Hayloft Omdömen 

22 152
TrustScore 4.5 av 5

4,3

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 3 av 5 stjärnor

I can’t fault the bulbs themselves - though I haven planted them nor seen the results, but the packaging (including a couple of the bulb bags having been torn and re-taped) was not what I’d expect: th... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

A very efficient service. I ordered bulbs which were well packed and arrived in perfect condition along with growing instructions. I’ve used Hayloft before and have always been pleased with my purch... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I ordered 3 Geums beginning of June. I was worried, with the periods of hot weather, that the plants wouldn’t survive the transit. However, when I looked on my account, Hayloft stated that plants woul... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

I ordered alliums, erigerons and geraniums. Each had a different delivery date. That wasn't a problem except that none of the plants arrived to that schedule, they all arrived early while I was on hol... Se mer

Företaget har svarat

Företagsinformation

  1. Plantskola
  2. Blomsterbud
  3. Trädgårdsbutik

Skrivet av företaget

At Hayloft Plants, we’ve been helping people grow beautiful gardens for over 30 years, whether that’s a few pots on a patio or a fully planted border. Our vision is simple: "To be the first choice for gardeners of all abilities." Today, we’re proud to be a leading UK online plant retailer and mail-order nursery, combining decades of horticultural experience with a modern, easy-to-use digital garden shop and award winning educational and entertaining social media @hayloftplants

Hayloft

Skrivet av företaget

Rare | Unusual | Exciting
Shop thousands of plants delivered straight to your door from our UK nursery.

No Quibble Guarantee

If for any reason you are not delighted with your purchase, please do not worry as we are always happy to resolves any queries.

If for any reason you are not delighted with your purchase, please do not worry as we are always happy to resolves any queries.
At Hayloft we try our utmost to look after you and your plants until they arrive on your doorstep. We will always do our best to offer a first class service with our 'No Quibble Guarantee'. All that we ask if that you are kind enough to let us know how we can improve for future orders.

Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

22 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,3

Alla omdömen

(22 152)

3 262 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

The plants that arrived in wonderful…

The plants that arrived in wonderful condition and are now in my clients garden

3 september 2026
Logotyp för Hayloft

Svar från Hayloft

So glad to hear the plants arrived in wonderful condition and are now happily settled in your client’s garden! 
Kind regards
Melanie

Betygsatt 5 av 5 stjärnor

Easy to order online

Easy to order online. Good value for money and arrived without any problems. Thank you.

3 september 2026
Logotyp för Hayloft

Svar från Hayloft

Thank you for your kind feedback! We’re delighted you found it easy to order and that everything arrived safely. 
Kind regards
Melanie

Betygsatt 5 av 5 stjärnor

Good healthy plants as described.

Good healthy plants as described and delivered in protective box packaging from trusted supplier.

Many thanks.

3 september 2026
Logotyp för Hayloft

Svar från Hayloft

Thank you! I’m glad the plants arrived healthy and well-protected. We really appreciate your kind feedback
Kind regards
Melanie

Betygsatt 4 av 5 stjärnor

Received the young plants

Received the young plants, wrapped well and delivered within timeframe. They had been well watered , but looked a little limp, so put into a plant pot with compost and put into a sheltered spot.

3 september 2026
Logotyp för Hayloft

Svar från Hayloft

Thank you for your lovely feedback! We’re pleased the plants arrived safely and hope they perk up nicely in their new home. 
Kind regards
Melanie

Betygsatt 2 av 5 stjärnor

I was not very impressed with the 2 packs of Everlasting Perennial Collection…

I was not very impressed with the quality of the plants that I paid for. 2 of them were not even attached to their compost pod and several were very weak and bruised and broken. Maybe a bad delivery didn't help but if they were stronger plants I think they would have survived the journey. Sadly I was quite disappointed and will not be ordering from hayloft again.

10 september 2026
Logotyp för Hayloft

Svar från Hayloft

We are sorry to hear about the disappointment with your order. Please do call us 01386 562999, we will be more than happy to discuss your order & resolve any issues.
Kind regards
Melanie

Betygsatt 5 av 5 stjärnor

Satisfaction

We ordered the plants last year, at that time they were unavailable. We were offered our money back which we didn't want, and told they would arrive this September which they did. We've been kept informed reliably throughout with regard to details. The plants arrived in beautiful condition, well packed. with planting instructions. We are quite delighted with both the hydrangeas and the helpful service we have received....many thanks.

3 september 2026
Logotyp för Hayloft

Svar från Hayloft

Thank you so much for your kind words. We’re delighted to hear that your hydrangeas arrived safely and in beautiful condition. It’s been a pleasure keeping you updated, and we hope you enjoy your plants for many years to come.
Kind regards
Melanie

Betygsatt 5 av 5 stjärnor

Easy to order

Easy to order, delivered promptly and the plants were in a great condition.

