Happyrunsports Omdömen 

156
TrustScore 4 av 5

3,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Thank you for a wonderful experience and a great bike. You guys resolved any issue a had quickly and diligently. HappyRun made me a happy customer. I really like my G100 Pro.

Betygsatt 1 av 5 stjärnor

7 months now and my Christmas gift to my grandson is sitting in a box waiting for a return label for over a month. Bad kick stand would not hold the bike up. 4 sprockets and peddle repairs. Code 30 el... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

The G100 Pro is a beautiful e-bike. It has great styling, comfort, amazingly quiet, Fast and built for road. trail or mountain biking. The four pad hydraulic brakes stop you fast if needed. The du... Se mer

Betygsatt 5 av 5 stjärnor

Excellent customer service, especially amongst the e-bike manufactures. They are always super responsive, and stand behind their warranty. The only complaint I have is that the battery cover latch lo... Se mer

Företagsinformation

  1. Butik för elmotorer

Skrivet av företaget

Provide a more enjoyable way by electric motor bike, HappyRun Sports!


Kontaktuppgifter

3,9

Bra

TrustScore 4 av 5

156 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 77 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,9

Alla omdömen

(156)

124 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great customer service I ordered f18…

Great customer service I ordered f18 decided I wanted the g18pro they helped me change the order and received the bike in under a week awesome bike great service took maybe 45mins to put the bike together very easy thank you happy run would recommend you

13 juli 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

7 months now and my Christmas gift to…

7 months now and my Christmas gift to my grandson is sitting in a box waiting for a return label for over a month. Bad kick stand would not hold the bike up. 4 sprockets and peddle repairs. Code 30 electronic repair. broken handlebars while riding. 15 emails and nothing. They promised a return and replace or refund. Nothing! Don't buy a Happy Run bike!

16 december 2025
Omdöme utan inbjudan
Logotyp för Happyrunsports

Svar från Happyrunsports

Dear Customer,

We sincerely apologize for the frustration and inconvenience you have experienced.

Please understand that we are not intentionally withholding the return label. Our logistics provider requires photos of the fully packed outer box before they can issue the return label. This is to ensure the bike is properly packaged and to prevent any potential damage during return shipping.

Once we receive the required packaging photos, we will immediately apply for the return label for you.

We appreciate your cooperation and will continue to assist you in resolving this matter.

Betygsatt 4 av 5 stjärnor

Changing the G70 on short notice…

Changing the G70 on short notice without front loading your distributors, it causes tension.

The G70 batteries were downsized, I had no notice, and was not informed until I called the company on it! Could be perceived as deceptive. By downsizing from 38ah to 26ah, you've effectively reduced the range by approximately 12 miles. This is a huge difference, with no real price change. UL rating for larger batteries please.

And the idea that you are attempting to comply with regulatory changes in some states is misguided. You are not the police force. Forcing a maximum 20mph speed on the screen is ridicules. Let the consumer make the choice. If I unlock it, I want to see the true speed of the bike, not some artificial number.

Also, as a distributor that works on these bikes from time to time. Changing the configuration of the wiring, for example...the pedal assist connection is at the bottom and not the top at the controller is very frustrating when confronted with these changes. The swap out of the controller at this point is a big headache!

As a distributor selling your bikes, if you offer freebies to online buyers, you should strongly consider doing the same for your wholesale distributors. Making us compete for sales from online free giveaways (pump, phone holder, bike lock, & cargo rack) are unfair advantages we can't compete with and stay in business. Please give us something....
Sincerely,

Randy Bachmann
22819 165th Ave. E
Graham, WA 98338
c- 253-732-9176

14 juli 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

The reason I give you 1 ☆ is because I…

The reason I give you 1 ☆ is because I received the f18 with the rear rim bent it unalignment
And I haven't received any answers from you

10 juli 2026
Omdöme utan inbjudan
Logotyp för Happyrunsports

Svar från Happyrunsports

Dear Customer,

We are sorry for the inconvenience caused.

Could you please provide your order number and some photos/videos of the issue to our after-sales email: service@happyrunsports.com?

Our support team will review your case and assist you with the appropriate solution as soon as possible.

Thank you for your understanding and cooperation.

