Thank you for a wonderful experience and a great bike. You guys resolved any issue a had quickly and diligently. HappyRun made me a happy customer. I really like my G100 Pro.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
7 months now and my Christmas gift to my grandson is sitting in a box waiting for a return label for over a month. Bad kick stand would not hold the bike up. 4 sprockets and peddle repairs. Code 30 el... Se mer
Företaget har svarat
The G100 Pro is a beautiful e-bike. It has great styling, comfort, amazingly quiet, Fast and built for road. trail or mountain biking. The four pad hydraulic brakes stop you fast if needed. The du... Se mer
Excellent customer service, especially amongst the e-bike manufactures. They are always super responsive, and stand behind their warranty. The only complaint I have is that the battery cover latch lo... Se mer
Företagsinformation
Skrivet av företaget
Provide a more enjoyable way by electric motor bike, HappyRun Sports!
Kontaktuppgifter
802 Echelon Ct, City of Industry, CA , 91744, CA, USA
- +1 760 539 2103
- info@happyrunsports.com
- happyrunsports.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 77 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
My GP70 Pro electric bike is…
My GP70 Pro electric bike is outstanding coupled with super performance and a quality build. Customer service is above excellent.
The bike was shipped right away and was…
The bike was shipped right away and was very well packaged. Awesome product too!
Great experience
I bought the HappyRun G-100 Pro about a month ago and rerally love the bike. I have to say the way HappyRun package the bikes and other items are superior to other companies. The bike did have an electrical issue with the display flickering and bike cutting off. I reached out to HappyRun sending Pictures and a video. After about 5 days the company sent me a replacement controller, battery balancer and even a speed sensor to make sure I had the parts that would may fix the issue. Upon installing the controller and battery balancer, it fixed the issue...my bike it up and running. I also bought the G-100 a few months back with no issues with that one. So anyway I am a satisfied customer and HappyRun customer service is spot-on for now. Hope the company continue the good work.
Customer Service
Happyrun gave me a quick response and solution. They wanted to make sure I was satisfied with their product.
Epic Customer service
Excellent customer service, especially amongst the e-bike manufactures. They are always super responsive, and stand behind their warranty. The only complaint I have is that the battery cover latch lock broke due to improper fitment. A replacement lock and key set way $45. These are typically $6-10 elsewhere. It was annoying to have to pay so much to replace a part that failed due to design flaw. Still a loyalist and big fan though.
I purchased a full warranty and now…
I purchased a full warranty and now your company has sent me to X cotton I wish I would have never bought the $200 year warranty you do not honor it you send me to a warranty company that won't do anything I am very disappointed with your warranty and I would like my $200 return to me since your warranty is nonsense thank you for wasting my time

Svar från Happyrunsports
The motor on my g100 started making a…
The motor on my g100 started making a grinding noise. I contacted happyruns customer service via email. I also included a video of the issue. Happyrun contacted me within hours of my email. They apologized for the issue and asked for my shipping address. Customer service notified me of my replacement motor would he sent to my address. I was happy with there promt service and solution. Good job and keep up the great work 👍
Very helpful and professional
Always been helpful. Customer service has been straightforward and if I ever had a chance to purchase another bike, I will.
Had an issue with the battery not…
Had an issue with the battery not charging. My grandson was very disheartened. I emailed and they were able to help with troubleshooting and instructional videos. It took me longer than them. I sent videos back of how it did not charge and they responded in less than 24 hrs that battery would be replaced. Update was just given as they are sending new battery via FedEx and FedEx has confirmed it is on the way. Very grateful for their response.
Thank you
The Tank G300 Pro is one amazing bike
The Tank G300 Pro is one amazing bike ! I love it ! I drive it 4 miles everyday to work. Shipping was really fast.
Fantastic
Great price, great bikes, great communication, fantastic overall
The customer service was responsive and…
The customer service was responsive and respectful. Thank you.
This e-Bike has been the best…
This e-Bike has been the best investment & fun ride. HappyRun Sports is an AMAZING company, the Customer Service is beyond EXCELLENT, warranty of bike & repair issues is TOP NOTCH. So pleased & thankful to this company for an OUTSTANDING experience & great prices!
FL e-Bike owners
Great customer service
Customer service was good and kind they responded quickly and didn’t give me problems
I love all 3 models of happyrun bikes…
I love all 3 models of happyrun bikes that I own. The g70 pro is a great grocery getter or hauler, the g100 pro is the ultimate road beast! And the g300 pro is an all-terrain titan!
I very happy with the preformance and…
I very happy with the preformance and the quality of bike. The. G 300 that I got last year has been amazing. Can’t wait to see how the. G100 pro performs
Thanks again
Disappointed and frustrated with this defective happyrun G70 Bike
**Disappointed and Frustrated with This Defective Bike**
I really wanted to love this bike, but after receiving it, I’m extremely disappointed. The bike arrived with multiple obvious defects that should have never left the factory.
Visually, the problems are impossible to ignore. The frame has several poorly welded joints — the welds look sloppy, uneven, and rushed. Some areas show excessive weld material buildup, while others have gaps and weak-looking connections. The welding job overall is terrible; it looks like it was done by someone in a hurry with no quality control. I’m genuinely concerned about the structural integrity and long-term safety of riding this bike.
Beyond the welds, I found bent parts, misaligned components, and scratches/dents in multiple places right out of the box. Nothing about this bike feels solid or well-built. Every time I look at it, the defects jump out — it’s not something you can easily overlook.
When I reached out to the support team for help with these issues, I was completely denied assistance. They offered no solutions, no replacement parts, and no real support whatsoever. It felt like they just wanted to wash their hands of the problem once the bike was sold.
I expected a functional, well-constructed bike for the money I paid, not a defective product with subpar welding and zero customer support when problems arose. This has been a very frustrating experience, and I cannot recommend this bike or this company to anyone.

Svar från Happyrunsports
Over all it was great.
Over all it was great. The only problem I have is something broke on the rear wheel and now it won't do over 40 mph
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