I live in a different place now. The building I live in has 30 condos on its three floors. Being able to hear the elevator, postal workers, and other working people has made it easier to protect mys... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Completely satisfied with the service and support I received throughout the process. I am happy with my results. After talking to friends about their hearing aid experiences, I believe I chose the bes... Se mer
Excellent customer service! Everyone spoke perfect English! Techs help you through digital stuff, no problem. ( I'm a 75yo tech dinosaur! ) Even though I was looking at their most expensive aids... Se mer
Företaget har svarat
The device works great for me, better hearing. Problems to work through: blue tooth phone connectivity, controlling feedback.
Företagsinformation
Skrivet av företaget
Founded in 2012 in Germany and now based in Miami, FL, and Denver, CO, hear.com is the fastest-growing online hearing care company and the world’s largest provider of quality hearing aids. Our mission is to make quality hearing care accessible to everyone, regardless of lifestyle, budget, or location. At hear.com, we believe in personalized hearing care. Our innovative business model integrates advanced online marketing, free consultations with hearing experts, and a network of top audiologists to ensure exceptional service. We address barriers to hearing care, including access, stigma, and cost. Our award-winning products include the hear.com Horizon IX Hearing Aids, which offers advanced technology for clear speech and seamless conversations, and our Clinic-In-A-Box™ Tele-Audiology service, delivering high-quality care from home. We provide a 45-day no-risk trial and a 100% money-back guarantee, enhancing customer confidence. Our dedication to service has earned accolades from Newsweek and an A+ rating from the Better Business Bureau, along with numerous awards such as the Big Innovation Award and the Red Dot Design Award. Visit www.hear.com for more information.
hear.com – Hear well. Live well.
Skrivet av företaget
- Why hear.com?
- At hear.com we believe that everyone should hear well to live well. We’ve already changed over 100,000 lives by making the process of finding the right hearing aids easy and convenient. Thanks to our hearing success formula, we are the fastest-growing hearing care company in the world, and our customers are twice as happy as the industry average.
- hear.com's latest technology and unbiased recommendations
- hear.com works with all the top hearing aid manufacturers and don’t maintain inventory to ensure we provide you with the latest technology. Every person’s hearing is unique, so we provide expert consultations and connect you with a local hearing care specialist to guarantee we find the best hearing aids for your specific needs.
- Our risk-free trial and free returns
- The only way to experience the benefits of modern hearing aids is to actually give them a try. hear.com provides a 45-day, money-back guarantee in order to experience them for yourself. If you don’t hear the difference and see the improvements in your life, we’ll gladly provide a full refund.
- Warranties and service
- All of our hearing aids come with manufacturer warranties for up to 3 years and additional service visits to guarantee your hearing aids are fine-tuned to your satisfaction. We also provide personalized coaching and support to ensure your hearing success.
hear.com
Kontaktuppgifter
396 Alhambra Circle #S1200, 33134, Miami, USA
- (786) 520-2456
- info@hear.com
- hear.com
4,6
Utmärkt
2 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I got my hearing aids through Hear.com…
I got my hearing aids through Hear.com and Hello Hearing 3 years ago. I recently upgraded my hearing aids and what a difference that has made. We have red breasted finches around our place and hearing them again is a pleasant part of life I have been missing out on. I don't ask people to repeat themselves frequently, My hearing aids are a part of life for me from 5 am until I go to bed around 10 pm. It's a pleasure being able to hear everything again and I don't ask people to repeat themselves, and I don't miss out on a lot of conversations with my wife. My hearing aids has improved my quality of life and I wouldn't go a day without them. They are a huge part of me and I enjoy what they give me every day.
Sincerely,
Paul Partridge
I am hear.com
29 april 2026
Omdöme utan inbjudan
Svar från hear.com
Hi Paul,
Thank you so much for sharing your experience—it truly means a lot to us.
We’re thrilled to hear how much of a difference your upgraded hearing aids have made in your daily life. Being able to enjoy the sounds of nature again—like the red-breasted finches—and stay fully connected in conversations with your wife is exactly what we hope to bring to our customers.
It’s incredibly meaningful to know your hearing aids have become such an important and positive part of your everyday routine. Thank you for your continued trust over the years—we’re honored to be part of your journey to better hearing!
