We rarely have any problems with Hello Fresh, it almost always arrives on time, well packed with ice and with all the required ingredients. We find it very handy to cook, very occasionally a meal is a... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We have been customers now for 4 months. The food is delivered on time and the quality is excellent. The contents have always been correct and the recipes easy to follow. The meals always turn out del... Se mer
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Have been trying to claim the salt And pepper mills the past 3 week but they never come in my box. I have contacted support numerous times via chat and email but they tell me they will follow up an... Se mer
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I really like how everything you need is in a box and separated by bags per day. It's very easy and handy. The first week was perfect. 2nd week is just ok, I had lunch and dinner but the taste o... Se mer
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Företagsinformation
Skrivet av företaget
You'll choose your favourites from our weekly menu of exciting recipes and decide how many meals you'd like for however many people. Then, we'll deliver those recipes and fresh ingredients to your door, every week, so you can cook delicious dinners of your choice. We've got recipes for everyone from meat eaters to vegetarians, families to couples and from those with low calorie preferences to those who just want quick and easy recipes to save even more time in the evenings! Most importantly, you're in control of your box, so you can skip a week or two whenever you like in your account area. #HelloFreshIE #hellofreshireland
Kontaktuppgifter
Irland
- hellofresh.ie
3,7
Medel
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Recipes are nice
Recipes are nice, good variety. altho found many were very spicy.
Negatives being double recipe cards given more than once , being left without one ..
The veg quality not always fresh , cucumber and tomatoes not usable in one order.
Delivery has been good as always by 4p.m. in my area so in time for evening meal
3 september 2026
Svar från Hellofresh Ireland
Hi Claire,
Thanks for your feedback, and we're sorry to hear about your
experience. We appreciate you taking the time to share your
review. We’d really like the chance to make things right. We
noticed you haven’t been in touch with our customer care
team yet, so we’ll be reaching out to you directly to learn more
and help resolve the issue
Portia
HelloFresh Team
One ingredient missing
One ingredient missing, another one changed last minute
Overall okay
3 september 2026
Svar från Hellofresh Ireland
Hi Wiebke,
Thanks for your feedback, and we're sorry to hear about your experience. We appreciate you
taking the time to share your review. We’d really like the
chance to make things right. We noticed you haven’t been in
touch with our customer care team yet, so we’ll be reaching
out to you directly to learn more and help resolve the issue.
Portia
HelloFresh Team
Svar från Hellofresh Ireland
Hi Marija,
We're so happy to hear you enjoyed our wide selection, quick delivery, and fresh ingredients! Thank you for your kind words.
Portia
HelloFresh Team
I still learn to create more tailored…
I still learn to create more tailored meals to my family. Most is very easy to prepare, fresh ingredients it’s so bonus, and plenty food for us , just wish to be able pick for 3person instead 2which is not enough and 4 is bit too much, but this is no problem only reflection.
2 juli 2026
Svar från Hellofresh Ireland
Hi Bea,
Thank you so much for your lovely feedback—we’re really glad to hear you’re enjoying the easy-to-prepare meals, fresh ingredients, and the portion sizes. We also appreciate your note about meal options for 3 people; it’s helpful for our team to hear what would make things even better.
Warm regards, The HelloFresh Team 💚
Love the convenience and the quality of…
Love the convenience and the quality of the food
16 april 2026
Svar från Hellofresh Ireland
Hi Chloe Cooke,
Thank you so much for taking the time to leave a 5-star review! We’re thrilled to hear you’re loving the convenience and the quality of the food. Your feedback means a lot to our team and helps motivate us to keep delivering great meals. 💚
-Ann
Hello fresh is a game changer
Hello fresh is honestly the best decision to make! Being a mother is a full time job and the thoughts of planning out dinners for the week can sometimes be very overwhelming and also eating the same things over and over can get very boring for yourself and the kids. Having a menu to choose from for the week is like being in a restaurant I love it! Myself and my family have been trying new recipes which has been great, recipes I would never think of cooking. Also the quality of the veg and meat are top notch and I would be a fussy person when it comes to meat especially! Saving money, trying new recipes, shopping delivered to your door what more could you ask for!!
3 september 2026
Svar från Hellofresh Ireland
Hi Vicky,
Thank you so much for your wonderful review, we’re so happy to hear HelloFresh has made weekly dinner planning feel a lot more manageable for you and your family. It’s especially great to know the menu has helped keep things exciting, and that you’re enjoying the quality of the veg and meat.
-Ann
Good but not great :(
I’ve been using HelloFresh for a while now, and while there are definitely things I like about the service, there are some issues too. The quality and consistency of the deliveries have become increasingly disappointing over the past few months.
The quality of the ingredients isn’t always good. Vegetables are often mouldy or rotten when they arrive, and garlic in particular seems to be almost consistently mouldy. This has become noticeably worse in recent months. Items are also regularly missing from deliveries, and more recently I’ve experienced completely incorrect bags arriving with my order.