Betygsatt 5 av 5 stjärnor

Customer service was great always there…

Customer service was great always there to answer any questions and fix any problem delivery of anything I ordered has always been ontime love this company and will continue to do business whenever the need arises that I need another quality built electric bike we have put over a 1000 miles on the two g300 pro,so we have and there still going strong.

11 juli 2026
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

The delivery date was wrong by 2 days.

The delivery date was wrong by 2 days.
The frame is not aluminum it is magnetic which means it is some kind of steel.
The phone number is for their warehouse in California and it is staffed with warehouse workers not sales or technical staff and their phone system is bad.
The PAS might as well not exist it appears to do nothing when in modes 2 through 5 and a little resistance in mode 1.
The bike is hard to mount and unmount.
I do not believe it will travel 75 miles on a charge but I will attempt to find out.

9 juli 2026
Omdöme utan inbjudan
Logotyp för Happyrunsports

Svar från Happyrunsports

Dear Customer,

Thank you for sharing your feedback, and we sincerely apologize for any confusion or inconvenience.

Regarding the pedal assist (PAS) function, please note that on the G18 Pro, when riding at higher speeds or using higher gears with a larger gear ratio, the pedals may rotate passively due to the wheel’s inertia. In this situation, the system only detects the rotation signal and there is little or no actual pedaling load, which may make the pedal assist feel weaker.

For the battery range, we understand your concern. The actual riding distance can vary depending on factors such as riding mode, speed, rider weight, terrain, and riding conditions. Please feel assured that if you experience any issues with the bike or battery performance, feel free to contact us at any time. We will be happy to assist you and help resolve any concerns.

Thank you for your understanding and support.

Betygsatt 5 av 5 stjärnor

A Beast of an E‑Bike - Sleek, Powerful, and Worth Every Mile

I was skeptical at first, unsure if it would look cheap or fail to perform the way I hoped. Boy, was I wrong.
After assembling it, the HappyRun G300 Pro in Black proved to be an absolute standout. The moment I hopped on, I felt the difference, this bike is built for riders who want real performance, not just a casual cruise. The matte black finish gives it a bold, premium look, and the overall build quality feels solid and dependable.

The power is what impressed me most. Acceleration is smooth but strong, and the motor handles hills and rough terrain without hesitation. The suspension absorbs bumps really well, making longer rides genuinely comfortable. Battery life is another major win, it holds a charge pretty good, and the range easily covers daily commuting or weekend adventures.

The ride feels stable, controlled, and surprisingly quiet. The brakes are responsive, the frame feels durable, and the controls are intuitive. It’s the kind of e‑bike that makes you want to get out and ride more often.

If you’re looking for a stylish, high‑performance electric bike that delivers on every promise, the HappyRun G300 Pro in Black is a fantastic choice. It’s fast, fun, and built like a tank, easily one of the best values in its class.

3 juli 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

No customer service

No customer service, no technical support. Don't buy unless you are an excellent mechanic and can do all the work yourself. Only had 1 year - getting motor failure code - contact technical support. That's a joke - there is no technical support and no repair shop can work on it because everything on it is proprietary. I was told find a local dealer - there is no local dealer. Don't buy!!!

29 juni 2026
Omdöme utan inbjudan
Logotyp för Happyrunsports

Svar från Happyrunsports

Hi Bonnie,

We are very sorry to hear about your experience and understand your frustration regarding the motor error and support concerns.

We would like to help you resolve this issue properly. Could you please provide your bike order number so we can immediately check your case details?

Regarding the **motor failure / error code (E1)**, could you also kindly help us check the following troubleshooting steps:

1. Please check if the cable from the throttle to the display and the motor cable is loose (please refer to the attachment).
2. Or check if the throttle returns to its original position properly when the bike is turned on.

If both have been checked and the issue still persists, we will provide you with a further solution as soon as possible.

We truly appreciate your cooperation and the opportunity to assist you in resolving this.

Best regards,

Betygsatt 5 av 5 stjärnor

The bike is amazing

The bike is amazing. Well built, well engineered and was a great value, especially at the sale price that i bought it at. Had been looking at this for a long time and finally decided to buy it. No regrets. Shipped and delivered very quickly and was well packaged with great assembly instructions.

