Andy and James kept me informed about the delivery arriving at the expected time and delivered my parcel with care to my home. The parcel was well packaged. Thank you both. We were the last delivery o... Se mer
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Det här tycker kunderna
If you ever get anything delivered by Andy and James you can count yourself lucky..!! Fantastic and creative team that will make sure your purchase will get in its designated spot. Ordered a big sofa... Se mer
Företaget har svarat
Easy as ABC … Andy & James, arrived early and kept me updated all the way, they unboxed and checked the mirror, checked I was happy with it prior to leaving. Wish all couriers were this courteous. H... Se mer
Andy & James have great communication they kept me updated with an ETA and were polite and friendly on meeting them and asked where I would like them to put my dining chairs.
Företagsinformation
Skrivet av företaget
We are a small logistics company based in Northampton. With over 20 years’ experience we are now looking for customers who require high quality logistics to support deliveries from a to b. Ensuring a high-quality experience and customer satisfaction is key to everything we do on a daily basis. Our services are different to other companies and our expert team ensure a simple, smooth process for every customer. We offer a logistics service from initial order to end user delivery. If you are looking for an experienced company to run your deliveries we have several options available to you. Full transparency on deliveries, customer satisfaction and costs from day one. Regular contact and updates from our team to ensure that you are satisfied with our services. Higher Jump Logistics delivery options # 2 Man delivery service # Hallway # Room of choice # Unpack # Assembly # Dispose of old furniture # Washing machine and fridge freezer disposal # Same day deliveries – from small van to Artics – price on application # 1-man delivery
Kontaktuppgifter
Unit 5, Bozenham Mill Farm, Bozenham Mill Lane, Northampton, NN7 2JW., nn72jw, Northampton, Storbritannien
- 01604 312780
- customerservice@higherjump.co.uk
- higherjump.co.uk
4,9
Utmärkt
660 omdömen
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Great service
John and Wilson notified us of their arrival and arrived on time. Very polite and helpful (checked goods weren’t damaged). Great service.
17 juli 2026
Omdöme utan inbjudan
Svar från Higher Jump Logistics
Hi Graham,
Thank you so much for taking the time to leave a 5-star review! 🚚📦
We're delighted to hear that John and Wilson provided great service! Giving clear notifications, arriving right on time, and double-checking your items to ensure they arrived damage-free are all key parts of the smooth, polite experience we aim to deliver every time.
We'll be sure to pass your kind words along to John and Wilson. Thank you for choosing Higher Jump Logistics!
Warm regards,
Chandrima Pal
Higher Jump Logistics
https://higherjump.co.uk/
Very professional
Very professional, great service and communication
16 juli 2026
Omdöme utan inbjudan
Svar från Higher Jump Logistics
Hi Scott,
Thank you so much for the fantastic 5-star review! 🚚💬
We're delighted to hear that you had a great experience with our team! Keeping clear communication and delivering professional, reliable service every step of the way is always our top priority.
Thank you for choosing Higher Jump Logistics, and we hope to deliver for you again in the future!
Warm regards,
Chandrima Pal
Higher Jump Logistics
https://higherjump.co.uk/
Sofa delivery
5 stars John and Wilson arrived within the time frame and called before arriving! They were very polite and made my sofa delivery quick and easy!
17 juli 2026
Omdöme utan inbjudan
Svar från Higher Jump Logistics
Hi Letitia,
Thank you so much for the wonderful 5-star review! 🚚🛋️
We're thrilled to hear that John and Wilson made your sofa delivery quick, easy, and stress-free! Calling ahead, arriving right on schedule, and providing friendly, polite service are all things they take great pride in.
We'll be sure to pass along your kind words to John and Wilson. Enjoy your new sofa, and thank you for choosing Higher Jump Logistics!
Warm regards,
Chandrima Pal
Higher Jump Logistics
https://higherjump.co.uk/
Really professional and polite…
Really professional and polite deliverers (Sanju and Shubh) who let us know in good time when they were coming. Package handled with care, though large and awkward.
Only 4 stars given because the day before, the company told me that the delivery would be between 4 and 7pm. In fact it came at 1pm. Fortunately, I was able to change my plans and be in, but this wouldn’t have been the case on other days.
14 juli 2026
Omdöme utan inbjudan
Svar från Higher Jump Logistics
Hi there,
Thank you for taking the time to share your honest feedback with us! 🚚📦
We're delighted to hear that Sanju and Shubh provided polite, professional service and handled your large, awkward package with great care!
