Himoriwabi Couture Omdömen 

91
•
TrustScore 4.5 av 5

4,5

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The most luxurious and comfortable garment I own. Can’t wait to get home at end of day and get into the Samue. I sleep in it and hang out in it. And do TaiChi in it too in the morning. Easy to wash... Se mer

Betygsatt 5 av 5 stjärnor

Products are impeccable! We live in a region with "hard"water and most of the fabrics will not come back easily to their first smoothness. Himoriwabi are as smooth after washing as in the original. Fa... Se mer

Betygsatt 5 av 5 stjärnor

I bought one pair, loved it and a year later couldn’t resist the sale and bought two more pairs - despite how expensive they still were with the international exchange rate. These are the only pyjamas... Se mer

Betygsatt 1 av 5 stjärnor

The samue I ordered is badly tailored - the knotted ties on the top are placed too high, and put uncomfortable pressure on my ribcage. The elastic pant cuffs are uncomfortably tight. Whatever the st... Se mer

Företagsinformation

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Skrivet av företaget

Himoriwabi is a premier brand dedicated to bringing authentic, high-quality products to customers worldwide. We offer direct shipping from Japan.


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

91 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(91)

12 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Excellent customer service

I ordered two outfits and found them extremely comfortable and easy to use. Unfortunately, there was a small problem with one of them and I enquired about it and they apologized and sent me a replacement of my choice with absolutely no hassle at all. This is an excellent company that takes quality and customer satisfaction seriously.

2 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Their produHimoriwabi Samue - Eversoft Bamboo™ ct

Their product, Himoriwabi Samue - Eversoft Bamboo, is an excellent, relaxing sleepwear. Comfortable, sharp and breathable, it's suitable for lounging as well. After trying it for few days and seeing how washing would affect it (no problem), I bought a second set. Highly recommend.

28 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Eversoft Bamboo Samue

I ordered two pieces of Eversoft Bamboo™ Samue by mistake. So, I contacted the Company and was prepared to return one piece. However, they are very stylish, comfortable and ideal for summer nightwear / indoor wear. So, I have decided to keep them both. Now, I pretty much wear them all the time. I particularly like the fabric: soft, cool and dry; and the design: sleek and functionally easy to move around. I think I am going to wear them for a long long time.

23 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Mens loungewear

Very well made clothing. Very soft and comfortable. I would suggest ordering a size larger for a more comfortable fit. Would definitely recommend the seller.

19 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I thought I would give these a try as I…

I thought I would give these a try as I rarely felt comfortable at night in conventional nightwear. I ordered 2 sets and found them extremely comfortable. So much so I ordered a further 2 sets. There was a small problem with one of these and they were replaced very promptly without question once I had drawn Jessica’s attention to this. Will use again if the need arises.

14 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Our Family Love our Samues

My family has placed three orders for Samues from HIMORIWABI Couture. The quality is excellent. The fabric is butter soft, cool the the touch, yet substantial in weight. You can really feel the quality. We enjoy sleeping in them and using them as loungeware during the day. The sleep masks are also very comfortable, blocking 100% of light. We received all three orders within three weeks to the USA. Customer Service is excellent and prompt.

11 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I ordered the items for my wife and…

I ordered the items for my wife and myself. Had to change one due to sizing yet was met with some of the best customer service around. Jessica was very helpful and polite through the whole process.

As for the items I am very satisfied with the quality of them and the level of comfort which does indeed give me a quality sleep and putting them on at night which has become a routine sets me up for a great sleep.
Highly recommend these products

4 juni 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Himoriwabi - Jessica

Himoriwabi, (in this case Jessica) has excellent customer service. I had a problem with an exchange and they sent me the new product with no questions asked. Very formal and problem solving.

I will continue to purchase in the future.

Thank you!

15 maj 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Himoriwabi Couture the best

I’ve purchased a wide variety of products from Himoriwabi Couture and even on the occasion, rare, where there have been shipping issues they have stayed true and worked out any problems until I’ve received my order(s). Their customer service is exemplary and have always been very responsive to any questions I’ve had. I highly recommend them.

13 juni 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Himoriwabi Eversoft Bamboo sleep set.

I loved the up to date customer service. When I sent an email for clarification, it was answered almost immediately. The product is better then promised/expected and I am delighted with my purchase. Worth every penny and has helped me with deep sleep and restfulness upon waking

6 juni 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Awful quality and poor customer experience

Awful quality, nor any premium fabric on sight, not what was announced and expected from their marketing campaign (and price). Anyway, I can accept that because I ordered it, but when I contact their customer support, I get weird questions (because I have 30 days for a full refund without any question, as per my customer rights) I notice that I have to purchase a shipping label for 38 dollars ( an added extra to an already expensive order, which I'm claiming with my bank), what kind of customer service is that for an order refund?. Wow, extremely disappointed with this company

19 maj 2025
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Received my goods yesterday

Received my goods yesterday, overall satisfaction with the quality of the items. I have ordered a tea set, shortly after that the company, namely Jessica, reached out to me to say it's out of stock and offered me an alternative I decided to accept. The tea set it slighty different than expected but still very nice so all good here. I also ordered a Okami jacket which is superb, stitching is very well done and it is a unique piece in my wardrobe. Probably could order a XL instead of L (due to lack of measuring info I decided to stick with L) but otherwise perfect. Which is to be said about my first order from their site as well, which was nicely done Haori. Can definitely recommend the seller.

