Havenjapan Omdömen 

118
•
TrustScore 5 av 5

4,9

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Everything about this trip is great. They pick you up from wherever you’re staying, you travel to your destinations in a comfortable vehicle, and the stops range from breathtaking views to a look at J... Se mer

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Betygsatt 5 av 5 stjärnor

JP was an exceptional guide for our day tour out to Hakone. We had the best day tripping around, with JP quick to share fun facts, and swapping stories along the way. I highly recommend this tour comp... Se mer

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Betygsatt 5 av 5 stjärnor

Had a large group of 33 people traveling to Japan for a special occasion. Elie was very communicative with me and helped plan a day trip from Tokyo to Hakone for us with himself and 3 different guides... Se mer

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Betygsatt 5 av 5 stjärnor

I had the best day of my Japan trip with Cyril from Heaven Japan, exploring Hakone, Mt. Fuji and the Fuji Motorsport Museum in an absolutely incredible Nissan GT-R R35. Driving through the b... Se mer

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Företagsinformation

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Skrivet av företaget

At Haven, we transform the timeless essence of Japan into an intimate journey of discovery. Inspired by the authenticity of ryokans and the serenity of onsens, we craft exclusive, culturally rich travel experiences that invite you to immerse yourself in the enchanting allure and minimalist elegance of Japan. Each of our curated experiences reflects a deep appreciation of Japanese Omotenashi—the art of selfless hospitality that anticipates your needs without expectation of reward. We offer retreats not just to places of breathtaking beauty but into realms of peace and relaxation. Discover a new way to travel with Haven, where your journey through Japan becomes a personal sanctuary. We provide more than just a holiday—we create a haven of cultural enrichment and peaceful repose.


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4,9

Utmärkt

TrustScore 5 av 5

118 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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4,9

Alla omdömen

(118)

58 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

A Truly Authentic Experience with Haven…

I cannot recommend Elie and Haven Japan enough! From start to finish, this tour was meticulously planned, leaving me thinking through what I should do next time. Elie’s deep knowledge of Japanese culture and history really brought context to the trip and the experience I was looking for. Honestly, one of my regrets was not leveraging Elie more on my list trip to Japan. He’s also just a good hang. I feel like he would fit well with a travel enthusiast or even the casual travel that may only plan to visit Japan once.

What sets Elie apart is his passion for traveling, new experiences and new adventures. He took the time to understand my interests and crafted an itinerary that allowed to squeeze the most time out of that experjence.

If you’re looking for a guide who combines expertise, insight from a seasoned traveler/adventurer, and just an inquisitive good dude. Haven Japan is a must for anyone wanting an authentic and memorable journey through Japan. My first trip with Elie was a 1 day trip to Hokone with time at Onsen followed by one of my most favorite, yet simple Japanese meals (Shabu Shabu). This experience was likely my top 1 or top 2 days in Tokyo and Osaka!

Thank you, Elie, for the adventure—I’m already planning to return to Japan in 2025 and plan to work with him on an itinerary coupled with some new experiences.

26 november 2024
Omdöme utan inbjudan
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Svar från Havenjapan

A good hang is a compliment I will happily take. Leaving with a list of what to do next time is the best sign a day worked, so when you are back, let's put that list to use. Thank you for such a thoughtful review.

Elie

Betygsatt 5 av 5 stjärnor

Lovely Fall Day in Hakone

My daughter and I had a lovely day in Hakone with Lenny, our tour guide. Pick up was on time and the car ride was comfortable. Lenny is very knowledgeable about the sites and Japanese culture. He made an effort to connect with us and offered his experience and advice on living and traveling in Japan. He is super accommodating. He knew good photo spots. We experienced the mountain, lake, shrine, onsen, and museum in Hakone. Lenny was very patient when we encountered bad traffic returning to Tokyo. Outstanding customer service. We highly recommend this tour operator.

20 oktober 2024
Omdöme utan inbjudan
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Svar från Havenjapan

A mother and daughter day in Hakone in autumn colours is one of the loveliest days we get to plan. Lenny will be glad his advice on living and travelling in Japan was useful, and that the photo spots delivered.

The HavenJapan team

Betygsatt 5 av 5 stjärnor

We had an awesome day

We had an awesome day, heading out to Hakone with a visit to one of the Onsens, local shrine and a stop at a beautiful roadside viewpoint. Our guide was informative, friendly, and accommodative. I would highly recommend.

7 oktober 2024
Omdöme utan inbjudan
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Svar från Havenjapan

A roadside viewpoint, a quiet shrine and an onsen to finish is the Hakone day at its simplest and best. Thank you for the recommendation.

