We rarely have any problems with Hello Fresh, it almost always arrives on time, well packed with ice and with all the required ingredients. We find it very handy to cook, very occasionally a meal is a... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We have been customers now for 4 months. The food is delivered on time and the quality is excellent. The contents have always been correct and the recipes easy to follow. The meals always turn out del... Se mer
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Have been trying to claim the salt And pepper mills the past 3 week but they never come in my box. I have contacted support numerous times via chat and email but they tell me they will follow up an... Se mer
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I really like how everything you need is in a box and separated by bags per day. It's very easy and handy. The first week was perfect. 2nd week is just ok, I had lunch and dinner but the taste o... Se mer
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Företagsinformation
Skrivet av företaget
You'll choose your favourites from our weekly menu of exciting recipes and decide how many meals you'd like for however many people. Then, we'll deliver those recipes and fresh ingredients to your door, every week, so you can cook delicious dinners of your choice. We've got recipes for everyone from meat eaters to vegetarians, families to couples and from those with low calorie preferences to those who just want quick and easy recipes to save even more time in the evenings! Most importantly, you're in control of your box, so you can skip a week or two whenever you like in your account area. #HelloFreshIE #hellofreshireland
Kontaktuppgifter
Irland
- hellofresh.ie
3,7
Medel
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I am glad we have HelloFresh
I am glad we have HelloFresh. I don't have to think about what to cook, and the food is fantastic. My 9-year-old son is able to cook for all of us because there are detailed step-by-step instructions. I highly recommend it.
27 augusti 2026
Svar från Hellofresh Ireland
Hi Katarina,
Thank you so much for your lovely review!
We're thrilled to hear that HelloFresh has taken the stress out of deciding what to cook and that you're enjoying the fantastic meals. It's especially wonderful to know that our step-by-step recipe cards have given your 9-year-old son the confidence to cook for the whole family. That's exactly the kind of experience we hope to create, making home cooking easy, enjoyable, and something everyone can get involved in.
Thank you for your recommendation and for choosing HelloFresh. We look forward to bringing you and your family many more delicious meals.
Kind regards,
Renzo
HelloFresh Team
This is my first time using Hellofresh
This is my first time using Hellofresh. I absolutely love the dishes. The flavours are so nice and the choice is huge.
The meals are ready so fast and everything is so fresh.
It’s delivered straight to the door.
29 augusti 2026
Svar från Hellofresh Ireland
Hi Nicola,
Thank you for your wonderful review, and welcome to the HelloFresh family!
We're delighted to hear that your first experience has been such a positive one. It's fantastic to know you're enjoying the variety of recipes, the fresh ingredients, and the delicious flavours. We're also glad that having everything delivered straight to your door and the quick preparation time has made mealtimes so much more convenient.
Thank you for choosing HelloFresh. We can't wait to bring you many more fresh and tasty meals!
Kind regards,
Renzo
HelloFresh Team
Food is on the highest quality
Food is on the highest quality. Love the way it’s packaged all ingredients in the one bag. Great tasting and the cards are very helpful and easy to follow.
27 augusti 2026
Svar från Hellofresh Ireland
Hi David,
Thank you for taking the time to share your experience with us!
We're delighted to hear that you're enjoying the high quality of our ingredients and the great taste of your meals. It's also wonderful to know that you appreciate how everything is packaged together and that our recipe cards have been helpful and easy to follow. We aim to make cooking as simple, convenient, and enjoyable as possible, so your feedback means a lot to us.
Thank you for choosing HelloFresh. We look forward to delivering many more delicious meals to your doorstep!
Kind regards,
Renzo
HelloFresh Team
The recipes are truly…
The recipes are truly great,tasty,different and perfectly portioned.
The amount of packaging is a bit too
much for the size of the portions but all round great experience.
Unfortunately, I did not read the small print and did not realise that I was signing up indefinitely. I am not ready to commit just yet to boxes every week but you are doing an amazing job.
30 augusti 2026
Svar från Hellofresh Ireland
Hi Marie,
Thank you for taking the time to share your thoughtful feedback.
We're delighted to hear that you've been enjoying our tasty, varied, and perfectly portioned recipes. It's wonderful to know you've had such a positive experience overall.
We also appreciate your comments about the packaging and understand your feedback. We're sorry to hear there was some confusion regarding the ongoing subscription, and we appreciate you bringing this to our attention.
Thank you again for your kind words and support. We hope to welcome you back whenever you're ready.
Kind regards,
Renzo
HelloFresh Team
I love the variety of choice and the…
I love the variety of choice and the app is easy to use. The ingredients are fresh and there is plenty for 2 of us so good value. Preparing and cooking is fun and easy and the taste is different and better than home cooked.
3 september 2026
Svar från Hellofresh Ireland
Hi Peter,
Thank you so much for your wonderful review!
We're delighted to hear that you're enjoying the wide variety of recipes and finding our app easy to use. It's fantastic to know that the fresh ingredients, generous portions, and great value have made your HelloFresh experience even better. We're especially pleased that you've found preparing and cooking your meals both fun and easy, and that you're loving the delicious flavours.
