helloworld.com.au Omdömen 

203
•
TrustScore 2.5 av 5

2,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I have been dealing with mark from hello world munno para . If I could give ten stars I would, nothing has been too much trouble for him , he has gone out of his way to accommodate my many questions... Se mer

Betygsatt 1 av 5 stjärnor

Don't book with Emily from Helloworld Travel Sandgate. Pressures you to pay. Didn't mention anything about paying extra for our seat location so after we booked we had to pay just under $2000 e... Se mer

Betygsatt 1 av 5 stjärnor

Booked a scandanavian tour with hello world Melton who they used Ben tours. Paid cash. Ben tours went under and I had to repay all accommodation and transfers. They will not refund me any extra cost t... Se mer

Betygsatt 1 av 5 stjärnor

Do not do business with this group. They don't only rip off travellers but businesses also. How they got a contract with the Australian Government is beyond me. Federal Public Service staff booked out... Se mer

Företagsinformation

  1. Resebyrå

Om helloworld.com.au

Informationen kommer från olika externa källor

To all our customers, we make five key promises that ensure we deliver great value and service, every time.

No Online Booking Fees – So you can go further with every booking

Book Together & Save – Combine your flight and hotel in the same booking and save

Hotel Price Promise – Sleep easy knowing that you are getting the best hotel rates

24/7 Customer Support – We’re here for you all day, every day

Trustworthy, Safe and Secure – Your details are always safe in our hands

Kontaktuppgifter

2,4

Dålig

TrustScore 2.5 av 5

203 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har inte besvarat negativa omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,4

Alla omdömen

(203)

3 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Great service!

Website is bright, clear and easy to use.
I had to change my flights and the customer service line was amazing! Clearly well-trained! Very polite, precise, clear and friendly.
Very very happy customer!

17 september 2015
Omdöme utan inbjudan
Logotyp för helloworld.com.au

Svar från helloworld.com.au

Hi Mikayla, thanks for your review of the helloworld.com.au booking process as well as our Customer Service team.

Betygsatt 5 av 5 stjärnor

excellent

Good price, very fast and easy. An excellent customer service

16 september 2015
Omdöme utan inbjudan
Logotyp för helloworld.com.au

Svar från helloworld.com.au

Hi Javier, thanks for your support.

Betygsatt 4 av 5 stjärnor

Easy to use for booking flights and best prices!

Had the best prices for internal (Australian) flights. The only thing is you can't select a 'depart' destination' separate to a 'return' leg destination.

16 september 2015
Omdöme utan inbjudan
Logotyp för helloworld.com.au

Svar från helloworld.com.au

Hi Julie thanks for your review and feedback. We have a multi-city option that may address your needs.

Betygsatt 4 av 5 stjärnor

Booking online was easy and reliable

The only problem we had was that we had booked to fly to Bali and our Flight was delayed due to volcanic activity. We had only one email from Helloworld which gave us incorrect information on flight rescheduling and no further notification of delays followed. I thought that maybe if we had booked through an agent we would have been given more information and updates.

18 augusti 2015
Omdöme utan inbjudan
Logotyp för helloworld.com.au

Svar från helloworld.com.au

Thanks for your review Terry. We are sorry to hear of your experience, would you be able to send us a copy of the flight delay email to "customersupport@helloworld.com.au" so that we can review and improve where required? We highly appreciate this feedback as it will assist us in becoming better at what we do.

Betygsatt 5 av 5 stjärnor

Easy to book

Easy to book the flights and they were the cheapest on the day, just make sure to read the fine print, all fees were up and easy to read so no nasty surprises.

12 augusti 2015
Omdöme utan inbjudan
Logotyp för helloworld.com.au

Svar från helloworld.com.au

We have great deals to suit different customer's travel needs. Thanks for your support and for reminding customers of the importance of reading the "fine print"; no nasty surprises here!

Betygsatt 5 av 5 stjärnor

Excellent choice!

Would book through helloworld again. Easy to use. Quick online bookings. I found some great rates and hotels offered by helloworld. I checked helloworld for both hotel and flights prior to another online booking company and successfully booked both with no problems at all. Highly recommended.

6 augusti 2015
Omdöme utan inbjudan
Logotyp för helloworld.com.au

Svar från helloworld.com.au

Tell your family and friends! Thanks for your review.

Betygsatt 5 av 5 stjärnor

Awesome

Fantastic and very patient staff and so helpful. Thank you

6 augusti 2015
Omdöme utan inbjudan
Logotyp för helloworld.com.au

Svar från helloworld.com.au

Our Customer Service team aim for excellence in all undertakings with our customers. Glad we could be of service to you and thanks for the review!

Betygsatt 3 av 5 stjärnor

Fair

I should have read all of the terms and conditions, I have used other agencies like hello world previously and Ithe ones I have used have not charged a booking fee, so to have a fee for using this service has put me off using hello world in the future unless I'm stuck or the offer is worth paying the extra money.

I found the site easy enough to use, I have planned many international holidays for friends, family and ourselves previously, I try to avoid these "extra" costs as they can add up quite quickly.