Curtis, Customer Success Team
Personnel go out of their way to help customers
All the staff with this company is very helpful. They go out of their way to make sure that you are very satisfied. The quality of the hearing aids is fantastic. 
29 april 2026
Omdöme utan inbjudan
Svar från hear.com
Dear Lynn,
Thank you so much for your wonderful feedback!
We’re delighted to hear that our team has been so helpful and dedicated to making sure you’re satisfied. It’s also great to know that you’re enjoying the quality of your hearing aids.
Your kind words mean a lot to us—thank you for choosing hear.com!
Curtis, Customer Success Team
First two months with my Horizon Devices from Hear.com
I was impressed by the smoothness of the process. After speaking with John Joldersman and agreeing the a risk free trial I received a package that included a tablet along with the necessary equipent to facilitate online video, hearing test equipment and a set of hearing aids. It was neatly packaged easy to use and the set up and testing session went very well. In a relatively short time the testing was completed, hearing devices were set up and instructions for use was completed. A follow up meeting was held a few adjustments were made to resolve the minor issues that I reported and I have been using them ever since. John has also followed up with phone calls during the 45 day trial period.
I am very happy with the devices and the results provided a better day to day experience than my previous devices and the ability to change settings based on circumstances is far superior to what I had.
I am easily able to supress much of the noise around me and focus on the source of what I am involved in from noisy circumstances, like a restaurant, to watching TV or just wanting to have peace and quiet and still be able to respond if necessary.
I have had several questions along the way and got quick and helpful responses to those questions.
I have had no problems with the devices in the first two months.
27 april 2026
Omdöme utan inbjudan
Svar från hear.com
Dear Dudley,
Thank you so much for your detailed and thoughtful feedback!
We’re thrilled to hear that your experience was smooth from start to finish and that everything—from the setup to the follow-up care—met your expectations. It’s great to know that John provided attentive support throughout your journey and helped ensure everything was tailored to your needs.
We’re especially happy to hear how much your hearing aids have improved your day-to-day life—whether it’s managing background noise, enjoying TV, or staying engaged in conversations. That kind of impact is exactly what we strive for.
We truly appreciate your trust and are glad our team could provide quick and helpful support along the way. If you ever need anything in the future, we’re always here to help!
Curtis, Customer Success Team
Svar från hear.com
Hello,
Thank you so much for your kind feedback!
We’re glad to hear that the process was easy and that our team was helpful along the way. Providing a smooth and supportive experience is very important to us.
We truly appreciate your trust and are always here if you need anything!
Curtis, Customer Success Team
Thus far I have enjoyed the new…hearing aids.
Thus far I have enjoyed the new hearing aids and I like the fact that I can be more independent, I am resuming driving and am looking foreword to going to the gym.
13 mars 2026
Omdöme utan inbjudan
Svar från hear.com
Dear Frans,
Thank you so much for sharing your experience!
We’re thrilled to hear that you’re enjoying your new hearing aids and that they’re helping you feel more independent. Being able to get back to driving and the gym are such meaningful milestones—what a wonderful step forward!
We truly appreciate your trust and are so glad to be part of your journey. If you ever need anything, we’re always here to help.
Curtis, Customer Success Team
Knowlegable and efficient…
Knowlegable and efficient representatives, excellent product, wonderful follow through and support, easy setup and delivery of product, thorough live setup instructions and starting help. This company did an excellent job. I had gone to an actual testing office first for evaluation, then to hear.com. I felt hear.com gave me better information and worked with me more than the in-office visit did. Don't be afraid of the on-line experience. Their service and communication was better than the in-office. I am extremely happy that I decided on hear.com for my hearing needs!
4 mars 2026
Omdöme utan inbjudan
Svar från hear.com
Dear Linda,
Thank you so much for your thoughtful and detailed feedback!
We’re thrilled to hear that you had such a positive experience with our team, from the easy setup and delivery to the ongoing support and communication. It’s especially meaningful to know that you felt well-informed and supported throughout the process.
We truly appreciate your openness to the online experience and are so glad it exceeded your expectations—even compared to an in-office visit. Your trust and satisfaction mean a great deal to us.
