helloworld.com.au Omdömen 

203
•
TrustScore 2.5 av 5

2,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I have been dealing with mark from hello world munno para . If I could give ten stars I would, nothing has been too much trouble for him , he has gone out of his way to accommodate my many questions... Se mer

Betygsatt 1 av 5 stjärnor

Don't book with Emily from Helloworld Travel Sandgate. Pressures you to pay. Didn't mention anything about paying extra for our seat location so after we booked we had to pay just under $2000 e... Se mer

Betygsatt 1 av 5 stjärnor

Booked a scandanavian tour with hello world Melton who they used Ben tours. Paid cash. Ben tours went under and I had to repay all accommodation and transfers. They will not refund me any extra cost t... Se mer

Betygsatt 1 av 5 stjärnor

Do not do business with this group. They don't only rip off travellers but businesses also. How they got a contract with the Australian Government is beyond me. Federal Public Service staff booked out... Se mer

Företagsinformation

  1. Resebyrå

Om helloworld.com.au

Informationen kommer från olika externa källor

To all our customers, we make five key promises that ensure we deliver great value and service, every time.

No Online Booking Fees – So you can go further with every booking

Book Together & Save – Combine your flight and hotel in the same booking and save

Hotel Price Promise – Sleep easy knowing that you are getting the best hotel rates

24/7 Customer Support – We’re here for you all day, every day

Trustworthy, Safe and Secure – Your details are always safe in our hands

Kontaktuppgifter

2,4

Dålig

TrustScore 2.5 av 5

203 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har inte besvarat negativa omdömen

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2,4

Alla omdömen

(203)

3 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Flight to UK

Quick flight required, all went to plan. Not used the company before. But more than happy with the service I got.

20 november 2015
Omdöme utan inbjudan
Logotyp för helloworld.com.au

Svar från helloworld.com.au

Hello Wendy, thank-you for your review.

Betygsatt 5 av 5 stjärnor

Quick and easy

We were able to make our booking quick and easy.

19 november 2015
Omdöme utan inbjudan
Logotyp för helloworld.com.au

Svar från helloworld.com.au

Hello Elaine thanks for your review.

Betygsatt 1 av 5 stjärnor

Terrible experience, ticket was not issued in time and airline had to re-issue a new ticket to check in.

Helloworld have the worst customer experience. I booked a ticket and they didn't issue it in time for the flight, British Airways were as frustrated as me and I was on the phone for over 45 minutes on hold with Helloworld to try and get the ticket re-issued.

It takes a matter of seconds to issue a ticket in the GDS. If they say otherwise, it's total rubbish. Helloworld took my payment and then didn't issue the ticket in time, so I had to buy a new ticket from british airways so that I could check in and board the flight.

I will NEVER book with helloworld again.

19 november 2015
Omdöme utan inbjudan
Logotyp för helloworld.com.au

Svar från helloworld.com.au

Dear Iain. We apologise for your experience and have passed the information onto the relevant department to investigate further. Please let us know if any matter remains outstanding?

Betygsatt 5 av 5 stjärnor

Best Travel Agency

Helloworld is far the best agency in Australia, I am a customer since they had a former name Best Flights, and they continue servicing at top levels.

19 november 2015
Omdöme utan inbjudan
Logotyp för helloworld.com.au

Svar från helloworld.com.au

Hi Antonio. Thanks for the positive feedback!

Betygsatt 5 av 5 stjärnor

Happy girl :)

Hello world was very easy to use! Great prices and when I called to ask a "silly" question the girl I spoke to was nothing but helpful and didn't make me feel like an idiot

19 november 2015
Omdöme utan inbjudan
Logotyp för helloworld.com.au

Svar från helloworld.com.au

Hi Tamara, We appreciate your feedback, thanks.

Betygsatt 5 av 5 stjärnor

Excellent!!!

Easy to navigate site,,clear flight info, sufficient time for booking no expire page issues, no extra cost. Best price! Very happy.

19 november 2015
Omdöme utan inbjudan
Logotyp för helloworld.com.au

Svar från helloworld.com.au

Hi Natalia. Happy to hear you found the site easy to navigate, thanks for the feedback.

Betygsatt 1 av 5 stjärnor

worst booking website

Wrong name on the ticket!! What are you doing? When I check my name, I found it was wrong, I changed it. But still wrong! Service number always busy!!!! Never book from you again

19 november 2015
Omdöme utan inbjudan
Logotyp för helloworld.com.au

Svar från helloworld.com.au

Hi Meng. We are sorry to hear your booking experience was not as you expected. Please let us know if any matter remains outstanding?

Betygsatt 5 av 5 stjärnor

Flight

Awesome experience thank you for your excellence service

19 november 2015
Omdöme utan inbjudan
Logotyp för helloworld.com.au

Svar från helloworld.com.au

Hi Matauaina. Thanks for the great review!

Betygsatt 5 av 5 stjärnor

Excellent

I was hesitant booking online with a Company I didn't know but this was a great experience- the staff are helpful & it was an easy smooth transaction, prices were substantially cheaper, I would absolutely book through hellowword again 😊

19 november 2015
Omdöme utan inbjudan
Logotyp för helloworld.com.au

Svar från helloworld.com.au

Hi Shez, Thanks for the feedback!

