This app is a scam immediately after the initial purchase I was charged 9.99. Thankfully my Apple Card red flagged it. But I was still charged 4.99 for a trial which I never used, I emailed the co.... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I found the app useful and helpful in assessing my current stress levels. However, I did not see in the T’s & C’s that there was a £29.99 monthly charge. My request to unsubscribe was actioned promptl... Se mer
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This app has the potential to to me amazing. Technology is not there yet, since Apple Watches cannot measure glucose yet, you’d need to manually enter your data.
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It is a good app for maintaining overall health. I was expecting it to measure my blood sugar level, but it only helps enter my blood sugar numbers and monitor. Thanks for giving me a refund. If the a... Se mer
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Företagsinformation
Skrivet av företaget
HeartBit is a personal wellness companion designed to help you understand how your body feels throughout the day. We know how overwhelming health tracking can become — endless numbers, conflicting advice, and dashboards that leave you more confused than informed. HeartBit is built on a different idea: that paying attention to your body should feel calm, clear, and genuinely useful. Built for iPhone and Apple Watch, our widgets turn your current state into something you can read at a glance. Instead of raw numbers, you see friendly characters reflecting how you are right now — whether your body is calm, energized, under pressure, or simply asking for a pause. HeartBit brings together the essential signals that shape your day: stress, energy, heart, and glucose trends. It draws on your Apple Watch and Apple Health data. If you care about your long-term wellbeing, HeartBit is made for you.
Kontaktuppgifter
2,8
Medel
137 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I canceled within a minute of…
I canceled within a minute of downloading the app as they charge $29.99 a month which is too much for any app. I canceled March 1, 2025 immediately after downloading and deleted. They owe me for March, April, May, June and July of 2025 and say they will give me refund after writing a positive review on here. This is a demanded review!!!!!
28 februari 2025
Omdöme utan inbjudan
Svar från Heartbit
We're truly sorry you had this experience and understand your frustration completely. We never ask customers to write positive reviews in exchange for refunds, and we'd like to look into what happened right away. Please email help@heartbit.app with your account details so we can review your refund request and resolve this as quickly as possible.
The HeartBit Team
They charge £6.99 for a trial week the…
They charge £6.99 for a trial week the processed £49.99 for each month after. I never used this app but was charged from March till December and the offered half my last payment back. Stay clear of this app it’s a ripoff ! They should be ashamed of the way they don’t give you notifications of the increase and charge😡😡😡😡
15 december 2025
Omdöme utan inbjudan
Svar från Heartbit
We're truly sorry you had this experience with unexpected charges. That must have been incredibly frustrating to discover months of payments for an app you weren't using. Please email help@heartbit.app with your account details so we can help resolve this properly and make things right.
The HeartBit Team
Total health checks.
This app has many useful and interesting futures. I recommend therefore trying this out.
3 december 2025
Omdöme utan inbjudan
Svar från Heartbit
So glad you're enjoying all the features! It's great to hear you find them useful and interesting. Feel free to share HeartBit with friends who might benefit from tracking their heart health too.
The HeartBit Team
Refund not received
It’s been months and I’ve still not received my refund!
29 oktober 2025
Omdöme utan inbjudan
Svar från Heartbit
We're truly sorry you haven't received your refund yet. Please email help@heartbit.app right away with your account details so we can track down what happened and get this resolved for you immediately.
The HeartBit Team
Snelle reacties.
Snelle reacties. Ik moest een goede review schrijven om geld terug te krijgen.
21 november 2025
Omdöme utan inbjudan
Svar från Heartbit
Het spijt ons enorm dat je je onder druk gezet voelde. Dat is absoluut niet hoe we werken en we nemen dit zeer serieus. Stuur ons alsjeblieft de details van dit contact op help@heartbit.app zodat we dit kunnen onderzoeken en direct kunnen oplossen.
The HeartBit Team
I have try to cancel my subscription…
I have try to cancel my subscription but it says that the email is invalid for heartbit how can I get my money back from them
18 november 2025
Omdöme utan inbjudan
Svar från Heartbit
We're sorry you've been having trouble canceling. Please email us directly at help@heartbit.app with your account details, and our team will sort this out for you right away and assist with your refund request.
The HeartBit Team
I was asked to put a high rating in…
I was asked to put a high rating in order to get my refund for a policy that should have been cancelled previously- after I added the rating and the day they agreed to refund the amount a new charge was added - this is unacceptable -
14 november 2025
Omdöme utan inbjudan
Svar från Heartbit
We're truly sorry this happened. This is completely unacceptable and not how we operate. Please email us immediately at help@heartbit.app with your account details so we can investigate this billing issue and make it right.