Thank you again for choosing hear.com for your hearing needs—we’re always here if you need anything!
Curtis, Customer Success Team
Excellent Customer Service
The entire process was low key, no hard sell and the representative assigned to assist me (Javon) was very polite, professional, and thorough throughout the process of providing information. Messages and calls kept me updated and reminded me of my all important appointment to consult and have my hearing tested. The testing facility was also low key and thorough. No hard sell as the testing confirmed that my hearing, was more than acceptable. They also arranged for the return of the unopened package that I had received in the mail. GREAT service all around. Thank you.
21 april 2026
Omdöme utan inbjudan
Svar från hear.com
Hi Nilal,
Thank you so much for your thoughtful and detailed feedback!
We’re delighted to hear that your experience felt relaxed and pressure-free from start to finish. Providing clear information, timely communication, and a supportive environment—without any hard sell—is exactly what we strive for.
It’s wonderful to know that Javon made such a positive impression and that the testing process met your expectations. We’re also glad everything was handled smoothly with your return.
We truly appreciate your kind words and your trust—thank you for choosing hear.com!
Curtis, Customer Success Team
They will help you anyway They can
The tech who helped me was great l believe it was Chris, these things work great didn't know how much I was missing and don't hear that ringing all day big difference.
27 mars 2026
Omdöme utan inbjudan
Svar från hear.com
Dear Mr. Brown,
Thank you so much for your wonderful feedback!
We’re thrilled to hear that your experience was such a positive one and that Chris was able to provide great support. It’s amazing what a difference the right hearing solution can make—especially when it comes to reducing that constant ringing and helping you reconnect with the sounds around you.
We truly appreciate your trust and are so glad you’re enjoying your hearing aids. If you ever need anything, we’re always here to help!
Curtis, Customer Success Team
These are the best hearing aids I have…
These are the best hearing aids I have ever owned. The staff is very professional and the easy low interest loan made the purchase possible for me. I can hear again. Thank you!
22 april 2026
Omdöme utan inbjudan
Svar från hear.com
Hello,
Thank you so much for your kind words!
We’re thrilled to hear that these are the best hearing aids you’ve ever owned and that our team provided a professional experience. It’s especially meaningful to know that the financing options helped make better hearing accessible for you.
Helping you hear again is exactly why we do what we do—thank you for your trust and for sharing your experience!
Curtis, Customer Success Team
This company was easy to deal with from…
This company was easy to deal with from start to finish. Their products are great and I’m happy to have made the decision to try them out. I was not disappointed in the service or the products. I highly recommend anyone with hearing problems to give them a try you have nothing to lose.
20 mars 2026
Omdöme utan inbjudan
Svar från hear.com
Dear Michael,
Thank you so much for your wonderful feedback!
We’re so glad to hear that your experience was smooth and easy from start to finish, and that both our products and service met your expectations. Knowing you’re happy with your decision means a lot to us.
We truly appreciate your recommendation and your trust—thank you for choosing hear.com!
Curtis, Customer Success Team
Good sound quality
Good sound quality. Great features. Ease of use. Good customer service.
20 april 2026
Omdöme utan inbjudan
Svar från hear.com
Hi,
Thank you for your kind words! We’re so glad to hear you’re enjoying the sound quality, features, and ease of use of your hearing aids. It’s especially great to know our customer service made a positive impact on your experience. We truly appreciate your feedback and are always here to support you on your hearing journey!
Curtis, Customer Success Team
Love my hearing aids
Love my hearing aids. No ringing or screeching in my ears. Worth the money.
17 mars 2026
Omdöme utan inbjudan
Svar från hear.com
Hi Phyliss,
Thank you so much for your kind feedback!
We’re thrilled to hear that you’re loving your hearing aids and that they’re providing a clear, comfortable listening experience. That’s exactly what we aim for.
We truly appreciate your trust and are so glad you feel they’re worth the investment. If you ever need anything, we’re always here to help!
Curtis, Customer Success Team
JUNK!! Do NOT waist your money or your time on these!!!!
