Home Garden Direct Omdömen 223

TrustScore 4.5 av 5

4,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Great price for my outdoor corner sofa ,I’ve seen the exact one advertised for double the price ! A bit fiddly in places to put together with the screw holes not aligned ,but for the price we paid can... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Really lovely selection of furniture and all at very good prices. My order arrived quickly. The furniture was easy to assemble with good instructions. Its lovely and comfortable and looks good. A mino... Se mer

Företaget har svarat

Betygsatt 3 av 5 stjärnor

Screws not as on instructions only 5 of one size instead of 8 but more of the larger size which I had to use on the table as had function planned. Quite difficult to put some parts together as some sc... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Very good purchase for the price, and the customer service assisted us efficiently. Our furniture arrived with a wrong leg, but they resolved the problem within a few days.

Företaget har svarat

Företagsinformation

  1. Möbelaffär
  2. Rottingmöbler
  3. Möbeltillverkare
  4. Utemöbler

Skrivet av företaget

Home Garden Direct is a premier online furniture retailer that has been deeply rooted in the UK furniture market for two decades, initially as a wholesale supplier and now proudly serving end-consumers directly. Our success lies in our unwavering commitment to delivering top-tier products, upheld by rigorous quality controls. At Home Garden Direct, we take immense pride in our longstanding tradition of providing discerning UK customers with exquisite, stylish furniture at wholesale prices.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

223 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

I telephoned customer service spoke…

I telephoned customer service spoke with nick and he was great helpful and professional. Pleased with the product and service

28 april 2026
Logotyp för Home Garden Direct

Svar från Home Garden Direct

Hi Lisa,

Thank you for your kind feedback, very much appreciated!

We hope to see you again soon!

Kind regards

Betygsatt 5 av 5 stjärnor

Great product

Great product, good price point and delivery promptly.

27 april 2026
Logotyp för Home Garden Direct

Svar från Home Garden Direct

Hi Mr Law,

Thank you for your feedback, very much appreciated.

Kind regards

Betygsatt 5 av 5 stjärnor

Really lovely selection of furniture…

Really lovely selection of furniture and all at very good prices. My order arrived quickly. The furniture was easy to assemble with good instructions. Its lovely and comfortable and looks good. A minor delivery query over courier splitting the boxes over 2 different days was easily and quickly sorted. Nick at Home Garden Direct customer services was really helpful. He promised to sort everything and call me back with details, which he did. My second box arrived next day as promised plus a follow up call from Nick to check that everything was OK. Brilliant and friendly service. Great company to do business with. Would highly recommend.

13 april 2026
Logotyp för Home Garden Direct

Svar från Home Garden Direct

Hi Cas,

Thank you for your lovely feedback, very much appreciated!

We hope to see you again soon!

Kind regards

Betygsatt 5 av 5 stjärnor

Great price for my outdoor corner sofa…

Great price for my outdoor corner sofa ,I’ve seen the exact one advertised for double the price ! A bit fiddly in places to put together with the screw holes not aligned ,but for the price we paid can’t complain ,it looks fab in my patio area .Great communication with Home Garden Direct from ordering to being delivered .Thanks I love my purchase .

20 april 2026
Logotyp för Home Garden Direct

Svar från Home Garden Direct

Hi Tracey,

Thank you for your lovely feedback, very much appreciated!

We hope to see you again soon!

Kind regards

Betygsatt 1 av 5 stjärnor

Beware deliverers won’t take upstairs

No indication on website or even in shipping policy that delivery guys wouldn’t take upstairs, or anything to ask for that or indicate it was required or not.

15 april 2026
Logotyp för Home Garden Direct

Svar från Home Garden Direct

Hi Ian,

Thank you for the feedback.

The courier service provided is the standard offering that we have on the website, which is to the hallway. We can potentially arrange other delivery options which we would need to discuss in advance, due to the number of different variables.

We will look to have the website updated with this information.

Kind regards,

Betygsatt 5 av 5 stjärnor

Very good purchase for the price

Very good purchase for the price, and the customer service assisted us efficiently. Our furniture arrived with a wrong leg, but they resolved the problem within a few days.

30 mars 2026
Logotyp för Home Garden Direct

Svar från Home Garden Direct

Hi Joaquin,

Thank you for your feedback, very much appreciated!

