The customer service team assisted me greatly in making sure my parcel arrived safely. I had mucked up the delivery instructions - long story - but they dilligently followed up my concerns and the pac... Se mer
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Det här tycker kunderna
I saw the product ads on Facebook and was considering buying a high quality bedding set as I find they stand the test of time compared to cheaper varieties. I was impressed by the reviews and spent a... Se mer
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I love Holsper and have several items from duvet sets to pillowcases to my most recent purchase, their Cusco blanket, which is fabulous and looks amazing on the sofa in our conservatory - is perfect.... Se mer
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I have received their bedding set, when opened the birds on it looked nothing like the image on the website. I have packaged it up and managed to return it. However Holsper sent it back to me sa... Se mer
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Företagsinformation
Skrivet av företaget
Luxury bedding designed for ultimate comfort and style. Explore Holsper's wide range of premium fabrics, prints, and designs, loved by thousands
Kontaktuppgifter
Storbritannien
- info@holsper.com
- holsper.com
4,4
Utmärkt
748 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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I still have not received my order…
I still have not received my order delivery if awful compared with other companies , I love the bedding which I have previously ordered and that also took too long in delivering
28 november 2025
Omdöme utan inbjudan
Svar från Holsper
Hi there,
Thank you for taking the time to share your feedback. We’re really sorry to hear about the delay and completely understand how frustrating this can be, especially when you’ve experienced longer delivery times before.
The recent Black Friday period has been extremely busy, and unfortunately some delays can occur while parcels are in transit, as delivery companies are operating at very high volumes. We are actively following up and pushing our couriers to prioritise and deliver orders as quickly as possible.
Please also note that most of our products are made on demand. This means they usually take 1–5 business days to be prepared before shipping. This approach allows us to reduce waste and support a more sustainable, eco-friendly production process.
For reference, our estimated delivery timeframes are:
- UK orders: approximately 12 business days in total
- USA, Canada, Australia, Europe and international orders: up to 15 business days in total
We truly appreciate your patience and your kind words about our bedding quality. If you’d like us to check the status of your specific order, please don’t hesitate to contact us directly and we’ll be happy to assist.
Kind regards,
Holsper
Fantastic quality
Fantastic quality. Looks amazing. Customer service excellent. So happy with quality have also got one for my son
12 december 2025
Omdöme utan inbjudan
Svar från Holsper
Hi Joanne,
Thank you so much for your kind words.
It means a lot that you’ve even picked one up for your son as well — hope he loves it just as much.
Warmly,
Holsper
An awesome product couldn’t be happier
An awesome product couldn’t be happier. I will be buying more.
12 december 2025
Omdöme utan inbjudan
Svar från Holsper
Hi Paul,
Thank you for leaving such a great review.
If you ever need help choosing the next set, just drop us a message.
Best,
Holsper
This is my second order
This is my second order. Absolutely beautiful. I love this bedding. Also came with a offer of a free blanket. Excellent quality xx
10 december 2025
Omdöme utan inbjudan
Svar från Holsper
Hello Janette,
Thank you so much for coming back to us for a second purchase — it honestly means a lot.
We’re really happy everything arrived as expected and that you’re enjoying the quality, and I hope the complimentary blanket was a lovely extra too.
Kind regards,
Holsper
Misleading product and disappointing quality
I ordered a bedding set advertised as 1000TC Egyptian cotton in a sateen weave, but what arrived was nothing like the product shown or described.
The fabric is rough, warm, and completely lacks the smooth, soft feel you’d expect from genuine sateen. Even my older 500TC Dorma bedding is far superior in both texture and finish.
The colour was also totally different from the photos — much darker and with no sheen at all.
I even took close‑up photos of the weave, and it’s clear the fabric isn’t sateen as advertised. It looks and feels like a basic, lower‑quality weave.
10 december 2025
Omdöme utan inbjudan
Svar från Holsper
Hello Dave,
Thank you for taking the time to share your experience. We’re genuinely sorry to hear that the set did not meet your expectations and appreciate the opportunity to respond transparently.
All of our bedding is produced using 100% Egyptian cotton made from long-staple fibres and woven in a sateen construction. We have worked with the same premium manufacturers for many years and carry out regular quality checks to ensure consistency with the specifications shown on our website. Comparisons with other brands can vary, as different manufacturers may use different yarns, weaving techniques, and finishing processes, even when similar thread counts are stated.
Regarding colour and finish, we do our best to represent our products as accurately as possible, though slight variations can occasionally occur due to lighting, screens, or production batches. That said, we take any concerns about noticeable differences very seriously.