Purchased for my elderly dad the end of May 2025. Had a 45 day trial period. On day 46 the hearing aids stopped working completely!? The company was unwilling to do anything to help. The Audiologist that we were working with was able to get the hearing aids replaced. We had to drive an hour and a half one way to the audiologist to have the aids adjusted. We would have to go almost every other week to have them worked on or adjusted, so much so that my elderly dad just gave up on them ever working consistently!?? They are extremely inconsistent !! It seemed that as soon as we left the office, the aids would not work properly!! We are still having to constantly turn the aids on and off to reset and hope that they work properly and most of the time they never work like we have been told that they should !!! And the company refuses to do anything!!! So now my elderly dad, who is on a fixed income, is basically out over $4900.00 for junk hearing aids that have NEVER worked like they should!!?? We went to a different audiologist and he said that with dads severe hearing loss, they should have never sold him these bottom of the line hearing aids!!?? I will never recommend this company or these aids!! Hopefully others don’t get screwed out of so much money to end up with Nothing!!!!
In response to hear.com’s reply- just as I stated: we had to travel multiple times to have the hearing aids adjusted and it seemed as soon as we left the office the hearing aids would stop working. They are extremely unreliable!! As I also stated , I spent hours on the phone with customer service and they could not figure out why they weren’t working or why they were so unreliable!!
The very first customer service rep that I talked to, before even starting the process told us that the hearing aids were just over the counter hearing aids and would not work for sever hearing loss. Should have listened to him, but the next person that we spoke with was a master manipulator and insure that they would work great for him!!? Just lies that convince people to trust them. Al they are about is getting the money! I stand by my review!! The hearing aids are junk and hopefully others will not waist their time and money on them!! Every time I talked with customer service it was just an excuse that the problems that we have were not normal, but with over 150 negative reviews and complaints to the BBB over the same things that we experienced, I think not!!! If I could leave a ZERO star review, I would!!!!
15 april 2026
Omdöme utan inbjudan
Svar från hear.com
Dear Dr. Shelton,
Thank you for taking the time to share your concerns. We’re very sorry to hear about your father’s experience and understand how frustrating this situation must feel.
After reviewing the account and speaking directly with the provider, we would like to clarify a few points. Your father was seen multiple times following his fitting to ensure proper adjustments and comfort, including visits for custom molds and fine-tuning. At his most recent in-office appointment, he was reported to be doing well with the updated fit. Since then, we have not received any reports indicating ongoing issues until this review.
We also understand that travel distance can be inconvenient. During the initial consultation, your father was informed of the provider’s location and distance, and chose to proceed with care at that office.
That said, we never want any customer to feel unsupported. Our team has made efforts to assist both remotely and through the provider, and we would still welcome the opportunity to help address any current concerns. Please feel free to contact us directly at 888.780.3450 or info@hear.com so we can further assist.
We appreciate your feedback and the opportunity to continue supporting your father’s hearing care.
Curtis, Customer Success Team
These hearing aids are great
These hearing aids are great. Never had a problem in nearly five years. Now on my second pair. Couldn't be happier.
16 april 2026
Omdöme utan inbjudan
Svar från hear.com
Hello,
Thank you so much for your kind review!
We’re thrilled to hear that you’ve had such a positive experience over the years and are now enjoying your second pair. It means a lot to us that you are loving your hearing aids.
We truly appreciate your loyalty and are always here if you need anything in the future!
Curtis, Customer Success Team
Hear.com Let Me Hear Again
I can now hear events going on around me that I couldn't hear before, such as the phone ringing, the clock chiming, and my washing machine cutting off.
15 mars 2026
Omdöme utan inbjudan
Svar från hear.com
Hello,
Thank you so much for sharing your experience!
We’re truly delighted to hear that you’re able to hear everyday sounds again—like the phone ringing, the clock chiming, and even your washing machine finishing. It’s those little moments that make such a big difference.
Helping you reconnect with the world around you is exactly why we do what we do. Thank you for trusting us with your hearing care.
Curtis, Customer Success Team
This is an amazing business model
This is an amazing business model. You get tested and have follow up appointments in the comfort of your own home. The cost is reasonable and everyone I worked with was knowledgeable and professional. I would recommend this path to hearing aids to everyone.
25 september 2025
Omdöme utan inbjudan
Svar från hear.com
Dear Mary,
Thank you so much for your wonderful feedback!