One positive is that HelloFresh customer service is generally very helpful and willing to offer credits when there are issues. However, while I appreciate the credits, it is still frustrating and disappointing to repeatedly have problems with the same things, especially when you’re relying on having the ingredients needed to make your meals. These ongoing issues also make it increasingly difficult to justify staying with HelloFresh, particularly given the relatively high price. Paying a premium for the convenience is one thing, but it is much harder to justify when the quality of some of the ingredients is poor or items are missing.
Despite these issues, there are still plenty of things I like about HelloFresh. There is a really wide variety of meals to choose from, the recipes are always easy to follow, and I have yet to try a meal that I genuinely didn’t like. The convenience of having the ingredients and recipes delivered is also a big benefit.
One thing I would really like to see HelloFresh Ireland introduce is a 3-person serving size, as this is available in some other countries. It would be a much more useful option for smaller households or situations where two portions aren’t quite enough but four is too much.
Overall, I really like the concept and the meals themselves, but the ongoing issues with ingredient quality, missing items and incorrect deliveries have become difficult to overlook. If HelloFresh could improve the consistency and quality of its deliveries, I would be much more likely to recommend the service.
3 september 2026
Svar från Hellofresh Ireland
Thank you for your review. We’re sorry to hear that your recent experience with our customer care team didn’t meet your expectations. We understand how frustrating that can be, and we’d really like the opportunity to make things right. Our team will be reaching out directly to follow up and see how we can better assist you.
Svar från Hellofresh Ireland
Hi Jan, thank you so much for the 5-star review! We’re thrilled to hear you’re enjoying the food, and that you feel it’s great value with top nutrition. 💚
-Ann
I previously left a wonderful review as…
I previously left a wonderful review as the first few meals were great but 3 of the meals out of the 7 I ordered for the week had completely gone off mouldy and wet coriander lettuce chives and sweet potato and broccoli. Obviously when packing the ingredients they use produce already expiring or about to. Defeats the whole point of the concept if you have to go to the shop to replace the gone off goods. It happened before with peppers that were mush so I stopped ordering. Thought I’d give them another go but the issue clearly hasn’t been sorted.
11 september 2026
Omdöme utan inbjudan
Svar från Hellofresh Ireland
We're sorry to hear about your experience and
appreciate you bringing it to our attention. We'd like to
learn more so we can look into this and help make
things right. Since we don’t have enough information
here to locate your account, our team is reaching out
privately to gather more details.
-Ann
Easy to order
Easy to order, follow the recipe and quality of produce was excellent. Meals are excellent. Only downside was the meat packs for the meals had only a 5 day expiry date, which meant I couldn't skip a day without wasting a pack.
3 september 2026
Svar från Hellofresh Ireland
Hi E L, thank you for your review, we’re so glad to hear ordering was easy and that you enjoyed the meals and the quality of the produce. We’re sorry about the short expiry date on the meat packs and the inconvenience it caused when you wanted to skip a day. This is helpful feedback, and we’ll be sure to pass it along to our team.
-Ann
Good but sometimes
I find the chicken can be fatty at times. Also when delivered some of the packages have broken open and there is ingredients out in the box.
2 juli 2026
Svar från Hellofresh Ireland
Thanks for your feedback, and we're sorry to hear about your experience. We appreciate you taking the time to share your review. We’d really like the chance to make things right. We noticed you haven’t been in touch with our customer care team yet, so we’ll be reachingout to you directly to learn more and help resolve the issue
-Ann
I like the convience of hello fresh
I like the convience of hello fresh. However I've been cooking with you for a while and just recieved my 5th order. Im still waiting on the email to recieve my gift of salt & pepper mills. can you please send this email.
Thank you
16 augusti 2026
Svar från Hellofresh Ireland
Hi Conor,
Thank you for taking the time to leave us a review, we really appreciate your feedback!
We’re glad to hear you had a positive experience overall, and your comments truly help us understand what’s working well and where we can improve. We’re always striving to turn a good experience into a great one, and your insights are invaluable in helping us get there.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Thanks again for your support, we hope to serve you again soon!
Warm regards,
Ann
The Hellofresh Team
Mixed emotions
Very efficient delivery and organized packaging. Got three meals for 6people. First was a pasta dish with plenty to go around. Though not terribly balanced as had little to no protein 🤔 (Mentioned I can add chicken, but that would mean I'd need to go out and buy it)
Second recipe must have had a mistake as had 2 limes in the mix that the recipe didn't call for, but calculated that one bag of cuscus (150g) is sufficient for family of 6.
Yet to make the third one...
Also disappointed, that the seasoning set was advertised as a pull, but you only receive it with subsequent orders - little cheeky
6 september 2026
Svar från Hellofresh Ireland
Hi EL,
Thank you for taking the time to share your detailed feedback with us.
We're delighted to hear that your delivery arrived efficiently and that the packaging met your expectations. It's also great to know that your first meal provided generous portions for your family.
We're sorry to hear about the issues you experienced with the recipes. We understand your point about needing to purchase additional protein, and we also apologise for the extra limes included in your box, as well as your disappointment regarding the seasoning set promotion. We appreciate you bringing these to our attention, and we'll be sure to share your feedback with the relevant teams as we continue working to improve both our recipes and overall customer experience.
