Hiyacar cancelled my reservation with no explanation. When I reached out to the owner it was news to him as he had no idea either. Their live chat is anything but live it’s all but dead as there is no... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
So ive been verified for years, and my licence is still valid and nothing has changed, and today I go to book a card, and it says my account needs verification - I try and verify and it fails and... Se mer
This business is much needed in the UK (I live in London) and overall I am happy with my experience – it is easy to hire the car, get in contact with the owner, and the UX is relatively painless.... Se mer
Företaget har svarat
I’ve hired different cars a few times with Hiya car, never any problems. I especially like the cars with the option to pick up and drop off through the app without having to meet someone, it gives e... Se mer
Företagsinformation
Kontaktuppgifter
86 - 90 Paul Street, EC2A 4NE, London, Storbritannien
- 020 3856 8900
- support@hiyacar.co.uk
- hiyacar.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 75 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
wonderful experience
Had a wonderful experience.
Friendly and helpful van owner, provided a detail instructions on how to drive and recharge the electric van.
Pickup and drop-off were easy.
The van condition was good.
It was my first time using the service, and I wasn’t familiar with the procedure. I completed the return process on the app late, but after contacting live chat, their staff was very helpful. They offered flexible options to help me avoid the late penalty and admin fees.
Second time user of Hiya car
Second time user of Hiya car. I find it very straightforward to use, easier than car hire companies. Staff were very helpful. Helped me from verification stage up to unlocking the car (first time user of wireless locking), and this was during christmas hols period! Accessed the help via chat so took sometime but I wasn't in a rush so worked for me. I imagined they'd be as helpful on phonelines as well.
Fee can vary greatly depending on what car, location, and price set by the owner. I find the number of cars available to hire a bit misleading. I tried 4 cars but all them declined. It was holiday period so may be understandable. Point being Hiya car is a great alternative to your traditional car hire company with great helpful staff.
Excellent customer service the car was…
Excellent customer service the car was perfect all in all a great experience would recommend to everyone
I had a great experience with Hiyacar
I had a great experience with Hiyacar - booking was easy, my car lender was friendly and helpful, and pick-up and drop-off went smoothly - it was a simple and good value way of hiring a car for a few days.
It was great
Will recommend very handy to drive
Will recommend very handy to drive. Easy to use apps
An excellent alternative to traditional car hire and car-sharing companies.
Hiyacar came to my rescue as I left it very late to hire a car on Christmas day. It's website and app is very easy to use and it's customer service via whatsapp is very efficient and responsive.
Best Hire Company
As a regular customer personally, I would say that they are better than any other hire companies, Especially in London (tower hamlets).
Customer service extremely lovely and friendly!!! they respond within two minutes. They also are very catering to any needs and complications. As a single mother I am grateful that this company is extremely efficient! their rates very cheap and very reliable.
I would recommend them to anyone who is looking to travel around, but may not be able to own a car I would recommend them first!!!! :)
Superb Duper Service👌
Hiya is very fast in responding when we need help. I'm very thankful to all the agents that has helped me in various occasions. I'm glad to have registered with Hiya. Very Happy to have my dealings with you.
Very convenient
Very convenient. All paperwork done on easy to use app. The car I hired was by no means a new car but it was cheaper than what other car hire companies had to offer.
easy to use
easy to use,
means I don't have to buy a car or go via hire car companies
an great green option
hope more people add their cars in the coventry area
I have used Hiyacar van as an…
I have used Hiyacar van as an alternative to Zipcar which is winning by value for money and coverage.
I would appreciate having more Hiyacar vehicles around my area – East Finchley, as well as lower prices to match Zipcar`s at the least.
Highly recommended
Simple user interface, clear communications: very convenient and easy. Highly recommended.
Very easy to use app
Very easy to use app, everything worked as it should. Recommended.
Car had too many problems.
The customer service was excellent, quick and fast response. However I did not have a pleasant driving experience. The car was very dirty. Full of leaves and muds inside the car. Left over customers cloths. Clutch not working properly. Biting point too high. Needs fixing. Engine suddenly turns off. Kept saying tyre pressure needs adjusting and no immobilizer. Had to turn on and off the car after so often. The car probably had no service done to it.

Svar från Hiyacar
Just brilliant 🤩 So easy
Just brilliant 🤩 So easy, so helpful, convenient and efficient!
Very Easy Process
Very easy transaction and smooth pick up. The instant acceptance feature meant we could be on our way immediately.
Straightforward Process
Straightforward process, great UI of the app. Support team is 24/7 available.
Only negetive comment is that Insurance fee is quite high.
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