I live in a different place now. The building I live in has 30 condos on its three floors. Being able to hear the elevator, postal workers, and other working people has made it easier to protect mys... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Completely satisfied with the service and support I received throughout the process. I am happy with my results. After talking to friends about their hearing aid experiences, I believe I chose the bes... Se mer
Excellent customer service! Everyone spoke perfect English! Techs help you through digital stuff, no problem. ( I'm a 75yo tech dinosaur! ) Even though I was looking at their most expensive aids... Se mer
Företaget har svarat
The device works great for me, better hearing. Problems to work through: blue tooth phone connectivity, controlling feedback.
Företagsinformation
Skrivet av företaget
Founded in 2012 in Germany and now based in Miami, FL, and Denver, CO, hear.com is the fastest-growing online hearing care company and the world’s largest provider of quality hearing aids. Our mission is to make quality hearing care accessible to everyone, regardless of lifestyle, budget, or location. At hear.com, we believe in personalized hearing care. Our innovative business model integrates advanced online marketing, free consultations with hearing experts, and a network of top audiologists to ensure exceptional service. We address barriers to hearing care, including access, stigma, and cost. Our award-winning products include the hear.com Horizon IX Hearing Aids, which offers advanced technology for clear speech and seamless conversations, and our Clinic-In-A-Box™ Tele-Audiology service, delivering high-quality care from home. We provide a 45-day no-risk trial and a 100% money-back guarantee, enhancing customer confidence. Our dedication to service has earned accolades from Newsweek and an A+ rating from the Better Business Bureau, along with numerous awards such as the Big Innovation Award and the Red Dot Design Award. Visit www.hear.com for more information.
hear.com – Hear well. Live well.
Skrivet av företaget
- Why hear.com?
- At hear.com we believe that everyone should hear well to live well. We’ve already changed over 100,000 lives by making the process of finding the right hearing aids easy and convenient. Thanks to our hearing success formula, we are the fastest-growing hearing care company in the world, and our customers are twice as happy as the industry average.
- hear.com's latest technology and unbiased recommendations
- hear.com works with all the top hearing aid manufacturers and don’t maintain inventory to ensure we provide you with the latest technology. Every person’s hearing is unique, so we provide expert consultations and connect you with a local hearing care specialist to guarantee we find the best hearing aids for your specific needs.
- Our risk-free trial and free returns
- The only way to experience the benefits of modern hearing aids is to actually give them a try. hear.com provides a 45-day, money-back guarantee in order to experience them for yourself. If you don’t hear the difference and see the improvements in your life, we’ll gladly provide a full refund.
- Warranties and service
- All of our hearing aids come with manufacturer warranties for up to 3 years and additional service visits to guarantee your hearing aids are fine-tuned to your satisfaction. We also provide personalized coaching and support to ensure your hearing success.
hear.com
Kontaktuppgifter
396 Alhambra Circle #S1200, 33134, Miami, USA
- (786) 520-2456
- info@hear.com
- hear.com
4,6
Utmärkt
2 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I love the way hear.com gives the customer support …
I love the way hear.com gives the customer absolute success in the hearing journey. These new hearing aids are so much better than any I’ve had in the past (I’ve had two expensive ones)!
I recommend these and give them an A+ grade!!! The support team is excellent also!
8 juni 2026
Omdöme utan inbjudan
Svar från hear.com
Hi Michael,
Thank you so much for your amazing review! We are thrilled to hear that your new hearing aids have exceeded your expectations and provided a better experience than the devices you've used in the past.
At hear.com, our goal is to help every customer achieve success on their hearing journey, so it means the world to know that you feel supported and are enjoying the benefits of your new hearing aids. We're especially grateful for your kind words about our support team—we'll be sure to share your feedback with them.
Thank you for your recommendation and for giving us an A+! We are honored to be part of your hearing journey and look forward to continuing to support you for years to come.
Curtis, Customer Success Team
I’m amazed of my hearing aids
I’m amazed of my hearing aids! No background noises, clearer hearing and small hearing aids. I contacted Hearing.com and always had upbeat and positive people to speak with. I love my hearing aids and thank you!
10 maj 2026
Omdöme utan inbjudan
Svar från hear.com
Hi Mary,
Thank you so much for your wonderful review! We are thrilled to hear that you're enjoying your hearing aids and experiencing clearer hearing without distracting background noise. It's especially rewarding to know that you're pleased with their comfort and discreet size.
