From my initial enquiry through to reserving my new home, the Sales Consultant Lucy has been absolutely fantastic! Buying a home is a huge decision, and I had lots of questions along the way. Lucy... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We’ve recently completed on our new home with Homemade Homes, and I just wanted to share how positive our experience has been, especially thanks to Halima. From start to finish, Halima was incr... Se mer
Företaget har svarat
As a first time buyer, they made me feel so relaxed about things. Kept me informed with what was going on regarding the whole home buying process. Always on the other end of the phone whenever I neede... Se mer
Företaget har svarat
Homemade Homes by Accent have been absolutely fantastic in helping us to find our home. They are approachable, understanding and assisting us in every step of the way. A great service and highly recom... Se mer
Företaget har svarat
Företagsinformation
Om Homemade Homes
Skrivet av företaget
We are Homemade Homes the experienced property sales team within Accent Housing. Homemade Homes by Accent is a brand name for the sale of homes owned by Accent Housing Limited and Accent Homemade Limited.
We specialise in Shared Ownership, another way to buy your home. You buy a percentage and pay rent on the rest. We own just part of it – but you’re living there, you decorate it and decide when to sell.
Buying a percentage means a smaller deposit and a smaller mortgage. It’s a sooner first step on the ladder for lots of people. Usually, you can carry on buying further shares to own it 100%.
Buying a share means you need a lower mortgage and deposit than purchasing a property outright. This makes it a cost-effective way to own your own home and ideal for first-time buyers. Shared Ownership usually works out less per month than renting privately.
We want to be ‘with you for your journey’, whether that is helping you to take the first step onto the housing ladder or helping you search for a new home, we will be right there with you.
We have Shared Ownership homes across the country, from Surrey to Yorkshire and have helped hundreds of people fulfil their home ownership ambitions. We offer new and resale Shared Ownership homes as well as helping our current customers buy more of their home or sell it when they want to move on.
Kontaktuppgifter
3rd Floor Scorex House, 1 Bolton Road, BD1 4AS, Bradford, Storbritannien
- 0345 678 0552
- info@homemadehomes.com
- homemadehomes.com
4,5
Utmärkt
196 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The process went smoothly
The process went smoothly, thanks to Lucy Woods and the team it was stress free.
2 augusti 2024
Omdöme utan inbjudan
Svar från Homemade Homes
Thank you so much for your review! Lucy will be very grateful for the positive feedback, you know where we are should you need anything in the future.
Everything so far has been 5 star
Everything so far has been 5 star, great and quick communication, super helpful and a pleasure to deal with.
26 juli 2024
Svar från Homemade Homes
Thank you for your 5 star review! We're very pleased you are happy with the service you've received and we look forward to progressing your home purchase further!
Lucy was great
Lucy was great, she kept on top of the process and helped us with any questions promptly.
Thank you for all your help Lucy!
30 juli 2024
Omdöme utan inbjudan
Svar från Homemade Homes
Thank you for your fantastic review! We’re delighted to hear that Lucy provided excellent service and was able to assist you promptly throughout the process. Your kind words mean a lot to us. If you have any further questions or need assistance in the future, please don’t hesitate to reach out.
Excellent Customer Service
Lucy, Ash and Charlotte were extremely helpful throughout the process and were always quick to respond. Lucy went above and beyond in helping us with the aftercare team and getting us to our exchange point. I would definitely recommend!
26 juli 2024
Omdöme utan inbjudan
Svar från Homemade Homes
Thank you so much for your wonderful review! We’re thrilled to hear that Lucy, Ash, and Charlotte were able to assist you effectively throughout the process. It’s great to know that Lucy’s efforts with the aftercare team made a positive impact.
Quick and prompt response from team
Quick and prompt response from team. Easy to approach.
15 juli 2024
Svar från Homemade Homes
Thank you for your fantastic review! We’re delighted to hear that you found our team quick and prompt in responding, as well as easy to approach. Your satisfaction is our top priority, and your kind words motivate us to keep delivering excellent service.
Svar från Homemade Homes
Thank you. We’re delighted to hear that you found our service efficient and friendly.
