Still waiting for delivery after 2 weeks. Never answer phone or reply to multiple emails. Message left on answer phone. Chat bot never responds either. Quick enough to take my money. Do these guys r... Se mer
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Det här tycker kunderna
I ordered a meraklon "neck tube". Basically like a buff but different material. Meraklon as I understand it is a polyester fabric with very high wicking properties, I have a couple of baselayer tops... Se mer
Företaget har svarat
Great gloves, purchased for himalayan trek. Kept hands warm in very cold temperatures. Only minus a star as gloves could have benefited from having a sturdier outer layer. With Velcro on my jacket,... Se mer
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I've bought a number of things from Sub Zero recently ranging from sub standard thermal layers to fleeces and down jackets. My son manages an outdoor education centre in the north of England so we hav... Se mer
Företagsinformation
Om Sub Zero Technology Ltd
Skrivet av företaget
During a cold and wet scramble along the Lake Districts Helvellyn mountain in 1967, Derek Laxton hit upon inspiration for a technical range of thermal underwear.
With a trained mechanical engineer background and a lust to run his own company, in 1969 Sub Zero Technology was created. From their original Leicester Textile Mill, the Sub Zero Factor 1 range of thermal base layers was born to worldwide acclaim.
In the five decades since, Sub Zero have expanded their range to include heavy weight thermal mid layers through to insulating down jackets. Never a company to stand still, Sub Zero have adopted new manufacturing processes, such as seamless knitting technology and body mapping, to produce garments that are at the pinnacle of performance.
Sub Zero today is still family owned, with the third generation of Laxtons running the company. The factory and offices now reside in rural Leicestershire, with the workforce coming from the local communities. Sub Zeros work ethos is still true today as it was form its interception - to design and manufacture technical outdoor clothing using the finest technical textiles for the words most extreme conditions.
Kontaktuppgifter
35 Churchill Way, Fleckney, LE8 8UD, Leicester, Storbritannien
- +44 (0)116 2402634
- sales@subzero.co.uk
- subzero.co.uk
4,1
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317 omdömen
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Still waiting for delivery after 2…
Still waiting for delivery after 2 weeks. Never answer phone or reply to multiple emails. Message left on answer phone. Chat bot never responds either. Quick enough to take my money. Do these guys really exist?
UPDATE ...
Eventually got back to me. Royal Mail lost original package. Sorted new delivery & partial refund as no stock left. Well done.
10 mars 2026
Omdöme utan inbjudan
Tardy to dispatch
Tardy to dispatch, taking two days just to get to Royal Mail, despite selecting 48 hrs delivery. This resulted in goods not coming in time for trip. Waste of money and wont shop with subzero again.
10 juli 2024
Omdöme utan inbjudan
Svar från Sub Zero Technology Ltd
Our sincere apologies. We put our hands up and accept that we made a mistake. We should have notified you that there would be a slight delay with your order being shipped. Not to make excuses, but to give you the context, we had an urgent export order that cleared out one of the lines you wanted. We therefore had to manufacture your garment from scratch, hence the delay.
The windproof jacket is good quality
The windproof jacket is good quality, does the job, delivery is within a few days. Like Sub-zero products as i have other items from them.
24 januari 2023
Svar från Sub Zero Technology Ltd
Thank you for your kind review
quick delivery and good price
6 februari 2023
Svar från Sub Zero Technology Ltd
Thank you for your kind review
Bought 2 different colors with the same…
Bought 2 different colors with the same size, M. Somehow the black is smaller than the white. Am not sure why
13 januari 2023
Svar från Sub Zero Technology Ltd
I am very sorry about that. If you could send images of the difference in size to sales@subzero.co.uk we can have a look at it for you.
Good equipment
28 december 2022
Svar från Sub Zero Technology Ltd
Sea To Summit produce some really good kit, we use it all the time.
RETURNING CUSTOMER
Quality products and prompt delivery .I am a long time returning customer
3 januari 2023
Svar från Sub Zero Technology Ltd
Thank you for your loyalty and five star review.
Always a great level of service
Always a great level of service, kept up to date with availability of items through to despatch.
Items are always well packed but without unnecessary waste.
Happy to use Sub Zero over and over again.
30 januari 2023
Svar från Sub Zero Technology Ltd
We are constantly trying to reduce the waste we produce and recycle as much as we can.