We're also grateful for your kind words about our team. Providing friendly, positive, and supportive service is something we strive for every day, and we're delighted that this was reflected in your experience.
Thank you for trusting hear.com with your hearing health. We love hearing success stories like yours and are honored to be part of your journey to better hearing!
Curtis, Customer Success Team
From the first conversation
From the first conversation, the staff were knowledgeable about my particular needs , and very helpful about addressing them. The instructions sent with the devices were also very easy to follow
My personal contact Saranne was confident and helpful guiding me through any technical procedures that I felt unsure of . She’s a good teacher!
27 maj 2026
Omdöme utan inbjudan
Svar från hear.com
Hi Tom,
Thank you for your wonderful review! We're delighted to hear that your experience with hear.com has been so positive from the very first conversation. Understanding each customer's unique hearing needs and providing personalized support is at the heart of what we do.
We're especially pleased to hear that the instructions were easy to follow and that our team was able to guide you through the process with confidence and care.
Thank you for trusting hear.com with your hearing health. We appreciate your feedback and look forward to continuing to support you on your hearing journey!
Curtis, Customer Success Team
I needed hearing devices that would…
I needed hearing devices that would connect via Bluetooth with an android phone. After trying a well known name with no success and a very high initial price, I did some research and reached out to hear.com. They cost about 40 percent less and had a 45 day trial period. The box with top grade hearing products arrived and a Zoom internet meeting with an Audiologist got me started in the right direction. Valerie answered all my questions showing me how to use and care for the products. The quality devices sound the same as the very expensive ones and I am still getting along great after 2 months.
21 april 2026
Omdöme utan inbjudan
Svar från hear.com
Hi Troy,
Thank you so much for your thoughtful review! We're thrilled to hear that you found a hearing solution that met your needs and delivered both quality and value. It's wonderful to know that the 45-day trial period, remote fitting process, and personalized support helped make your transition to better hearing a positive experience.
Most importantly, we're glad your hearing aids are performing well and helping you stay connected after two months of use.
Thank you for choosing hear.com and for trusting us with your hearing health. We wish you continued success on your hearing journey!
Curtis, Customer Success Team
Convenient yet thorough at home hearing…
Convenient yet thorough at home hearing assessment. 45 day trial period. Friendly, knowledgeable follow up reviews and adjustments. Great app provides useful controls and on the fly tuning and sound directional controls.
8 juni 2026
Omdöme utan inbjudan
Svar från hear.com
Hi Greg,
Thank you for your review! We're delighted to hear that you found the at-home hearing assessment convenient and thorough, and that our follow-up support and adjustments have helped you throughout your hearing journey.
We're also glad you're enjoying the app and its customization features. Giving you the ability to make quick adjustments and personalize your listening experience is an important part of helping you hear your best.
Thank you for choosing hear.com. We appreciate your trust and look forward to continuing to support your hearing health!
Curtis, Customer Success Team
My new hearing aids are night and day…
My new hearing aids are night and day better than my old ones. Employees are knowledgeable and professional. There is consistent follow up to see how I’m doing. The care package I received the other day was totally unexpected.
6 juni 2026
Omdöme utan inbjudan
Svar från hear.com
Hi Dan,
Thank you for your wonderful review! We’re so happy to hear that your new hearing aids have made such a dramatic difference compared to your previous devices.
Our team is committed to providing knowledgeable, professional care and ongoing support, so it means a lot to know that our follow-up efforts have helped you feel cared for throughout your hearing journey.
We're also glad you enjoyed the surprise care package! Small gestures like that are our way of showing appreciation for our patients and letting you know we're always here for you.
Thank you for trusting us with your hearing care. We look forward to continuing to support you and helping you hear your very best!
Curtis, Customer Success Team
aids fell off
I wear glasses, and the hearing aids would not stay on my ear when I adjusted or cleaned my glasses. They would fall off onto the floor. They were difficult to place on my ear and in my ear. I mailed the hearing aids back in the box they sent.
5 juni 2026
Omdöme utan inbjudan
Svar från hear.com
Hi Jerry,
Thank you for taking the time to share your feedback. We’re sorry to hear that the hearing aids were not a comfortable fit for you, especially while wearing glasses. We understand how frustrating it can be when devices do not stay securely in place or feel difficult to use.
