I live in a different place now. The building I live in has 30 condos on its three floors. Being able to hear the elevator, postal workers, and other working people has made it easier to protect mys... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Completely satisfied with the service and support I received throughout the process. I am happy with my results. After talking to friends about their hearing aid experiences, I believe I chose the bes... Se mer
Excellent customer service! Everyone spoke perfect English! Techs help you through digital stuff, no problem. ( I'm a 75yo tech dinosaur! ) Even though I was looking at their most expensive aids... Se mer
Företaget har svarat
The device works great for me, better hearing. Problems to work through: blue tooth phone connectivity, controlling feedback.
Företagsinformation
Skrivet av företaget
Founded in 2012 in Germany and now based in Miami, FL, and Denver, CO, hear.com is the fastest-growing online hearing care company and the world’s largest provider of quality hearing aids. Our mission is to make quality hearing care accessible to everyone, regardless of lifestyle, budget, or location. At hear.com, we believe in personalized hearing care. Our innovative business model integrates advanced online marketing, free consultations with hearing experts, and a network of top audiologists to ensure exceptional service. We address barriers to hearing care, including access, stigma, and cost. Our award-winning products include the hear.com Horizon IX Hearing Aids, which offers advanced technology for clear speech and seamless conversations, and our Clinic-In-A-Box™ Tele-Audiology service, delivering high-quality care from home. We provide a 45-day no-risk trial and a 100% money-back guarantee, enhancing customer confidence. Our dedication to service has earned accolades from Newsweek and an A+ rating from the Better Business Bureau, along with numerous awards such as the Big Innovation Award and the Red Dot Design Award. Visit www.hear.com for more information.
hear.com – Hear well. Live well.
Skrivet av företaget
- Why hear.com?
- At hear.com we believe that everyone should hear well to live well. We’ve already changed over 100,000 lives by making the process of finding the right hearing aids easy and convenient. Thanks to our hearing success formula, we are the fastest-growing hearing care company in the world, and our customers are twice as happy as the industry average.
- hear.com's latest technology and unbiased recommendations
- hear.com works with all the top hearing aid manufacturers and don’t maintain inventory to ensure we provide you with the latest technology. Every person’s hearing is unique, so we provide expert consultations and connect you with a local hearing care specialist to guarantee we find the best hearing aids for your specific needs.
- Our risk-free trial and free returns
- The only way to experience the benefits of modern hearing aids is to actually give them a try. hear.com provides a 45-day, money-back guarantee in order to experience them for yourself. If you don’t hear the difference and see the improvements in your life, we’ll gladly provide a full refund.
- Warranties and service
- All of our hearing aids come with manufacturer warranties for up to 3 years and additional service visits to guarantee your hearing aids are fine-tuned to your satisfaction. We also provide personalized coaching and support to ensure your hearing success.
hear.com
Kontaktuppgifter
396 Alhambra Circle #S1200, 33134, Miami, USA
- (786) 520-2456
- info@hear.com
- hear.com
4,6
Utmärkt
2 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Wonderful customer service
12 maj 2026
Omdöme utan inbjudan
Svar från hear.com
Dear Linda,
Thank you so much for your kind words!
We’re delighted to hear that you had a wonderful customer service experience. Providing caring, helpful, and responsive support is something we truly strive for every day.
We appreciate your trust and thank you for choosing hear.com!
Curtis, Customer Success Team
Drs were very thorough explaining how…
Drs were very thorough explaining how they work very satisfied
16 januari 2026
Omdöme utan inbjudan
Svar från hear.com
Dear Thea,
Thank you so much for your feedback!
We’re glad to hear that your doctors took the time to thoroughly explain everything and that you’re very satisfied with your experience. Providing clear guidance and support is very important to us.
We truly appreciate your trust and thank you for choosing hear.com!
Curtis, Customer Success Team
Have not had any hearing in my right ear for 6 1/2 years. The crossover system has helped significantly. Still not perfect, but a definite improvement.…
Have not had any hearing in my right ear for over 6 1/2 years. The crossover system has helped me a lot. Still don’t hear perfectly, but my overall hearing has increased significantly.
