The personal touch in business is all but gone in the speed and insensitivity of our culture. Hinge Outlet's responsiveness is unmatched by any type of business! In our case, customer service wasn't h... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I found exactly what I needed really fast. There was a diagram of the hinge with all of the hole measurements, which was really important, since they are replacement hinges.
i called and cancelled 1st order, they shipped it anyway, i placed a 2nd order for the correct item-they cancelled it. placed a 3rd order for the right item. received it. requested rma to return first... Se mer
Företaget har svarat
You had exactly what I was looking for! After spending much time trying to figure out what the object I wanted was actually named (cabinet latch), Google found your website. Shipping's a little bit e... Se mer
Företagsinformation
Informationen kommer från olika externa källor
We are the go to source for all of our hinge needs including the following: Door Hinges, Cabinet Hinges, Gate Hinges, Residential Hinges, Commercial Hinges , Heavy Duty Hinges, Small Box Hinges, and much more...
Kontaktuppgifter
10769 Broadway #176, 46307, Crown Point, USA
- 888-250-8133
- help@hingeoutlet.com
- hingeoutlet.com
4,6
Utmärkt
6 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Product I needed was available
Product I needed was available. Price was very good. Service was quick - had hinge in just a couple of days.
25 juni 2026
Website was clear & easy to follow
Website was clear & easy to follow. Product was exactly the type I needed, not available in most stores
11 juni 2026
had the unusual part that i needed
23 juni 2026
If I could give this company zero stars…
If I could give this company zero stars I would. It has been a nightmare from my first order. I accidentally ordered the wrong size hinge that was my bad however when they sent me the link it wouldn’t allow me exchange and I also couldn’t print the return label, the company needed to send me the label. I ended up returning the incorrect hinges and ordering the correct size hinges. The correct hinges were sent to me however the picture of the hinge didn’t match what was sent to me and also the hinges that were sent to me squeaked when I would open them. I reached out to the company for resolution which was a waste of my time as there was no resolution. I just received a refund for the incorrect order however my order was $31.85 and I only received $13.82 as a refund. I reached out to the company and their refund policy is so confusing that it doesn’t make any sense at all. I understand that I wouldn’t get the shipping charge back but there a difference of $18.03 I was hopeful in the beginning and have been looking for new hinges but now I regret going through this company.
21 juni 2026
Svar från Hinge Outlet
Betty, it looks like we have been working on this for you ever since you reached out to us. We have sent you return labels multiple times in a PDF format as well, but can't be there with you to walk through any technical issues with your pc or printer. Also, our return policies are clearly stated on our website: https://www.hingeoutlet.com/pages/shippingreturn . We do not offer refunds for shipping costs if you changed your mind about the order and want to return it. We are always here to assist you and it appears that we have been communicating with you multiple times on this. This review is the 1st time you are telling us about a defect or that you think the hinges don't match a picture. The communications we have from you are informing us that you ordered the wrong products. If you would have told us the product was defective, we would have issued you a full refund right away. At this point, we are not sure where we went wrong with assisting you as our customer service team has been very prompt and courteous with all of your questions. Update: We just gave you a full refund and hope this takes care of all of your issues.
Did not get product I orderd
20 juni 2026
Svar från Hinge Outlet
According to our records, you package was delivered on June 26th and we have pictures of the delivery sitting on your front porch. We have no record of you reaching out to us after that stating you did you receive the correct hinges. We are always here to help. Feel free to send us a picture to help@hingeoutlet.com of what you received and we can help get you the correct products if you received the wrong hinges.
I was looking a different applications…
I was looking a different applications for my outside shower enclosure door, and there was a wide variety to choose from, but the explanations of how the different ones worked gave me the right direction to go in.
19 juli 2026
I got exactly what I ordered and it…
I got exactly what I ordered and it worked perfect for the job I had to do
I would use this company again
12 juli 2026
Easy ordering
Easy ordering, ok shipping time, and the hinges didn't work for my application easy return process. over all experience was great!
5 maj 2026
I was able to order the hinge I need…
I was able to order the hinge I need with a minimum of effort
16 juli 2026
Very easy to find what I needed and…
Very easy to find what I needed and place the order.
15 juli 2026
Detta är Trustpilot
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