We hope to see you again soon!

Kind regards

Betygsatt 5 av 5 stjärnor

Really lovely sofa

Really lovely sofa, quick delivery & super helpful delivery driver.

7 april 2026
Logotyp för Home Garden Direct

Svar från Home Garden Direct

Hi,

Thank you for your feedback, much appreciated.

Kind regards

Betygsatt 1 av 5 stjärnor

Extremely disappointed

Extremely disappointed. Quality very poor, too 2 hrs to put together not 60 mins as stated, seating is hard and thereforr extremely uncomfortable. Cant return as I have recycled box and they said need in original! Awful

7 april 2026
Logotyp för Home Garden Direct

Svar från Home Garden Direct

Hi Toni,

Thank you for the feedback.

We did have a conversation on chat about this, and as discussed it does state on the website that there was assembly required. We did also agree a gesture of goodwill, which you confirmed were happy with at the time.

Kind regards,

Betygsatt 3 av 5 stjärnor

Not as comfortable as I had hoped. Screws missing, slippery cushions.

Screws not as on instructions only 5 of one size instead of 8 but more of the larger size which I had to use on the table as had function planned. Quite difficult to put some parts together as some screw holes difficult to line up for an 80 year old. Cushions very slippery material and do not stay upright but slide flat when not sitting on sofa. Not as comfortable as I had hoped so rather disappointed.

13 april 2026
Logotyp för Home Garden Direct

Svar från Home Garden Direct

Hi Mrs Warner,

Thank you for the feedback and for taking my call to see if there was anything we could do for you. Apologies again for the missing parts, we can always send these out if there do happen to be any missing.

Kind regards,

Betygsatt 5 av 5 stjärnor

Great Customer Service

Needed to delay delivery so I would be home for delivery and they delayed order. Very helpful. Purchased before from them and always give a very good customer service.

24 mars 2026
Logotyp för Home Garden Direct

Svar från Home Garden Direct

Hi,

Thank you for your very kind feedback, much appreciated.

Kind regards

Betygsatt 5 av 5 stjärnor

Amazing customer service from the team…

Amazing customer service from the team (Nick) who went above and beyond for me. My issue was not only fixed, but fixed at an expedited rate. Will recommend to anyone for impeccable after sales customer service!

25 mars 2026
Omdöme utan inbjudan
Logotyp för Home Garden Direct

Svar från Home Garden Direct

Hi Hills,

Thank you for your lovely feedback, very much appreciated!

We hope to see you again soon!

Kind regards

Betygsatt 5 av 5 stjärnor

Absolutely delighted with my new garden…

Absolutely delighted with my new garden set.
Nick was brilliant when I was purchasing and the delivery was very smooth and bang on time... here's to a great summer on my new set... thanks guys

23 mars 2026
Omdöme utan inbjudan
Logotyp för Home Garden Direct

Svar från Home Garden Direct

Hi Toni,

Thank you for your lovely feedback, very much appreciated!

We hope to see you again soon!

Kind regards

Betygsatt 5 av 5 stjärnor

Very happy with purchase

Purchased a cream accent chair. Delivery was very good. On time and no issues. Chair was very easy to build and is definitely worth the money paid. Would definitely recommend and would use them again.

27 februari 2026
Logotyp för Home Garden Direct

Svar från Home Garden Direct

Hi Wendy,

Thank you for your lovely feedback, very much appreciated!

We hope to see you again soon!

Kind regards

Betygsatt 5 av 5 stjärnor

Tivoli sofa bed

Lovely product and such a speedy delivery

17 februari 2026
Logotyp för Home Garden Direct

Svar från Home Garden Direct

Hi Elaine,

Thank you for your feedback, much appreciated.

Kind regards

Betygsatt 5 av 5 stjärnor

Bed settee…

The two men delivering my bed settee were friendly and helpful
The item purchased is everything it said in the description and what I expected
Lovely bed settee looks fabulous in the spare room and is comfortable for a stay over

12 februari 2026
Logotyp för Home Garden Direct

Svar från Home Garden Direct

Hi,

Thank you for your feedback, very much appreciated!

We hope to see you again soon!

Kind regards

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