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Joshua Johnstone has advised me over the past year as I negotiated a slow sale and waited to find the right property. He is super efficient, knowledgeable, patient and when I was ready to go had my mortgage offer through super fast. This is my second time using Heron for a mortgage and would highly recommend.

I have been extremely pleased with the service provided throughout my mortgage application process. From the outset, the advice has been professional, clear, and tailored to my circumstances. Communication has been excellent, with prompt responses to queries and regular updates at every stage, which has made what can often be a stressful process much more straightforward. Both Don and Leona have been brilliant with their support.

I particularly appreciate the dedication and persistence shown in securing the most suitable mortgage option for me, as well as the willingness to explain the various products and implications in a clear and understandable manner. The level of customer service has been outstanding, and I have felt fully supported throughout the process.

I would have no hesitation in recommending their services to anyone looking for expert mortgage advice and a smooth, efficient experience.

"I’d completely lost hope — they made the impossible happen"

From the very start, my mortgage advisor took the time to truly listen and understand my individual situation explained everything clearly, and never made me feel rushed or overwhelmed — even when things felt complicated and discouraging.

At times I honestly thought getting a mortgage was out of reach, and I’d all but given up. But they didn’t give up on me. They worked tirelessly, explored every option, and guided me through every step with patience, care, and total transparency.

Thanks to their expertise and belief in my case, I now have my mortgage approved — something I truly thought wouldn’t happen. They turned a stressful, worrying process into something I could navigate, and treated me with such kindness and respect throughout.

I cannot recommend them enough. If you need someone who understands Forever grateful. 🙏❤️Heron Financial Kane and Zara much appreciated.

i have used Heron twice now, once for my mortgage and now for my renewal, i have found my Senior mortgage advisor Aidan communicating clear information, helpful and easy to understand without making things complicated.

We had a really positive experience with Aidan and Lillie during our remortgage. From the beginning, they were both extremely helpful, professional and easy to deal with.

Lillie was also fantastic throughout the progression of our remortgage. She kept us updated, was always happy to answer our questions and made sure we knew what was happening at each stage.

Good communication kept well informed of progress very helpful easy to contact no long waiting times on the phone.

I had a fantastic experience using Heron Financial for my recent property purchase, which went from start to finish in just under 1.5 months.

Rachel Lewis handled my mortgage, and Ailsa Holmes looked after my insurance and protection cover. Both were absolute professionals, incredibly efficient, proactive, and friendly. The level of communication was exceptional throughout and I was kept updated every single step of the way, so I never had to chase for answers.

The entire process was smooth, quick, and completely stress free. I couldn't have asked for a better team to guide me through it all.

Highly recommended! 😊

They have a clear process and knowlegeable staff that meant the application and everything around it went very smoothly. It turned a daunting task into one that was actually almost a pleasure. They answered all my questions along the way - even the difficult ones!

A special thank you to Joshua Johnstone, Chloe Yeats, and Vinal Kerai from Heron Financial, who have worked tirelessly to help secure our first mortgage and Protection Policy. Your professionalism, dedication, and willingness to go far beyond the call of duty have been truly exceptional. We are completely grateful for the countless hours, careful guidance and unwavering support you have provided throughout this process.

Thank you for your patience, your expertise and the way each of you consistently stepped in to ensure everything moved forward smoothly. Your commitment has made a significant difference, and we deeply appreciate every effort you’ve put in on our behalf.

We used Heron Financial to help us through the mortgage process. The team is highly professional and is available at all times. We would highly recommend everyone to use Heron Financial as your mortgage broker as it will be a hassle free experience!

My experience with Heron was brilliant, Aidan and Rebecca are very knowledgeable and explained everything very well. They kept me informed at each step, I'd reccomend them to anyone.

Rebecca and Dalia have been great! They were both very attentive and answered any questions very quickly. They both kept in constant contact us to ensure we know what was happening every step of the way.

I couldn’t recommend heron financial more. My experience from the very start has been amazing. Rachel and Lillie have been so supportive and have helped every step of the way. When we’ve had questions, everyone has been so responsive and helpful. Thank you for all your help

Great service from Joshua Johnstone as ever. Kept us updated, he is well informed, and took away lots of concerns for us. Would highly recommend!

Excellent communication and advice through a fairly difficult process

Thank you Gisel, Zara and Ailsa from the Heron Financial team for the great support throughout the remortgage process! Highly recommend their professional and helpful service.

I have been using Heron Financial for some years. Kane has made the process of remortgage efficient and relatively easy to do. Zara has been great at keeping me up to date with the application progress. There is an easy to use online platform. All Great and I recommend their services!

Josh was excellent throughout the whole process, he talked us through everything in detail and managed to secure the best deal for us quickly and efficiently. He was always on hand and very responsive to any questions we had. It made the process of getting our mortgage secured easy and we did so knowing we got the best product for us.

Excellent services

Heron Financial team offer professional and customer-focused approach, I would sincerely recommend their service.