Had a bit of an issue with trying to swap my subscription from normal vitamins to pregnancy ones for new mums. A lovely man named John helped me with this and my return, and he also offered to reimbur... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Sunt la a 3 a achizitie Hair Burst si de fiecare data am fost multumita. Eu folosesc gama anticadere dar am incercat si vitaminele si sprayul pentru crestere si volum care mi a placut foarte mult. De... Se mer
Företaget har svarat
Šampón, kondicionér aj masku na dlhšie a silnejšie vlasy používam pár mesiacov. Vlasy sú o niečo pevnejšie a menej vypadávajú. Čo je negatívum týchto produktov, šampón veľmi štípe v očiach, čo som pri... Se mer
Företaget har svarat
I cannot comment on the product yet as after nearly 2 weeks of waiting my order has still not arrived despite paying postage. Update : Hairburst have handled my complaint so well and responded immedia... Se mer
Företaget har svarat
Företagsinformation
- Butik med hårprodukter
- också i
- Butik med vitaminer och tillskott
- Hälsa- och skönhetsbutik
- Leverantör av skönhetsprodukter
Skrivet av företaget
Hairburst is a haircare brand backed by over a decade of research, trusted by more than 1 million customers worldwide. Our range of clinically proven vitamins, supplements and topical treatments targets the internal and external causes of hair loss, thinning and damage. 88% of customers say their hair looks better after just 90 days. Real results, proven science, healthier hair.
Kontaktuppgifter
Storbritannien
- support@hairburst.com
- hairburst.com
4,3
Utmärkt
5 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Really great service
Really great service. I had an issue with my subscription which the team promptly fixed. Great communication and I really love the product.
13 augusti 2026
Omdöme utan inbjudan
Svar från Hairburst
Hi Cathy,
Thank you so much for leaving us a review!
We're really sorry to hear about the initial subscription issue here however we're so pleased to hear that our Customer Service team were so helpful in resolving this - we're so grateful for your support!
Team Hairburst x
Ive been using hairburst advance for a…
Ive been using hairburst advance for a few months and had a few questions so i reached out via email. I have to say their customer service team is fantastic! They responded quickly and was so reassuring about my progress, they recommended i use the hair balm and volume elexir into my routine to see better results and guided me step by step how to introduce it into my hair routine to see even better results they even gave me a discount code to use on my purchase that i made. Its rare to find a brand that cares this much about the customers.Im seeing slow progress im on my 4th hair burst advance tablets hairfall has stopped seeing slow progress. I highly recomend hairburst advance 😊
13 augusti 2026
Omdöme utan inbjudan
Svar från Hairburst
Hey Kally,
Thank you so much for taking the time to leave us a review!
We are so happy to hear that our Customer Service team have been so supportive in helping you find the perfect products. We're so pleased that you've enjoyed your experience and are so grateful to have you as a part of our community!
Team Hairburst x
Ordered on 06/08 & delivered on 08/08
Ordered on 06/08 & delivered on 08/08. Excellent service & product. Every time I go to the hairdressers she comments on how long my hair has gotten.
6 augusti 2026
Svar från Hairburst
Hi there,
Thank you so much for reviewing us!
We're so happy to hear that you're loving your order and that you've enjoyed your experience with us - we're so grateful for your support!
Team Hairburst x
Excellent customer service
My parcel went missing and less than 24 hours after contacting customer services my order was reissued.
10 augusti 2026
Omdöme utan inbjudan
Svar från Hairburst
Hey Sally,
Thanks so much for taking the time to leave us a review!
We're so sorry to hear about the initial order issue here however we're so pleased that our team were able to resolve this so efficiently. We really appreciate your support!
Team Hairburst x
Very quick handling of my problem
Very quick handling of my problem. They proposed a solution and equipped it to my satisfaction.
12 augusti 2026
Omdöme utan inbjudan
Svar från Hairburst
Hi Ružena,
Thank you for leaving us a review!
We're so happy to hear that you've had such a positive experience with our Support Team - we really appreciate your support!
Team Hairburst x
Customer service is great.
1 augusti 2026
Omdöme utan inbjudan
Svar från Hairburst
Hello Szandra,
Thank you so much for your lovely feedback!
We’re so happy to hear you had a great experience with our Customer Care Team. Your kind words truly mean a lot to us!
Warmest regards,
Hairburst Customer Care Team
Šampóny používam už asi minimálne 8…
Šampóny používam už asi minimálne 8 rokov aj s kondicionérom veľmi super odporúčam mám z toho fajn vlasy
Posledné mesiace som zaradila aj masku ktorá je takmer zázračná
Vôňa produktov je tiež super
1 oktober 2025
Svar från Hairburst
Ahoj,
ďakujeme veľmi pekne, že si nám napísala recenziu! Máme veľkú radosť, že máš rada náš šampón a kondicionér a že si už tak dlho našou vernou klientkou! Dúfame, že máš našu masku rada rovnako ako my, a sme veľmi vďační za všetku tvoju podporu!
