helloworld.com.au Omdömen 

203
•
TrustScore 2.5 av 5

2,4

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I have been dealing with mark from hello world munno para . If I could give ten stars I would, nothing has been too much trouble for him , he has gone out of his way to accommodate my many questions... Se mer

Betygsatt 1 av 5 stjärnor

Don't book with Emily from Helloworld Travel Sandgate. Pressures you to pay. Didn't mention anything about paying extra for our seat location so after we booked we had to pay just under $2000 e... Se mer

Betygsatt 1 av 5 stjärnor

Booked a scandanavian tour with hello world Melton who they used Ben tours. Paid cash. Ben tours went under and I had to repay all accommodation and transfers. They will not refund me any extra cost t... Se mer

Betygsatt 1 av 5 stjärnor

Do not do business with this group. They don't only rip off travellers but businesses also. How they got a contract with the Australian Government is beyond me. Federal Public Service staff booked out... Se mer

Företagsinformation

  1. Resebyrå

Om helloworld.com.au

Informationen kommer från olika externa källor

To all our customers, we make five key promises that ensure we deliver great value and service, every time.

No Online Booking Fees – So you can go further with every booking

Book Together & Save – Combine your flight and hotel in the same booking and save

Hotel Price Promise – Sleep easy knowing that you are getting the best hotel rates

24/7 Customer Support – We’re here for you all day, every day

Trustworthy, Safe and Secure – Your details are always safe in our hands

Kontaktuppgifter

2,4

Dålig

TrustScore 2.5 av 5

203 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har inte besvarat negativa omdömen

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2,4

Alla omdömen

(203)

3 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 4 av 5 stjärnor

Easy peasy

Very simple, clearly designed booking page and quick processing made my experience pretty much hassle free which is usually not my normal online scenario

10 november 2015
Omdöme utan inbjudan
Logotyp för helloworld.com.au

Svar från helloworld.com.au

Hello robin, we apprecaite your review.

Betygsatt 5 av 5 stjärnor

A pleasant helpful experience

I found the staff at Hello World to be extremely helpful, & they were able to get me the best possible price for the flight & car hire I required. Nothing was too much trouble & I would certainly do business with them again for any travel or holiday that I need to do.

10 november 2015
Omdöme utan inbjudan
Logotyp för helloworld.com.au

Svar från helloworld.com.au

Hello patricia, thanks for your support and sharing your experience.

Betygsatt 4 av 5 stjärnor

Worth a look for good prices

I found the best price here for accommodation in singapore. The booking process and follow up confirmation was all fine. However I always go to booking.com for full information about accommodation as their website is excellent in this regard.

10 november 2015
Omdöme utan inbjudan
Logotyp för helloworld.com.au

Svar från helloworld.com.au

Hi YT, thanks for your review and your comments; which we have taken on board.

Betygsatt 5 av 5 stjärnor

My "go to" for travel

I discovered Helloworld by a google search and its now become my go to for checking prices, availability and excellent options. Not only are they cheaper, but they're easy to use with all the options laid out easy to see. Very happy with my experience booking accommodation internationally!

29 oktober 2015
Omdöme utan inbjudan
Logotyp för helloworld.com.au

Svar från helloworld.com.au

Hi Damien and Brooke,

Thanks so much for the positive feeback.

Betygsatt 1 av 5 stjärnor

2 wasted hours trying to pay for flights and a hotel....do not use them!

I wasted 2 and a half hours this morning trying to book flights and a hotel with Helloworld.
I initially tried to pay with 4 different credit cards online, all of which were free of debt. I then tried by calling them....yes, it was clearly a call centre I got who did not speak clearly so spent 1 hr getting all of the flights etc details correct. Finally contacted 1) American express...both my and my husbands card said error and 2) our different banks visa and mastercards. All up we must have tried about 20 times and each time even on the phone it would not process.
I called 1) AMEX and 2) the bank attached to the other 2 cards and both organizations said that it was not their end that was the problem but the merchant terminal.
I called Helloworld back with explicit instructions for them to call AMEX and resolve the issue.....NOT LUCK THERE I AM AFRAID.
Why a company like this does not have their terminal working correctly I do not know. Annoying as I will have to again spend time finding these flights as cannot go directly to the airline. But the most annoying part is that I have wasted so much time on it.
The purpose of buying travel online is supposed to be the ease of which it is achieved....NOT WITH HELLO WORLD!

29 oktober 2015
Omdöme utan inbjudan
Logotyp för helloworld.com.au

Svar från helloworld.com.au

H Pippa,
We appreciate all feedback and apologise for the helloworld.com.au experience today. Can we ask for your email address to contact you directly so as to investigate what happened ?

Kind Regards
Customer Support

Hi Pippa,

As we have not heard from you we are closing this incident.

Betygsatt 5 av 5 stjärnor

Really good company

I asked for a refund from Helloworld for my flight from Cape Town to Melbourne. I was told it would take 7-10 business days but it only took two business days (not including the weekend it stretched over). I am so happy with this because I was relying on that money to book another flight home. So happy with Helloworld and would definitely book with them in the future!

28 oktober 2015
Omdöme utan inbjudan
Logotyp för helloworld.com.au

Svar från helloworld.com.au

Hi Julia,

We appreciate the feedback. Thank you

Betygsatt 5 av 5 stjärnor

Too easy with hello world

Good price more to spend on holiday

28 oktober 2015
Omdöme utan inbjudan
Logotyp för helloworld.com.au

Svar från helloworld.com.au

Hi Georgina,

Thanks for the feeback !