Your feedback is unexpected, and we would genuinely like to review this in detail. We have invited you to contact our support team and share the photos you mentioned of the fabric and weave. If there is any issue identified on our side, we will of course take full responsibility and offer an appropriate resolution, whether that is a replacement or a refund.
Quality and transparency are extremely important to us, and we are always happy to investigate concerns thoroughly to ensure our products meet the standards described.
Kind regards,
The Holsper Team
I ordered 2 bedding sets
I ordered 2 bedding sets, the quality is exceptional. The violet plain set is beautiful, already made up in our spare room. The purple flowers set is for my bedroom, wonderful colours, will be using after Christmas.
28 november 2025
Omdöme utan inbjudan
Svar från Holsper
Hi Carol,
Thank you so much for your lovely review. It means a lot to hear that both sets impressed you.
We really appreciate you choosing us again and hope both sets bring you lots of cosy nights.
Best regards,
Holsper
Great product and service
I have bought several bedding sets from Holsper. The quality and design are first class. I wouldn’t shop anywhere else from now on
9 december 2025
Omdöme utan inbjudan
Svar från Holsper
Hi there,
Thank you so much for your lovely feedback! It truly means a lot to hear that you've chosen our bedding again and again.
We’re really grateful for your trust, and we’ll keep working hard to bring you pieces that feel special every time.
Warm regards,
Holsper
The product and service were excellent
The product and service were excellent. I would definitely buy from this company again.
14 november 2025
Omdöme utan inbjudan
Svar från Holsper
Hi Sharon,
Thank you so much for your lovely words! It truly means a lot to us.
We’d be more than happy to have you back anytime.
Warm regards,
Holsper
The whole Holsper experience continues…
The whole Holsper experience continues to be superb. The price was great, the delivery was excellent, the packaging was tremendous, the products are wonderful, now the first wash and drying were achieved so easily and the cotton is even more comfortable in use. We’re over the moon with the looks and feel of our Holsper duvet set. We specified the super king size to give best coverage. The super king flat sheet reaches the floor to avoid using a valance and we use a double or king size flat sheet as the upper one, thereby reducing the number of times we need to wash the duvet cover. Clever wife, and now bed-making is so much easier without having to struggle with a fitted sheet and heavy mattress. Moreover, the free blanket is a very welcome addition on cold nights because it keeps in all the lovely warmth so snugly. Thanks so much to all at Holsper for transforming our sleep experience … even in our late seventies.
7 december 2025
Omdöme utan inbjudan
Svar från Holsper
Hi Brian,
Thank you so much for sharing such a wonderful review.
It’s fantastic to know you’re over the moon with the look and feel of your duvet set, what a clever and practical idea.
Hearing that our bedding is helping transform your sleep experience, even in your late seventies, means more to us than you know.
Thank you again for your trust and for choosing Holsper.
Warm regards,
Holsper
I came across the brand while scrolling…
I came across the brand while scrolling and took a chance on some new bed linen. The quality is great and the fabric just feels so good.
Bringing colour and comfort in one set made this an ideal purchase.
6 december 2025
Omdöme utan inbjudan
Svar från Holsper
Hi there,
It’s wonderful to know the quality and feel of the fabric are living up to expectations.
We really appreciate you taking the time to leave this review. If you ever need any help choosing your next Holsper set or want advice on colours to mix and match, we’re always here.
Warm wishes,
Holsper
Love my new bedding
Love my new bedding
The communication from holster was great ,
Only negative is that the delivery time was much longer than expected. It was shipped directly from china.
Other than that, great product and communication.
Thank you
6 december 2025
Omdöme utan inbjudan
Svar från Holsper
Hi Nathan,
Thank you so much for your honest review and for your kind words about our communication and product – that really means a lot to us.
We’re truly sorry that the delivery took longer than expected and that it came as a surprise that the parcel was shipped from China. We completely understand how frustrating delays can be.
We usually dispatch all orders directly from our warehouse in Northampton, UK. However, during very busy periods like the Black Friday season, our UK stock can sell out quickly. In those cases, we send some orders directly from our factory to avoid long backorders and to make the process faster for customers.
Unfortunately, this year delivery companies were also heavily overloaded, which caused additional delays that were outside of our control. Even parcels that were shipped on time were held up by carriers due to the high volume of requests.
Thank you again for your understanding and for giving us the chance to improve. If you ever need anything or have any questions about an order, please feel free to reach out to us.
Warm wishes,
Holsper
So Slow
I ordered two weeks ago…..
No delivery date, and a very sketchy ‘tracking system’. I’m glad that this company is registered here, as I could swear I’d been scammed….