We’re thrilled to hear that you had such a positive experience with our at-home model. Making hearing care convenient, accessible, and comfortable—while providing knowledgeable and professional support—is exactly what we strive for.
Your recommendation truly means a lot to us. Thank you for trusting us with your hearing journey.
Curtis, Customer Success Team
It was so convenient
It was so convenient! I got a box with everything I needed. They had a tablet in there that had to linked to my wi-fi & had an appt. with an audiologist right at my kitchen counter! Got my hearing tested,he tuned my hearing aids by the test results & I was able to hear clearly! Ups came & picked up the box. If I have a question or problem,their customer support are avaiable!
14 april 2026
Omdöme utan inbjudan
Svar från hear.com
Dear Kathy,
Thank you so much for sharing your experience!
We’re so glad to hear that you found the process convenient and easy from start to finish. Being able to complete everything right from your kitchen counter is exactly the kind of seamless experience we aim to provide.
It’s wonderful to know that your hearing test, fitting, and adjustments helped you hear clearly, and that our support team has been there when you need assistance.
We truly appreciate your trust and are always here to help if any questions come up!
Curtis, Customer Success Team
Great communication,accessibility, and support throughout the training.
Someone was always available to help and answer questions.
1 april 2026
Omdöme utan inbjudan
Svar från hear.com
Dear Dianna,
Thank you so much for your kind feedback!
We’re thrilled to hear that you felt supported every step of the way and that our team was always available when you needed assistance. Providing clear communication, accessibility, and ongoing support is very important to us.
We truly appreciate your trust and are always here if you ever need anything or have any questions in the future.
Curtis, Customer Success Team
I was very skeptical when I called for…
I was very skeptical when I called for the 45-day free trial period. From that day I have been impressed with the customer service they provide. What I like most was the technology of the hear aids. I was disappointed when I could not hear clearly at the theater, but that was corrected by receiving new hear aids with a T-link. I think that everyone should be told about the T-link and it capabilities. I also added a stick to my tv and have totally enjoyed hearing it through my hear aids. That is another thing that I think everyone should be made aware of at the beginning. I was also skeptical about the hearing tutorials provided and encourage everyone to try to listen to them daily. It does make a difference.
I cannot say enough good things about my audiologist. She is very professional, responsible, and knowledgeable. She is a joy to work with whenever I need anything.
12 april 2026
Omdöme utan inbjudan
Svar från hear.com
Dear Mary,
Thank you so much for sharing your experience!
We’re so glad that you’ve been impressed with both the technology and the support from our team. It’s great to hear that solutions like the T-link and TV accessory have made such a meaningful difference in your listening experience—especially for things like the theater and enjoying TV at home.
It’s wonderful to hear how much you value your audiologist as well—we’ll be sure to pass along your kind words.
Thank you again for your trust and for sharing your journey with us!
Curtis, Customer Success Team
You can get your hearing tested and…
You can get your hearing tested and fitted for a wonderful set of hearing aids all from the comfort of your own home!! the staff involved are incredibly kind, patient, and professional. The equipment needed to do this process is sent right to your door. You are guided step-by-step through the process using a laptop that they send you These aids are practically invisible and you cannot even tell you have them on. I had no idea when I was missing by not having them. You get a free trial and a warranty with these aids I highly recommend them to anybody that is struggling with their hearing. My husband has a much worse hearing loss than I. I got him to try them and they are so much better than his traditional ones. His lasted one and a half days before he had to charge them. We are both 83 years old and wearing these has revitalized our marriage. We can communicate so much better and calmly. The best money we’ve spent in a long time.!!!
2 mars 2026
Omdöme utan inbjudan
Svar från hear.com
Dear Mr. Holloway,
Thank you so much for sharing such a heartfelt and detailed review!
We’re absolutely delighted to hear how much you and your husband are enjoying your hearing aids and the entire at-home experience. It’s wonderful to know that our team was able to guide you with kindness, patience, and professionalism every step of the way.
What truly means the most to us is hearing how this has improved your communication and brought you closer together—that’s exactly why we do what we do. Your story is incredibly meaningful, and we’re so grateful you chose to trust us with your hearing care.
Thank you again for your recommendation and for allowing us to be part of such a positive change in your lives!
Curtis, Customer Success Team
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