Kind Regards
Customer Support

Betygsatt 4 av 5 stjärnor

Cheap airfares with flexibilities that cater to your needs

I booked my flight ticket using Helloworld (for the first time) because it came up at the top of the list of my search results for cheap airfares to get to the destination. It enables you to customize your search to your preferred time(s) of travel on the day specified. In addition, you can narrow down your search according to the preferred airlines and the airport which you may want to depart from or arrive at. You will be pleased to see that one or more cheap airfares that appeal to you apply across multiple times of travel within the same day.

27 oktober 2015
Omdöme utan inbjudan
Logotyp för helloworld.com.au

Svar från helloworld.com.au

Hi Vivian,

Thanks so much for the feedback

Kind Regards
Customer Service

Betygsatt 5 av 5 stjärnor

Very quick and easy!!

Booking was straight forward and easy to understand form and editing is very convenient if you make a mistake.

27 oktober 2015
Omdöme utan inbjudan
Logotyp för helloworld.com.au

Svar från helloworld.com.au

Hi Mika,
Thanks so much for the feedback.

kind regards
Customer Service

Betygsatt 5 av 5 stjärnor

very happy customer

Would be great if the website was linked to Helloworld outlets.

27 oktober 2015
Omdöme utan inbjudan
Logotyp för helloworld.com.au

Svar från helloworld.com.au

Hi Trevor,
Thanks for the feedback.

kind regards
Customer Support

Betygsatt 5 av 5 stjärnor

Easy online process

Was really easy to complete the bookings, and I've had great email confirmations sent to me to follow up on our booking. Great price, easy process, excellent follow up - what else do we need?

27 oktober 2015
Omdöme utan inbjudan
Logotyp för helloworld.com.au

Svar från helloworld.com.au

Hi Julie, Thank you for the feedback, much appreciated.

Customer Support

Betygsatt 5 av 5 stjärnor

Competitive Quotes Upfront Comparisons

One the most annoying aspects of booking online are websites that are coy about prices. They will only reveal price of a single itinerary after a lengthy process, which must be repeated to access any other available options.
Hello world only requires dates and destinations. It is then much easier to select the most appropriate flight from the list of all the available options, neatly tabulated by airline.
Searches do not fall over or end with cryptic messages, which makes booking a breeze.
It is much easier to then compare flight times, stopovers and routes.

27 oktober 2015
Omdöme utan inbjudan
Logotyp för helloworld.com.au

Svar från helloworld.com.au

Hi Dolon,
Thank you for your feedback.

Regards
Customer Support

Betygsatt 5 av 5 stjärnor

Great Service...

Consistently offers one of the cheapest prices... easy booking (with no hidden fees locked up in payment through credit/ debit cards)...

Even if it doesn't come up as the cheapest company, a quick comparison of actual price (including credit card fees) might prove otherwise...

27 oktober 2015
Omdöme utan inbjudan
Logotyp för helloworld.com.au

Svar från helloworld.com.au

Thank you for your feedback, we appreciate your opinion.

Kind Regards
Customer Service

Betygsatt 5 av 5 stjärnor

Best Price - No Problems

Hello World had the best price for the flight I was after, so booked with them for the first time. Communications were good and I was kept informed and reminded of my trip. No problems at all and, based only on my experience, would have no hesitation in booking with them again.

27 oktober 2015
Omdöme utan inbjudan
Logotyp för helloworld.com.au

Svar från helloworld.com.au

Hi Jon, Thanks for your review

Betygsatt 5 av 5 stjärnor

Flight booking experience

Using the Hello World website (October 2015) was really easy & generated exactly the flight itinerary that I wanted for a competitive price. I'm always a bit nervous when making a substantial Au$ payment to an unknown agency/firm over the internet, but I needn't have worried as the transaction to Hello World went through with no problems and at the price initially quoted. I have no hesitation in recommending Hello World to other potential on-line customers.

27 oktober 2015
Omdöme utan inbjudan
Logotyp för helloworld.com.au

Svar från helloworld.com.au

Hi Stephen, Thanks for your reply - we appreciate the feedback.

Betygsatt 5 av 5 stjärnor

Winner

The booking process was very straightforward and efficient. I have no hesitation in recommending this company for your travel needs.

11 oktober 2015
Omdöme utan inbjudan
Logotyp för helloworld.com.au

Svar från helloworld.com.au

Hi Anne, thanks for your review.

Betygsatt 4 av 5 stjärnor

Airline Booking

Quite straightforward, no problems...

4 oktober 2015
Omdöme utan inbjudan
Logotyp för helloworld.com.au

Svar från helloworld.com.au

Hi Paul - thanks for the review.

Betygsatt 5 av 5 stjärnor

PNG hotel booking

Easy and hassle free

29 september 2015
Omdöme utan inbjudan
Logotyp för helloworld.com.au

Svar från helloworld.com.au

Hi Tony thanks for the review!

Betygsatt 5 av 5 stjärnor

Efficient and good value

Update emails on flight status are very helpful.

29 september 2015
Omdöme utan inbjudan
Logotyp för helloworld.com.au

Svar från helloworld.com.au

Thanks Stephen for your review.

Betygsatt 5 av 5 stjärnor

Simple process with the lowest fare.

Easy to navigate through the booking process. No credit card fees. Much easier than talking to the two travel agents who kept losing my booking.

29 september 2015
Omdöme utan inbjudan
Logotyp för helloworld.com.au

Svar från helloworld.com.au

Hi Lisa thank-you for your review. We always notify our customer's prior to purchase of any applicable payment card fees, in this instance there were none. Please let us know if we can do anything with regard to the lost bookings; assuming they were helloworld in-store agents.

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