28 juni 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Unsatisfactory customer service

Unsatisfactory customer service. That I received a new key and a nation, but it does not allow the bike to power on.I haven't wrote my bike in a months, and it's still on the warranty, and it's under 300 miles on the bike.I'm not happy with customer service , not just sending me a new battery

28 juni 2026
Omdöme utan inbjudan
Logotyp för Happyrunsports

Svar från Happyrunsports

Hi cmg films,

We are very sorry to hear about your experience and understand your frustration.

To help resolve this as quickly as possible, could you please kindly cooperate with us to troubleshoot the issue? This will help us determine whether the problem is coming from the battery or from other components of the bike.

Could you please provide your order number so we can check your case details immediately and guide you through the next steps?

In the meantime, you are also welcome to contact us directly at service@happyrunsports.com, so we can prioritize your case.

Once we have the necessary information, we will assist you with troubleshooting or arrange a replacement under warranty if needed.

We appreciate your patience and cooperation, and we are here to help get this resolved for you.

Best regards,

Betygsatt 5 av 5 stjärnor

The G100 Pro is a beautiful e-bike

The G100 Pro is a beautiful e-bike. It has great styling, comfort, amazingly quiet, Fast and built for road. trail or mountain biking. The four pad hydraulic brakes stop you fast if needed. The dual batteries and dual port charger are excellent allowing the bike reach out on a ride The card start controller & display are wonderfully. showing you milage, speed turn signals. battery like and the selected pedal assist mode that your using. The fat tires are also inspired for road to all Terrain. the customer service has been excellent and I love that
it was free shipping, it can quickly and in perfect condition.

The only problem found was me. I'm 5'7" and it's difficult for me to get on and stop as my feet hardly touch the ground.

24 juni 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

This company is a joke

This company is a joke, was excited for the f18. I rarely get frustrated about online purchases and logistics since I work for a warehouse company. I understand what kind of work goes into getting orders and getting them shipped. People are not perfect and everyone makes mistakes. Logistics and supply chain take a lot of organization to get right. But this is ridiculous. It’s been 5 entire days after I ordered my bike choosing affirm to pay over time and getting an order number. Haven’t heard anything about any tracking or anything in almost a FULL week.. I’m just at shock. No planet in the world does it take that long of a full entire work week to get a product that has an order number and a location to get to out the door.. especially when it’s $1,300 bike and not (for example)socks that get moved hundreds of thousands at a time. I emailed them twice now, dm’d them on instagram, and called twice to try and leave a message but nobody answers. This is seriously a bad company doing business with. And the worst part is the product can be hit or miss. Tons of people saying there’s power/charging problems. Then there’s people saying it won’t start at all, and then there’s people praising the bikes about how great they are, so you never know which is gonna show up at your door after your out $2,000. But today they had time to approve my affirm loan, but still no reply to my emails or anything. I am a first time buyer and this will be my first e-bike and my last from happyrun. This is the most frustrating company to purchase from.

21 juni 2026
Omdöme utan inbjudan
Logotyp för Happyrunsports

Svar från Happyrunsports

Hi CJ,

We are truly sorry for the frustration and inconvenience this has caused you, and we sincerely understand your concerns.

Due to a higher-than-usual order volume combined with weekend processing delays, there may be a temporary delay in shipping updates and tracking information being generated.

For your reference, our standard fulfillment timeline is as follows:

* **Processing Time:** 1–3 business days

* **Shipping Time:** 3–5 business days

Could you please provide your order number and also contact us at service@happyrunsports.com so we can immediately check the status for you and help expedite the shipment with our logistics team?

We appreciate your patience and thank you for giving us the opportunity to assist you.

Best regards,

Betygsatt 5 av 5 stjärnor

This thing rips!

This thing rips!! Fast shipping, video instructions, easy to put together! I’m 5’8 150lbs and the bike feels like the perfect size. Super satisfied. Careful with the torque!!

21 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Exceptional bike very quick shipping

I had a good experience very easy and fast I ordered on a Monday had it by Friday no damage everything was in the box . I've had it in off- road and on street and in grass and bike I done exceptional. I would definitely recommend and I will be buying more in future thanks happyrun

15 juni 2026
Omdöme utan inbjudan

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