A wonderful experience with Team…
A wonderful experience with Team Homemade Homes and in particular, Ash, who I feel like has held my hand throughout the whole process, been very informative, provided good contact and helpful at every step.
Thank you for everything and making the process smooth sailing and speedy to get to my dream of owning my home for my family. It means the absolute world and I couldn’t be more grateful for the support received.
12 juli 2024
Omdöme utan inbjudan
Svar från Homemade Homes
We’re thrilled to hear that you had such a wonderful experience with Team Homemade Homes and that Ash was able to provide the support and guidance you needed throughout the process. It’s incredibly rewarding to know that we could help make your dream of owning a home for your family a reality. Your kind words mean the world to us, and we’re grateful for the opportunity to have assisted you.
Very pleased
Very pleased with the team, and a special thanks to Sherrie! Always kind, helpful, responding the emails promptly, and patient with all my questions.
4 juli 2024
Omdöme utan inbjudan
Svar från Homemade Homes
Thank you for your fantastic five-star review! We’re delighted to hear that you were very pleased with our team. A thanks to you for recognising Sherrie—she truly exemplifies the kind, helpful, and responsive service we strive for. We’re glad she could address all your questions with patience.
Excellent service
Excellent service, very polite and friendly and keeping me informed through your the process, keeping stress levels very minimal
3 juli 2024
Svar från Homemade Homes
Thank you so much for your kind words Steven and the five-star review! We’re thrilled to hear that you found our service excellent and our team polite and friendly. Keeping you informed throughout the process and ensuring a stress-free experience are top priorities for us.
Amazing team who helped from start to…
Amazing team who helped from start to finish. Ash, Sherrie, Charlotte super helpful Sales team and Lucy the Sales Progressor thank you for all your help getting our new home. You all worked so hard and we can’t wait for our new start in our new house. Super team well done we got there ⭐️ ⭐️⭐️⭐️⭐️
1 juli 2024
Omdöme utan inbjudan
Svar från Homemade Homes
Thank you so much for your fantastic five-star review! We're thrilled to hear that Ash, Sherrie, Charlotte, and Lucy provided exceptional service throughout your home-buying journey. Your kind words mean the world to us, and we're delighted that you're excited about your new start in your new home. Our team works diligently to ensure a smooth and enjoyable experience for our clients, and it’s incredibly rewarding to know that we succeeded in helping you.
Great service
Homemade have been being very supportive during the process of buying my house and I highly recommend their service.
24 juni 2024
Svar från Homemade Homes
Thank you so much for your wonderful five-star review! We are delighted to hear that you had a positive experience with us during your house buying process. Your recommendation means a lot to us and serves as a great motivation for our team.
Svar från Homemade Homes
Thank you so much for your 5 star review Michael.
If only there were 6 stars to give!!
If only there were 6 stars to give…I’ll have to settle on 5!!!
BIG shout out to Ash Baldwin, from the very beginning he’s been beyond helpful and supportive, we’ve had MANY calls, and each time he never once made me feel like an inconvenience, it’s made this whole experience that much better. He kept me in the loop and updated at all times.
For anyone doubting whether or not to use Homemade Homes, don’t. I’d highly recommended them to anyone.
Thank you so much Ash, you’re a credit to Homemade Homes.
26 juni 2024
Omdöme utan inbjudan
Svar från Homemade Homes
Thank you so much for your glowing review! 🌟🌟🌟🌟🌟🌟 We’re absolutely thrilled to hear about your positive experience with us. Ash is indeed a gem, and we’re delighted to know he made such a great impact on your journey with us. We appreciate your kind words and your recommendation. Your satisfaction is our top priority, and it’s wonderful to see that reflected in your feedback.