Team Hairburst x
S produkty od Harbus jsem maximálně…
S produkty od Harbus jsem maximálně spokojená. ❤️ Vlasy jsou po nich krásné, hebké a celkově vypadají mnohem lépe. Ale nejvíc musím pochválit jejich komunikaci a přístup k zákazníkům. Když se objeví jakýkoliv problém nebo si s něč nevím rady, vždy mi ochotně pomůžou a odpoví opravdu rychle. Komunikace s nimi je podle mě jedna z nejlepších, se kterou jsem se kdy setkala. 🥰 Je vidět, že jim na zákaznících opravdu záleží. Určitě to není moje poslední objednávka a jejich produkty budu kupovat dál. ❤️
11 augusti 2026
Omdöme utan inbjudan
Svar från Hairburst
Ahoj Niki,
moc děkujeme, že sis udělala čas a napsala nám recenzi! Máme velkou radost, že máš naše produkty ráda a že jsi měla s naším týmem tak pozitivní zkušenost. Jsme vděční za tvou podporu a za to, že jsi součástí naší komunity!
Team Hairburst x
Fantastic service
Unfortunately my last order was incorrect, accidents happen. But my problem was solved extremely easily via email. Anne replied politely and went above and beond rectifying my problem.
Thanks Hairburst team and especially Anne.
8 augusti 2026
Omdöme utan inbjudan
Svar från Hairburst
Hey Victoria,
Thanks so much for leaving us a review!
We're so sorry to hear about the initial order issue here however we're so pleased that Anne was able to resolve this so efficiently. We're so grateful for your support!
Team Hairburst x
Ottimo prodotto
Spedizione nei tempi previsti, molto veloce.
Il prodotto che ho acquistato (compresse per la caduta dei capelli) è un ottimo prodotto
L'ho utilizzato altre volte in passato
Ottime le offerte presenti sul sito, ideali per fare una scorta!
1 oktober 2025
Svar från Hairburst
Ciao Gaetana,
grazie per aver dedicato del tempo a lasciarci una recensione! Siamo felicissimi di sapere che ami Hairburst e che hai usufruito delle nostre offerte. Siamo davvero grati per il tuo supporto!
Team Hairburst x
Amazing offer on buy one get one free…
Amazing offer on buy one get one free really pleased with the product leaves my hair feeling fresh and strong I love it thank you hairburst.
14 februari 2026
Svar från Hairburst
Hi Sehrish,
Thank you so much for your lovely feedback!
We’re delighted to hear that you’re happy with your purchase and were able to make the most of our offer. It’s wonderful to know that you’re enjoying how fresh and strong your hair feels after using our products.
Thank you again for sharing your experience and for your support!
Kind regards,
Hairburst Customer Care Team
děkuji za velmi rychlé a odpovídající…
děkuji za velmi rychlé a odpovídající vyřešení reklamace - do 12hodin od založení reklamace bylo vše vyřešeno a v pořádku. děkuji
6 augusti 2026
Omdöme utan inbjudan
Svar från Hairburst
Ahoj Clara!
Moc děkujeme, že jste se s námi podělila o svou zkušenost! Ještě jednou se omlouváme za počáteční komplikaci, ale jsme opravdu rádi, že vám náš tým dokázal tak rychle pomoci a vše vyřešit.
Vaše milá zpětná vazba pro nás opravdu hodně znamená a velmi si vážíme vaší trpělivosti a pochopení!
S pozdravem,
Tým zákaznické péče Hairburst
Valóban segít a hajnak
Valóban segít a hajnak! Először azt hittem nem lesz elég mivel kisebb a kiszerelés de pl 2 db sampon nekem elég 1 évre kb.
8 augusti 2025
Svar från Hairburst
Helló Fruzsina Czupók!
Nagyon szépen köszönjük a kedves, 5 csillagos értékelésedet! Teljesen megértjük, hogy egy kisebb kiszerelést látva felmerülhet benned a kérdés, hogy vajon meddig lesz elég. Nagyon örülünk, hogy megtapasztaltad, milyen sokáig kitartanak a termékek, és hogy ilyen hosszú ideig élvezheted az előnyeiket!
Köszönjük, hogy a Hairburstöt választottad, és hogy megosztottad velünk a tapasztalataidat!
Üdvözlettel,
Hairburst Ügyfélszolgálati Csapat
Svar från Hairburst
Hey Lisa,
Thank you so much for sharing your feedback with us!
