Hey Dude Shoes Omdömen 

Ich habe vor über zwei Wochen HeyDude zwei Artikel zurück geschickt und mir wurde am 01.06. der Erhalt der Rücksendung bestätigt und dass ich innerhalb von 7 Tagen den Betrag von 118,98 € erstattet bekomme. Die Erstattung habe ich bis heute nicht erhalten, auf Nachfrage per E-Mail an HeyDude meldet sich DLD (Subunternehmen???) und gibt mir Rückmeldung dass unter meiner Vorgangsnummer angeblich kein Vorgang zu finden sei.
Ich bitte Sie daher, mir den Betrag von 118,98 gutzuschreiben. Retoure hat mich jetzt in den letzten Wochen bereits viel Zeit und Nerven gekostet, bin gespannt, ob ich mein Geld noch wiedersehe...

Their customer service appears to be non existent. I emailed them and was told someone would get back to me but their mailbox is full so it`s impossible to communicate with them. I emailed them from the site and just received links which is a lazy way of dealing with a problem. Not impressed!

Ho ordinato paia dal link di facebook.
Prezzo euro 48...non mi sembrava una truffa.
Devo solo dire che dopo circa 5gg, le scarpe sono arrivate!! Hurrah 😆😆
L'unico problema...sbagliato il modello, colore
Non rispettano l'ordine che fai...fanno come li pare...servizio clienti (lascia perdere)
Vi prego, state lontani anni luce da questo sito!

Poor craftsmanship and defective materials. Have not had shoes 3 months and there is a hole out the side, but company will not stand behind their manufacturing. They were nice shoes. Were. Waste of money. Very poor customer service.

They like you to think you can get certain discounts but at checkout they don't come thru. I've ordered my last pair from them.

Awful product, no support, sloppy construction, ridiculous laces & most importantly cut the soles of my feet to a bloody mess with blisters after one 3 hour wear around the local town.

Ho acquistato un paio di wendy peak presso un negozio meravigliose!!!!!!ne volevo un altro paio le ordino sul sito ufficiale mi arrivano due numeri diversi reclamo mi dicono che mi fanno il bonifico che sto aspettando da 15gg.andate in negozio!!!!!!!

Guten Tag
Über Ihren HayDude Wally Schuh bin ich sehr enttäuscht,nicht nur weil er in China hergestellt wird sondern vor allem das der Schuh nur bei schönem Wetter getragen werden kann.Bei einem spaziergang fing es an zu regnen und die Strasse war nass,ich hatte sofort nasse Füße und musste feststellen das die Sohle ja durchlässig ist und so sofort Wasser eindringen kann.Für den Preis habe ich eine andere Vorstellung zu einem Schuh,ich bin sehr enttäuscht und kann den Schuh auf keinem Fall weiterempfehlen, noch nicht einmal ein hinwies ,das man den Schuh nur auf trockenen Straßen
tragen kann,auf Ihre Stellungsnahme hierzu bin ich sehr gespannt
Gruss

I just want to return, I can't return shoes, can't believe this, order not found, Will never recommend or order again. Very poor customer service. Ridiculous

It actually all started right from placing my order. I ordered a pair of shoes with a new customer discount of 10% however within five minutes of placing the order that you get free shipping which was a better discount. I immediately contacted them (So now it’s been seven minutes) and was told that the order was already processed and now in shipping so no changes accepted.

When the shoes did arrive, one was very tight and the other, fell off my foot pretty much with every step.

They are very very poorly made, totally flat sole and no arch support at all.

Lesson learned. They really are a piece of…

Unmittelbar nach der erteilten Bestellung, wurde der Auftrag storniert.
Es kam keine Antwort.
Erst ein paar Tage später teilte man mir mit, dass der Versand erfolgt sei und eine Stornierung nicht mehr möglich war.
Die Annahme des Paketes wurde verweigert.
Warte seit Wochen auf die Rückerstattung.
Werde zukünftig diese Marke nur noch bei Amazon kaufen und nicht mehr bei Hey Dude
Nun steh ich da mit meinem Problem ganz alleine und bekomme keine Hilfe.
Traurig!!!

Very poor customer service. Their website is. It kept up to date with whether item is in stock. Contacted customer service three times for refund and they refused to provide, directing us to refund link. Won’t ever purchase hey dude or crocs in future.

Poor customer service. These people are lazy and all read from the same script. Poor, poor, poor customer service!!! Absolutely no assistance at all!!

So they look cool kind of like Tom slip-ons but they have these laces that you're supposed to be able to tighten so that they don't hurt your feet or fall off as you're walking and they don't work they just come undone over and over again they make my ankles hurt because there's no support

When I exchanged one pair of shoes for another, they failed to let me know that it had run out of stock. I waited several weeks and had to email customer support. I couldn't even make an account to check my order details. Besides that, the user interface is needlessly complicated every time refreshing and reloading pages when filters are selected. Overall disappointing. Take your money to where they care about their customers and actually doing what they say they're going to do.

These shoes are the most uncomfortable shoes I have EVER worn. That have absolutely zero cushion or support. The insole is just flat. I was very disappointed and wondering why so many buy these. This must be a follow the leader situation “Look at me, I am cool now thing” These shoes are not worth the money they charge.

Gestione resi non all'altezza di un ecommerce, servizio clienti incapace di fornire spiegazioni.

Horrible customer service. No help at all. I placed an order and fat fingered my address by one number and 5 seconds later they couldn’t fix it because it was “already on the system!?” Well yea it’s in the system, I ordered it but I know it can be changed but no one wanted to help. Super frustrating and lazy people.

My issue with this company is that the quality of their shoes has tanked, bad. They are uncomfortable and wear out super fast. Years ago when I got my first pair they held up, my feet felt cushioned.. not anymore. I’m no longer buying hey dudes

Terrible Customer Service
Shoes don't fit, yet they refuse to do an exchange. They were bought as a gift, so now my wife has a pair of shoes that she can't wear. Great gift.....