24 november 2025
Omdöme utan inbjudan
Svar från Holsper
Hi Lisa,
Thank you for sharing your feedback with us, and we’re really sorry for the frustration this delay has caused — we completely understand how important timely delivery is.
Please note that many of our items are made on-demand, which takes around 1–5 business days before they are ready to dispatch. This approach helps us reduce waste and create a more sustainable, eco-friendly production process.
For UK orders, the usual delivery timeline is:
• Production: 1–5 business days
• Delivery: 5–7 business days
Total: up to 12 business days
For USA, Canada, Australia, Europe, and other international destinations:
• Delivery: 3–10 business days
Total: up to 15 business days
With the busy holiday season, courier companies such as DHL, Royal Mail, FedEx and others are also experiencing delays, which unfortunately can be outside of our control. We truly appreciate the patience of every customer during this period, and we’re doing everything we can to move things along as quickly as possible.
If you’d like us to check the exact status of your order, just send over your order number and we’ll be happy to help.
Warm regards,
Holsper Customer Care
Its an excellent quality 👌
Its an excellent quality 👌
The bedding looks better than on the picture 👍
Feels like a silk 😌
3 december 2025
Omdöme utan inbjudan
Svar från Holsper
Hi Alina,
Thank you so much for this lovely review and for your kind words about the quality – it means a lot to us. We’re really happy to hear the bedding looks even better in real life and that it feels silky soft.
If you ever feel like sharing a photo of your bed all made up, we’d absolutely love to see it.
Warm regards,
Holsper
I haven’t actually gotten to sleep in…
I haven’t actually gotten to sleep in these sheets yet, but the ones that I bought previously are deliciously buttery soft
3 december 2025
Omdöme utan inbjudan
Svar från Holsper
Hi Patricia,
Thank you for taking the time to leave a review, even before you’ve slept in the new sheets. It’s wonderful to hear that – that’s exactly the feeling we want you to have every night.
We hope this new set will be just as dreamy once you’ve had the chance to try it.
Kind regards,
Holsper
Beautiful product
Beautiful design and exquisite feel packaged to perfection
15 november 2025
Omdöme utan inbjudan
Svar från Holsper
Hi Peter,
Thank you so much for this lovely review.
If you ever need help choosing your next set, just let us know.
Warm regards,
Holsper
Beautiful comforter coverlette that is so elegant!
This is a beautiful bedspread. Love the colors, pattern, and the material.
28 november 2025
Omdöme utan inbjudan
Svar från Holsper
Hi there,
Thank you so much for sharing this! It makes us really happy to hear you’re loving the colours, the pattern, and the feel of the material. We always put a lot of care into choosing fabrics and designs, so it means a lot when someone notices.
If you ever decide to share a photo of how it looks on your bed, we’d absolutely love to see it.
Thanks again for choosing us!
Warm regards,
Holsper
Gold piping frays and looks a mess
The Tucano green bedding is nice, but is ruined by the gold piping around the edge, that frays and sheds fibres constantly. The fraying started gradually, but has got worse over the time I have had the bedding. I would attach photos here, but there doesn't seem to be an option. The bedding has been alternated with another bedding set, so used for around 16 weeks. It has been washed at 30 degrees C on a cotton cycle. It is very overpriced for what it is. I have wasted my time time providing all the information Holsper asked for. They now say that as it is 8 months since I ordered the bedding they won't refund me. Apparently this overpriced bedding is only meant to last a few months.
28 november 2025
Omdöme utan inbjudan
Svar från Holsper
Hi Richard,
Thanks for the review. We noticed your order was placed over six months ago, and the gold piping doesn’t fray under normal use — thousands of customers have the same design without any issues. If it suddenly started “shedding fibres constantly” after half a year, something unusual must have happened to it on your end.
If you’d like us to take a look, you can send photos to our support team, but based on our quality checks and long-term customer feedback, this isn’t a product fault.
Svar från Holsper
Hi Jerry,
Thank you so much for your kind words! We put a lot of care into the fabric and finishing, so feedback like this truly means a lot.
If you ever need help choosing your next set, just let us know.
Warm regards,
Holsper
Great products
Great choice and easy to use ordering process. Item arrived very quickly and I was kept informed of progress at every step of the way. The product is excellent quality - I have several sets and have been pleased with them all.
28 november 2025
Omdöme utan inbjudan
Svar från Holsper
Hi Mr Ken,
Thank you so much for taking the time to share this. It’s lovely to hear that the ordering process felt smooth and that the updates along the way were helpful. We’re also really happy to know your parcel arrived quickly and that you’re enjoying the quality of the products.
It means a lot that you already have several sets and have been pleased with all of them. Thank you for choosing us again and again.
Warm regards,
Holsper
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