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Heron Financial Omdömen 

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TrustScore 5 av 5

5,0

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I've been working with Aidan recently on my remortgage, as he also helped me through the process of buying my home five years ago. I've had a great experience both then and now. I was told mortgage ra... Se mer

Betygsatt 5 av 5 stjärnor

Aiden (Broom) has been my broker several times now and he always works hard to ensure I get the best offer possible. He knows how to help out when there are challenges and works in a calm and careful... Se mer

Betygsatt 5 av 5 stjärnor

We've recently gone through our first remortgage through Heron & they have been very helpful throughout. Gary helped us explore the different options, and find the best broker for our situation.... Se mer

Betygsatt 5 av 5 stjärnor

Great experience with Joshua, helping us to navigate a tricky re-mortgage situation. He worked with us to explore all options until we found something that worked for us. Lillie kept us up-to-date e... Se mer

Företagsinformation

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Om Heron Financial

Skrivet av företaget

Fee-free mortgage brokers for the whole of the UK

Heron Financial is a fee-free, whole-of-market mortgage and protection broker based in the UK and certified B Corporation. Heron Financial specialises in mortgages for first-time buyers, self-employed clients, company directors, contractors, and borrowers with complex income such as commission, dividends, or variable earnings.

Our advice is fully fee-free. We manage the entire mortgage process from initial application through to completion, and continue to look after our clients beyond move-in, including future remortgages and protection reviews.

Heron Financial was founded in September 2011 by Matt Coulson. The aim was to build a digital-first mortgage broker that puts education at the heart of every client conversation. We help individuals and families make confident, well-informed decisions about their borrowing, their long-term financial wellbeing, and their environmental impact as a B Corp-certified business.

We specialise in complex cases. Our advisers regularly place mortgages for clients who have been declined by their bank or by other brokers, including self-employed applicants with one year of accounts, contractors paid on a day rate, company directors taking minimal salary plus dividends, and borrowers with variable or commission-based income. We have access to lenders across the high street, specialist, and private bank markets.

In 2026, Heron Financial was named a finalist in two categories at the British Bank Awards: Best Mortgage Broker and Best Ethical Financial Provider. Internally, we built Everglades, our own award-winning digital application system, to make the mortgage process faster and more transparent for clients. It is one of the reasons our clients tell us the process feels noticeably less stressful than going direct to a bank.

Our mission is simple: the right mortgage, without the stress.

If you'd like to find out what you could borrow based on your specific circumstances, use our mortgage calculator or get in touch for a free 15-minute consultation with an adviser.


Kontaktuppgifter

5,0

Utmärkt

TrustScore 5 av 5

2 tn omdömen

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5,0

Alla omdömen

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259 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Aidan has been nothing short of…

Aidan has been nothing short of phenomenal for us on two house moves now! Always quick to reply, with an abundance of clear information - clarifying any jargon - making us feel fully informed on our new mortgages. We can’t thank you enough 😊

30 juli 2026
Omdöme utan inbjudan
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Thank you so much for your lovely feedback. We're so pleased that Aidan has been able to support you through two house moves and provide the guidance and reassurance you needed each time!

Betygsatt 5 av 5 stjärnor

Mortgage broker recommendation

I was recommended to Aidan at Heron Financial by a friend. My wife and I wanted a mortgage but we're in our 50s and towards the back end of our working life.

Aidan listened to our situation and used his vast market knowledge to match us to a product that, frankly, we didn't know existed. It's made a real difference to our ability to buy a new family home.

Chloe and Aidan have walked us through the application process, the risks etc and have been very responsive and professional from day one.

30 juli 2026
Omdöme utan inbjudan
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Thank you so much for your lovely review. We’re so pleased that Aidan and Chloe were able to help you and your wife find the right mortgage for your circumstances!

Betygsatt 5 av 5 stjärnor

Aidan was efficient

Aidan was efficient, attentive and communicated and responded quickly which made the process much less stressful. I would highly recommend this service.

30 juli 2026
Omdöme utan inbjudan
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Thank you so much for your kind review and recommendation. We’re delighted to hear that Aidan’s efficient approach and prompt communication helped make your mortgage journey much less stressful!

Betygsatt 5 av 5 stjärnor

Thank you, Aidan, Zara and Heron, for all the help

We previously used Heron for our flat purchase so we were keen to use Heron again when moving to a new property.

We have had a tricky buying and selling process which took just over a year, we have had multiple conversations back and forward with Aidan during this time and he has been nothing short of fantastic!

