This app is a scam immediately after the initial purchase I was charged 9.99. Thankfully my Apple Card red flagged it. But I was still charged 4.99 for a trial which I never used, I emailed the co.... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I found the app useful and helpful in assessing my current stress levels. However, I did not see in the T’s & C’s that there was a £29.99 monthly charge. My request to unsubscribe was actioned promptl... Se mer
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This app has the potential to to me amazing. Technology is not there yet, since Apple Watches cannot measure glucose yet, you’d need to manually enter your data.
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It is a good app for maintaining overall health. I was expecting it to measure my blood sugar level, but it only helps enter my blood sugar numbers and monitor. Thanks for giving me a refund. If the a... Se mer
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Företagsinformation
Skrivet av företaget
HeartBit is a personal wellness companion designed to help you understand how your body feels throughout the day. We know how overwhelming health tracking can become — endless numbers, conflicting advice, and dashboards that leave you more confused than informed. HeartBit is built on a different idea: that paying attention to your body should feel calm, clear, and genuinely useful. Built for iPhone and Apple Watch, our widgets turn your current state into something you can read at a glance. Instead of raw numbers, you see friendly characters reflecting how you are right now — whether your body is calm, energized, under pressure, or simply asking for a pause. HeartBit brings together the essential signals that shape your day: stress, energy, heart, and glucose trends. It draws on your Apple Watch and Apple Health data. If you care about your long-term wellbeing, HeartBit is made for you.
Kontaktuppgifter
2,8
Medel
137 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Heartbit
Es tut uns leid, dass der Preis Sie enttäuscht hat. Wir verstehen Ihre Frustration und würden gerne mehr über Ihre Erwartungen erfahren. Bitte schreiben Sie uns an help@heartbit.app, damit wir gemeinsam eine Lösung finden können.
Das HeartBit Team
Payment taken for “free” app.and subsequent suggestion for a positive review.
Received from HeartBit support 18:2:26
when I asked for the payment taken for free app. I have no idea about the app as I decided I didn’t need it as I’m not diabetic. So the review is for the app managers/ceo. I sincerely hope the refund doesn’t cost me the monies taken for the “free” app.
“Hi D,
Thanks for reaching out.
To support our small team, we kindly ask you to leave a positive review (5 stars) on Trustpilot before we proceed with your refund.
You will receive the link to leave a review within 5 minutes to your email.
Once you’ve done this, please send us a screenshot so we can immediately issue your refund.
We really appreciate your help!
Best regards,
Support Team”
18 februari 2026
Svar från Heartbit
Hi Donna, we're really sorry this happened. That message absolutely does not represent how we operate, and we've launched an immediate investigation into this. Please email help@heartbit.app directly so we can process your refund right away with no conditions attached.
The HeartBit Team
I downloaded thi app that never worked…
I downloaded thi app that never worked but I was chhargert in 3 transactions
14 february 2026 29.99 GBP.
09 february 2026 0.99 GBP
09 february 2026 6.00 GBP
I want my money back
14 februari 2026
Omdöme utan inbjudan
Svar från Heartbit
We're really sorry the app didn't work for you and that you were charged. Please email help@heartbit.app with these transaction details so our team can look into this right away. We want to make this right.
The HeartBit Team
Svar från Heartbit
So glad we could help you out quickly, Coco! We designed HeartBit to be as straightforward as possible. If anyone you know could benefit from better heart health insights, we'd love for you to share the app with them!
The HeartBit Team
I am not using Apple Watch anymore
I am not using Apple Watch anymore. Want to cancel the subscription but cannot just do it. I am using a correct email address I used to create the account but it on the website it say "user not found"
11 februari 2026
Omdöme utan inbjudan
Svar från Heartbit
We're really sorry you're stuck like this — that's frustrating. Please email us directly at help@heartbit.app with your account details, and we'll cancel your subscription and sort out any billing immediately. We'll make sure this gets resolved for you ASAP.
The HeartBit Team
Thank you for refunding my money when I…
Thank you for refunding my money when I asked you to very prompt
9 februari 2026
Svar från Heartbit
We're really glad we could help you out quickly, Lorraine! If you ever decide to give HeartBit another try, we'd love to have you back.
The HeartBit Team
Was easy to work with and very helpful!
5 februari 2026
Svar från Heartbit
So glad the experience was smooth for you, Adrianne! We're here whenever you need us. Feel free to share HeartBit with anyone who might benefit from better heart health tracking.
The HeartBit Team
Very helpful and understanding with my…
Very helpful and understanding with my query.
29 januari 2026
Omdöme utan inbjudan
Svar från Heartbit
So glad we could help! It's always our goal to make sure every question gets the care it deserves. If you find HeartBit useful, we'd love if you shared it with friends who might benefit too!
The HeartBit Team
FRAUD ALERT
FRAUD ALERT
Charged 99p, £6.00 and £29.99 for an app I don’t even have?? No subscription anywhere on my phone, no email paper trail. Tried to contact by phone and it’s a wrong number. Cancelled all payments with my credit card and reported as fraudulent activity.