3 september 2026
Logotyp för Hayloft

Svar från Hayloft

Thank you for your lovely feedback! We’re so glad you were happy with the service and your plants. 
Kind regards
Melanie

Betygsatt 5 av 5 stjärnor

Good quality plants at a fantastic price

Quick delivery time from ordering. Plants arrived well packaged and very healthy with a good root system. Already potted up to overwinter in the greenhouse ready for spring planting.

3 september 2026
Logotyp för Hayloft

Svar från Hayloft

Thank you for your lovely feedback. We’re delighted your plants arrived quickly, healthy, and well rooted. We hope they thrive in the greenhouse and make a great start to your spring planting!
Kind regards
Melanie

Betygsatt 5 av 5 stjärnor

Don’t shop online anywhere else!

I have used several online providers for plants this year and I have to say, this company are the best and I won’t be buying anywhere else from now on. The plants were packaged in a way they simply couldn’t be damaged and they are the healthiest plants. I am very happy with the service, the website, communication and value for money. I’ve found my one stop flower shop….

3 september 2026
Logotyp för Hayloft

Svar från Hayloft

Thank you so much for your lovely review. We’re delighted you’re so happy with your plants and our service. It means the world to us to know you’ve found your one-stop flower shop!
Kind regards
Melanie

Betygsatt 5 av 5 stjärnor

Lovely plant

Lovely plant. Well packed. Arrived in good condition despite carrier taking extra time to deliver.

3 september 2026
Logotyp för Hayloft

Svar från Hayloft

Thank you so much! We’re delighted to hear your plant arrived safely and that you’re happy with it. 
Kind regards
Melanie

Betygsatt 4 av 5 stjärnor

The plants I received look healthy and…

The plants I received look healthy and looking forward to planting them tomorrow with my gardener but I haven't heard anything about the foxgloves yet

3 september 2026
Logotyp för Hayloft

Svar från Hayloft

Glad to hear they arrived healthy! Hope you enjoy planting them tomorrow with your gardener. 
Please do call us with any delivery queries, we are here Mon - Saturday 9 - 5pm
Kind regards
Melanie

Betygsatt 4 av 5 stjärnor

I like and trust this garden supplier

I like and trust this garden supplier, but have a minor niggle. I ordered and have received the 36 x salvia collection. Of these 4 look dead - collapsed foliage and not much sign of life - the other plantlets are ok, but I have no idea which varieties of salvia they are as there was no information about this. The 3 small phlomis plants I also ordered are well grown and healthy - I'm very happy with them. As usual, good communication and timely delivery from Hayloft. I will have no qualms about ordering from them again. Linda Jones.

3 september 2026
Logotyp för Hayloft

Svar från Hayloft

Hi Linda, thank you for your review. It could be that it was a 'mix' that you received, these are unspecified varieties.
If you call us in customer care 01386 562999 we will be more than happy to discuss your order & resolve all issues.
Glad the Phlomis plants are healthy!
Kindest regards
Melanie

Betygsatt 4 av 5 stjärnor

Lovely little plants

Lovely little plants, but no instructions, just potential sizes, so I have planted them out in some of my larger pots, and live in hope!

3 september 2026
Logotyp för Hayloft

Svar från Hayloft

Fingers crossed they thrive and reward you with plenty of growth! 
If you need further advice please call us 01386 562999, we will be more than happy to discuss your order.
Kind regards
Melanie

Betygsatt 4 av 5 stjärnor

Arrived

Arrived, have just put some of them in.
I put them into flower pots for a week +, weather today was dry for a little while, so manged to get some in.
Thank you

3 september 2026
Logotyp för Hayloft

Svar från Hayloft

Glad you managed to get some planted while the weather was dry.
Thank you for your review.
Kind regards
Melanie

Betygsatt 5 av 5 stjärnor

Lovely Plants as Always from Hayloft

The plants were in great health, just waiting for the rain to stop to plant them up.

3 september 2026
Logotyp för Hayloft

Svar från Hayloft

Glad to hear they were in great health! Hopefully the rain stops soon so you can get them planted. 
Kind regards
Melanie

Betygsatt 2 av 5 stjärnor

Huh!

Ordered some bulbs. Offer included some free hormones or something. Was given a delivery date. Stayed in. What arrived was the unwanted free packet, in a big box, plus all the marketing gubbins, plus a note to say the bulbs would follow in a couple more weeks. So another day to arrange to stay in. Sent email to customer care but got a bland response saying the issue had been passed on to the relevant departments. No response yet.

3 september 2026
Logotyp för Hayloft

Svar från Hayloft

Hi Bill, we are sorry to read your review but would encourage you to call us 01386 562999 so that we may be given the chance to resolve your issues. We are here in the office Mon - Saturday 9 - 5pm.

Kind regards
Melanie

Betygsatt 5 av 5 stjärnor

Great delivery of strong plants

Great delivery of strong plants. Very happy. Many thanks.

3 september 2026
Logotyp för Hayloft

Svar från Hayloft

Good afternoon

Thank you so much for your kind feedback! We’re delighted to hear you’re happy with the plants and the delivery. We really appreciate your support and hope you enjoy your plants! 🌿

Kind regards Melanie

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