Betygsatt 5 av 5 stjärnor

This was definitely a highlight of my…

This was definitely a highlight of my trip to Japan. From beginning to end Elie and Lenny were accommodating and professional. They were flexible in choosing a meeting place in Hakone to pick me up, given that I didn’t begin the tour in Tokyo. I learned so much about the area from Lenny. The Onsen experience is not to be missed- a real flavor of Japan! The Hakone Shrine, tea house, and beautiful drive were the perfect compliment to the day. I loved that it was a small group rather than being on a bus, totally worth the extra cost! I loved every
minute of the day and would highly recommend this tour!

28 oktober 2024
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Svar från Havenjapan

Starting the day in Hakone rather than Tokyo is no trouble at all for a private tour, and it gives you more time where it counts. The shrine, the tea house and the onsen are a lovely trio, and Lenny will be glad you learned so much along the way.

Elie

Betygsatt 5 av 5 stjärnor

Couldn’t ask for a better experience…

Couldn’t ask for a better experience for our first trip to Tokyo. I couldn’t imagine our trip to My Fuji being so wonderful without Lenny. Lenny was outstanding. We didn’t have Yen pulled as we had just gotten in and he covered us at the tea house stop. Stopped to let us grab a quick bite for breakfast. Explained everything about our tour to a T. We all couldn’t stop giggling about our Onsen visit. It was a wonderfully shy experience. But glad we gave in. The drive through the autumn colors on a misty day around Mt Fuji was amazing although the mountain played shy on our visit. Everyone in the lunchroom were so happy to help us navigate and get settled in. Lenny was so patient. Loved the story about his hopefully one day in laws. Super sweet. Highly recommend the one day tour and if you’re lucky enough to get Lenny, you are in for a personalized special treat.

26 november 2024
Omdöme utan inbjudan
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Svar från Havenjapan

Fresh off the plane with no yen yet is exactly when a guide should cover the tea house, and Lenny did it without a second thought. A shy first onsen you were glad to give in to, autumn colours in the mist, and Fuji playing shy as well: a fine first day out of Tokyo. Thank you.

The HavenJapan team

Betygsatt 5 av 5 stjärnor

Lenny made my hakone experience…

Lenny made my hakone experience amazing! I was not able to see Mt Fuji because of the clouds, but Lenny honestly made the whole trek worth while with his personality and huge array of knowledge - 10/10 would recommend!

9 september 2024
Omdöme utan inbjudan
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Svar från Havenjapan

Clouds took the mountain, but a guide with personality and plenty to say can carry a Hakone day on his own, and Lenny clearly did. Thank you for the 10/10.

Betygsatt 5 av 5 stjärnor

Perfect Hakone tour!

Perfect Hakone tour! We appreciated the thoughtful routes and stops with great information and awesome tour guide! The onsen visit was one of my favorite activities of my whole trip. I recommend to anyone looking for a nice relaxing and recharging getaway from Tokyo for the day.

14 september 2024
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Svar från Havenjapan

Relaxing and recharging is exactly what a day away from Tokyo should do, and the onsen does most of that work. Thank you for writing, and for choosing us for your day in Hakone.

Elie

Betygsatt 5 av 5 stjärnor

Incredible from start to finish

Incredible from start to finish.

I cannot say enough good things about my experience here. So professional. So fun. So imaginative. The team here is just phenomenal. I hope we cross paths again. What an absolute joy it has been working with you all!

1 november 2024
Omdöme utan inbjudan
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Svar från Havenjapan

Professional, fun and imaginative is a combination we will gladly try to live up to every day. The joy was ours too, and I hope our paths cross again.

Elie

Betygsatt 5 av 5 stjärnor

Awesome experience

Awesome experience!

Thanks a lot.

25 november 2024
Omdöme utan inbjudan
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Svar från Havenjapan

Short and warm, thank you. It was a pleasure to have you with us for the day.

Betygsatt 5 av 5 stjärnor

A Fantastic Day in Japan

Our day with Elie could not have been better. We saw a beautiful view of Mount Fuji and visited some incredible shrines (I will never forget the famous floating Tori gate at the Hakone Shrine!). We spent time in the town Hakone, and capped the day off was an unforgettable experience at the Hakone onsen. It was an amazing time. Elie was an amazing host - very knowledgeable and friendly. He even worked with us to craft an itinerary that met all of our expectations. I highly recommend Havenjapan for your Japanese adventure!

