This app is a scam immediately after the initial purchase I was charged 9.99. Thankfully my Apple Card red flagged it. But I was still charged 4.99 for a trial which I never used, I emailed the co.... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I found the app useful and helpful in assessing my current stress levels. However, I did not see in the T’s & C’s that there was a £29.99 monthly charge. My request to unsubscribe was actioned promptl... Se mer
Företaget har svarat
This app has the potential to to me amazing. Technology is not there yet, since Apple Watches cannot measure glucose yet, you’d need to manually enter your data.
Företaget har svarat
It is a good app for maintaining overall health. I was expecting it to measure my blood sugar level, but it only helps enter my blood sugar numbers and monitor. Thanks for giving me a refund. If the a... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
HeartBit is a personal wellness companion designed to help you understand how your body feels throughout the day. We know how overwhelming health tracking can become — endless numbers, conflicting advice, and dashboards that leave you more confused than informed. HeartBit is built on a different idea: that paying attention to your body should feel calm, clear, and genuinely useful. Built for iPhone and Apple Watch, our widgets turn your current state into something you can read at a glance. Instead of raw numbers, you see friendly characters reflecting how you are right now — whether your body is calm, energized, under pressure, or simply asking for a pause. HeartBit brings together the essential signals that shape your day: stress, energy, heart, and glucose trends. It draws on your Apple Watch and Apple Health data. If you care about your long-term wellbeing, HeartBit is made for you.
Kontaktuppgifter
2,8
Medel
137 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Heartbit
We're really glad we could help you quickly, Alain! If you find HeartBit useful, we'd love if you could share it with friends who care about their heart health.
The HeartBit Team
This app does not measure blood sugar
This app does not measure blood sugar. After downloading and trying it, I immediately deleted the app before the trial period could end. Nonethess, heartbit has charged my credit card for months with no clear way to cancel it. avoid this app at all costs
6 juni 2025
Omdöme utan inbjudan
Svar från Heartbit
We're truly sorry for the ongoing charges and frustration. You're right that HeartBit tracks heart metrics, not blood sugar, and we should have made that clearer upfront. Please email us directly at help@heartbit.app with your account details so we can review your refund request and stop any future billing immediately.
The HeartBit Team
Misleading
I downloaded the app once I doubled click the side button to download it I noticed that it couldn’t do the things that it said so I deleted it unknowingly surprised I got a load off charges, contacted my bank and the blocked them that was on Thursday, today they tried taking £29.99 my block on my account for this company worked so hopefully they won’t try again
24 september 2025
Omdöme utan inbjudan
Svar från Heartbit
Kevin, we're really sorry you had this experience with unexpected charges. Please email us at help@heartbit.app with your details so we can review your refund request and sort this out properly.
The HeartBit Team
This app has great features and…
This app has great features and wonderful customer service!
25 september 2025
Omdöme utan inbjudan
Svar från Heartbit
So glad the features are working well for you, Melissa! Our team really appreciates the kind words about their support. If you know anyone who'd benefit from better heart health insights, we'd love for you to share HeartBit with them!
The HeartBit Team
Good customer service and good with…
Good customer service and good with communications. Would recommend.
17 september 2025
Omdöme utan inbjudan
Svar från Heartbit
Thanks so much, Lori! We're really glad our team could help and keep things clear for you. If your friends are into tracking their heart health, we'd love for you to share HeartBit with them!
The HeartBit Team
Good customer service
Good customer service, very professional and quick
17 september 2025
Omdöme utan inbjudan
Svar från Heartbit
Thanks for highlighting our support team, Jerry! We're glad we could help you quickly and get things sorted. If you're enjoying HeartBit, we'd love it if you shared it with friends who care about their heart health.
The HeartBit Team
This is a good app!
This is a good app!! But the fee is too expensive for me...
17 september 2025
Omdöme utan inbjudan
Svar från Heartbit
Hey Marie! So glad you're enjoying the app and finding it useful. We totally get that pricing matters — we're working on making HeartBit accessible to more people. If you have friends or family who might benefit, sharing the app with them helps us keep improving it for everyone like you!
The HeartBit Team
This is sort of a small print scam
This is sort of a small print scam. They say try it for $.99, but as soon as you touch it a $6.00 charge is added. Much of the information it promised to show you is info you have to put in yourself.
7 september 2025
Omdöme utan inbjudan
Svar från Heartbit
We're sorry you felt misled, James. That's not the experience we want anyone to have. Please email us at help@heartbit.app with your account details so we can review your refund request and help sort this out.
The HeartBit Team
Avoid - Does not measure Blood Sugar
Avoid - Does not read blood glucose. Best advice is to cancel your payments with your bank. Avoid. Updated 22/04/26 - Reply from Heartbit (only 8 months later) - It does not measure gluscose - I already told you that plus others - why mention gluscose when you app does nothing for it - maybe manually tracking but that only requires a spreadsheet.
19 augusti 2025
Omdöme utan inbjudan
Svar från Heartbit
Paul, we're sorry for the confusion. HeartBit has never claimed to measure blood glucose, as that's not technically possible with Apple Watch sensors. Our app focuses on heart rate variability and cardiovascular health tracking. If there was misleading information that led to your purchase, please email help@heartbit.app and we'll look into this right away.