Thank you again for your honest review. We hope you enjoy your third meal, and we look forward to providing you with an even better experience in the future.
Kind regards,
Renzo
HelloFresh Team
Good tasty meals but flexibility important
They are very good at finding the right herbs and spices to bring out the flavor of the other ingredients. The darne of salmon portion was made for Mickey Mouse but too small for an adult. I couldn't find my butternut squash but there was so much stuff to put away in the fridge that I might have inadvertently put a bag of veg in the freezer. Be prepared and make room for the ingredients. Finally I was recently diagnosed with Type 2 diabetes and I need to filter out things like white rice, white bread, sugar etc. There may be a way to do this but I couldn't find it? I will need to do a costing later when I have used up my discounts. I wonder if I can save even more money by purchasing my own meat and fish, IF it works out cheaper? Probably not?
3 september 2026
Svar från Hellofresh Ireland
Hi David,
Thank you for taking the time to share your detailed feedback with us.
We're delighted to hear that you enjoyed the flavours of our meals and appreciated the herbs and spices we use. We also appreciate your honest comments about the salmon portion size and understand it didn't meet your expectations.
We also appreciate your suggestion about having more dietary filtering options when choosing recipes. Feedback like yours is incredibly valuable, and we'll be sure to share it with the relevant team as we continue looking for ways to improve our customers' experience.
Thank you again for your thoughtful review. We hope you continue to enjoy cooking with HelloFresh.
Kind regards,
Renzo
HelloFresh Team
Svar från Hellofresh Ireland
Hi Jennifer,
Thank you so much for your wonderful review!
We're thrilled to hear that you absolutely loved your first box. Knowing you had such a great first experience means a lot to us.
We truly appreciate you choosing HelloFresh, and we can't wait to bring you more delicious meals in the weeks ahead.
Thanks again for being part of the HelloFresh family!
Kind regards,
Renzo
HelloFresh Team
Svar från Hellofresh Ireland
Hi Evelyn,
Thank you so much for your wonderful review!
We're delighted to hear that everything has been wonderful so far. It means a lot to us to know you're enjoying your HelloFresh experience.
We truly appreciate your support and look forward to continuing to provide you with delicious meals and a great experience every week.
Thanks again for being part of the HelloFresh family!
Kind regards,
Renzo
HelloFresh Team
Delicious great recipe but…
Delicious great recipe but unfortunately I can’t sign up every week based on medical commitments.
I definitely recommend to my friends and hopefully I know possibly order every 2nd week. So helpful, especially when using the card and not having trouble reading recipe 👏👏🤗😊
8 september 2026
Svar från Hellofresh Ireland
Hi Bernie,
Thank you so much for your wonderful 5-star review! ⭐ We're delighted to hear that you're enjoying our delicious recipes and that you find the recipe cards easy to follow. 🍽️💚
We completely understand that medical commitments can make it difficult to receive a box every week, and that's absolutely okay. We're grateful that you've chosen to fit HelloFresh into your schedule whenever you can. 💚
It also means a lot to hear that you'd recommend us to your friends. Thank you for your kind words and continued support! 🥰 We look forward to cooking with you again whenever you're ready, whether that's every second week or whenever it suits you best. 🥕🍅
Take care, and we hope to see you again soon! 🌟
Renzo
HelloFresh Team
First order..but so far ok
8 september 2026
Svar från Hellofresh Ireland
Hi Customer,
Thanks so much for giving us a try, we’re so glad that you enjoyed the wide variety and delicious flavours.
If there’s anything we can do to turn that 4 into a 5, we’d love to hear it! Please don’t hesitate to let us know, we’re always looking to improve. 😊
Here’s to more tasty, hassle-free meals ahead! 🥗✨
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
– Ann 💚
The Hellofresh Team
Omy goodness Yum Yum this has been such a fab…
Omy goodness this has been such a fab experience Delighted this exists! As my partner and I were getting so fed up with shopping and running out of ideas for what to get and what to cook. Hello Fresh has been Amazing!! The meals are SO tasty, different then we'd cook and turn out restaurant standard meals. Yum yum! Really well layed out and explained instructions easy to follow. Very impressed so far! Love that it is all local and Irish too!
3 september 2026
Svar från Hellofresh Ireland
Hi Carol Ann, what a lovely review, thank you so much for taking the time to share! We’re thrilled to hear you and your partner are enjoying the tasty, restaurant-standard meals, with clear instructions that make cooking feel easy. 💚 It’s also wonderful to know you love that they’re local and Irish too.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
– Ann 💚
The Hellofresh Team
Too many emails about crap if I want…
Too many emails about crap if I want to order ip go order getting 5 emails a day
6 september 2026
Svar från Hellofresh Ireland
Hi Alan, I’m sorry for the frustration this has caused. We understand how overwhelming it is to receive multiple emails when you’re just trying to place an order.
If you haven’t already, please review your email notification preferences so you can reduce the frequency of messages. If you continue to receive an unusually high number of emails, our support team can help check what’s causing it, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
– Ann 💚
The Hellofresh Team
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