26 november 2024
Omdöme utan inbjudan
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Svar från Havenjapan

The torii standing in Lake Ashi is one of those images that stays, and Fuji in view on the same day makes it even better. Crafting the itinerary with you beforehand is my favourite part of the work, so thank you for the kind words.

Elie

Betygsatt 5 av 5 stjärnor

Courteous, kind, and professional

The professionalism, courtesy and kindness exhibited by our driver made our trip memorable, and special. Highly recommend for anyone.
Thank you 🙏🏽

4 november 2024
Omdöme utan inbjudan
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Svar från Havenjapan

Courtesy and kindness are the two things we never want a guest to notice missing, so it means a lot to see them named. Thank you for travelling with us.

The HavenJapan team

Betygsatt 5 av 5 stjärnor

A little bit of everything

We had a flawless day with Lenny. It was great to get out of Tokyo and experience other beauties such as a Japanese Tea House, an Onsen and a Shrine. The sights of autumn were breathtaking and we got to witness some gorgeous views. Lenny gave us the perfect amount of information about traditional Japanese beliefs and some fantastic tips on making the most of our holiday. He also took our photos which we were very grateful for. The day was a perfect balance with a bit of everything. An all round leisurely experience at our own pace.

18 november 2024
Omdöme utan inbjudan
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Svar från Havenjapan

A little bit of everything is a good name for this day: tea house, shrine, onsen and the autumn colours in between. Lenny will be glad the information came in the right amount, and that the photos made it home with you.

The HavenJapan team

Betygsatt 5 av 5 stjärnor

Dream you can live

What do you think, or should I write it little differently to?

I had the privilege of working with a truly outstanding driver Elie Corbex who went to great lengths to assist me. He put in significant effort to arrange a car that I could drive myself. Although it ultimately didn’t work out due to my limited driving experience, he still ensured that I had the opportunity to get behind the wheel, which I deeply appreciated.

In addition to his resourcefulness, he was exceptionally courteous, provided valuable insights, and showcased impeccable organizational abilities. His commitment, professionalism, and proactive approach made the entire experience seamless and enjoyable. Highly commendable!

22 november 2024
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Svar från Havenjapan

Thank you for such a generous review. The self-drive plan did not work out in the end, but I'm glad you still had some time behind the wheel, and that the rest of the day ran smoothly around it.

Elie

Betygsatt 5 av 5 stjärnor

A perfect day in Hakone

An unforgettable experience with stunning views of Mount Fuji, the beauty of Lake Ashi, and a relaxing onsen to end the day. The tour felt truly authentic and immersive, thanks to our guide Elie, whose knowledge and assistance made it even more special. Highly recommended!

15 oktober 2024
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Svar från Havenjapan

Lake Ashi in clear weather, Fuji above it and a quiet soak to finish: a day I never tire of sharing. Thank you for the kind words.

Elie

Betygsatt 5 av 5 stjärnor

What an amazing day

What an amazing day. Pick up and drop off to the hotel was perfect. Elie catered the tour to my interests. The outdoor museum was absolutely amazing and the onsen experience was beautiful and relaxing thanks to instructions given by Elie .Communication from the beginning was excellent so I was simply able to relax and enjoy.

23 november 2024
Omdöme utan inbjudan
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Svar från Havenjapan

Being able to simply relax and enjoy is the whole point, and good communication beforehand is what makes it possible. I'm glad the Open-Air Museum spoke to you and that the onsen felt easy from the first step.

Elie

Betygsatt 5 av 5 stjärnor

Great day

Elie made our trip very fun! From the booking, he was very professional. The entire journey to Hakone and back was comfortable and effortless. He shared a lot of knowledge about the history of the shrines we toured and took us along the most beautiful routes with stunning views. Being newcomers to onsens, we greatly appreciated how he guided us through the customs and made us feel completely at ease. I highly recommend him for an authentic and memorable experience!

12 november 2024
Omdöme utan inbjudan
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Svar från Havenjapan

Helping first-timers feel at ease in the onsen is one of my favourite parts of the day, because the nerves always turn into the highlight. Thank you for being such good company on the road to Hakone and back.

Elie

Betygsatt 5 av 5 stjärnor

Truly amazing

Truly amazing, from start to finish we were pampered, the van was super comfortable, and the guide was more than helpful. We had already been to Japan, but we had never experienced a day like this. You can really feel the professionalism and passion; I highly recommend it.

11 november 2024
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Svar från Havenjapan

Returning travellers who still find a day they have never had in Japan: that is the review we hope for most. Thank you for the kind words on the van and the guide.

The HavenJapan team

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