HeptaPay Omdömen 231

Transaction time takes too long.Is there any difference of transaction to be completed during daytime or night time?

Conversion of currency and it's convenience

Hey,since day one you've never disappointed me all things are smooth ❣️ in the blink like of the eyes all things are done

Quick transaction and pretty easy to use!

At first I there was a deduction from the card that I can't tell if it was refunded, but from there on,I did a few transactions with hepta and the service was superb, very quick dispersement of cash through the mpesa accounts I sent money to. I will give the a five star rating just because of the excellent support team service and quick money payment system they have. Improvement can still be made on the payment gateway to avoid unnecessary errors

very fast and easy to use. also the transaction pricing is affordable

5-Star Review for HeptaPay

I want to take a moment to sincerely appreciate the outstanding service I’ve experienced with HeptaPay. Your platform has always stood out for its reliability, efficiency, and simplicity. It has made financial transactions easier and more secure, and I’ve always felt confident using it. You’ve built something truly valuable, and it hasn’t gone unnoticed.

At the moment, I see that your services are temporarily unavailable. I understand that technical challenges can arise in any great system, and I trust that you’re working hard behind the scenes to bring everything back even stronger.

Please know that many of us are standing with you during this time. We believe in your vision and in the quality of what you’ve built. Your work matters, and you’ve already proven your excellence through consistent service.

Take your time to fix what needs fixing—because we’re not going anywhere. We’re here, waiting patiently, and cheering you on. We trust you, we believe in you, and we can’t wait to use HeptaPay again soon.

Keep pushing forward, keep innovating, and never forget the impact you’re making.

With trust and appreciation,
A loyal and hopeful customer

Of course, yes I was greatly disappointed with my first service with you but now I'm happy to tell you that you served me perfectly and more interestingly

Well a first transaction woeled well . Two other heptapay didn't collect the money and was returned to my account . It sad as the people needed uegen some money for Easter but it never came into the account

I had a deeply frustrating experience with HeptaPay. I made a transaction (Transaction Reference #: HP-041425681D) that was cancelled and refunded without any prior notice or proper explanation. I was later told it was due to "fraud concerns"—a vague and alarming reason to give without any clear evidence or elaboration.

Despite being informed of a refund, it has been days and the money has not reflected in my account. I have sent multiple emails requesting proof of refund and further clarification, but there has been no response. This lack of communication and accountability is completely unacceptable for a financial service provider.

If HeptaPay values its users, then transparency, timely communication, and respectful customer service should be non-negotiable. Until I receive proper documentation and my money is returned, I cannot recommend this platform to anyone.

Sincerely,
Esnart Chiwanda

I did not get my credit in my Momo

Everything is good except the service is down sometimes.

Best service. 10/10

I have had a good experience with this merchant. But please ensure that you at least respond to emails sent when inquiring for something because it keeps us updated on things we would like to be addressed to.

Transaction was very fast and fees were low.

Shocking service, no email response, and no ohine number, have kept our money needed for medication. A second transaction was then done, using my wifes details and the money also didnt show in the airtel account. This time the excuse was we dont know the email address, however this is not true, we have even provided the transaction report from our bank.. They are doing their best to keep peoples money. Tip : use Resolut

I sent the money but it was not received 6 days have passed and I have not received a response from the support service. transaction number HP-020925EFBA

Delayed a bit but done well. Thank you.

Have not received my money