However, we completely understand your frustration regarding the unexpected early delivery time. While we're glad you happened to be home, arriving hours ahead of the communicated window without proper notice is not ideal, and we apologize for any inconvenience caused to your plans. We'll be sharing this feedback with our dispatch team to ensure our delivery windows remain reliable and accurate.
Thank you again for your feedback and for choosing Higher Jump Logistics!
Warm regards,
Chandrima Pal
Higher Jump Logistics
https://higherjump.co.uk/
Excellent communication
Excellent communication, arrived when it was meant to arrive. Giant and Samir were very good and helpful. Thank you for putting the table together.
8 juli 2026
Omdöme utan inbjudan
Svar från Higher Jump Logistics
Hi Maria,
Thank you so much for the wonderful 5-star review! 🚚🪑
We're thrilled to hear that the communication was spot-on and that your delivery arrived right on schedule. Giant and Samir will be delighted to know their extra help in assembling your new table made a great impression!
We truly appreciate your kind words and your business. Enjoy your new table!
Warm regards,
Chandrima Pal
Higher Jump Logistics
https://higherjump.co.uk/
Andy and James provided a first-class…
Andy and James provided a first-class delivery service. I ordered a mirror and they unpacked it and took to my bedroom, They kept me updated throughout the day, so I didn't have to wait in all day wondering when they'd arrive. They were friendly, professional, and made the whole delivery process smooth and stress-free. Highly recommended!
14 juli 2026
Omdöme utan inbjudan
Svar från Higher Jump Logistics
Hi there,
Thank you so much for taking the time to share your review and for the high recommendation! 🚚🪞
We're thrilled to hear that Andy and James provided a first-class experience! Keeping you updated throughout the day so you aren't stuck waiting around, carefully unpacking your mirror, and taking it straight to your bedroom is exactly the seamless, stress-free service we aim for.
We will be sure to pass your lovely feedback on to Andy and James. Thank you for choosing Higher Jump Logistics, and enjoy your new mirror!
Warm regards,
Chandrima Pal
Higher Jump Logistics
https://higherjump.co.uk/
Delivered a few things to my new house
Delivered a few things to my new house, very polite and very helpful would defo recommend. Andy and James
10 juli 2026
Omdöme utan inbjudan
Svar från Higher Jump Logistics
Hi BrokenBuu,
Congratulations on your new home, and thank you so much for the review and recommendation! 🚚🏡
Moving into a new place is always a big step, so we're thrilled to hear that Andy and James made your delivery smooth, polite, and helpful! They take great pride in making sure everything goes as easily as possible for our customers.
We'll be sure to pass along your kind words to Andy and James. Best of luck settling into your new house, and thank you for choosing Higher Jump Logistics!
Warm regards,
Chandrima Pal
Higher Jump Logistics
https://higherjump.co.uk/
Andy and James arrived in time and very…
Andy and James arrived in time and very polite and helpful. Unpacked the mirror to make certain everything was in order before leaving a very professional team.
15 juli 2026
Omdöme utan inbjudan
Svar från Higher Jump Logistics
Hi there,
Thank you so much for taking the time to share your review! 🚚🪞
We're delighted to hear that Andy and James provided such professional service! Arriving on time, being polite and helpful, and taking the extra care to unpack and inspect your mirror before leaving is exactly the high standard we aim for.
We'll be sure to pass along your kind words to Andy and James. Enjoy your new mirror, and thank you for choosing Higher Jump Logistics!
Warm regards,
Chandrima Pal
Higher Jump Logistics
https://higherjump.co.uk/
Perfect servixe
Couldn’t have been better - excellent comms, delivered as estimated, item in perfect condition.
15 juli 2026
Omdöme utan inbjudan
Svar från Higher Jump Logistics
Hi Dori,
Thank you so much for taking the time to leave such a lovely review! 🚚✨
"Couldn't have been better" is the absolute best feedback we could ask for! We’re delighted to hear that you enjoyed our communication, on-time delivery, and that your item arrived in perfect condition.
We truly appreciate your support and look forward to delivering for you again in the future!
Warm regards,
Chandrima Pal
Higher Jump Logistics
https://higherjump.co.uk/
Delivered early and were conscientious…
Delivered early and were conscientious In checking the goods and putting them in a safe place before leaving. Recommended
15 juli 2026
Omdöme utan inbjudan
Svar från Higher Jump Logistics
Hi Peter,
Thank you so much for taking the time to share your feedback! 🚚📦
We're delighted to hear that your delivery arrived ahead of schedule and that our team took extra care to inspect your items and secure them in a safe place. Taking those conscientious extra steps for our customers is something we pride ourselves on.