We’re thrilled to hear you had a smooth and speedy delivery experience and were able to enjoy some of our special offers. We really appreciate your support and hope you continue to enjoy your Hairburst experience!
Warm regards,
Hairburst Customer Care Team
I had a small issue with my order…
I had a small issue with my order because my mystery gift was missing when my parcel arrived. I contacted Hairburst customer service, and they responded incredibly quickly.
Giffy was kind, understanding, and apologised for the inconvenience. They arranged for my missing mystery gift to be sent out immediately and provided me with tracking details straight away.
I really appreciate how efficiently and professionally my issue was handled. Excellent customer service like this makes a huge difference, and it has given me even more confidence in the brand.
I'm also really enjoying the Hairburst products so far. My scalp feels much healthier, my hair looks shinier, and I've already noticed much less hair shedding.
Thank you, Giffy, and the Hairburst team, for such a positive experience. Highly recommended! 🤗🙏
7 augusti 2026
Omdöme utan inbjudan
Svar från Hairburst
Hello Alexandra,
Thank you so much for your lovely feedback! We’re absolutely delighted to hear that you had such a positive experience with our team and that we were able to assist you smoothly with the issue.
Please be assured that we’ll share your kind feedback with Giffy — we know she’ll be so happy to hear your lovely words!
We’re also so pleased to hear that you’re enjoying our products and have noticed such a positive difference in the health and appearance of your hair. It truly means a lot to us to know that you’re happy with your Hairburst experience.
Thank you again for your kind words, support, and recommendation. We really appreciate it!
Kind regards,
Hairburst Customer Care Team
Prodotti ottimi e con la promozione 2c1…
Prodotti ottimi e con la promozione 2c1 ho risparmiato molto
Inoltre mi hanno anche omaggiato dello spray per il mare
Molto soddisfatta
1 oktober 2025
Svar från Hairburst
Ciao Alessandra!
Grazie mille per aver condiviso la tua splendida recensione! Siamo davvero felici di sapere che ti stai trovando bene con i nostri prodotti e che hai potuto approfittare della promozione. È inoltre un piacere sapere che ti è piaciuto anche il regalo!
Grazie ancora per le tue gentili parole e per il tuo supporto: lo apprezziamo davvero tanto!
Cordiali saluti,
Team del Servizio Clienti Hairburst
Cumple con las expectativas al 100%
Me encanta el champú, lo probé por recomendación y, definitivamente, superó mis expectativas, además la empresa de 10, hubo un problema con la empresa de mensajería, reclamé y lo solucionaron con mucha rapidez, probaré más productos porque los que he probado ya los quiero para siempre, recomendado al 200%
1 oktober 2025
Svar från Hairburst
Hola Loly,
¡Muchísimas gracias por su maravillosa reseña! Nos alegra enormemente saber que el champú ha superado sus expectativas y que ha quedado tan satisfecha con nuestra atención al cliente. Lamentamos los inconvenientes con la mensajería, pero nos complace haber podido resolverlo rápidamente para usted.
Su recomendación significa muchísimo para nosotros, y estamos seguros de que los demás productos que pruebe le encantarán igual. ¡Bienvenida para siempre a la familia Hairburst!
Un cordial saludo,
Hairburst Customer Care
stonger nails longer hair
My nails are longer than ever stonger than ever my hair is longer I suffer from FND so it’s been thin breaking before but now it’s getting better thank you
27 april 2026
Svar från Hairburst
Hey Danielle,
Thanks so much for leaving us a review!
We're so happy to hear that you've been loving your order - we're so grateful to have you as a part of our community and for your support!
Team Hairburst x
All was good just fiew things like…
All was good just fiew things like extra small gift wasnt packet in packet box so I Stiller waiting for roo come
31 juli 2026
Omdöme utan inbjudan
Svar från Hairburst
Hi Lukáš,
Thank you for leaving us a review!
We're so grateful for your honest feedback and rest assured, that this has been passed onto the relevant teams. We're so grateful for your support!
Team Hairburst x
Anne was absolutely wonderful in…
Anne was absolutely wonderful in showing empathy and concern over my issue. She dealt with it with a professional approach. She is absolutely wonderful and I’m so glad it was Anne I was communicating with. I wish her all the best and she definitely deserves recognition, she definitely went above and beyond.
27 juli 2026
Omdöme utan inbjudan
Svar från Hairburst
Hi Dalbir,
Thank you for taking the time to leave us a review!
We're really sorry to hear about the initial issue here however we're so happy to hear that you've had such a great experience and that Anne was able to turn this around for you! We're so grateful to have you as a part of our community.
Team Hairburst x
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.