Hellomillions.com is the most amazing online casino. Amazing sign up offers. Even thereafter though they reward you for just logging in and staying active. Great redemption process. No headaches. Grea... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Hello Million takes away my daily SC rewards without any reason, even though my GC claims still work fine. Support doesn’t explain anything beyond saying rewards are a privilege, which doesn’t help at... Se mer
Företaget har svarat
I love and play Hellomillian frequently. You can win . However if you figure how to increase the winnings , your odds change . The more you win your chances of winning drops dramatically. If you ge... Se mer
I really enjoy coming home from a hard days work where I make about 250$ for 8 hours and play Thai game for 5 minutes and win for in that little time then I can in a whole day of hard hand busting blo... Se mer
4,3
Utmärkt
4 tn omdömen
Har besvarat 99 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Games are wonderful win more than you…
Games are wonderful win more than you lose and redemption is pretty is always on the money just takes to many days to get your winnings
25 februari 2026
Terrible customer service
Terrible customer service. Been chasing a withdrawal for days. No love chat support
11 mars 2026
Omdöme utan inbjudan
Svar från Hellomillions
Hi Nigel,
First of all, I’m truly sorry to hear about the frustration you’ve experienced while waiting for an update regarding your redemption. I completely understand how important it is to receive clear and timely assistance, and I regret that your experience with our support has not met your expectations.
Please rest assured that your request is important to us. Redemption reviews and processing may sometimes take additional time depending on verification checks and the processing timelines of the selected payment provider. Our team always works to ensure that each redemption is reviewed carefully and securely before completion.
Regarding the support experience you mentioned, we sincerely appreciate you sharing this feedback. We are always working to improve the assistance we provide to our players, and comments like yours help us continue refining our support process.
If your redemption is currently under review, we kindly ask for your continued patience while the appropriate team completes the necessary checks. Should any additional information be required, you will be notified via email.
Thank you again for taking the time to share your experience with HelloMillions.com. Your feedback truly matters to us.
Not paying out because it won't let me verify
I have played for a few months and have had no problems until this week. Noticed my money hadn't been deposited like it usually is, found I had an email from them to verify my Credit Card info. (Whick I did the first time I used them) They gladly took my money to play but now say I have to verify my Credit Cards to redeem. For one they don't put the money on CC's it goes into my bank account. Used live chat and when it became my turn it went to a feedback screen. Never got to interact with a live agent ( 25 mins) went back on and 45 mins later finally got one. He could not offer any help and says he will send it to higher ups. It could take up to 72 hrs As of now.. still no response. There is no phone number to call just texting live agents. Email stayed of you respond to it it will out you in the back of the line. Unfortunately I have bragged to friends about how fast and fun these slots are and regret it now. Do better Hellomillions!! We trusted you and you have clearly let us down. I know I am not the only one.
9 mars 2026
Omdöme utan inbjudan
Svar från Hellomillions
Hi Lisa,
First of all, I truly appreciate you taking the time to share your experience with us. I’m very sorry to hear about the frustration you’ve encountered, especially after previously having smooth experiences with your redemptions. I completely understand how concerning it can feel when something that normally works without issues suddenly requires additional steps.
From time to time, our system may request additional verification for a payment method, even if it was previously used on the account. These reviews are part of our security procedures and are designed to ensure that all redemptions are processed safely and that the account owner is properly verified. I understand that this may feel confusing when the same card has already been used before, and I sincerely apologize for the inconvenience this extra step may have caused.
Once the requested documents are submitted, our team typically reviews them within approximately 48 hours. In some cases, if the request needs to be reviewed by a specialized team, the process may take a little longer while the case is carefully evaluated.
I’m also very sorry to hear about the difficulty you experienced when trying to reach our support team through chat. Waiting for assistance and not being able to connect immediately can certainly be frustrating, and your feedback regarding this experience is extremely valuable for us as we continue working to improve our support channels.
Please rest assured that HelloMillions.com is committed to providing a fair and secure sweepstakes entertainment experience, and we always aim to process redemptions once all verification requirements are completed.