Thank you for choosing HelloFresh. We look forward to bringing you many more enjoyable mealtimes!
Kind regards,
Renzo
HelloFresh Team
Absolutely appalling service from…
Absolutely appalling service from HelloFresh.
Our delivery simply did not turn up. There was no meaningful warning, no indication beforehand that it was going to be cancelled, and we were left expecting a delivery that never arrived.
The whole reason we use a service like HelloFresh is because of convenience and reliability. Both my wife and I work full-time, including evenings, and we have a 10-month-old baby. This particular week we were exceptionally busy and had deliberately relied on our HelloFresh delivery rather than finding time to go shopping. As a result, we were left without the meals we had planned for the entire week and had to scramble to make alternative arrangements at the last minute.
What makes this considerably worse is that this is not the first time HelloFresh has failed to deliver. A meal-delivery service that cannot reliably perform the one fundamental service customers are paying for — actually delivering the food — is essentially useless.
Mistakes can happen. What is unacceptable is cancelling or failing to fulfil an expected delivery without adequate notice, particularly when customers have organised their week around it. Had we been told in advance, we could at least have made other arrangements.
HelloFresh markets itself as a convenient solution for busy households. Our experience has been the exact opposite: unreliable, disruptive and an additional source of hassle. This latest failure was the final straw.
I would strongly advise anyone considering HelloFresh not to depend on it for their weekly meals. Based on our repeated experience, you simply cannot be confident that your food will actually arrive.
23 augusti 2026
Omdöme utan inbjudan
Svar från Hellofresh Ireland
Hi Jon Paul,
We're sorry to hear about your experience, and we appreciate you bringing this to our attention. We'd like the opportunity to look into this further and see how we can help make things right. As we don't have enough information here to locate your account, our team will be reaching out to you privately to gather a few more details and assist you further.
Kind regards,
Renzo
HelloFresh Team
Great food and value for money.
Great food and value for money.. customer care representatives excellent also
27 augusti 2026
Svar från Hellofresh Ireland
Hi Stephen,
Thank you so much for your kind words! We're delighted to hear that you're enjoying the food and finding it to be great value for money. It's also wonderful to know that our Customer Care team provided you with excellent support.
We truly appreciate you taking the time to share your experience, and we look forward to continuing to deliver delicious meals and great service in the future.
Kind regards,
Renzo
HelloFresh Team
Subpar quality
I didn't realise delivery isn't included. Previously, I ordered from Gousto, I could choose my recipes by Friday and have them delivered Monday. This wk I hadn't chosen by Wednesday and meals were selected that I would not have picked. Also, the quality of the veg has been subpar, eg an onion was soft and brown inside and the greens were wilted when they were delivered.
27 augusti 2026
Svar från Hellofresh Ireland
Hi Carol,
Thanks for your feedback, and we're sorry to hear about your experience. We appreciate you taking the time to share your review.
We’d really like the opportunity to look into this and make things right. We noticed you haven’t been in touch with our Customer Care team yet, so we’ll be reaching out to you directly to gather more details and help resolve the issue.
Kind regards,
Renzo
HelloFresh Team
I love the recipes
I love the recipes, food quality is great. All the ingredients are fresh, enough spices to make a delicious dish. You don’t have to think much while cooking- just follow the recipe and after 20-30 minutes you have a nutritious, tasty meal. In busy time it’s such a relief to get that one think out of your head.
1 september 2026
Svar från Hellofresh Ireland
Hi Marta,
Thank you for sharing your wonderful feedback! We're delighted to hear that you're enjoying our recipes and the quality of our ingredients. It's great to know that the clear instructions and carefully prepared meal kits help make cooking easier and more enjoyable, especially during busy times.
We’re so pleased that HelloFresh helps take some of the stress out of meal planning while still allowing you to enjoy fresh, nutritious, and delicious meals at home. Your kind words mean a lot to us, and we truly appreciate your support.
Kind regards,
Renzo
HelloFresh Team
Be aware you are subscribed to a weekly…
Be aware you are subscribed to a weekly payment with a very short deadline for cancellation.
App was impossible to work , I have deleted and downloaded but still will not work, so I was not able to read all info on my app.
Going into hospital for surgery next week (hence my trial) but they refuse to cancel even though it’s 5 days away.
I would not use Hello Fresh again, it does not protect your rights as an Irish consumer.
You could offer an option of 1 trial, without a permanent subscription.
Make it very transparent on line.
App does not work for everyone
Cancellation period is way too short considering lifestyle changes and indeed health changes. Emergency challenges.
Trish
4 september 2026
Omdöme utan inbjudan
Svar från Hellofresh Ireland
Hello Trish,
We're sorry to hear about your experience and appreciate you bringing it to our attention. We understand your concerns regarding the app issues you encountered, the cancellation process, and your upcoming surgery.
We'd like to learn more so we can look into this and help make things right. Since we don’t have enough information here to locate your account, our team is reaching out privately to gather more details.