Betygsatt 4 av 5 stjärnor

Easy booking, but

Easy to book, and quite a few options to choose from, but no nice and concise print version of the e-ticket - expect to use at least a double-sided sheet even just for a simple return flight. Would be good to have visa advice pop-up with the destination.

19 november 2015
Omdöme utan inbjudan
Logotyp för helloworld.com.au

Svar från helloworld.com.au

Hi Suzanne. Thank you for the feedback and review.

Betygsatt 5 av 5 stjärnor

I'm loving you guys 😀

You are easy to deal with,straight forward no hidden costs, I'm so happy with my price including luggage thankyou thankyou!!God bless yous all,will let family an friends know about your site,cheers Merry Christmas 👍😀🎄

19 november 2015
Omdöme utan inbjudan
Logotyp för helloworld.com.au

Svar från helloworld.com.au

Hi Bernice, Thanks so much for the positive feedback.

Betygsatt 5 av 5 stjärnor

excellent service

I found your service to be extra good I would recommend your company to my family and friends. your prices were good as well.

19 november 2015
Omdöme utan inbjudan
Logotyp för helloworld.com.au

Svar från helloworld.com.au

Hi Nelma, Thanks so much for the review!

Betygsatt 5 av 5 stjärnor

Great service and reliable

Really find the brand lives up to its reputation. No web issues when booking, good price and quick response time.

17 november 2015
Omdöme utan inbjudan
Logotyp för helloworld.com.au

Svar från helloworld.com.au

Hi Debra, thanks for you review!

Betygsatt 5 av 5 stjärnor

airline booking

we thank you for your prompt service.
regards sr Elda

17 november 2015
Omdöme utan inbjudan
Logotyp för helloworld.com.au

Svar från helloworld.com.au

Hello Elda, thank-you for your review.

Betygsatt 5 av 5 stjärnor

Booking a Flight.....made easy!

Simple to locate and book a flight, all major costs included! Received an E-ticket very soon after payment. No problems checking-in and boarding the flight! Thank you Hello World!

17 november 2015
Omdöme utan inbjudan
Logotyp för helloworld.com.au

Svar från helloworld.com.au

Hello Phillip, thanks for your detailed review. Enjoy your trip!

Betygsatt 5 av 5 stjärnor

Quick,easy, no hidden cost

Booking went well! And they kept me informed about flight changes and all!
Good service

17 november 2015
Omdöme utan inbjudan
Logotyp för helloworld.com.au

Svar från helloworld.com.au

Hi Jani, thank-you for your review.

Betygsatt 2 av 5 stjärnor

Where's the baggage information?

I couldn't find see any information about whay baggage my ticket allowed, not before or after i bought it.
I got a confirmation call around 7pm from Helloworld which is ok but they also couldn't tell me about baggage with my ticket. He may have been in a different department but just display the information... i had to nearly yell to get his attention to stop him from just hanging up before i could ask him. But i guess i have a ticket for an ok price so that is good

11 november 2015
Omdöme utan inbjudan
Logotyp för helloworld.com.au

Svar från helloworld.com.au

Hi Leighton, we apologise for your experience.

Generally you can book a fare that includes baggage, you can add baggage (if the fare permits) during the booking path or you can contact the airline directly after you have made your booking. To find information on the baggage fees and allowances applicable to any flight, please consult our Baggage Fee and Information Page; available through both our Customer Support Page and Digital Virtual Assistant.

We will review your call with our Customer Service team and provide coaching as required.

Betygsatt 2 av 5 stjärnor

Double Booked!

The booking seemed to go really smoothly, but when I checked in for the first flight I was informed that both flights had been double booked, and unfortunately - on checking my bank statement - I found that I had also been double charged!
Can you please arrange a credit for the second charge? Ticket no. 2979764430207
Thanks

11 november 2015
Omdöme utan inbjudan
Logotyp för helloworld.com.au

Svar från helloworld.com.au

Hello Jacqueline, please accept our apologies for your poor experience. Our Customer Serivce team will be in direct contact with you in relation to your matter.

Betygsatt 5 av 5 stjärnor

Best flight options for the best affordable price

I tried several flight search engines, but most provided with a one fixed fare at a fixed departure time; whereas, Helloworld provided options to filter times of departure and arrivals which gave me more options that suited my personal needs. Other engines do not provide this option and so when I looked at what I wanted, Helloworld had the answers for me. So I went ahead and booked it. I had previously booked with Helloworld. Staff were happy tp assist with enquiries.

10 november 2015
Omdöme utan inbjudan
Logotyp för helloworld.com.au

Svar från helloworld.com.au

Hi A Nelson D'Silva, thanks for your detailed review.

Betygsatt 5 av 5 stjärnor

Ease and great price!

Helloworld was so easy to navigate and search for what you want with great competitive pricing NOT from budget BUT full service airlines! Great stuff! Glad I stumbled upon this service!

10 november 2015
Omdöme utan inbjudan
Logotyp för helloworld.com.au

Svar från helloworld.com.au

Hi Simon, thank-you for your review and for stumbling onto our site!

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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