Happyrunsports Omdömen 

156
TrustScore 4 av 5

3,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Thank you for a wonderful experience and a great bike. You guys resolved any issue a had quickly and diligently. HappyRun made me a happy customer. I really like my G100 Pro.

Betygsatt 1 av 5 stjärnor

7 months now and my Christmas gift to my grandson is sitting in a box waiting for a return label for over a month. Bad kick stand would not hold the bike up. 4 sprockets and peddle repairs. Code 30 el... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

The G100 Pro is a beautiful e-bike. It has great styling, comfort, amazingly quiet, Fast and built for road. trail or mountain biking. The four pad hydraulic brakes stop you fast if needed. The du... Se mer

Betygsatt 5 av 5 stjärnor

Excellent customer service, especially amongst the e-bike manufactures. They are always super responsive, and stand behind their warranty. The only complaint I have is that the battery cover latch lo... Se mer

Företagsinformation

  1. Butik för elmotorer

Skrivet av företaget

Provide a more enjoyable way by electric motor bike, HappyRun Sports!


Kontaktuppgifter

3,9

Bra

TrustScore 4 av 5

156 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 77 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,9

Alla omdömen

(156)

124 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

The easter deal made the experience appealing.

The easter deal made the experience great, because the cost was fair and affordable. I liked how the organization and graphic representations for the Electric Cargo Bike characteristics on the website made it appealing.
The bike has a great dashboard. Although, the number of miles does not show. Another con is that it is a heavy bike. Overall I enjoy the bike!

6 april 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Horrible bikes and company

Horrible bikes and company. DO NOT BUY anything from them. They don't honor warranty's, give you the run around on responses or just completely ignore you. Bike completely died with numerous electric issues after 7 months old. No doubt any positive reviews are employees. Do your research. STAY AWAY

29 mars 2026
Omdöme utan inbjudan
Logotyp för Happyrunsports

Svar från Happyrunsports

Dear AUSTIN

First of all, we sincerely apologize for any inconvenience and trouble you have encountered during use.

Regarding the issue you reported, please contact us at service@happyrunsports.com. Rest assured, we will carefully follow up and assist you in identifying the cause as soon as possible. If convenient, you are also welcome to provide us with any relevant details or videos so that we can further assess the situation and provide a technical evaluation and appropriate solution.

We look forward to resolving this matter for you as soon as possible, making your subsequent journey smoother and more worry-free.

Sincerely,
Happyrun support team

Betygsatt 1 av 5 stjärnor

Terrible Customer Service

We bought the G300Pro for our son and gave it to him for Christmas. He rode around on it that day and then when he went to charge the battery, the charger would not work. Completely dead. I have tried to call the customer service number and then was directed to go online because it would be under warranty. So, I emailed right away and was responded to at 3AM that we'd need to do a video to show proof it was in fact not working. But we had to have a multimeter to measure the charger's output voltage!? Which, luckily we have someone that helped us with this, since we didn't just have that lying around our home, and we recorded the proof and sent them the video. We THEN got another email saying that wasn't sufficient enough per their 'engineers' that the setting was incorrect. I ended up buying another charger because the delayed responses and hoops they insist you jump through for an $80 charger are absolutely ridiculous. I would NEVER buy from them again because of the terrible customer service experience!!

1 december 2025
Omdöme utan inbjudan
Logotyp för Happyrunsports

Svar från Happyrunsports

Dear customer

Thank you for taking the time to share your feedback with us.

Please accept our sincere apology for this experience, as it does not meet the high standard of service we are committed to delivering to every customer.

We sincerely apologize for the issue you are experiencing with your charger.
Our request for you to test it using a multimeter was intended to verify the charger's fault through measurement, thereby enabling us to process your warranty claim.
The cost of the multimeter is reimbursable.
Regarding the issue with your original charger not working, could you please provide a video demonstrating the problem? We will reimburse you for this as well.

Please contact us again via email at service@happyrun.com, and we will assist you in resolving this issue.

Your satisfaction is our top priority, and we’re grateful for the chance to make this right.
Sincerely,
HappyRun Support Team

Betygsatt 5 av 5 stjärnor

Very satisfied with Happy Run

The bikes arrived 5 days after I ordered it just like Happy Run said it would and as soon as I opened the box I was very impressed by how well it was packaged. The bikes were easy to assemble and the quality of the bike overall I'm very impressed by from how well it's built to how comfortable it is to ride. I've had other e bikes such as Rad power bikes that were very disappointing. The Happy Run bikes are everything I was looking for and I can honestly say I'm happy to be a Happy Run cutomer.

1 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Whatever negative stuff you've heard…

Whatever negative stuff you've heard about happy run its just not true. I had a small problem with a defective part and they sent me a new one in two days. It will be here tuesday.. less then a week from my original email to them. The bike is more then I hoped and the service is great. I love my g100 pro and I think im going to get a g300 next.

1 april 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

I purchased the Tank G300 Pro.

I purchased the Tank G300 Pro.
It arrived in just a few days and was fairly simple to assemble.
The only issue I noticed was: the wheels need to be trued.
Other than that, it is everything I was hoping for and then some.
I would recommend this product.