Es un casino muy bueno pero…
Es un casino muy bueno pero lastimosamente desde que empeze a jugar solo me hace recargar y nunca me deja ganar en ningun juego!!
Solo es la emocion y al final me quitan todo el dinero por eso no lo recomiendo a mis amistades... 😢
1 december 2025
Omdöme utan inbjudan
Svar från Hellomillions
Hello player,
This is Santiago from the HelloMillions.com Investigation Team.
I am writing to share some insight into how our games work. All of our games use a Random Number Generator to ensure that every single spin or hand is completely fair and random.
Because the results are based entirely on luck, winning is never guaranteed, but it is always possible. We encourage you to keep playing and enjoying the games, as your next big win could be just a spin away!
If you have any more questions or concerns, please, don't hesitate on reaching us back!
Prompt reply
Prompt reply, listened , apologized, solved. I was very happy. I love this game , I play multiple times a day , I can't get enough . There is somthing for every one . Daily rewards , freebies ,promos . Omy
24 februari 2026
They have no problem taking your money…
They have no problem taking your money but can't pay you. Does not allow you to verify you account, come us with a bogus reason. Happened on my account and my aunts account. Sent chat, received email and still no success. Ridiculous!
10 mars 2026
Omdöme utan inbjudan
Svar från Hellomillions
Hello Cynthia,
This is Santiago from the HelloMillions.com Investigation Team.
I am writing to remind you that all our games are powered by a Random Number Generator. This ensures every result is entirely random and based on luck, providing a fair experience for every player.
While we can't predict when a win will happen, we hope your next session is a lucky one!
Additionally, if you are having any trouble with your account verification, please reach out to our customer service team. We are here to help you get your documents approved as quickly as possible.
If you have any more questions or concerns, please, don't hesitate on reaching us back!
False Advertisement
Hello Millions offered me a deposit bonus of free SC with a grossly miscalculated "extra SC" percentage.
When I raised this issue, they just played dumb, like they couldn't read the screenshot.
Very disappointing for an otherwise reputable site.
Edit: Despite following up with them per their reply below, I did not get a response.
10 mars 2026
Omdöme utan inbjudan
Svar från Hellomillions
Hi Max,
I completely understand how frustrating it can be when an offer does not appear to match the expected amount of free Sweepstakes Coins, and I truly appreciate you taking the time to bring this to our attention at HelloMillions.com.
We sincerely regret that your experience with the offer was disappointing, especially after you had already provided a screenshot and followed up with us. Your feedback is very important to us, and we definitely want to make sure your concern is properly reviewed.
To assist you further, could you please reply with the screenshot of the offer you received and any additional details about the promotion (such as the date you saw the offer or the name of the deal)? This will help our team carefully review the promotion setup and confirm whether the free Sweepstakes Coins associated with the Gold Coins purchase were displayed or applied correctly.
Once we receive this information, we will gladly review the case in more detail and provide you with an update as soon as possible.
OMG!!
OMG! I Just hit the Minor Jackpot on the “opt in!!!!!” I decided to try my luck today and put in $20 ($30 sc added to account) and hit the bonus on first game I played. I switched to super china pots and started the .80 cent spins. I had opted in their “opt in jackpot” awhile ago (I think it’s 10 cents extra a spin) I actually won the MINOR JACKPOT! I have won before on Hello Millions, and redeemed before so I know it’s legit and I’ve had a a little luck before on here but wow was unexpected! Thanks Hello Millions! I just redeemed for $700. I’ll update this review if I don’t get my money! I took a picture, I wish I could upload on here!
11 mars 2026
Omdöme utan inbjudan
It's a great game and easy cash outs
24 februari 2026
Too much going on, main function suffers
After trying Hello Millions for about a year, I finally decided to give the platform a chance and spend. At first, it was great. They gave good bonuses and loyalty rewards. After playing for a couple weeks, the rewards became almost nothing. I noticed this happen after redeeming as I did not put much back in.
The overall site has good promotions and great discount packages. It runs slow and the games frequently kick you out. I think this is because of so many pop ups and the side jackpots/promotions. Redemption was fast using aeropay (next day).
