HomeServe USA Omdömen 11 970

TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Called Home Serve as soon as leak happened, reviewed approved provider on list HS said we would hear within 30 mins. Had temp fix for leak that afternoon (Friday) returned Tuesday fixed to our sa... Se mer

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Betygsatt 5 av 5 stjärnor

It took only a phone call to service center and within few minutes a provider contacted me about schedule.They scheduled my service the following day and Jose from Frassica installed a new water heate... Se mer

Betygsatt 5 av 5 stjärnor

Problem identified & explained.I asked about changing my unit; buying options were offered. I will follow up. Freon was added; was given instructions;. Aaron & William were at my door @ 359pm. Service... Se mer

Betygsatt 5 av 5 stjärnor

Joe David with All-star Refrigeration is really 5star,he knows exactly what was wrong and was quick correspond and fix my problem with my AC. Joe is also very nice and listens to you to understand the... Se mer

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Företagsinformation

Skrivet av företaget

At HomeServe, our mission is simple: to help free our customers from the worry and inconvenience of home emergency repairs and installations. And since 2003, we’ve been doing just that. HomeServe is the leading provider of home repair solutions, serving over 4.6 million loyal customers with repair service plans and many more who use our additional solutions throughout the U.S. and Canada. HomeServe has an exceptional customer satisfaction rating and is accredited by the Better Business Bureau. Our goal is to provide homeowners with the tools to help them protect against the expense, worry and inconvenience of plumbing, water, sewer, electrical, heating and cooling emergencies. HomeServe prides itself on providing quality local service and expert installation services. How do we do this? For nearly two decades, HomeServe has been working with leading utilities and municipalities – now numbering over 1,350 – to make optional service plans available to their customers, members, and residents. These home repair plans help cover household systems that many homeowners are unaware of their responsibility to maintain. (It's a fact: systems that break from everyday wear and tear are typically not covered by basic homeowners' insurance, the utility, or the municipality.) Our contractor network, a group of over 2,900 locally owned small businesses consisting of some of the best home repair experts across the country, allows us to deliver a quality service experience to our customers when they need us.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

12 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Home serve helped me immediately and…

Home serve helped me immediately and enlisted the right plumber to accommodate me who then fixed my issue and explained everything!

5 juni 2026
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Svar från HomeServe USA

We're so glad we could immediately help and connect you with a plumber who fixed your issue and explained everything. Thank you!

Betygsatt 5 av 5 stjärnor

Excellent Service

Timely, friendly and efficient service was provided by Home Serve through their contractor Tegge Electric.

5 juni 2026
Logotyp för HomeServe USA

Svar från HomeServe USA

We're so pleased to hear about your positive experience with our service and contractor. Thank you for your kind words!

Betygsatt 3 av 5 stjärnor

Not a fast service…

Very difficult to connect to a live rep. Once connected, it was promised that the service will be performed by next day - it took 5 days for technician to arrive.

2 juni 2026
Logotyp för HomeServe USA

Svar från HomeServe USA

We appreciate you sharing your experience. We are reviewing our communication and scheduling processes to prevent future delays.

Betygsatt 5 av 5 stjärnor

After calling to report a drain problem…

After calling to report a drain problem the home services contacted a plumber and he came out that day to evaluate the issue. He came back today and fixed my drain and done a great job. He was very kind, through and finished in a very timely matter.

5 juni 2026
Logotyp för HomeServe USA

Svar från HomeServe USA

We're pleased to hear we promptly addressed your drain problem. It's great to know the technician was kind, thorough, and efficient in resolving the issue. Thank you for your positive feedback!

Betygsatt 5 av 5 stjärnor

I’m glad I have HomeServe

I’m glad I have HomeServe. They come out, access the situation and have good communication with the contractors. Even though some things may not be covered, it’s still worth having.

5 juni 2026
Logotyp för HomeServe USA

Svar från HomeServe USA

We're glad to hear you find value in our service, especially our communication with contractors. Thank you for your positive feedback!

Betygsatt 5 av 5 stjärnor

Dale is very kind treats me with…

Dale is very kind treats me with respect. Always willing to answer any questions. Is ver Professional. Listens to what I tell him never makes you feel stupid. In future would prefer to have his company when I have any issues.

5 juni 2026
Logotyp för HomeServe USA

Svar från HomeServe USA

We're so glad to hear that our team member was kind, respectful, and professional. We appreciate your positive feedback and are happy to know your questions were answered.

Betygsatt 5 av 5 stjärnor

I was very impressed with home serve…

I was very impressed with home serve they sent a couple electricians out because I was having electrical problems. The first one couldn’t figure it out then this another one the second day and it was waiting for approval for the work to be done and I just got a message today. That work will be completed. It is covered. Thank you Lord for home service

3 juni 2026
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Svar från HomeServe USA

We are so glad to hear that we could resolve your electrical problems and that the work will be completed. Thank you for your kind words!

Betygsatt 5 av 5 stjärnor

Drain backup

The process is very easy. The representative makes sure what your repair needs are. Will dispatch repair order to companies in a short period of time. Company will respond quickly and come when it’s convenient for you.

1 juni 2026
Logotyp för HomeServe USA

Svar från HomeServe USA

We're happy to hear that the process was easy and that our representative ensured your repair needs were met efficiently. We appreciate your positive feedback on our quick dispatch and convenient scheduling.

Betygsatt 5 av 5 stjärnor

Fixed the problem

Fixed the problem - for now - quickly

3 juni 2026
Logotyp för HomeServe USA

Svar från HomeServe USA

We're glad we could quickly resolve the issue for you. Thank you for your feedback.

Betygsatt 5 av 5 stjärnor

Phone agent understood the urgency and…

Phone agent understood the urgency and had RB Travis arrive within 2 hours of the call. Employee from RB Travis was very friendly and professional and went beyond normal support. Thank you.

4 juni 2026
Logotyp för HomeServe USA

Svar från HomeServe USA

We're so glad we could respond quickly and that our team member provided such friendly, professional support. Thank you for your kind words!

Betygsatt 2 av 5 stjärnor

Every time I call I have to be…

Every time I call I have to be transferred to 3 or 4 department for service my phone number not to my account mu name not correct I been with home serve approximately two years same situation customer service get annoyed you ask them to speak up barely hear them.

16 maj 2026
Logotyp för HomeServe USA

Svar från HomeServe USA

We appreciate you sharing your experience. We are concerned to hear about the difficulties you've faced with transfers and account details. We are reviewing our processes to improve.

Betygsatt 3 av 5 stjärnor

Homeserve USA agents taking too long to…

Homeserve USA agents taking too long to approve restoration work on damage driveway. Weeks gone by without use of driveway .

5 juni 2026
Logotyp för HomeServe USA

Svar från HomeServe USA

We appreciate you sharing your experience. We are concerned about the delay and are reviewing this matter to improve our process.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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