Aidan was always super helpful, knowledgeable and very fast to communicate back to me every time I had an query or update request. He was excellent during the whole process and made the mortgage side of things a breeze knowing it was all in hand.

Zara was also very helpful and communitive whenever I had a query post application and was a please to deal with.

Thank you, Aidan, Zara and Heron, for all the help the last year and we are very much looking forward to moving into our new home tomorrow!

30 juli 2026
Omdöme utan inbjudan
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Thank you so much for your lovely review. We're so pleased you chose Heron Financial again, and we're delighted that Aidan and Zara were able to support you throughout such a long and demanding journey!

Betygsatt 5 av 5 stjärnor

Aiden has been absolutely wonderful and…

Aiden has been absolutely wonderful and attentive from the first time we met with him. It can be really overwhelming buying a house and understanding how it all works, and as first-time buyers Aiden has been incredibly warm, helpful and patient with my partner and I. I highly recommend him to anyone looking for a mortgage broker, especially someone who is new to this process! The service has been exceptional and we are so grateful.

1 juni 2026
Omdöme utan inbjudan
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Svar från Heron Financial

Thank you so much for your wonderful review and recommendation. We’re delighted to hear that Aidan provided such warm, attentive, and patient support throughout your first home-buying journey!

Betygsatt 5 av 5 stjärnor

Rachel Lewis and her colleagues at…

Rachel Lewis and her colleagues at Heron Financial were exceptionally helpful throughout our first-time home purchase. Their deep industry knowledge and strong, consistent support made the entire process smooth and stress-free. We couldn't recommend them more highly to anyone looking for a mortgage broker. Thank you all so much again!Sejun

28 juli 2026
Omdöme utan inbjudan
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Svar från Heron Financial

Thank you so much for your wonderful review, Sejun, and congratulations on your first home! We're delighted to hear that Rachel and the team were able to support you throughout your home-buying journey!

Betygsatt 5 av 5 stjärnor

Heron Financial are great!

I had a great experience working with Rachel and Rebecca for my Mortgage application. Both had excellent communication, never over promised and kept me up to date at every stage whilst being extremely friendly yet professional. Couldn’t recommend them enough!

28 juli 2026
Omdöme utan inbjudan
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Thank you so much for your wonderful review and recommendation. We’re delighted to hear that Rachel and Rebecca provided such a positive experience throughout your mortgage application!

Betygsatt 5 av 5 stjärnor

Outstanding Service – The Best Mortgage Broker I Could Have Asked For

I cannot recommend Heron Financial highly enough. From the very beginning, the entire process was handled with professionalism, efficiency, and genuine care.

A massive thank you to Kane, who led my case from start to finish. He was absolutely exceptional throughout the whole mortgage process. His knowledge, communication, and dedication gave me complete confidence every step of the way. No question was ever too much trouble, and he always kept me updated, making what could have been a stressful experience feel straightforward and manageable.

I’d also like to give a huge thank you to Leona, who was incredibly helpful and supportive throughout the process. She was always friendly, responsive, and worked seamlessly alongside Kane to ensure everything progressed as smoothly as possible.

The whole team went above and beyond to secure my mortgage, and I genuinely felt they cared about getting the best outcome for me rather than treating me like just another client. Their professionalism, attention to detail, and outstanding customer service were second to none.

If you’re looking for a mortgage broker, I honestly wouldn’t go anywhere else. Kane, Leona, and the entire Heron Financial team have been absolutely fantastic, and I will happily recommend them to anyone looking for first-class service.

Thank you all so much—you’ve made buying my first home a brilliant experience. Five stars are truly well deserved!

17 juli 2026
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Thank you so much for your incredible review and for your recommendation. We're truly honoured that you chose Heron Financial to support you with such an important milestone!

Betygsatt 5 av 5 stjärnor

Heron

Dalia was very prompt in her responses and was patienr with all our questions

9 juli 2026
Omdöme utan inbjudan
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Thank you so much for your kind review!

Betygsatt 5 av 5 stjärnor

Kane & Zara

Kane, Zara & Travis have all been wonderful! Zara is always on it and very fast at replying, which is amazing! They truly have been fantastic and they managed to get us a much lower mortgage rate than we were previously told!

7 juli 2026
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Svar från Heron Financial

Thank you so much for your lovely feedback. We’re so pleased to hear that Kane, Zara, and Travis made such a positive impact on your experience!