Kind regards,
Renzo
HelloFresh Team
Some of my ingredients were mouldy…
Some of my ingredients were mouldy despite being within there sell by date
18 juni 2026
Svar från Hellofresh Ireland
Hi Marie,
Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience.
We'd really like the opportunity to make things right. We noticed that you haven't been in touch with our Customer Care Team yet, so we'll be reaching out to you directly to learn more about what happened and work with you to resolve the issue.
We look forward to speaking with you soon.
Kind regards,
Renzo
HelloFresh Team
Loving it
Loving it. Hardest part is to pick what you want to order. It’s made dinner time interesting again. You can pick your own meals or they will randomly do it for you. Everything has arrived so fresh (3 weeks now) your cookin restaurant standard taste at home in my eyes. ☺️ keep up the good work.
13 augusti 2026
Svar från Hellofresh Ireland
Hi Amanda, thank you so much for the 5-star review! 💚 We’re thrilled to hear you’re loving the experience and that everything has arrived so fresh after three weeks. It means a lot that dinner time feels like your favorite “restaurant standard” from home.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Warm regards,
Ann
The HelloFresh Team
Delicious meals from scratch
Meals are tasty. Ingredients are very good quality. Recipes are easy to follow
20 augusti 2026
Svar från Hellofresh Ireland
Hi Sharon,
Thank you so much for your review! We’re delighted to hear you’re enjoying the taste, the high-quality ingredients, and that the recipes are easy to follow. 💚 We’ll be sure to pass along your kind words to the team.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
– Ann 💚
Delicious meals
I'm really enjoying the Hellofresh meals. The ingredients are great quality and delicious. The recipes are easy to follow and fun to cook, and my husband is delighted with the results!
I'd also love to see more vegan friendly meals. Thanks Hellofresh for introducing us to new tastes.
23 augusti 2026
Svar från Hellofresh Ireland
Hi Bernadette,
Thank you so much for taking the time to leave this wonderful 5-star review! 💚 We’re thrilled to hear you’re enjoying the meals, especially that the ingredients, easy recipes, and the “fun to cook” factor are landing so well for you and your husband.
And we love your suggestion about more vegan-friendly options. Thanks for sharing what you’d like to see, we’ll be sure to pass your feedback along.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Ann💚
The Hellofresh Team
Cooking Tasty Dishes
Great variety of Tasty dishes delivered reliably and with easy to follow cooking instructions.
27 augusti 2026
Svar från Hellofresh Ireland
Hi there, thank you so much for your wonderful review! We’re really happy to hear you’re enjoying the variety of Tasty dishes and that delivery has been reliable for you. It’s also great to know you found the cooking instructions easy to follow.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
-Ann💚
The Hellofresh Team
I really enjoy cooking with HelloFresh
I really enjoy cooking with HelloFresh! The food quality is excellent and the menu is very easy to follow.
2 september 2026
Svar från Hellofresh Ireland
Hi Esther,
We're so happy to hear that you enjoy cooking with us and find the food quality excellent! It's wonderful to know that our menu is easy to follow, making your cooking experience enjoyable.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Ann💚
The Hellofresh Team
Great food very convenient sorry I…
Great food very convenient sorry I didn't do this a long time ago...
26 juni 2026
Svar från Hellofresh Ireland
Hi Ms. Antoinette,
Thank you so much for taking the time to leave this review! We’re delighted to hear you’re enjoying the convenience and the food, sorry you didn’t find us sooner. 💚 If you ever have questions or need help with anything, we’re always here to support.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Ann💚
The Hellofresh Team
Svar från Hellofresh Ireland
Hi Mick,
Thank you so much for your wonderful review! We’re delighted to hear you’re enjoying the fresh food, quick service, and the variety to choose from. We truly appreciate you taking the time to share your experience. 💚
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Ann💚
The Hellofresh Team
thank you 'Hello Fresh'
Since I started to use Hello Fresh, and besides the healty benefits it offers, it has brought the fun and enjoyment back into cooking. I look foward to my order arriving each week and trying out new menu offerings. I really enjoy the cooking and the food is so delicious
4 juni 2026
Svar från Hellofresh Ireland
Hi John,
Thank you so much for sharing your wonderful feedback! We’re delighted to hear that HelloFresh has brought the fun and enjoyment back into cooking for you.
It’s great to know that you look forward to your weekly deliveries and enjoy exploring our new menu options. We love being part of your cooking journey and are thrilled that you’re enjoying the delicious meals we create.
Thank you for choosing HelloFresh, and we hope to continue bringing you exciting recipes and enjoyable cooking experiences for many more weeks to come!
Renzo
HelloFresh Team
Svar från Hellofresh Ireland
H Siobháin,
Thank you for your lovely feedback! We’re so happy to hear that you’re enjoying the freshness of our ingredients and finding HelloFresh easy and convenient to use.
We appreciate you choosing HelloFresh and we hope to continue making your cooking experience simple, enjoyable, and delicious!
Renzo
HelloFresh Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.