We truly appreciate your recommendation and your business!
Warm regards,
Chandrima Pal
Higher Jump Logistics
https://higherjump.co.uk/
Good communication with delivery date…
Good communication with delivery date and time, given 3 hour slot the evening before, on the day I had another text to say what time delivery time was expected, then another text when 10mins away. Andy and James were were great guys, very helpful and respectful taking their shoes off with my new carpet !
14 juli 2026
Omdöme utan inbjudan
Svar från Higher Jump Logistics
Hi Sandra,
Thank you so much for the detailed and thoughtful 5-star review! 🚚✨
Keeping our customers updated every step of the way is something we take great pride in, so we’re thrilled to hear you appreciated the regular text updates. Andy and James will also be so happy to hear your feedback—taking off their shoes to respect your new carpet is a perfect example of the extra care they love to show!
Thank you for choosing Higher Jump Logistics, and enjoy your new carpet!
Warm regards,
Chandrima Pal
Higher Jump Logistics
https://higherjump.co.uk/
Do not use!
Unfortunately, my experience with Higher Jump Logistics was extremely disappointing and far below the standard I would expect from a professional furniture installation company.
The first delivery and installation attempt was unacceptable. The installers refused to carry the bed upstairs despite this being part of the delivery and assembly service that had been booked and paid for. They contacted their office to say they did not want to complete this part of the service, and despite the men being told by their office to complete the job, I was left having to assist with carrying a heavy bed frame myself. The bed was then left unassembled.
The second visit to finish the assembly was equally concerning. Only one installer completed the work while the other refused to get out of the van outside. The installer asked me to provide tools and gloves, despite these being basic equipment that should have been supplied by the installation team. He also used my personal furniture as support during the assembly without asking permission, which caused damage to my furniture.
The installer’s behaviour was also inappropriate. He was swearing repeatedly throughout the visit, which made me extremely uncomfortable, particularly as I was alone in my home.
Following the installation, my flooring was left damaged, with stains that could not be removed, scratches and dents caused during the process, and further damage to the bed itself. The bed was also not assembled correctly with the ottoman feature not lifting up, the base being the wrong way around and a number of screws and bolts not attached. The bed also required a third additional visit before it was correctly assembled and functioning properly.
The handling of the flooring damage was particularly frustrating. Despite clear evidence that the damage occurred during the installation process, I was left to repeatedly chase updates, contact insurers directly and try to determine who was responsible for dealing with the claim. The matter was passed between different parties and insurers rather than being proactively managed, causing unnecessary stress and delay.
The eventual remedial team who attended were polite, professional and resolved the issues with the bed, which I appreciated. However, this does not detract from the poor standard of the original installation and the considerable inconvenience caused.
I would strongly encourage Higher Jump to review its installer training, communication of assembly instructions, equipment requirements and complaints process. Customers should not be left dealing with damage, uncertainty and weeks of chasing after paying for a professional delivery and installation service.
13 juli 2026
Omdöme utan inbjudan
Andy and James carried my heavy Beliani…
Andy and James carried my heavy Beliani delivery upstairs to the room of my choice. Amazing customer service and polite and friendly guys.
3 juli 2026
Omdöme utan inbjudan
Svar från Higher Jump Logistics
Hi Marie,
Thank you so much for taking the time to share your review! 🚚📦
We're thrilled to hear that Andy and James made your delivery so smooth! Carrying heavy Beliani items upstairs to your room of choice with a polite and friendly attitude is a great reflection of the excellent service they strive for every day.
We'll be sure to pass along your lovely feedback to Andy and James. Thank you for choosing Higher Jump Logistics!
Warm regards,
Chandrima Pal
Higher Jump Logistics
https://higherjump.co.uk/
Good chaps
Good chaps. Right on time. Gave me options for delivery times. Built the benches well and put them exactly where we needed them
Happy to recommend them
10 juli 2026
Omdöme utan inbjudan
Svar från Higher Jump Logistics
Hi there,
Thank you so much for taking the time to leave such a great review and recommendation! 🚚🪵
We're thrilled to hear that the team took good care of you! Offering flexible delivery options, arriving right on time, expertly assembling your benches, and placing them exactly where you wanted are all part of the top-notch service we strive to deliver.
We truly appreciate your feedback and for choosing Higher Jump Logistics!