We requested additional information through Trustpilot so we could locate your account in our system and better assist you, but unfortunately, we have not heard back. We would still appreciate the opportunity to help and answer any questions regarding your return.
Please contact our Customer Care team at 888-780-3450 or email us at info@hear.com so we can look into this further and provide support. We hope to hear from you soon.
Curtis, Customer Success Team
Working with hear.com was very easy
Working with hear.com was very easy and very professional. They were very supportive all the way through the process and made me feel very comfortable with my decision to go forward with them.
21 april 2026
Omdöme utan inbjudan
Svar från hear.com
Dear Jennifer,
Thank you so much for your kind feedback!
We’re delighted to hear that you found the process easy, professional, and supportive from start to finish. Helping our customers feel comfortable and confident in their hearing care decisions is one of our top priorities, and we’re thrilled that your experience reflected that.
Thank you for placing your trust in hear.com. We’re honored to be part of your hearing journey and are always here if you need us!
Curtis, Customer Success Team
They walked me thru step by step
They walked me thru step by step. Explained everything that I needed to do. Let me know they will always be there for me. May 2026
20 april 2026
Omdöme utan inbjudan
Svar från hear.com
Dear Bonnie,
Thank you so much for your kind feedback!
We’re delighted to hear that our team guided you through the process step by step and made sure you understood everything along the way. Providing clear support and ongoing care is very important to us, and we’re glad you felt confident and well supported throughout your journey.
Thank you for your trust in hear.com. We’re always here for you whenever you need assistance, and we truly appreciate the opportunity to be part of your hearing care experience!
Curtis, Customer Success Team
The quality of the product and pricing is beyond the best
From excellent attention to customer service to the exam and now being able to navigate my day with confidence. The dual processor is new technology to me . The help with speech clarity is amazing. The staff..Larry A my audiologist is great and understands my needs for better hearing. Thank you all! Jean C.
14 april 2026
Omdöme utan inbjudan
Svar från hear.com
Dear Jean,
Thank you so much for your wonderful feedback!
We’re thrilled to hear that your experience has been positive from start to finish—from the customer service and hearing evaluation process to the confidence you now have navigating your daily life. It’s especially rewarding to know that the dual-processor technology and improved speech clarity have made such a meaningful difference for you.
Our goal is always to provide personalized care and hearing solutions that help our customers reconnect with the sounds and conversations that matter most. Thank you for trusting hear.com with your hearing care journey.
We truly appreciate your support and are delighted to be part of your success!
Curtis, Customer Success Team
Svar från hear.com
Hi Terri,
Thank you so much for your continued trust and support!
We’re honored to have you as a repeat customer and thrilled to hear that you’ve been happy with your experience. There’s no greater compliment than choosing us again for your hearing care needs.
Thank you for being part of the hear.com family—we truly appreciate you!
Curtis, Customer Success Team
ME AND MY HEAR HEARING AIDS!!!
Besides the great hearing aids, the people made the purchase so easy and seamless. From a “cold call” from Deidre, who I loved right away, to working with Gerald via computer, made my decision an easy one. A professional, knowledgeable and happy experience is how I would sum it up!!! It’s the people!! And the product itself. Thanks to you all!!
30 maj 2026
Omdöme utan inbjudan
Svar från hear.com
Hi Barbara,
Thank you so much for your wonderful feedback!
We’re delighted to hear that both the people and the hearing aids made such a positive impression on you. Making the process easy, seamless, and enjoyable is exactly what we strive for, and it’s wonderful to know that our team helped make your decision a comfortable one.
Your kind words about the professionalism, knowledge, and support you received mean a great deal to us. We truly believe that great hearing care starts with great people, and we’re thrilled that your experience reflected that.
Thank you for your trust and for choosing hear.com!
Curtis, Customer Success Team
Life changing experience
The assistance I received while learning about the product was precise and extremely helpful. I was not hurried, but given time to make my decision. The hearing device's were of excellent quality and have changed my life for the better.
22 april 2026
Omdöme utan inbjudan
Svar från hear.com
Thank you for the wonderful review, Vince! We are so pleased to hear that you felt well-informed and supported throughout the process. Ensuring that our customers have the time and information they need to make the best decision for their hearing health is something we truly stand behind, and it is gratifying to know that came through in your experience.