5 augusti 2015
Omdöme utan inbjudan
Logotyp för helloworld.com.au

Svar från helloworld.com.au

Thank-you for your honest review and yes we do require at time of booking that you acknowledge that you have read all terms and conditions. Could you advise what the booking fee is that you are referring to as we do not charge any booking fees for online tranasctions and would like to investigate further?

Betygsatt 5 av 5 stjärnor

Very easy

Best price. Easy to navigate website.

5 augusti 2015
Omdöme utan inbjudan
Logotyp för helloworld.com.au

Svar från helloworld.com.au

Thank-you for your review - let your friends and family know your thoughts and we look forward to your booking with us again.

Betygsatt 5 av 5 stjärnor

Easy and quick

Easy booking, quick confirmation. All reservation numbers provided for both airline and agents. Easier than booking through the airline and great price.

5 augusti 2015
Omdöme utan inbjudan
Logotyp för helloworld.com.au

Svar från helloworld.com.au

Thank-you for your review - come back and book with us again (& again)!

Betygsatt 4 av 5 stjärnor

Trustworthy

Have always used Bestflights for finding and booking flights. Have now transferred to Helloworld and so far have received similarly good customer service. It's comforting to know that the support is local and the website is easy to use. So far I haven't encountered any problems so can't say (should I have a problem) how easily they were resolved.

5 augusti 2015
Omdöme utan inbjudan
Logotyp för helloworld.com.au

Svar från helloworld.com.au

We are very pleased to know that we are upholding the expectations set by being a previous BestFlights customer and surpassing them as a helloworld.com.au customer.

Betygsatt 4 av 5 stjärnor

word

booking a ticket was easy

5 augusti 2015
Omdöme utan inbjudan
Logotyp för helloworld.com.au

Svar från helloworld.com.au

It sure is, thanks for your to the point review!

Betygsatt 5 av 5 stjärnor

Booking flights to Hawaii and LA

I did this booking completely online and everything ran smooth!
I just got the flights I really wanted and a better price than other websites!

5 augusti 2015
Omdöme utan inbjudan
Logotyp för helloworld.com.au

Svar från helloworld.com.au

Thanks for your review, we appreciate your support and encourage you to share your experience with your family and friends. Hope to see you back here again soon.

Betygsatt 4 av 5 stjärnor

Easy and Quick

Nice and easy to use. Quick to book. However the extra $2 charged to my account was not mentioned anywhere prior to booking

5 augusti 2015
Omdöme utan inbjudan
Logotyp för helloworld.com.au

Svar från helloworld.com.au

Thank-you for your review. The $2 is a pre-authorisation (soft charge) to verify with your financial institution the validity of the payment details you entered. When your booking transaction is finalised with the financial institution this amount will drop off. If for any reason this amount hasn't dropped off and you have been fully charged for your booking please call Customer Service for assistance.

Betygsatt 5 av 5 stjärnor

Great

I am not very good on computer but I found it very easy thanks

28 juli 2015
Omdöme utan inbjudan
Logotyp för helloworld.com.au

Svar från helloworld.com.au

Thank-you for your review about our site being easy to use - we think so too!

Betygsatt 5 av 5 stjärnor

Great service

I have used this company to book my holidays on many occasions!! Great service!!

28 juli 2015
Omdöme utan inbjudan
Logotyp för helloworld.com.au

Svar från helloworld.com.au

Thank-you for your review, We are very pleased to know that we are able to provide you with great booking and service capabilities across on-line and in-store channels with helloworld!

Betygsatt 2 av 5 stjärnor

doing a booking online does not work for me

i was doing a multi flight booking but when i reached the fourth leg .. i was not able to continue .. i messaged the website and was informed i would need to do extra bookings .. hence creating a new pnr .. which will make it very awkward when checking on with baggage when transits are being ustilised .. so i have decided to use alternate means on the internet to do the booking .. maybe the sooner the problem is rectified .. the better

28 juli 2015
Omdöme utan inbjudan
Logotyp för helloworld.com.au

Svar från helloworld.com.au

Thank-you for your review and feedback which has been taken on board. As it appears we are unable to accommodate your specific needs; more than four stop overs; at the present time we can recommend your using one of our in store travel agents as an alternate option. We hope that you will revisit and book with us for other travel as it may arise.

Betygsatt 5 av 5 stjärnor

our holiday became a reality

Helloworld on line could do what our local travel agency couldnt. it was easier online than dealing face to face and over the phone with them.

28 juli 2015
Omdöme utan inbjudan
Logotyp för helloworld.com.au

Svar från helloworld.com.au

Thank-you for your review, we hope to see you book with us again soon!

Betygsatt 5 av 5 stjärnor

Fast and Efficient

Good price, great service

26 juli 2015
Omdöme utan inbjudan
Logotyp för helloworld.com.au

Svar från helloworld.com.au

Thank-you for your review. We look forward to you booking with us again.

Betygsatt 4 av 5 stjärnor

Excellent Service

I find Helloworld.com to be one of the best sites for booking international travels. User-friendly and very easy to understand. I will always recommend them.

26 juli 2015
Omdöme utan inbjudan
Logotyp för helloworld.com.au

Svar från helloworld.com.au

Thank-you for your recommendation. We look forward to you booking with us again.

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