My main issue is their customer service. They have a chat that takes a long time for a response, if you miss it that’s too bad because they close it out. They don’t follow up with the inquiries at all. I just received an email saying not to email back or my query will take longer. It’s been two weeks. This is what keeps me away now and what everybody who plays should be cautioned about:
They offer an opt-in option for their SC jackpots that, while opted in, it takes an extra .1 SC per spin. I was playing and WAS NOT opted in. I noticed the game taking the extra SC out anyway. I have no idea how long that was happening. I took screenshots. I had a decently long session and lost a decent amount of SC due to this. I blew it off and it continued to happen. I contacted support through their chat, no success. I haven’t played on this site since and don’t plan on it. But every player should be aware of this so you don’t lose out like I did. I have heard nothing from them and probably won’t. I try most online casinos and while this one has good value, the support and the glitchy site make it a last resort pick.
24 februari 2026
Omdöme utan inbjudan
Svar från Hellomillions
Hi Matthew,
First of all, I would like to sincerely thank you for taking the time to share such detailed feedback about your experience. I completely understand how frustrating it can be when technical issues or unanswered inquiries affect what should otherwise be an enjoyable sweepstakes entertainment experience.
Regarding the concern you mentioned about the Sweepstakes Coins jackpot opt-in feature, we truly appreciate you bringing this to our attention. The opt-in option for certain jackpot features is designed so that the additional spin amount is only applied when the feature is actively enabled by the player. If you believe the extra 0.1 free SC was deducted while you were not opted in, we would definitely want our technical team to review this carefully.
Screenshots and details of the game session can be very helpful for this type of investigation. Our team will review the gameplay logs associated with the reported session to confirm whether the jackpot feature was active during those spins and ensure that everything functioned as intended.
I’m also very sorry to hear about your experience with the responsiveness of our support channels. Waiting for assistance or not receiving updates can certainly feel discouraging, and your feedback about the chat system and follow-up process is extremely valuable. Comments like yours help us identify areas where we can improve the support experience for our players.
At HelloMillions.com, our goal is always to provide a fair and transparent sweepstakes entertainment environment. If any irregularity is identified during the review, the appropriate adjustments will be made accordingly.
Thank you again for sharing your experience with us. Your feedback truly helps us improve the service we provide to our players.
The one star is that I actually won
The one star is that I actually won . The one star is as soon as I wanted to rredeem the game started glitching, but only when I want to redeem, I have emailed and chatted with their AIbut nothing has changed. Never had this problem with any other games. So far it's a 👎🏾👎🏾 from me
8 mars 2026
Omdöme utan inbjudan
Svar från Hellomillions
Hi Jemima,
First of all, I’m very sorry to hear about the experience you described. I completely understand how frustrating it can be when technical issues appear while you are trying to proceed with a redemption request. That situation can certainly take away from the enjoyment of the platform, and I truly appreciate you bringing this to our attention.
Please allow me to reassure you that technical issues during gameplay or while navigating the platform are not related to redemption requests. Occasionally, temporary glitches may occur due to factors such as browser performance, connection stability, or session refreshes on the platform. However, these issues are not designed to interfere with a player’s ability to redeem their Sweepstakes Coins.
If the issue is still occurring, we recommend trying some basic troubleshooting steps that often resolve these situations:
• Refresh the page or log out and log back into your account
• Clear your browser cache and cookies
• Try accessing the platform using a different browser or device
• Ensure your internet connection is stable
If the problem continues, providing screenshots or a short screen recording can help our technical team review the behavior more closely and determine what may have caused the glitch.
We sincerely apologize for any inconvenience this may have caused and appreciate your patience while we work to ensure that every player has a smooth and enjoyable experience on HelloMillions.com.