29 januari 2026
Omdöme utan inbjudan
Svar från Heartbit
We're really sorry this happened to you, Melanie. This sounds incredibly frustrating, and we want to help sort it out immediately. Please email us at help@heartbit.app with your account details so we can investigate these charges and get this resolved for you.
The HeartBit Team
They charged me $.99 for free trial
They charged me $.99 for free trial, then right away charged me $6.00. When I emailed asking for a refund they said free trials are not refundable. I said $.99 was the free trial, but they wouldn’t refund my $6.00. I am reporting them.
24 januari 2026
Omdöme utan inbjudan
Svar från Heartbit
Sandra, we're truly sorry for the confusion about the charges. That's not the experience we want anyone to have. Please email us directly at help@heartbit.app with your account details so we can look into this immediately and make it right.
The HeartBit Team
Frauds
Frauds. They charged me $9.99 when they offered a 99 cents trial. They have no cancel options and they charged another unexplained $3.00 to my credit card thus far.
26 januari 2026
Omdöme utan inbjudan
Svar från Heartbit
We're truly sorry for the confusion and frustration with the charges. This isn't the experience we want anyone to have. Please email us at help@heartbit.app with your account details so we can look into what happened and make this right immediately.
The HeartBit Team
SCAM
Such a scam. They won’t cancel my account they bill my card $9.99 every single day! A payment goes through and they bill me again the next day I have to work hard to keep no money in the account because they bill me every single day!! I’ve tried in every way to cancel the account, but they just keep billing me.
25 januari 2026
Omdöme utan inbjudan
Svar från Heartbit
Lynda, we're really sorry you're dealing with this billing issue. This sounds incredibly frustrating and definitely not how our service should work. Please email us directly at help@heartbit.app with your account details so we can immediately stop any charges and sort this out for you.
The HeartBit Team
This website is a absolute disgrace
This website is a absolute disgrace. I sign up for the 99p trial. After I
Put it through they took £6.00 from my account without asking me. I contacted them, I was sent the same email over and over. The app does not work I would like this stopped as they are exploiting people who have illness and vulnerable.
6 januari 2026
Omdöme utan inbjudan
Svar från Heartbit
Patricia, we're truly sorry this happened. We understand your frustration about the unexpected charge and the emails you received. Please email help@heartbit.app with your account details so we can personally look into this, address the billing issue, and make it right.
The HeartBit Team
Svar från Heartbit
So glad you're enjoying the app, Rukhsana! It means a lot to hear you've had a good experience with us. If you know anyone who'd benefit from tracking their heart health, we'd love for you to share HeartBit with them.
The HeartBit Team
They were very quick to respond
They were very quick to respond. Just waiting for full refund
Thank you
21 december 2025
Omdöme utan inbjudan
Svar från Heartbit
We're glad we could respond quickly, Jennifer! Thanks for giving us a chance to make things right.
The HeartBit Team
Look the App looks great it’s just not…
Look the App looks great it’s just not for me it was purchased by my child on accident
21 december 2025
Omdöme utan inbjudan
Svar från Heartbit
Hi Maria, thanks for letting us know what happened. We totally understand accidents happen. Please reach out to help@heartbit.app and our team will sort out the accidental purchase for you right away.
The HeartBit Team
Refund
After downloading app I realised that at 65 I’m unlikely to use it so I’ve asked for refund and hopefully won’t wait too long for it
20 december 2025
Omdöme utan inbjudan
Svar från Heartbit
We understand the app wasn't the right fit for you at this time. Please reach out to help@heartbit.app with your refund request and our team will process it promptly. We appreciate you giving HeartBit a try.
The HeartBit Team
As in other reviews
As in other reviews, I got charged after installing the apps and note that it is not really doing what was advertise I deleted it but then got charged for subscription? There was no options to cancel after installation.
19 december 2025
Omdöme utan inbjudan
Svar från Heartbit
We're sorry this happened. We hear your frustration about the unexpected charge. Please email us at help@heartbit.app with your account details so we can look into this immediately and sort it out for you.
The HeartBit Team
This app doesn’t do as advertised does…
This app doesn’t do as advertised does not do blood sugar do not recommend as a matter of fave they asked me to leave a positive review huh .. nope
3 december 2025
Omdöme utan inbjudan
Svar från Heartbit
Kevin, we hear you and we're sorry for the confusion. HeartBit tracks heart rate and HRV, not blood sugar levels. Please email us at help@heartbit.app so we can sort out your subscription and make this right.
The HeartBit Team
It is a good app for maintaining…
It is a good app for maintaining overall health. I was expecting it to measure my blood sugar level, but it only helps enter my blood sugar numbers and monitor. Thanks for giving me a refund. If the app can measure blood sugar along with pulse and blood pressure, it will be very useful.
2 december 2025
Omdöme utan inbjudan
Svar från Heartbit
We're so glad you're finding the app helpful for monitoring your overall health! While we can't measure blood sugar directly through the watch sensors (no wearable can do that accurately yet), we're always exploring new ways to make health tracking more comprehensive. Thanks for giving us a try, and we hope you'll share HeartBit with anyone who might benefit from better heart health insights!
The HeartBit Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
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