This is my first time with Hello Vans and my first impression is very good. A huge amount of thought has gone into making the system efficient and warm. Great call centre staff and Mehdi and Ahmed we... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Adam and his workmate were great! They both worked extreemly hard throughout the day- in a challenging environment where lots of items needed to be recovered and moved safely. They were friendly and i... Se mer
Nice and friendly staff. Mehdi and his team were really helpful throughout the move. Bit disappointed when added additional hours and person in the middle of moving , I had to pay by bank transfer onl... Se mer
Fantastic service from two lovely young men, Hamza and Shaheed. They packed and unpacked everything with genuine care and did a great job. Definitely the best men and van team I've ever had the ple... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Hello Vans is a reputable and reliable nationwide moving services provider, offering a wide range of services to cater to the diverse needs of its customers. With a fleet of over 150 movers, man with a van and handyman services, we have the resources and experience to handle any move, no matter how complex. As part of the Hello Vans family, we have three distinct services that make us stand out from the crowd. Hello Handy is a dedicated handyman service that provides expert assistance with furniture assembly, dismantling, mounting, and hanging. Our team of professional handymen is equipped with the necessary tools and expertise to handle any job efficiently and with a high level of attention to detail. Hello Movers, on the other hand, provides reliable and efficient moving services. Our team of expert movers is trained to handle everything from packing to transportation and unpacking, ensuring that our clients' belongings are moved safely and efficiently. We take great pride in providing our customers with a stress-free moving experience and ensuring their complete satisfaction. As the parent company, Hello Vans is the go-to destination for anyone looking to compare multiple moving providers and book online. Our website offers a user-friendly interface where customers can compare quotes from multiple providers and book the one that best meets their needs. Our easy-to-use platform and friendly customer service team make the booking process quick and hassle-free. At Hello Vans, we are committed to providing our customers with high-quality services that meet their unique needs. We help hundreds of customers with their moving needs every month and take pride in our ability to consistently exceed their expectations. With a focus on exceptional customer service and attention to detail, we are the ideal partner for anyone looking to make their move as smooth and stress-free as possible.
Kontaktuppgifter
46 Harvey House, TW8 0DJ, Brentford, Storbritannien
- 020 3633 8267
- info@hellovans.com
- hellovans.com
Har besvarat 69 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great Service and Professional
Great Service and Professional, Helped with everything from starting to End, and Great Man Shahid
Quick and efficient
Hello Vans are a great choice for moving. Quick, easy to contact and efficient. Bhaktiyar helped us with our move and it was smoothly done in time. Thank you!
Meysam was helping my move today and he…
Meysam was helping my move today and he is absolutely fantastic. Communication was clear and prompt from start to finish, which made the whole move stress-free. He handled all of my items with great care and worked incredibly efficiently — loading and unloading was done safely and much quicker than expected.
Highly professional, reliable, and friendly. I would definitely recommend Meysam to anyone looking for a smooth and hassle-free house removal.
Adam from Hello Vans
Had a guy from Hello Vans named Adam I believe, that came and helped me move a few heavy items from my third floor apartment to my new house.
He was professional, helped a lot very chatty with me.
Made a stressful thing to do, less stressful and it went very well and quickly.
I would definitely use this service again in the future if I ever need it.
👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼
Excellent service
Excellent service. They worked hard and handled what was fragile with great care. Really like to thank Taha for doing such a good job.
Excellent, Professional Service
Excellent, professional service - arrived early and finished the job efficiently and in time.
Great mover highly recommend shahid
Great mover highly recommend shahid
Smooth move
Shaheed was friendly, communicative and helpful. Thank you!

Svar från Hello Vans
Easy team to work with
Slight delay with arrival time but out of their hands, upon arrival polite, quick and efficient helping both ends off the move. 5/5 for Mehdi and his team.

Svar från Hello Vans
Adam was Amazing
Adam was on time, very efficient pleasant and loaded everything and offloaded with efficiency and care, could not have asked for a better person for the Job.
Thanx again Amazing Adam.

Svar från Hello Vans
Good work
Good work.
Commendable for sure.
Would surely refer others..

Svar från Hello Vans
They were very efficient and did a…
They were very efficient and did a great job!

Svar från Hello Vans
hello vans was amazing and super quick
hello vans was amazing and super quick, efficient and professional team, especially shout out to Farid! i couldn’t be happier with their work. nothing compared to my last move with another company. id choose you again anyday!

Svar från Hello Vans
Unnecessary Van Upgrade and Serious Consent Concerns
I paid an additional £82 after being advised that a medium van would not fit my belongings. On the day, a Luton van arrived and our items occupied only a small portion of the vehicle, making the upgrade unnecessary.
The driver arrived accompanied by his child without any prior disclosure or consent, which raised safeguarding and insurance concerns, particularly as I had confirmed I would not be travelling with the driver.
The driver also returned to our address the following day without prior agreement.
I raised these issues directly with the company, but my concerns regarding consent, safeguarding, and the necessity of the additional charge were not satisfactorily addressed. I am now escalating the matter through the appropriate UK consumer channels.

Svar från Hello Vans

Svar från Hello Vans
Farid and his team did a great job
Farid and his team did a great job. They were professional and punctual and quick, and's made our move much easier.

Svar från Hello Vans
Farid and his friend did a great job…
Farid and his friend did a great job helping me with the move.
Highly recommend Hellovans if you need removal service.

Svar från Hello Vans
Shahid is an excellent person
Shahid is an excellent person, very calm and cool and most importantly well supportive in both loading and offloading. The company is really doing well. Keep it up brother! Well done.

Svar från Hello Vans
Excellent service
Excellent service. Arranged for the next day and the driver helped us move all our stuff in and out of the property. Would definitely use again and would recommend to anyone without hesitation

Svar från Hello Vans
Bakhtiar did a great job
Very quick loading and unloading, careful handling, and completed the move well within the time allotted. Especially grateful to all of them, since this was only two days before Xmas!

Svar från Hello Vans
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