I requested a $4500 redemption in Feb…
I requested a $4500 redemption in Feb 26th. Just got another email asking for documents to verify my payment to a link that does not work will not allow me to upload anything they've been doing this for 2 weeks on my verified account with the same payment system and that I've already turned documents into how about just redeem my account and if you have a problem the payment system then you shouldn't have took the payment or you need to refund all my other payments with the made with the same payment that you're requesting verification for these people are Crooks don't play with them
10 mars 2026
Omdöme utan inbjudan
Svar från Hellomillions
Hi Tyler,
We're sorry to hear that you feel this way. We strive to provide the best experience possible, and we’d love to understand more about your concerns. If there’s anything specific we can assist you with, please let us know.
To better assist you, could you provide your account ID? This will help us look into any issues and find a resolution for you.
Looking forward to your response.
I love all hellomillions gamed
29 april 2025
My favorite sit
20 februari 2026
poor platform and daily rewards
29 april 2025
Svar från Hellomillions
Hello Sarah,
Thank you for your feedback. We’re sorry to hear that the platform and daily rewards did not meet your expectations. If you have any specific concerns, please feel free to contact our support team, we’ll be happy to assist.
Lost over 200 because I added small increments each time.
I have played this game for about a month off and it’s m and I have never won a dollar. I’ve been skeptical abut these online gambling games because I know it’s all chance supposedly so I put like 10$ then a 20 then maybe 10 I don’t usually put a lot of money because I’ve done that and lost all of it. However I’ve never so much as gotten bigger than what I started with. This game is false. If you upload large ke 200$ I think they let you win a little I bet but if you put 20’s level like I have being cautious it’ll never allow you to win anything. I won’t play it again or add another dollar to this game there’s too many others where I’ve actually won some kind of money on them upwards of 600 even 109 on the bonus 5$ they give you for downloading certain other apps.
9 mars 2026
Omdöme utan inbjudan
Svar från Hellomillions
Hello Jessica,
Thank you for sharing your experience. We’re sorry to hear that the gameplay has not met your expectations. Please note that all of our games operate on certified random systems, meaning results can vary from session to session. If you have any questions or concerns, our support team will be happy to assist you.
Love the game
Love the game, opened an email that offered 20 free sc spins, long story short i ran it up to a little over $400 before I knew it. Great game, love it. Definitely worth the try!
24 februari 2026
Quit stealing people winnings
How can this company improve??
STOP STEALING PEOPLE WINNINGS. I get told a few times to email them proof of cheating me or of 119k blaming it on that playing in S.C mode I can trigger and win a G.C Jackpot. Ummmmm what in the H E Double hockey sticks kinda high wash they really trying to sell. Then they tell me I can't access the game play for the game I won on, but they can email me a copy but I quote " unfortunately I won't show me the jackpot win. CAUSE I WANT PLAYING IN G.C. MODE. These people ask me to email them the proof and EVERY TIME I DO THEY DON'T RESPOND BACK. Now why would they not respond back to me, I mean after all they asked me to? Oh what about the GC jackpot they say is what I actually win. WELL WHERE IN THE HUNG FOR WALDO ARE THOSE EVEN. NEVER EVEN PAID OUT THOSE, EVEN THOUGHT IT WAS S.C I WAS SPINNING. I MEAN WHO GOES TO VEGAS TO PLAY WITH FAKE MONEY?? WHO IN THERE RIGHT MIND WOULD SIT DOWN AND EXCEPT YOUR ANSWER OF, WELL YOU CAN WIN G.C
ON A S.C. SPIN. My grandpa is dead long time but he even rolled over in his grave with disgust. Excuse me I got to throw up now.
I'd rather rather drink monkey..........
3000 views and counting.
Wonder what their losses are looking like now. 3000 people that will never play here. At 100 Buck loss per person. Wait till I get 119k views.
18 november 2025
Omdöme utan inbjudan
Svar från Hellomillions
Hi Stan,
Hi there! We’re sorry to hear about your experience and understand how frustrating this situation must feel.
To properly review your concern and assist you further, please reach out to us directly via email with the details of your case and any screenshots or information you may have. This will allow our team to investigate the gameplay activity and provide you with a detailed response.
We truly appreciate you bringing this to our attention and look forward to assisting you further once we receive your email.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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