It also means the world to us to hear that your hearing aids have made such a positive difference in your life — that is exactly why we do what we do!
Thank you for taking the time to share your feedback. We are always here if you ever need anything, and we hope to continue being a part of your hearing health journey! - Ashley, Customer Success Team
Nicole Rowell was my initial contact
Nicole Rowell was my initial contact. At first, I was a little skeptical of handling my hearing loss issue online. But Nicole walked me thru the hear.com process and followed thru at each stage. I am well-satisfied with my hearing aids and will rercommend your service to others!
15 april 2026
Omdöme utan inbjudan
Svar från hear.com
Thank you so much for the kind words, David! We are thrilled to hear about your positive experience with Nicole. She truly exemplifies the level of care and guidance we strive to provide every customer, and we will be sure to pass along your wonderful feedback to her.
We completely understand that navigating hearing care online can feel uncertain at first, so we are especially glad that Nicole was able to put your mind at ease and support you every step of the way. Most importantly, we are delighted to hear that you are satisfied with your hearing aids!
Thank you for trusting hear.com and for your willingness to recommend our service to others. We are here for you whenever you need us! - Ashley, Customer Success Team
Enjoyed staff assisting program and…
Enjoyed staff assisting program and convinced me that the hearing aids were best for me.
5 maj 2026
Omdöme utan inbjudan
Svar från hear.com
Aimee, thank you so much for the kind words! We're so glad our team was able to guide you through the process and help you find the perfect fit. That's exactly what we're here for! Wishing you all the best on your hearing journey — and if you ever need anything, we're always just a call away. Welcome to the hear.com family! = Ashley, Customer Success Team
Great experience
Great experience. Alll very professional and helpful. It was a real pleasure.
22 maj 2026
Omdöme utan inbjudan
Svar från hear.com
Linda, thank you so much for the lovely words! We're thrilled to hear you had a great experience with our team — professional and helpful is exactly what we aim for. It was our pleasure, and we're so glad you're part of the hear.com family! If you ever need anything, don't hesitate to reach out. - Ashley, Customer Success Team
Everyone I had communication with …
Everyone I had communication with @hear.com were super helpful and knew their job well. I am extremely happy with my hearing aids. Thank you
2 april 2026
Omdöme utan inbjudan
Svar från hear.com
Al, thank you so much for the kind words — this truly made our day! We're so happy to hear that our team took great care of you and that you're loving your hearing aids. That's exactly the experience we work hard to deliver every single day. If you ever need anything at all, we're always here for you. Thanks for being part of the hear.com family! - Ashley, Customer Success Team
Hearing better
The people at O'hear respond to your inquiries promptly. Everyone is very patient and knowledgable. American English is their native language.
18 maj 2026
Omdöme utan inbjudan
Svar från hear.com
Dear Joe,
Thank you so much for your kind feedback!
We’re thrilled to hear that our team has been prompt, patient, and knowledgeable in assisting you. Providing clear and supportive communication is very important to us, and we’re glad that stood out in your experience.
We truly appreciate your trust and thank you for choosing hear.com!
Curtis, Customer Success Team
So far my hearing is good and I hear…
So far my hearing is good and I hear better with these hearing aides then the ones the insurance paid for and hear one did a good job of testing my hearing
16 maj 2026
Omdöme utan inbjudan
Svar från hear.com
Dear Maxine,
Thank you so much for your feedback!
We’re thrilled to hear that you’re hearing better with your new hearing aids and that they’ve been an improvement over your previous devices. It’s also wonderful to know that your hearing evaluation experience with our team was a positive one.
We truly appreciate your trust and are so glad we could help improve your hearing experience!
Curtis, Customer Success Team
Total hearing aide opinions.
I had a very good experience working with all aspects of my hearing-aid purchases.
19 maj 2026
Omdöme utan inbjudan
Svar från hear.com
Dear Pete,
Thank you so much for your feedback!
We’re delighted to hear that you had a very good experience throughout your hearing aid purchase journey. Our goal is to make every step as smooth and supportive as possible, so it’s wonderful to know that came through.
We truly appreciate your trust and thank you for choosing hear.com.
Curtis, Customer Success Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.