The first delivery is a disaster as he put in the wrong door and when I found out when I phone your office they mentioned that mail man put in a Brown door with a silver mail box, and my door is pure... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Easy to order the item. Despatch details were clear and delivery by Royal Mail was spot on. The item was excellently packaged and is beautifully presented. Very satisfying.
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The design featuring both Queen Victoria and Queen Elizabeth II is stunning and full of detail. However, be prepared for the size, as a one-tenth sovereign, it is quite small, though the 24-carat gol... Se mer
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Brilliant customer service, talked through the whole procedure from start to finish and the whole experience was exactly as they described it. All the different staff I've spoken to over the last cou... Se mer
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Företagsinformation
Om Hattons of London
Skrivet av företaget
Specialists in Rare and Exclusive Gold Sovereigns
Hattons of London is a trusted and respected specialist in rare and exclusive coins, including world firsts and exclusive releases.
We provide a bespoke service to new and existing coin collectors, offering a variety of heritage and modern gold coins.
Hattons of London has a team of highly skilled account managers, who are on hand to offer advice and information about the products we offer and the world of numismatics.
14 Day Complete Satisfaction Guarantee
Order with confidence
We are so confident that you will enjoy and appreciate the coins we offer that we provide our clients with a 14 Day Complete Satisfaction Guarantee.
This provides you with peace of mind, and an opportunity to ensure that your purchase meets your expectations in every way, and is backed up by our first-class client services team. None of our competitors offer this commitment.
Kontaktuppgifter
4,9
Utmärkt
14 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Hattons of London
Robin, Thank you for your kind words! We're thrilled to hear that you enjoyed our service. It's always a pleasure to help coin enthusiasts like yourself discover our unique pieces. If you ever have more questions or need assistance, feel free to reach out.
Warm regards,
Becky
The item was delivered in good time as…
The item was delivered in good time as expected.
6 augusti 2026
Svar från Hattons of London
Thank you so much for letting us know about your experience. Punctuality is important to us, and it's great to hear that your delivery arrived exactly when you anticipated.
Warm regards,
Becky
Very competent but a bit too aggressive…
Very competent but a bit too aggressive with marketing after the sale
6 augusti 2026
Svar från Hattons of London
Robin, thank you for sharing your thoughts with us. I appreciate your feedback and will certainly take your comments on board as we strive to create a more enjoyable experience for all our clients. Your insights are invaluable, and we are here if you have any more thoughts or questions in the future.
Warm regards,
Katie
Amazing so easy to order & fantastic…
Amazing so easy to order & fantastic service. The coin is lovely & the book that comes with it is a great read .
Thank you to everyone at Hattons of London 😄
6 augusti 2026
Svar från Hattons of London
Kevin, thank you so much for your wonderful words! I’m thrilled to hear you had such a smooth experience and that you're enjoying the coin and its accompanying book. It's always a pleasure to share our passion for history and craftsmanship with someone who truly appreciates it. If you ever have any questions or need assistance, we're just a call away!
Warm regards,
Katie
Excellent service
Excellent service. Always informed of order process stages and delivery status.
5 augusti 2026
Svar från Hattons of London
Patricia, Thank you so much for sharing your experience! It’s wonderful to hear that our service kept you informed every step of the way. We strive to make each interaction seamless and enjoyable, so it's great to know we're hitting the mark. If there's anything else we can do for you, just let us know.
Warm regards,
Becky
Svar från Hattons of London
Mr White, Thank you so much for taking the time to share your thoughts with us. It's always a delight to hear from someone who appreciates the artistry and craftsmanship that goes into our special pieces. Our team is dedicated to ensuring everything, from service to delivery, meets our clients' expectations, and your kind words reassure us that we're on the right path.
Warm regards,
Becky
Good service very pleased .
5 augusti 2026
Svar från Hattons of London
Lee, Thank you for your lovely words! It's fantastic to hear you're so pleased with our service. We're always here to help make your experience with us as delightful as possible.
Warm regards,
Becky
My original order got lost and they…
My original order got lost and they were quick to replace it
5 augusti 2026
Svar från Hattons of London
Caroline, Thank you so much for leaving your thoughts! I'm thrilled to hear that we were able to quickly resolve the issue with your original order. We always aim for a smooth and pleasing experience, so I’m glad we could set things right for you.
Warm regards,
Becky
Svar från Hattons of London
Stephen, Thank you for taking the time to share your experience with us! I’m delighted to hear that the ordering process was smooth for you and that your item met your expectations. Our team works hard to ensure a seamless experience, so it’s wonderful to see that reflected in your review.