Warm regards,
Chandrima Pal
Higher Jump Logistics
https://higherjump.co.uk/
Polite professional and efficient
The 2 guys that delivered our new garden furniture were really lovely. Very professional, polite and efficient
10 juli 2026
Omdöme utan inbjudan
Svar från Higher Jump Logistics
Hi Jo,
Thank you so much for taking the time to share your review! 🚚☀️
We're delighted to hear that our delivery team made a great impression! Being polite, professional, and efficient is what we strive for on every single delivery.
We hope you enjoy your lovely new garden furniture! Thank you for choosing Higher Jump Logistics.
Warm regards,
Chandrima Pal
Higher Jump Logistics
https://higherjump.co.uk/
Cannot thank Andy and Jamie enough for painless visit. They both showed a very professional attitude which made us very relaxed. I can highly recommend them.
Cannot thank Andy and Jamie enough for great service
10 juli 2026
Omdöme utan inbjudan
Svar från Higher Jump Logistics
Hi Edward,
Thank you so much for the fantastic 5-star review! 🚚✨
Delivery days can sometimes feel stressful, so we’re absolutely thrilled to hear that Andy and Jamie made the entire process completely painless and relaxed for you. Their professionalism and friendly approach are qualities we truly pride ourselves on, and they will be delighted to know how much you appreciated their efforts.
Thank you for the high recommendation and for choosing Higher Jump Logistics!
Warm regards,
Chandrima Pal
Higher Jump Logistics
https://higherjump.co.uk/
First class service
First class service. Arrived within the time frame. Called 30 minutes prior to let me know when they would be arriving. Polite and courteous. Extremely helpful. All this during a heatwave. Bakai and his colleague are great ambassadors for the company. Well done and thank you 😊
9 juli 2026
Omdöme utan inbjudan
Svar från Higher Jump Logistics
Hi Pippa,
Thank you so much for taking the time to share such a wonderful review! 🚚☀️
Delivering top-notch, courteous service during a heatwave is no small task, so hearing that Bakai and his colleague excelled in that heat means the world to us! They really are brilliant ambassadors for Higher Jump Logistics, and we’ll be sure to pass along your well-deserved praise and "well done" to them both.
Thank you for your kind words and for choosing us!
Warm regards,
Chandrima Pal
Higher Jump Logistics
https://higherjump.co.uk/
First rate service
First rate service. Delivery within 2 days of ordering. Excellent communication throughout. A phone call an hour in advance of delivery of a teak patio table and chairs. Items put together and packaging taken away. Sanju and Shubh were both friendly and professional. And quick. Thank you Sanju and Shubh.
9 juli 2026
Omdöme utan inbjudan
Svar från Higher Jump Logistics
Hi John,
Thank you so much for the fantastic 5-star review! 🚚🪑
We’re delighted to hear that you had such a fast and seamless experience from start to finish! Sanju and Shubh will be thrilled to get your shoutout—they take great pride in being prompt, assembling items quickly, and leaving your space tidy by taking all the packaging with them.
Enjoy your new teak patio set, and thank you for choosing Higher Jump Logistics!
Warm regards,
Chandrima Pal
Higher Jump Logistics
https://higherjump.co.uk/
Andy and James the delivery drivers are…
Andy and James the delivery drivers are so good, not only assisting but super efficient too. Thanks again guys 👦 ❤️
8 juli 2026
Omdöme utan inbjudan
Svar från Higher Jump Logistics
Hi Rio,
Thank you so much for the lovely 5-star review! 🚚❤️
We're thrilled to hear that Andy and James made such a great impression with their assistance and efficiency. They are a fantastic team, and we’ll be sure to pass along your sweet message and thanks to them!
Thank you for choosing Higher Jump Logistics, and we hope to serve you again in the future!
Warm regards,
Chandrima Pal
Higher Jump Logistics
https://higherjump.co.uk/
Excellent service from first text…
Excellent service from first text to delivery. The guys that delivered were courteous efficient and helpful. Couldn’t have wished for better. Thank you very much.
8 juli 2026
Omdöme utan inbjudan
Svar från Higher Jump Logistics
Hi Karen,
Thank you so much for taking the time to share your review! 🚚✨
"Couldn't have wished for better" is such a wonderful thing to hear! Keeping communication smooth right from the very first text and ensuring our delivery team provides helpful, courteous service every step of the way is always our main goal.
We truly appreciate your kind words and your business!
Warm regards,
Chandrima Pal
Higher Jump Logistics
https://higherjump.co.uk/
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