26 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I had a great experience with happyrun…

I had a great experience with happyrun and I love the quality of everything i got it's all top tier quality my g300 pro is amazing I got the phone mount and lock and mirrors and they are all good quality products

1 april 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I purchased a G70 Ebike

I purchased a G70 Ebike. The power controller failed after about 2 miles. They sent me a replacement that appeared used, after install I rode it another 2-3 miles and the rear wheel hub motor failed. I contacted the company only to be told it was out of warranty. The manual that came with the bike shows one year on all components. They tell me the hub motors are only covered for 6 months, the problem is, I had a motor failure after only 4 months of ownership. I tried to explain to them that fact and they insist I purchased the bike in October of 2025 and reported to them the motor failed in January of 2026. They claim that I bought the bike in August of 2025. I checked on THEIR own website for my purchase and tracking, and it shows I paid in October of 2025. POOR customer service. I would not buy from them

26 mars 2026
Omdöme utan inbjudan
Logotyp för Happyrunsports

Svar från Happyrunsports

Hello customer,

Thank you for sharing your feedback. We’re truly sorry for the frustration and inconvenience you’ve experienced.
We take every concern seriously and are committed to resolving issues quickly and fairly. If, at any point, you feel your concerns have not been fully addressed, we sincerely apologize.

Electric bicycles consist of numerous components, each with a different warranty period. Specifically, the motor carries a one-year warranty.
https://www.happyrunsports.com/pages/warranty-policy
Please contact us again via email at service@happyrun.com, and we will assist you in resolving this issue.

Your satisfaction is our top priority, and we’re grateful for the chance to make this right.
Sincerely,
HappyRun Support Team

Betygsatt 1 av 5 stjärnor

Buy a better bike with a better company that stands behind their product

I bought this scooter for my son, which we spent about $2400, first the handlebar is broken half just with riding on the street( then the rear spring snapped, then the brake light fell apart, and now I’m dealing with a controller problem because of the brake light, a company really did nothing other than repeated recommendations, no warranty, part replacements, no credits, no expedited shipping to try to get my son back on his bike, no consideration from this company. I’m very disappointed.

11 mars 2026
Omdöme utan inbjudan
Logotyp för Happyrunsports

Svar från Happyrunsports

Hello customer,

Thank you for sharing your feedback. We’re truly sorry for the frustration and inconvenience you’ve experienced.
We take every concern seriously and are committed to resolving issues quickly and fairly. If, at any point, you feel your concerns have not been fully addressed, we sincerely apologize.

Should you still have unresolved issues or believe anything was handled improperly, please email us directly at service@happyrun.com. Our senior team will review your case thoroughly and work with you until everything is put right.
Regarding damage caused by an accident, we regret to inform you that this is not covered under warranty. However, for issues related to product quality, we can provide free warranty service.

Your satisfaction is our top priority, and we’re grateful for the chance to make this right.
Sincerely,
HappyRun Support Team

Betygsatt 5 av 5 stjärnor

We love our happy run g300 pro

We love our happy run g300 pro. I got it home and unboxed, put together, couldn't stop riding. The only problem I have is I should have bought the combo. Happy run can you cut me a deal. My wife who has never rode an electric bike loved it so much, is ready to order another one.

24 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Awesome bike

Had an issue with shipping, customer service was on top of it. Turned out to be a non issue. Delivery was even early. Bike is awesome. We are very happy with it. My son has done alot of research on e dirt bikes and this was definately the right choice. 10/10 Highly recommend!

11 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

HappyRUN RIP OFF

My home flooded; I was in a nearly fatal car accident. I showed these people proof and offered more proof. They said with a 20% restocking fee, we will refund you, send you a return label, and send the bike back, which was unopened.
I mentioned the things that happened to me because that is what prevented me from returning my son's bike (he got another) prior to 14 days. The package came all mangled and just looked like it was not a good fit, then I looked at all the issues people are having.
Didn't feel good about it. Long story short, all the things that happened to people with battery issues, refunds, and runarounds are all the same. It's a playbook. I'm filing a lawsuit and asking to certify it as a class. They can see the same issues over and over. The sun does not shine on companies like this for too long.

1 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Support Has Been Great!

I bought my son the G300 pro from a 3rd party (electricrideco) but even then they have been great about providing support. My son broke a part when he crashed it. I emailed HappyRun directly to ask where I could buy this part, and they immediately shipped one out to me, no charge. I also emailed them a couple times to ask questions and they responded quickly.

12 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

My first few days experience.

It was great, it was a perfect transition over from a 10 year small bike that didn't fit me. I had it for little under a week and it feels and rides smoothly. Though I have already crash, it hold up well. Be careful with wet dirt pebbles.
Thanks for the product. Now I can get to collage and home at my own time faster.

23 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Extremely FUN

I did a lot of research before purchasing the happyrun G300 and I have NOT been disappointed the bike came packed well no scratches no dens. Putting it together was easy for me. I have been riding bike there are NO problems it is Extremely FUN

6 januari 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

I had the best ordering experience with G100 tank

I had the best ordering experience with HappyRun. Shipping was extremely fast and although the box was a little damaged the bike itself was packaged extremely well and there was no damage to the product. The only thing I would recommend to the company is to add some type of regen to possibly extend the range of the product. I ordered the G100 tank and it is great and not hard to pedal if you run out of battery power so that is where I think the regeneration would absolutely improve this product.

9 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Terrible company to deal with. DO NOT PURCHASE ANYTHING FROM THEM!!!

Terrible company to deal with.

I purchased a G300 Pro and it came with a dead battery. I had to go over hoops to get them to send me a working battery. That one was dead and I could tell it was used. Long story short, they ended up sending me 3 dead batteries. I had to go an purchase a new battery on my on. Then it takes forever to get a refund and they refunded it incorrectly. They sent the refund to the people I financed the bike through. I purchased the new working battery from a dealer, I found. I provided them with my receipt and everything. You can never get anyone on the phone. There is no contact number. You have to email back and forth and their responses come in, during the middle of the night. By the way, my purchase was made in October 2025 and I am still dealing with this mess on getting my correct refund, January 2026. DO NOT PURCHASE ANYTHING FROM THEM!!!

1 december 2025
Omdöme utan inbjudan

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