Warm regards,
Becky
Great company, great service 5⭐️
Received an order few months back, forgot to leave a review, bought couple different 1/10 sovereigns. Very pleased with process and a nice touch of the company adding the book and other material in relation to the coins. Will definitely be checking out website in future 5⭐️ Thanks again folks
30 juni 2026
Omdöme utan inbjudan
Svar från Hattons of London
What a delightful surprise to hear from you! I'm thrilled to know you enjoyed the 1/10th sovereigns and found the added book and materials a nice touch. It’s always our aim to add a little something extra to spark your interest and appreciation for these special pieces.
Warm regards,
Becky
My order arrived on time and I was…
My order arrived on time and I was given advance notification when it was due to be delivered. Very happy with the service I received. Also appreciate that I am considered a valued customer.
28 juli 2026
Svar från Hattons of London
Bryan, Thank you for your kind words! It's wonderful to hear that your order arrived right on time and that the delivery notifications kept you in the loop. We always strive to make our customers feel valued, and your feedback truly makes our day brighter.
Warm regards,
Becky
Svar från Hattons of London
Mr Underhill, Thank you so much for sharing your experience! I'm delighted to hear that everything went smoothly with your order and it arrived right on time. It's our top priority to ensure that our customers have a seamless experience from start to finish.
Warm regards,
Becky
Svar från Hattons of London
Thank you for leaving us 5 stars, Tim! Sometimes, less is more, and your review says it all. If there's anything else you'd like to add in the future, feel free to reach out.
Warm regards,
Becky
When you said it was being delivered
When you said it was being delivered. Well presented. I'm happy with my order. Thank you.
30 juli 2026
Svar från Hattons of London
Thank you so much for your kind words, Mr Potter! I'm delighted to hear that you're pleased with your order. We always aim to add a little extra shine to your experience, and it's wonderful to know you're happy with the presentation and delivery.
Warm regards,
Becky
All the information I received from…
All the information I received from calls,emails. Delivery just 1 day from what was said. Lovely order package plus the book.
30 juli 2026
Svar från Hattons of London
Richard, Thank you for sharing your thoughts with us! It's wonderful to hear that your order, along with the book, arrived promptly just as promised. Our team works hard to ensure every detail is taken care of, so your kind words truly mean a lot.
Warm regards,
Becky
2026 Queen Elizabeth II and the Lion Platinum-Gold One Tenth Sovereign
Item was exactly as described and arrived promptly, packaged very well.
30 juli 2026
Svar från Hattons of London
Liam, Thank you for your review! We’re thrilled that you’re happy with your purchase and the care we put into packing it up for its journey to you. It's magic to hear that the item was just as you expected.
Warm regards,
Becky
JUST HAD A FANTASTIC FOLLOW UP CALL…
JUST HAD A FANTASTIC FOLLOW UP CALL FROM KATIE AT HATTONS OF LONDON REGARDING MY GOLD COINS HER PROFESSIONALISM AND KINDNESS REALLY STOOD OUT SHE WENT ABOVE AND BEYOND TO MAKE SURE I WAS HAPY WITH EVERYTHING KATIE IS SIMPLEY THE BEST AND I WOULDNT HESITATE TO RECOMMEND THIS COMPANY TO ANYONE FIRST CLASS SERVICE
30 juli 2026
Omdöme utan inbjudan
Svar från Hattons of London
Wow, reading your kind words absolutely made my day, Colin! I'm delighted to know that our communication left such a positive impression. It was an absolute pleasure to ensure everything was just right for you. Thank you so much for your wonderful recommendation—your support means the world to us!
Wishing you all the best,
Katie
Svar från Hattons of London
Thank you so much for sharing your lovely feedback! It’s fantastic to hear that our team provided you with great service and prompt delivery. We aim to make every experience smooth and enjoyable, so knowing we’ve hit the mark with you truly makes our day.
Warm regards,
Katie
Svar från Hattons of London
Howard, thank you for taking the time to share your thoughts! We're delighted to hear that our service and delivery brought a smile to your day. It's always a pleasure to know we're hitting the mark for you. If there's anything else you fancy or would like to know, feel free to reach out. Have a wonderful day!
Warm regards,
Katie
Efficient office
Efficient office, helpful on one hand, too persistent in follow-up perhaps with telesales. On the other. Well packaged and stylish . Good packaging and delivery
29 juli 2026
Svar från Hattons of London
Thank you for sharing your thoughts with us, Stephen! I'm glad to hear you were pleased with the packaging and delivery. We aim to ensure every piece reaches its new home in pristine condition and is a joy to open. I appreciate your feedback regarding our follow-up – finding that perfect balance is important for us, and your input helps refine our approach. If there's anything more we can do to make your experience even better, please just let us know.
Warm regards,
Katie
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