15 maj 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Thoroughly recommend

I bought one pair, loved it and a year later couldn’t resist the sale and bought two more pairs - despite how expensive they still were with the international exchange rate. These are the only pyjamas I’ve ever worn in my entire adult life (I’m now a golden oldie). They are so comfortable and soft with no pulling or twisting. Even if I had read nothing about them, the quality speaks for itself - the styling, fabric and workmanship. Thoroughly recommend.

15 maj 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

First Class Customer Service

I recently purchased a couple of items of clothing from this Japanese company and I was thrilled with the style, quality and comfort of their materials and workmanship. Their Customer Service team is superb and they deal with any issues promptly and fairly. Top company. I will definitely purchase from Himoriwabi again and soon.

13 maj 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Customer Support are brilliant

I recently left a review for my purchase, which I love. But I neglected to leave a review for their customer support. Shortly after placing my order, I realised I ordered the wrong size. I emailed customer support and was told the right size will be included. And it was. I have since had conversations CS and can say Jessica was the most caring, supportive and lovely lady. Just wanted to let you know there is wonderful support from them.

30 april 2025
Omdöme utan inbjudan
Logotyp för Himoriwabi Couture

Svar från Himoriwabi Couture

Hi Meg,

Thank you so much for coming back to share this, it truly means a lot. We're thrilled you love your samue, and even more grateful that you felt supported throughout your experience with us. Jessica and the team are all smiling reading this 😊

We believe that thoughtful service should be just as comforting as the clothes we make, and we're so glad that came through. If you ever need anything else, we’re just a message away.

Warmly,
The Himoriwabi Team

Betygsatt 1 av 5 stjärnor

This is a scam

This is a scam. The so called Bamboo is viscose and rayon and not hand stitched but machine chain stitched. When I complained no explanation just directed to purchase a return label and send it back. Scam scam scam. Don’t fall for it.
Lachlan Knight

1 april 2025
Omdöme utan inbjudan
Logotyp för Himoriwabi Couture

Svar från Himoriwabi Couture

Hi Lachlan,

Thank you for sharing your concerns, we’re sorry to hear that your experience didn’t meet expectations. We’d like to clarify a few important points:

Our Eversoft Bamboo™ fabric is indeed derived from bamboo, but due to international textile labeling laws (such as those from the FTC and EU), the finished fabric must legally be labeled as “viscose” or “rayon from bamboo.” We comply fully with these regulations to maintain transparency and provide global service.

Each and every piece is custom-designed and developed in-house using our exclusive Eversoft Bamboo™ material. We do not mass-produce or dropship — our samue are truly unique to Himoriwabi. If you see a similar product that claims to be made in the same fabric from other stores, please let us know immediately and we will take action.

We understand your frustration and truly wish we had the chance to resolve this better at the time. Our support team is always here if you’d like to continue the conversation directly. 🙏

Warmly,
The Himoriwabi Team

Betygsatt 2 av 5 stjärnor

It is drop shipped from china

It is drop shipped from china, its as described though, probably not worth it in retrospect. But I will try and use it.

4 april 2025
Omdöme utan inbjudan
Logotyp för Himoriwabi Couture

Svar från Himoriwabi Couture

Hi Matthew,

Thank you for giving it a try — we’d love to clarify that our samue are not drop-shipped. Each piece is custom-developed and manufactured exclusively for Himoriwabi, using our proprietary Eversoft Bamboo™ fabric. Every garment is designed by us with care, not sourced from a third-party catalogue.

We hope once you wear it, you’ll feel the difference in quality and intention behind the product. Let us know if we can support in any way!

Best regards,
The Himoriwabi Team

Betygsatt 3 av 5 stjärnor

You won’t find this bamboo samue anywhere else!

I saw some reviews saying this is a Chinese dropshipping brand, but I can tell you firsthand—that’s completely false. Not only that, but the attention to detail is outstanding. From the stitching to the way it drapes, it’s clear this wasn’t cheaply mass-produced—it was designed with care. If you’re on the fence, trust me, this is worth every penny.

13 mars 2025
Logotyp för Himoriwabi Couture

Svar från Himoriwabi Couture

Hi Elijah,

Thank you for standing up for what we do, your words truly mean the world to our team. We're so happy you could feel the care and intention behind the design. Nothing here is mass-produced; every piece is thoughtfully made to elevate comfort and mindfulness. We’re honored to have earned your trust. 🙏

Warmest thanks,
The Himoriwabi Team

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