Hira Textiles Omdömen 

444
•
TrustScore 3.5 av 5

3,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

The outfit is beautiful and I really like it. However, I received the wrong size for the bottom. I ordered a small, but I received a medium instead. Apart from the sizing issue, everything else is lov... Se mer

Betygsatt 3 av 5 stjärnor

Hey I loved the mustard kameez everything was perfect. Except Royal Mail refused to give me my package because instead of my address being put as number 6 it was 7 after 10 mins of arguing I had to sh... Se mer

Betygsatt 5 av 5 stjärnor

Very impressive Hira Textiles ! Thank you. Easy website to order from and true to life images. I received my outfits within 3 days. Very responsive customer service. My lawn dresses are lovely too.... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Dress had areas where it was the thread was clogged up. I tried to contact the company several times but no reply not happy with the Customer Services at all. They have even got back to me. I had to p... Se mer

Företagsinformation

  1. Klädbutik
  2. också i
  3. Barnkläder
  4. Damklädesbutik

Skrivet av företaget

Hira Textiles is one of the UK's largest Asian fashion retailer. We endeavor to provide our customers with quality goods and quality at market-leading prices.


Kontaktuppgifter

3,5

Medel

TrustScore 3.5 av 5

444 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,5

Alla omdömen

(444)

10 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

This is my first order with hira…

This is my first order with hira textiles and iam very happy to them.they give me orignal whats in picture same to same.also dress quality is very good.fast delivery.iam buying more in future from hira textiles.thanks hira textiles for very good expireance.

30 oktober 2023
Betygsatt 1 av 5 stjärnor

Bulsshit dont give my refund or reply!

I ordered online my delivery came and it was ript i sent a picture and showed them they replied after 1 day and said ok we can do a refunded discount so i said ok they havent replied back since i have sent messaged throught their email, whatsap and instagram if some one could help me report please let me know

10 oktober 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

STAINED CLOTHES - COOKING OIL

Hi again,

This is the third email I’m sending as I’ve not had any response after making various contact on WhatsApp, call, tiktok.

I received my item a week after placing my order. Firstly you said you didn’t have the colour which I originally wanted in stock, so i had to choose another colour. I went for the same design but a pink dupatta.

My order arrived on Saturday 2nd sept only to be disappointed when opening to find STAINS of oil on the kameez, and black marking on the trousers.
Tried to make contact for a refund but look likes I’m getting ignored.

Blocking me on platforms is not helping your business. Getting scammed by companies like yourselves you should be ashamed, HIRA if that’s her name should be ashamed of herself who looks like doesn’t have any humanity for the community. She’s not going to go far by scamming people for their money. I will take this further if this isn’t resolved nicely because I am not the first customer. Bureau will look into the business.

2 september 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Absolutely Scam

Absolutely Scam! Fought them for many months NO refund or missing item, No Money back. It looks like they doing this fraud for long time without Government punishment. Definitely will take some action against this "company "

1 augusti 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Worst customer experience ever. Just pray your clothes don’t come damaged and you have to beg for a refund or credit note (neither of which you’ll actually get)

Ordered 2 items, which were both damaged and came late. All communication (across all platforms) was ignored or had very late replies (weeks and months).
We were entitled to a full refund but they ignored until I followed up weeks later and they finally gave a credit note. A full refund should have been given but they ceased all communication. We went ahead and used the credit note and lo and behold, it does not work. Truly the worst company I’ve ever had to deal with. I was patient yet they took advantage and continued to act in the same way. This is the second occasion it has happened. I only went back because my mum and sister really liked one of the items and wanted matching clothes.

27 augusti 2023
Omdöme utan inbjudan
Logotyp för Hira Textiles

Svar från Hira Textiles

Hi,

Thank you for taking the time to leave this review.

We are sorry to hear that our service was not up to standard. We pride ourselves on providing a high quality service to customers and will look to improve in the future.

Please get in touch via Admin@hiratextiles.com and we will get this resolved ASAP.

Thank you for shopping with Hira Textiles.

Kind Regards
Team HIRA

Betygsatt 5 av 5 stjärnor

Delivery in time

Delivery in time, excellent service, good material.

30 juli 2023
Logotyp för Hira Textiles

Svar från Hira Textiles

Hi,

Thank you for taking the time to leave this review.

We are very pleased to hear that you are happy with the products you have ordered. We try to offer the best quality products and delivery service to our customers. We look forward to seeing you shop from us again in the future.

Thank you for shopping with Hira Textiles.

Kind Regards
Team HIRA

Betygsatt 5 av 5 stjärnor

They delivered on time and quality is…

They delivered on time and quality is good.

18 juli 2023
Logotyp för Hira Textiles

Svar från Hira Textiles

Hi,

Thank you for taking the time to leave this review.

We are very pleased to hear that you are happy with the products you have ordered. We try to offer the best quality products and delivery service to our customers. We look forward to seeing you shop from us again in the future.

Thank you for shopping with Hira Textiles.

Kind Regards
Team HIRA

Betygsatt 1 av 5 stjärnor

Bad Customer Service

Their customer service is awful, they do not respond back to emails or WhatsApp messages

24 juli 2023
Omdöme utan inbjudan
Logotyp för Hira Textiles

Svar från Hira Textiles

Hi,

Thank you for taking the time to leave this review.

We are sorry to hear that our service was not up to standard. We pride ourselves on providing a high quality service to customers and will look to improve in the future.

Please get in touch via Admin@hiratextiles.com and we will get this resolved ASAP.

Thank you for shopping with Hira Textiles.

Kind Regards
Team HIRA

Betygsatt 4 av 5 stjärnor

Its good

Delivered in time

11 juli 2023
Logotyp för Hira Textiles

Svar från Hira Textiles

Hi,

Thank you for taking the time to leave this review.

We are very pleased to hear that you are happy with the products you have ordered. We try to offer the best quality products and delivery service to our customers. We look forward to seeing you shop from us again in the future.

Thank you for shopping with Hira Textiles.

Kind Regards
Team HIRA

Betygsatt 5 av 5 stjärnor

I was contacted promptly when my size…

I was contacted promptly when my size wasn’t available options given and a quick delivery

10 juli 2023
Logotyp för Hira Textiles

Svar från Hira Textiles

Hi,

Thank you for taking the time to leave this review.

We are very pleased to hear that you are happy with the products you have ordered. We try to offer the best quality products and delivery service to our customers. We look forward to seeing you shop from us again in the future.

Thank you for shopping with Hira Textiles.

Kind Regards
Team HIRA

Detta är Trustpilot

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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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