Betygsatt 5 av 5 stjärnor

A very slick procedure from start to…

A very slick procedure from start to finish. Pointed in the right direction by George then advised by Gary finished off by Zara and new mortgage confirmed by Nationwide before the call was even over. Very impressed and would highly recommend.

3 juli 2026
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Svar från Heron Financial

Thank you so much for your lovely feedback. We’re so pleased to hear that everything went so smoothly and that George, Gary, and Zara made the whole process feel quick and straightforward!

Betygsatt 5 av 5 stjärnor

Cannot recommend Heron highly enough ⭐️⭐️⭐️⭐️⭐️

We’ve trusted Heron financial for years with our mortgage and financial advice. I can’t recommend them enough. Fantastic team who work thoroughly to fulfil your requirements.

1 juli 2026
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Svar från Heron Financial

Thank you so much for your wonderful review and for placing your trust in Heron Financial over the years!

Betygsatt 5 av 5 stjärnor

Chloe was incredible

Chloe was incredible. Following an issue that was nothing to do with Heron Chloe dedicated her time to help me and ensure that everything was sorted. She had great contact and couldn’t have been more helpful!

1 juli 2026
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Svar från Heron Financial

Thank you so much for your wonderful review. We’re delighted to hear that Chloe was able to support you so well!

Betygsatt 5 av 5 stjärnor

4th time using Heron

Kane and Zara have been great throughout our house purchase process. They have been responsive and have gone above an beyond to adapt their communication to fit in with our busy lives. They have also listened to our concerns and preferences and readily changed mortgage products for us along the way. Finally they have provided additional guidance on the moving process that has helped us understand timings and what is mandatory for exchange.
This is the 4th time we are using Heron through 3 moves and 1 remortgage, they continue to take the stress out of everything and make everything simple and understandable. We will always recommend Heron highly. Thank you to the team!

30 juni 2026
Omdöme utan inbjudan
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Svar från Heron Financial

Thank you so much for your wonderful review and for choosing Heron Financial for the fourth time. It means a great deal to us that you've continued to place your trust in our team through three house moves and a remortgage!

Betygsatt 5 av 5 stjärnor

Joshua and Chloe have been absolutely…

Joshua and Chloe have been absolutely amazing. So helpful and knowledgable and not at all pushy. Remortgaging came at a really stressful time for us so it’s been great to have them guiding us through

29 juni 2026
Omdöme utan inbjudan
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Svar från Heron Financial

Thank you so much for your kind review. We're so pleased to hear that Joshua and Chloe were able to support you through your remortgage, especially during what was clearly a stressful time!

Betygsatt 5 av 5 stjärnor

Great service once again...

From initial contact all the way through to completing. Heron did a great job at communicating requirements, progress and managed my expectations on time frames very well. Great service is often overlooked and I can wholeheartedly recommend Aidan and Leona. My application process was very swift and pain free. Very happy. Would recommend

24 juni 2026
Omdöme utan inbjudan
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Svar från Heron Financial

Thank you so much for your wonderful review and for choosing Heron Financial again. It means a great deal to us that you've returned to us and had another positive experience!

Betygsatt 5 av 5 stjärnor

Highly recommend Heron

I have used Heron a few times now based on the recommendation of my brother. The team are brilliant especially Aidan who arranged the mortgage on my new house purchase. The calls on MS teams really helped me to understand the rates offered on the market via the sharing of the screen. Aidan illustrated various scenarios e.g. if the mortgage term was 30yrs or 35yrs and how that impacts the amount payable per month. I also found it easy to ask any questions, Aidan takes the time to follow up in another call once the mortgage offer have been received. Thanks to Zara aswell for checking on the progress of the mortgage and completion dates for the house purchase. Always have a positive experience with Heron and would recommend their services!

29 juni 2026
Omdöme utan inbjudan
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Svar från Heron Financial

Thank you so much for your wonderful review and for choosing Heron Financial again. It means a great deal to us that you've continued to place your trust in our team!

Betygsatt 5 av 5 stjärnor

Heron are a great team of people from…

Heron are a great team of people from the beginning of the mortgage process right til the end! We have used on multiple occasions now and would highly recommend!
Special shoutout to Aidan and Zara, they have helped us along the way. Always available to answer any questions with their fast responses and knowledge. They always help to get you the best rate and get the application over the line.

1 maj 2026
Omdöme utan inbjudan
Logotyp för Heron Financial

Svar från Heron Financial

Thank you so much for your wonderful review and for choosing Heron Financial on multiple occasions. It means a great deal to us that you've continued to place your trust in our team!

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