The HeartBit Team
Happy with the help and reply waiting…
Happy with the help and reply waiting refund though
14 november 2025
Omdöme utan inbjudan
Svar från Heartbit
We're glad we could help you, Terry! If you have any questions in the meantime, feel free to reach out at help@heartbit.app.
The HeartBit Team
Svar från Heartbit
We're so glad our team could help you out, Ralf! If you're enjoying the app, we'd love it if you could share HeartBit with friends who care about their heart health too.
The HeartBit Team
It is not there yet
It is not there yet. Good overall health app but without an independent measurement option of blood sugar. That is probably still to be developed.
10 november 2025
Omdöme utan inbjudan
Svar från Heartbit
Thanks for the honest feedback, Jelle! You're right that blood sugar tracking isn't available yet, but we're actively exploring ways to expand our health metrics while keeping the focus on what Apple Watch does best. We'd love to have you check back as we continue to improve the app.
The HeartBit Team
Quick reply
I am happy with reply. But still waiting for all my refund please.
Thank you in advance
10 november 2025
Omdöme utan inbjudan
Svar från Heartbit
We're glad we could respond quickly! We appreciate your patience.
The HeartBit Team
Im Urlaub in Mexiko App getestet habe…
Während meines Urlaubs in Mexiko habe ich die App getestet, sehr gute Funktion, sehr gute Menüführung .
In Deutschland benutze ich eine ähnliche App.
6 augusti 2025
Omdöme utan inbjudan
Svar från Heartbit
Markus, vielen Dank für's Testen während deines Mexiko-Urlaubs! Es freut uns sehr, dass dir die Menüführung und Funktionen gefallen haben. Teile HeartBit gerne mit Freunden und Familie, die ebenfalls ihre Herzgesundheit im Blick behalten möchten.
The HeartBit Team
I had a problem with my subscription…
I had a problem with my subscription and it was all sorted out in 30 minutes.
31 oktober 2025
Omdöme utan inbjudan
Svar från Heartbit
Thank you Amélie ! We're really glad we could sort out your subscription issue so quickly. If you're enjoying HeartBit, we'd love it if you shared it with friends who might benefit from tracking their heart health too.
The HeartBit Team
I downloaded the app but did not use…
I downloaded the app but did not use ever since. I am happy i am getting a refund. thanks guys.
15 juli 2025
Omdöme utan inbjudan
Svar från Heartbit
Thanks for letting us know, Butch. We're sorry the app didn't click for you this time, but we're glad we could sort out the refund. If you ever want to give it another shot, we'd love to help you get the most out of it.
The HeartBit Team
Agradezco la aportación pero no recoge…
Agradezco la aportación pero no recoge las expectativas y la medición correcta. . Gracias agradecería la devolución
19 september 2025
Omdöme utan inbjudan
Svar från Heartbit
Lamentamos que la app no haya cumplido tus expectativas de medición. Por favor, escríbenos a help@heartbit.app con los detalles de tu suscripción para revisar tu solicitud de reembolso y ayudarte personalmente.
El equipo de HeartBit
This app has Useful number of health…
This app has Useful number of health related components that are useful if used correctly .
So far the response to queries have been positive .
15 oktober 2025
Omdöme utan inbjudan
Svar från Heartbit
Thanks for the kind words, Frederick! We're glad the health components are proving useful and that our support team has been helpful whenever you've reached out. If you're enjoying the experience, we'd love it if you shared HeartBit with friends who might benefit from better heart health tracking.
The HeartBit Team
Bad and good
The app was underwhelming but the customer support was adequate.
8 oktober 2025
Omdöme utan inbjudan
Svar från Heartbit
We appreciate your honesty, Glenda. Sorry the app didn't meet your expectations yet. We'd love to understand what felt underwhelming so we can improve. Feel free to reach out to help@heartbit.app with any specific thoughts.
The HeartBit Team
Good Support service
I was disappointed with the app, but I can't complain about the support team.
As soon as I contacted them, they dealt with my concern and refunded my charge.
8 oktober 2025
Omdöme utan inbjudan
Svar från Heartbit
Thanks for giving us a chance to make things right, Ian! We're glad our support team could help you out quickly with the refund. If you ever want to give HeartBit another shot, we'd love to have you back.
The HeartBit Team
Great product!
8 oktober 2025
Omdöme utan inbjudan
Svar från Heartbit
We're so glad you're loving HeartBit, Emily! If you know anyone else who'd benefit from better heart health insights, we'd love for you to share the app with them.
The HeartBit Team
Answer very quickly to my request
8 oktober 2025
Omdöme utan inbjudan
Svar från Heartbit
We're so glad we could help you quickly, Sophie! Fast support is something we really care about, and it's great to know it made a difference for you. If you love the app, sharing it with friends who care about their heart health would mean the world to us.
The HeartBit Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.