you enjoyed your experience. We appreciate your positive feedback.
Joe David with All-star Refrigeration…
Joe David with All-star Refrigeration is really 5star,he knows exactly what was wrong and was quick correspond and fix my problem with my AC. Joe is also very nice and listens to you to understand the problem and gives you an exact timeline. Highly recommend and will use him again!
3 juni 2026
Svar från HomeServe USA
We are so happy to hear about your positive experience with us! We truly appreciate your kind words and recommendation. We look forward to serving you again.
Home Serve to the rescue
Called Home Serve as soon as leak happened,
reviewed approved provider on list HS said we would hear within 30 mins. Had temp fix for leak that afternoon (Friday) returned Tuesday fixed to our satisfaction. Very pleased we had HS easy to deal with, able to use our preferred plumbing service. Highly recommend.
29 maj 2026
Svar från HomeServe USA
We are so glad to hear we could assist you quickly with your leak and that the repair was completed to your satisfaction. We appreciate you sharing your positive experience.
Svar från HomeServe USA
We're so glad we delivered a great experience on time! We appreciate your feedback.
He fixed the dryer
He fixed the dryer, which we needed to be done very efficiently.
I think this is my 3rd survey fir this one repair due to so many companies wanting to know how well it went.
I would suggest you share surveys with your partners over putting it on the customer.
I would rate the current survey outreach for one repair a 2 star.
Thank you for your time and the 5 star repair that we keep sharing in all these surveys...
2 juni 2026
Svar från HomeServe USA
We are glad the dryer repair was completed efficiently. We appreciate your valuable feedback regarding the survey process and will certainly consider your suggestion to improve our outreach methods. Thank you for your time.
Always so helpful to get a repair…
Always so helpful to get a repair started and completed.
4 juni 2026
Svar från HomeServe USA
We're so glad we could assist with your repair needs. Thank you for your kind words!
Got an appointment right away
Got an appointment right away. Appointment time was met. The electrician was very professional and courteous. Great experience.
2 juni 2026
Svar från HomeServe USA
We're so glad to hear you had such a great experience with us. We appreciate your positive feedback!
HomeServe have respond good when I need…
HomeServe have respond good when I need their help I don't complain of work they do Worker that have done the job do very good job n have solved my problems. THANKS
15 maj 2026
Svar från HomeServe USA
We are so glad to hear that our team provided excellent service and resolved your issues effectively. Thank you for your kind words.
Svar från HomeServe USA
Thank you for your positive feedback!
Svar från HomeServe USA
We're glad to hear we completed the job fast and on time. Thank you!
Fast handling of repair
Fast handling of repair, repairman were timely, efficient, polite and professional.
4 juni 2026
Svar från HomeServe USA
We're glad our repair team provided timely, efficient, polite, and professional service. We appreciate your feedback.
We had one company come out first and…
We had one company come out first and was not able to open it but the second company the guy was awesome and you guys made it very smooth and seamless and you are extremely happy. Thank you
2 juni 2026
Svar från HomeServe USA
We're so happy to hear we could make things smooth and seamless for you. Thank you for your kind words; we truly appreciate your feedback.
HomeServe is getting WORSE by the minute…
My experience has gotten SIGNIFICANTLY WORSE over the years. This service is no longer beneficial to have. Not to mention, it appears that the mainline replacement done by Prime Plumbing in the spring of 2022 at my home needs to be fixed or replaced. I cannot believe I am dealing with the SAME PROBLEM only 4 years later. This company has made some bad choices over the years. And PHI plumbing is absolute garbage. I am so disappointed. And I wish that I hadn’t spoken so highly of HomeServe over the years. I know a lot of homeowners who purchased coverage from you guys after I raved about my experiences in the early years. Quality has really diminished. I am going to have to see if there is some other kind of coverage I can find or I’ll need to invest in a very high interest bearing savings account to simply pay for things out of pocket or establish a community cooperative model with my neighbors or something. Because this company has really let me down as of late. Again, I cannot believe I’m spinning my wheels trying to resolve and fix past mistakes from your company and your contractors. It’s so unbelievably frustrating.
4 juni 2026
Svar från HomeServe USA
We appreciate you taking the time to share your detailed feedback. We are truly concerned to learn about the significant decline in your experience and the recurring issue with your mainline replacement. It is clear this situation has caused considerable frustration, especially after your past positive experiences and recommendations. We are committed to reviewing your concerns thoroughly and addressing the issues you've raised regarding the quality of service and contractor work.
We made a call that we had a problem.
We made a call that we had a problem. got someone on the phone that took down the information, told us will be contacted by the company to take care of the issue. indid we got the information that someone will be out to fix it.the next day on time michael the technician came out and fixed the issue. So far we are happy with the service.
2 juni 2026
Svar från HomeServe USA
We're so pleased to hear our team was responsive and efficient in addressing your issue. We appreciate your positive feedback and are glad we could resolve everything to your satisfaction.
The tech came out and was able to…
The tech came out and was able to quickly diagnose and fix my issue. Great job team.
2 juni 2026
Svar från HomeServe USA
We're glad our team quickly diagnosed and fixed your issue. We appreciate your feedback.
Svar från HomeServe USA
We are so glad you had a positive experience. We appreciate your kind words!
Company customer service is great
Company customer service is great. Tach was punctual and problem resolved in timely manner
4 juni 2026
Svar från HomeServe USA
We're glad our customer service was great and our technician was punctual. We appreciate your positive feedback!
Svar från HomeServe USA
We're so glad to hear this!
Svar från HomeServe USA
We're glad you enjoyed your experience. We appreciate your kind words.
HomeServe has been the best insurance…
HomeServe has been the best insurance investment policies for my home.
4 juni 2026
Svar från HomeServe USA
We are so glad to hear you find our policies to be the best investment for your home.
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