6 april 2026
Omdöme utan inbjudan
Svar från hear.com
Dear Dennis,
Thank you so much for sharing your experience!
We’re truly glad to hear that the crossover system has made such a meaningful difference for you after so many years without hearing in your right ear. While we understand no solution is perfect, it’s wonderful to know your overall hearing has improved significantly and is helping you in daily life.
Thank you for trusting hear.com with your hearing care—we’re honored to be part of your journey.
Curtis, Customer Success Team
Erin in Kingston examined me and sent…
Erin in Kingston examined me and sent me to ENT for ear cleaning. She fitted my aids during a number of visits. She is professional and patient. Now I lost my right hearing aid. What to do?? 😭
15 april 2026
Omdöme utan inbjudan
Svar från hear.com
Dear Laraine,
Thank you so much for your kind review!
We’re glad to hear that Erin provided professional, patient, and thorough care throughout your visits. After looking into your record, we’re also happy to see that our team was able to help you with your lost hearing aid.
We truly appreciate your trust and are always here if you need anything further!
Curtis, Customer Success Team
Svar från hear.com
Dear John,
Thank you so much for your kind feedback.
We’re thrilled to hear that you had a great experience with your doctor and that you’re enjoying your hearing aids. Providing excellent care and high-quality hearing solutions is what we strive for every day.
We truly appreciate your trust and support!
Curtis, Customer Success Team
Old lady's favorite word was "huh?"
Custermer reps seemed genuinely interested in leading me through the process of getting my hearing aids & making sure every thing was working flawlessly. After the initial tests & receiving the aids they did not abandon me, calling back several times to make sure all was working well and myhearin̈g was clear.
It Was!
16 mars 2026
Omdöme utan inbjudan
Svar från hear.com
Dear Johnnie,
Thank you so much for your kind feedback!
We’re thrilled to hear that our team made you feel supported throughout the entire process and continued to follow up to ensure everything was working well for you. Providing ongoing care and ensuring our customers can hear clearly is extremely important to us.
It’s wonderful to know your hearing experience has been a success. Thank you again for your trust and for choosing hear.com!
Curtis, Customer Success Team
The exemplary patience and help…
The exemplary patience and help resolving the issues we had. Every level of staff were most helpful
1 maj 2026
Omdöme utan inbjudan
Svar från hear.com
Dear Anona,
Thank you so much for your kind feedback!
We’re truly glad to hear that our team’s patience and support helped resolve the issues you experienced. Providing attentive and helpful service at every level is something we work hard to deliver.
We sincerely appreciate your trust and are always here if you need anything in the future!
Curtis, Customer Success Team
I found out I can hear at church so…
I found out I can hear at church so much better. But when I work in the kitchen at the Senior Center, I can’t hear the person on my left or my right side. I only have problems in the kitchen.
12 maj 2026
Omdöme utan inbjudan
Svar från hear.com
Dear Shirley,
Thank you for sharing your experience with hear.com. We’re so glad to hear that your hearing aids have helped you hear better at church and improved your day-to-day listening experience.
We understand how challenging noisy environments like a busy kitchen can sometimes be, especially when multiple conversations are happening around you. Our customer support team would be happy to help review your settings and see if adjustments can be made to improve your experience in those situations.
Please feel free to contact us at 888-780-3450 or by email at info@hear.com.
Thank you again for your feedback and for choosing hear.com.
Curtis, Customer Success Team
I tried the $100 allegedly hearing aids
I tried the $100 allegedly hearing aids
Had nothing but back feed and noise and I knew I needed a Professional Ear Group.
I could not have been happier with my choice ! I made the appointment and I was connected with a Facilitator/guide who has been covering every step of my journey in hearing aids.
25 februari 2026
Omdöme utan inbjudan
Svar från hear.com
Dear Lawson,
Thank you for your review and for sharing your experience. We’re so glad you found the professional support and guidance you were looking for with hear.com.
