Home Hub Group Omdömen 

197
TrustScore 4 av 5

4,0

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

We were greeted with a smile by the lady on reception, it is a basic for business which is sadly, quite lacking nowadays. Dan then helped us shape our decisions with his friendly professional manner,... Se mer

Betygsatt 1 av 5 stjärnor

Brought study table arrived package damaged, and top table and other pieces damaged ,emailed with image , brought on 17th of June still waiting to sort this out , very poor product and customer suppo... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Our windows were supplied and fitted brilliantly by this company and at a reasonable price. The man they sent to install our windows was a very pleasant man and also a perfectionist. It was very enjoy... Se mer

Betygsatt 5 av 5 stjärnor

Problems with my builders held up fitting a number of times but Home Hub's customer service could not be bettered. This lovely family business make a great team. Very professional & considerate.... Se mer

Företaget har svarat

Företagsinformation


Kontaktuppgifter

4,0

Bra

TrustScore 4 av 5

197 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 50 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,0

Alla omdömen

(197)

12 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Our bifold doors transformed our home

Our bifold doors transformed our home, I couldn’t be happier! They’re so easy to use - Hosting in the summer with the doors open doubles the size of our kitchen! Everyone I dealt with at homehub were professional & friendly and I’m thrilled with the result.

7 februari 2018
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

26 separate issues with our order and …

26 separate issues with our order and installation and then still the company did not want to fairly reimburse us. Very stressful and troublesome company to deal with. It seems like nothing worked with the new IT system and many people have also left the business. Be careful!

Other sites rate them highly, but as a customer, I was never invited to review ... why??

28 januari 2018
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great products and service

Home Hub supplied and fitted an Origin Gable window and Schuco bi-fold doors. The process worked well, the products are fantastic the service was excellent. I had an initial problem with the Origin window but this was resolved fast and efficiently by Home Hub.

23 januari 2018
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Thank you Home hub and Laurence …brilliant

Thank you Home hub and Laurence extremely accommodating. I negotiated a price based on me picking up the windows but then had an emergency and Laurence was brilliant and at very short notice delivered my windows foc. Thank you so much. This is the second time I have used you and everyone I have recommended to you who have used your product have been very happy. Excellent customer service as well as the product. Thank you

18 november 2017
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Highly recommended

I recently bought my front door from this company and I couldn't be happier. Miles cheaper than any company I received a quote from. Great staff, installation went smoothly and an excellent fitting team.

31 oktober 2017
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Avoid like the plague..............

Proceed with Caution!
Laurence, the manager of Home Hub Bracknell is quite possibly the most obnoxious, pompous idiot I have ever had the misfortune to meet. His staff aren't much better, and the customer services of this office are non existent! My order was messed up, and I could not get hold of them to discuss this until I had to physically drive down there in person. No contact from them for weeks on end, no updates as promised, until I drive down there again. The owners way of dealing with unsatisfied customers is to give them a refund and wash his hands of them - leaving the customer to make good the mess they have left behind. Appalling and unacceptable way of handling the customers that keep you in business! I will be contacting the manufacturers of my door to report Home Hub, as I am sure they do not want their good name associated with this bunch of cowboys.

31 oktober 2017
Omdöme utan inbjudan
Logotyp för Home Hub Group

Svar från Home Hub Group

Hi Nikki, I am sorry we didn't meet your expectations. Unfortunately, the manufacturer had fitted the door knob in lower position than you desired. We called you on the day of installation to apologise for the factory error and ordered you a replacement door. We provisionally booked a date for the site repair which was confirmed in an email to you. As a result of your abusive behaviour in our showroom today, we felt best that we refund your money. You now have the choice to purchase a door elsewhere or keep the door free of charge. Should you wish for us to complete the installation to your satisfaction, please contact us on 01344 588140 or email customerservices@homehubgroup.co.uk

Betygsatt 4 av 5 stjärnor

Great windows and door

Great windows and door - would recommend the products but would have liked a phone call or email the day before delivery to confirm that it was on it's way

24 oktober 2017
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Efficient and professional

We received excellent support at point of sale from showroom staff in Bracknell , they were friendly and knowledgable. The quotation was detailed and well presented. Survey was conducted soon after and the order process was excellent.
We were kept informed about installation. Although they had to delay this by 3 days, they gave us plenty of notice and booked us in as first call, so no inconvenience.

13 oktober 2017
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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