The HeartBit Team
AVOID this app at all costs because you…
AVOID this app at all costs because you will be charged a monthly cost (£29.99) that you will have been unaware of. No email notification, no customer care, no easy way to cancel.
6 maj 2025
Omdöme utan inbjudan
Svar från Heartbit
We're truly sorry you experienced unexpected charges and difficulty reaching us. This isn't the experience we want anyone to have with HeartBit. Please email us directly at help@heartbit.app with your account details so we can review your situation and help resolve this right away.
The HeartBit Team
Just realized this scam company has…
Just realized this scam company has been charging my cc $29.99 for months. I don't even have this app. I have talked with my CC and they are blocked. I have contacted the company - I never signed up and downloaded the app. Just got an email saying they canceled my "subscription" (that I never signed up for).
17 augusti 2025
Omdöme utan inbjudan
Svar från Heartbit
We're truly sorry this happened to you. We take billing concerns very seriously and want to investigate how charges appeared without your knowledge. Please email help@heartbit.app with your account details so our team can review your case.
The HeartBit Team
Ripper din konto
Det rent svindel. App’en kan ingenting. Trækker 30 dollars fra din konto om måned. Kan ikke stoppes eller siges op. Skamløst at Appel lukker dem ind.
Tak for jeres svar, men I har svindlet mig en gang. Hvis I får mit kontonummer gør I det igen.
En gang var mere end rigeligt.
19 juli 2025
Omdöme utan inbjudan
Svar från Heartbit
Vi beklager dybt den oplevelse, du har haft. Dette burde aldrig være sket, og vi forstår din frustration. Skriv venligst til help@heartbit.app med dine kontooplysninger, så kan vores team hjælpe dig med at få dette løst med det samme.
The HeartBit Team
Poor comms
Poor comms, ignored my cancellation instructions they are scammers!!!!
28 juli 2025
Omdöme utan inbjudan
Svar från Heartbit
We're truly sorry you felt ignored, and that's not the experience we want anyone to have. Please email help@heartbit.app with details of your cancellation request so we can review what happened and sort this out properly. We'll take a close look at your account and help resolve this.
The HeartBit Team
Misleading app and then without warning…
Misleading app and then without warning the take 29.99 out you account. Inability to contact some one to cancel subscription. Notified bank and also cancelled via the app. Reported as fraudulent
30 juni 2025
Omdöme utan inbjudan
Svar från Heartbit
We're truly sorry for the frustration with the unexpected charge and the difficulty reaching us. Please email help@heartbit.app right away with your account details so we can review your refund request and sort this out properly. We take these concerns seriously and want to make this right.
The HeartBit Team
Total waste of time and unable to stop…
Total waste of time and unable to stop payments being pulled from my account
20 juni 2025
Omdöme utan inbjudan
Svar från Heartbit
We're really sorry you've had this frustrating experience with billing. Please reach out to us directly at help@heartbit.app with your account details, and our team will help you stop the charges right away.
The HeartBit Team
They are dodgy
They are dodgy , subscribe one with fuzzy information. I have grave doubts about them .
10 juni 2025
Omdöme utan inbjudan
Svar från Heartbit
We're truly sorry you felt misled during signup. That's not the experience we want anyone to have. Please email us at help@heartbit.app with your account details so we can address your concerns directly and help resolve this.
The HeartBit Team
Don’t use it, it’s a scam
It’s a scam to take £29.99 a month from customers after a small initial sign up fee.
They don’t have the courtesy to send you information about the upcoming payments that they are going to take from you.
The App itself is difficult to use and doesn’t give you the promised monitoring.
12 juni 2025
Omdöme utan inbjudan
Svar från Heartbit
Andrew, we're genuinely sorry you've had this experience. We take billing transparency seriously and want to make this right for you. Please email us at help@heartbit.app with your account details so we can review your refund request and address the app issues you're facing.
The HeartBit Team
Great experience
Had my doubts while looking at the ad but after few days of use got really used to it
Didn't think I would need any new health app but I found features provided very useful
- There's a bit of a lag
+ Great way to track health stats
8 juni 2025
Omdöme utan inbjudan
Svar från Heartbit
Thanks so much, Jason! Really glad the health tracking features won over your initial doubts. We're working on improving the lag issue you mentioned, so keep an eye out for updates. If you know anyone who'd benefit from better heart health insights, we'd love for you to share HeartBit with them.
The HeartBit Team
Got what I wanted from it
As said in the title got everything I wanted from the app
There's a little "ping" from phone to watch but it didn't bother me. Use it everyday now
6 juni 2025
Omdöme utan inbjudan
Svar från Heartbit
Thank you for sticking with HeartBit! We're glad the app delivers what you need.. Feel free to share the app with friends who care about their heart health!
The HeartBit Team
I cancelled this subscription 4 weeks…
I cancelled this subscription 4 weeks ago but they still keep taking money from my account. I’ve had to report them to my bank as fraudulent
9 juni 2025
Omdöme utan inbjudan
Svar från Heartbit
We're really sorry this happened. This is absolutely not the experience we want anyone to have. Please email us right away at help@heartbit.app with your account details so we can sort this out and review your refund request immediately.
The HeartBit Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.