Hearing care is an important journey, and it’s wonderful to hear that your hearing care professional and facilitator have helped make the process smooth and supportive every step of the way. We’re also happy to know that your new hearing aids have provided a much better experience for you.
Thank you again for choosing hear.com and for trusting us with your hearing health.
Curtis, Customer Success Team
One issue
Well, the the overall experience was great, happy with the hearing aid quality, but when I asked for larger ear canal sleeves because they were constantly slipping out, she said I just needed to add tension to hold them in and attached som devices to provide that and said to let her know if I still felt I needed the larger size to let her know and she'd send them to me. I left her 2 messages letting her know they still don't fit properly and I need the larger size, but she hasn't gotten back to me so I don't know if she's sending them or not. I decided to order some on Amazon that cost me $15.
24 april 2026
Omdöme utan inbjudan
Svar från hear.com
Hello,
Thank you for sharing your feedback. We’re glad to hear that your overall experience was positive and that you’re happy with the quality of your hearing aids.
We’re very sorry to hear about the difficulty you experienced getting follow-up assistance regarding the larger ear sleeves. After seeing your review, we requested additional information through Trustpilot so we could better assist you, but unfortunately we never received a response.
We’d still very much like the opportunity to help resolve this for you. Please feel free to reach back out to our team at 888-780-3450 or info@hear.com, and we’ll be happy to assist with getting the proper fit and support you need.
Thank you again for your feedback and for giving us the opportunity to improve your experience.
Curtis, Customer Success Team
Great devices that you can’t notice
20 mars 2026
Omdöme utan inbjudan
Svar från hear.com
Dear Tina,
Thank you for your review. We’re so glad to hear that you’re enjoying your hearing devices and that they feel comfortable and discreet to wear.
At hear.com, we know how important both performance and design are, so it’s wonderful to know your devices fit seamlessly into your everyday life. Thank you again for choosing hear.com and for sharing your experience.
Curtis, Customer Success Team
Customer care is job 1
It was a pleasure dealing with each staff member along the way to receiving my hearing aids. They were always prompt, courteous, and professional. Every aspect of their approach to better hearing was next generation level, even their phone operator. Fred was amazing.
1 maj 2026
Omdöme utan inbjudan
Svar från hear.com
Dear Thomas,
Thank you for your wonderful review and kind words. We’re delighted to hear that every team member you interacted with was prompt, courteous, and professional throughout your hearing journey. It’s especially rewarding to know that our approach to better hearing felt modern and seamless from start to finish.
Thank you again for choosing hear.com. We truly appreciate your trust and support.
Curtis, Customer Success Team
Mike and Gerald. company personnel I had contact…
All company personnel I had contact with were very personable and helpful. I would strongly recommend Hearing.com to anyone needing their services. They went the extra steps to make sure I was aware of every detail in managing new hearing aids. I am a happy customer!😄
5 maj 2026
Omdöme utan inbjudan
Svar från hear.com
Dear Morrie,
Thank you for your kind words and recommendation.
We’re so glad to hear that our team was personable and helpful throughout your experience. It’s great to know that taking the extra time to walk you through every detail of managing your new hearing aids made a difference.
Your satisfaction means a lot to us, and we truly appreciate your trust in hear.com. If you ever need anything, we’re always here to help.
Curtis, Customer Success Team
Hearing aid performance is very good but...
Hearing aid performance is very good but would never buy again nor recomend due to reliability and retailer issues. One hearing aid has failed three times and failed again after each repair attempt. Retailer uses these warranty repairs as revenue enhancement opportunity and charges $65 reprogramming fee each time. Not normal warrany procedure. So beware
1 maj 2026
Omdöme utan inbjudan
Svar från hear.com
Dear Robert,
Thank you for sharing your feedback. We’re sorry to hear about the frustrations you’ve experienced regarding the reliability of your hearing aids and the service process.
After reviewing your case in detail, our team has been working directly toward a resolution and believes we’ve identified a path forward that will better support your needs moving ahead. We recently attempted to contact you by phone and email to discuss the next steps, and we would appreciate the opportunity to reconnect with you.
At your convenience, please reach out to us at 888-780-3450 or info@hear.com so we can continue assisting you and ensure everything is properly coordinated.