A very smooth service
A very smooth service, Lucy and Josh from homemade homes. Are very helpful, Lucy is always there to answer questions. I found dealing with homemade homes a mutual and rewarding experience. I highly recommend buying your home from homemade homes. No stress, no worries ☺️
26 juni 2024
Omdöme utan inbjudan
Svar från Homemade Homes
Thank you so much for your fantastic five-star review! We are thrilled to hear that you had a smooth and rewarding experience. Lucy and Josh are invaluable members of our team, and it's wonderful to know they were able to assist you so effectively. Your kind words and recommendation mean the world to us. Thank you
Homemadehomes
Amazing team, very helpful. Update send every week and any concerns and problems explained clearly. Communication is very easy and answer for all questions super quick (emails, phone). I feel I am in good hands and I would like to say thank you for all your support and hard work. Great experience and truly recommend - 5*service. Aggie
17 juni 2024
Omdöme utan inbjudan
Svar från Homemade Homes
Thank you so much for your fantastic review! We’re thrilled to hear that you had such a positive experience with our team. It’s great to know that our regular updates and clear communication made a difference for you. Your kind words mean a lot to us, and we’re glad we could address your concerns quickly and effectively. Your recommendation and appreciation truly inspire us to continue delivering the best service possible.
They are very nice people
They are very nice people,
help me buy property very smoothly,
thank you so much
13 juni 2024
Omdöme utan inbjudan
Svar från Homemade Homes
Thank you so much for your kind words and the 5-star review! We’re thrilled to hear that your property purchase went smoothly and that you found our team to be helpful.
We’re delighted that we could assist you in buying your property.
Very good company to deal with
Very good company to deal with. Helpful & professional. Highly recommend
5 juni 2024
Svar från Homemade Homes
Thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that you found our team helpful and professional. Your recommendation means a lot to us and motivates us to continue delivering excellent service.
Aftercare? Ongoing problems.
When I paid the reservation fee, I discovered that the garden gate was completely dislodged and broken. They told me it had been repaired before I bought the house. However, the repair work was done hastily. The gate is not fixed in place and the lock does not fit into the lock hole. Despite reporting this multiple times, it still hasn’t been replaced with a new one or properly secured. Additionally, when the driveway was constructed, it was sloped towards the front of my house instead of the drainage, causing all the rainwater to accumulate in front of my house. Also, the fences started coming loose in just six months, and I see rusty nails every day. I noticed that the houses in the same development that are not shared ownership have better quality materials (doors, cupboards, etc.). The garden is not levelled, making it very difficult to place a table. When the boiler is running, it leaks water, which I reported, but no one has addressed it. Additionally, I mentioned the bulges on the wall, but again, no one has taken care of it.
1 maj 2024
Omdöme utan inbjudan
Svar från Homemade Homes
Thank you for sharing your feedback with us. We’re truly sorry to hear about the issues you’ve encountered with your property. We understand how frustrating this must be and apologise for the inconvenience. Our Aftercare Manager is going to reach out to you personally to offer help.
I couldn’t fault this company one…
I couldn’t fault this company one little bit, ash got my reservation sorted and put through, Josh took the viewings and showed us round, he was very polite and was always willing to answer questions! - just what I needed as a first time buyer. Lucy was absolutely fantastic, her speed with answering emails was second to none, together we chased solicitors which lead to a quick process. Thank you to all involved to help me purchase my first house on my own!
5 juni 2024
Omdöme utan inbjudan
Svar från Homemade Homes
Thank you so much for your wonderful five-star review! We’re thrilled to hear about your positive experience with our team. Ash, Josh, and Lucy all work hard to provide exceptional service, and it’s fantastic to know they helped make your first home-buying experience smooth and enjoyable.
Your kind words about Ash’s efficiency, Josh’s courteousness, and Lucy’s prompt communication are greatly appreciated. We are proud to have such dedicated professionals on our team.
Congratulations on purchasing your first home! If you need any further assistance, please don’t hesitate to reach out.
The process was so easy with Homemade
The process was so easy with Homemade. Lucy Woods was fantastic and gave us updates almost everyday when we were close to exchanging/completing. Lucy actually updated us a lot more than our own solicitors and nothing was too much. Quick responses and turn around for us and we were very grateful to have Lucy on board with us. 10/10 service!!
30 maj 2024
Omdöme utan inbjudan
Svar från Homemade Homes
Thank you so much for your fantastic review! We're thrilled to hear that you found the process easy and seamless. Lucy is an invaluable member of our team, and we're delighted to know that she provided you with timely updates and exceptional service. Your kind words about her dedication and quick responses mean a lot to us.
We're grateful for the opportunity to assist you and truly appreciate your 10/10 rating (and the five star Trustpilot rating).
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.