Svar från Sub Zero Technology Ltd
Thank you for your kind review. We take great pride in our UK manufacturing.
I like the product
I like the product. Easy to order. I thought it was a bit of a faff to return one item. You had to email for a return form and then print it off. Although, it was free to return. Other than that I was pretty happy.
28 december 2022
Svar från Sub Zero Technology Ltd
Our returns process is currently being reviewed. The issue we have is many automated returns systems require minimum parcel quantities per month, and we have very few returns. Whish is a good thing.
Svar från Sub Zero Technology Ltd
Meraklon is a lovely fabric to wear next to the skin. It's just a shame we struggle to get the fabric manufactured.
Great source for quality outdoor gear.
Company communications have a friendly and helpful feel, very useful to know product origination (whether UK made or foreign manufactured). Clothing I have purchased so far has been very satisfactory.
14 december 2022
Svar från Sub Zero Technology Ltd
We are always on the end of the line if you need any advice.
Proper Performance Kit For People Who do Sport
I don’t normally get sucked into writing reviews but this brand is one I tell all my friends about.
I’ve recently bought my first of the newer Factor 2 base layers and it’s excellent. I was lured in by a Black Friday discount but if I had to buy another I wouldn’t hesitate to pay RRP.
I’ve used it five or six times so far. It’s warm as you might hope, but it wicks much better than I expected and dries really quickly. I have an older Factor 2 top (maybe 5 years old) and the new one is a completely different fit and performance is much better.
I’ve worn Sub Zero base layers for years and always thought the Factor 1 base layers were excellent, but I thought the newer Factor 2 would be too thick to work well for mountain biking, but it’s been great. Today I rode wearing it with a shell jacket in temperatures about 0 degrees and it was spot on.
In my experience, Sub Zero products last far better than any other base layers I’ve used, offer better temperature control when running or mountain biking, wash well without needing any special treatment and dry quickly.
I’ve used other brands that say they are ethical or sustainable, but my Sub Zero layers were made in the UK and so far have outlasted loads of the “pub wear” or dedicated cycling brand layers that have had to go in the bin.
8 december 2022
Svar från Sub Zero Technology Ltd
Thank you for your kind review. A lot of people get confused with our Factor 2 mid layers - they think its just a thermal layer, when in fact it can worn on its own next to the skin as a thicker base layer.
Sub Zero Kit is excellent
Sub Zero Kit is excellent. I have some kit I still use that is over 20 years old. The Onesie and goose down jacket when worn under my goretex motorbike outer clothing is unbeatable in keeping me warm. Great communication as well during the current Royal Mail issues.
7 december 2022
Svar från Sub Zero Technology Ltd
Our products longevity is a great positive - It's just not necessarily conducive to repeat sales!
You've asked me how you've done
You've asked me how you've done, however im still waiting for the delivery to occur
6 december 2022
Svar från Sub Zero Technology Ltd
It looks like our review request was more reliable than Royal Mail was with your parcel. The tracking shows it arrived safely but we confirmed it with you just to make sure.
These are a Christmas present for my…
These are a Christmas present for my daughter but they look really good quality and value for money
24 november 2022
Svar från Sub Zero Technology Ltd
The pack taps a re great for carrying water efficiently without the worry of them spilling.
A good product, efficiently and quickly delivered
This was the second product - a thermal one-piece undersuit - I'd bought from this company in the space of two weeks, and I knew from past experience that this would be a good one. Ordered direct from their website, it was quickly despatched and delivered. Their communication is very good - the first item I bought from them was specially produced after I had e-mailed them to ask if an existing product could be modified specially for my requirements. When they confirmed that they could do it and to a better specification, I immediately ordered five! No complaints at all!
22 november 2022
Svar från Sub Zero Technology Ltd
Glad you like the thermal onesie. They are a great product for motorcyclists as it prevents bulking out at top/bottom crossovers.
The items are presents
The items are presents, they look great and I am sure they will be enjoyed, a very interesting variety of products for sale, I made couple of enquiries on phone and staff are excellent. Thankyou
23 november 2022
Svar från Sub Zero Technology Ltd
We're always happy to speak to our customers if they want some advice or help with orders. Thank you for your kind review.
Gave 20% discount and delivered quickly
8 november 2022
Svar från Sub Zero Technology Ltd
Thank you for your review. We like to look after our loyal customers and provide value for money. We regularly post offers, which you took advantage of.
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