Thank you again for your patience and for giving us the opportunity to help.
Curtis, Customer Success Team
Kudos to Abi!
During my two appointments with Abigail Senff via Zoom, I was very pleased with her professionalism, her knowledge level, her desire to assist me, and her ability to get to the source of a problem and to work out the best solution.
She was so skillful during my first appointment with her (April 2), that when I found it necessary to reschedule my second appointment, I specifically requested that my new appointment be with her. I waited while the telephone representative did the work needed to find an appointment time (April 21) when I could be assured that Abi would be assisting me during that appointment.
2 april 2026
Omdöme utan inbjudan
Svar från hear.com
Dear Sandy,
Thank you so much for your feedback!
We’re glad to hear that you had a positive experience during your appointments with Abigail and that you felt well supported throughout the process. Providing knowledgeable, professional, and solution-focused care is very important to us, and it’s great to know that came through.
We truly appreciate your trust and thank you for choosing hear.com!
Curtis, Customer Success Team
Better hearing with serious loss
At first I found it confusing to do everything online, it personal help via their tablet setup made the setup easy. Follow up weekly online meetings over 45 day trial made it easier to adjust environments to improve my hearing experiences. Tech help via phone was clear, patient, courteous & easy. Very helpful & easy program.
14 april 2026
Omdöme utan inbjudan
Svar från hear.com
Dear Kathleen,
Thank you so much for sharing your experience!
We understand that getting started online can feel a bit confusing at first, so we’re glad to hear that the tablet setup and personalized guidance made the process easier for you. It’s great to know that the weekly follow-ups during your trial helped fine-tune your hearing in different environments.
We’re also happy to hear that our tech support team provided clear, patient, and helpful assistance—that’s exactly what we strive for.
Thank you for your trust and for choosing hear.com—we’re always here if you need anything!
Curtis, Customer Success Team
If you need hearing aids
If you need hearing aids, hear.com is the way to go. So much assistance! They help you in so many ways. Best part is you don’t have to leave your home .
3 maj 2026
Omdöme utan inbjudan
Svar från hear.com
Dear Mike,
Thank you so much for your wonderful feedback!
We’re thrilled to hear that you found our process so supportive and convenient. Being able to provide expert care from the comfort of home is something we’re very proud of, and it’s great to know that it made a difference for you.
We truly appreciate your recommendation and your trust—thank you for choosing hear.com!
Curtis, Customer Success Team
Svar från hear.com
Dear Johnnie,
Thank you so much for your kind words!
We’re so glad to hear that you found the process simple and that our team made you feel well taken care of. That’s exactly the experience we aim to provide.
We truly appreciate your support and are always here if you need anything!
Curtis, Customer Success Team
Service and responsiveness was…
Service and responsiveness was excellent, especially through my local audiologist.
1 april 2026
Omdöme utan inbjudan
Svar från hear.com
Dear Louis,
Thank you so much for your kind feedback!
We’re thrilled to hear that you had an excellent experience with both our team and your local audiologist. Providing responsive, high-quality care—both remotely and in person—is very important to us.
We truly appreciate your trust and are always here if you need anything!
Curtis, Customer Success Team
First impression great
First impression great. After first visit, requested mini hearing aids that could be charged. My request was promptly added. I’m satisfied with fit. Getting used to hearing noises that are magnified. Take them out when I hear shrieking children. Can’t modify loud background sounds. Hear the croaking frogs in nearby pond. 😊
30 april 2026
Omdöme utan inbjudan
Svar från hear.com
Hi,
Thank you so much for sharing your experience!
We’re glad to hear your first impression was great and that your request for rechargeable mini hearing aids was handled promptly. It’s wonderful that you’re satisfied with the fit and getting to experience more of the sounds around you—even the frogs nearby 😊
Adjusting to new sounds can take a little time, especially when it comes to background noise. If you’d like, our team can help fine-tune your settings to make those louder environments more comfortable.
Thank you again for your feedback—we’re here anytime you need support!
Curtis, Customer Success Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.