I have just taken out insurance with Hagerty and my experience of their initial service has been excellent. Plenty of communication with real people, not automated bots, foreign call centres or staff... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Thank you Rachael, the best customer service I can remember having. Firstly, when speaking with everyone at Hagerty you feel like you’re talking to actual humans who are allowed to be people. So refr... Se mer
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A great professional company and very easy to deal with. Never needed to claim so can't comment on how good they are in an emergency. I didn't renew with them this year as they were a lot more expensi... Se mer
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First class service, knowledgable and informative, provided all I needed verbally and in writing with no fuss or delay. Real car enthusiasts which is nice, was going to get a second quote but decided... Se mer
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Företagsinformation
Skrivet av företaget
Your special car deserves special cover. That’s why Hagerty offers unique and customised cover, designed specifically for classic cars and classic motorcycles. Our policies include features designed for classics and collector vehicles such as, UK and EU roadside assistance and recovery, agreed value, salvage retention and more as standard.
Kontaktuppgifter
Storbritannien
- hagerty.co.uk
4,7
Utmärkt
9 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 85 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
So easy and lovely people to deal with. Thank you
Lovely people company to deal with. Made insuring my car so easy.
8 juli 2025
Svar från Hagerty UK
Thank you for taking the time to leave positive feedback about your experience with us and for choosing Hagerty for your classic car insurance.
Svar från Hagerty UK
Hello Peter, thank you for leaving positive feedback about your experience with us and for choosing Hagerty for your insurance.
Friendly and efficient
Friendly and efficient
Easy to speak to, friendly but helpful and efficient. Quote given quickly. Documents arrived in very quick time
7 juli 2025
Svar från Hagerty UK
Hi Coral, thank you for taking the time to provide positive feedback and for choosing Hagerty for your insurance.
Svar från Hagerty UK
Thank you for taking the time to leave positive feedback and for choosing Hagerty for your insurance.
Svar från Hagerty UK
Thank you for taking the time to leave positive feedback and for choosing Hagerty for your insurance.
….the hills are alive with the sound of my Berlin Taxi!
….the hills are alive with the sound of my Berlin Taxi! following 6 years of storage my, one of only 2.4 million, 1985 Mercedes-Benz W123 230e saloon will shortly be released into the wild. only ever could one Classic Car Insurance Company be trusted to insure this, to me, priceless companion - it had to be - Hagerty Classic Car Insurance! no shopping around - straight to The Master Bespoke Specialist! the on-line application was very straightforward to submit - concluded with a one to one Client Support consultation resulting in a most agreeable policy settlement. I am now reassured to be in safe hands - thank you Hagerty and well done..
1 juli 2025
Svar från Hagerty UK
Hello Anthony, thank you so much for your wonderful review! We're thrilled to hear that your beloved 1985 Mercedes-Benz W123 230e is back on the road.
We're pleased to hear that the online process and customer service met your expectations. Wishing you many smooth and joyful miles ahead with your Berlin Taxi! Thank you for choosing Hagerty for your classic car insurance.
My Recent Purchase
From initial enquiry to completion was straightforward.
3 juli 2025
Omdöme utan inbjudan
Svar från Hagerty UK
Hi Robert, thank you for leaving a positive review and for choosing Hagerty for your insurance.
Excellent service highly recommended…
Excellent service highly recommended would definitely use again thank you
30 juni 2025
Svar från Hagerty UK
Hello Ron, I'm so pleased you experienced great service and would recommend us. Thank you for leaving a positive review and for choosing Hagerty for your insurance.
Delt with a person who knew his…classics
Delt with a person who knew his classics and was very helpful thanks
30 juni 2025
Svar från Hagerty UK
Hello Terry, thank you for taking the time to leave a positive review about your experience and for choosing Hagerty for your insurance.
Fast professional service!
30 juni 2025
Svar från Hagerty UK
Hello Terence, thank you for leaving positive feedback and for choosing Hagerty for your insurance.
Svar från Hagerty UK
Hello Sean, thank you for taking the time to leave a positive review and for choosing Hagerty for your insurance.
Sorted !!
Was a bit stressed as I missed my renewal emails three weeks ago, rang today a bit last thing and spoke to Alex. He found my details straight away and sorted my very competitive renewal in no time at all. This was the best insurance experience I have ever had and I would recommend this company strongly.
21 juni 2025
Omdöme utan inbjudan
Svar från Hagerty UK
Hello Nick. I'm so pleased to hear your renewal experience with us was quick and straightforward. Thank you for leaving positive feedback and for choosing Hagerty for your insurance.
Svar från Hagerty UK
Hello Arturas, thank you for taking the time to leave positive feedback about your experience with us and for choosing Hagerty for your insurance.
Swapped from a competitor who I have…
Swapped from a competitor who I have been with for years after they increased my premiums by 25% yet no claims or justification! So I was given the name of Hagertys by my Healey Club. It took 15 minutes and the call handler was excellent and I saved a lot of money.
10 juni 2025
Svar från Hagerty UK
Hi Darryl. We're delighted we could offer you a more competitive rate and that our team made the process quick and easy.
Thank you for taking the time to leave a positive review and for choosing Hagerty for your insurance.
Great service
8 juni 2025
Svar från Hagerty UK
Thank you for taking the time to leave a positive review and for choosing Hagerty for your insurance.
Svar från Hagerty UK
Thank you for taking the time to leave a positive review and for choosing Hagerty for your insurance.
Almost five stars
I would have awarded five stars but my experience trying to renew my insurance on line was overly complicated - with the result that my insurance was cancelled. Compared with other competitors the interface needs a redesign. However, a very helpful person from Hagerty came on the phone and sorted everything out on the spot. Excellent service as always.
9 juni 2025
Svar från Hagerty UK
Hello Anthony, thank you for your review and honest feedback.
We're sorry to hear the online renewal process caused frustration and will be passing your comments to our digital team for review. That said, we're very pleased our team was able to resolve things quickly for you.
We truly value your continued support and hope to make your next experience smoother.
Svar från Hagerty UK
Thank you for taking the time to leave a positive review and for choosing Hagerty for your insurance.
Classic car insurance without the hassle!
Easy to obtain quote and super fast and efficient turn round of documentation.
Highly recommended.
2 juni 2025
Svar från Hagerty UK
Hello Nigel - I'm so pleased to hear your experience with us was fast and efficient. Thank you for leaving positive feedback and for choosing Hagerty for your insurance.
Dissappointing
I have been a customer for many years with several classic cars. I wanted to add one to my collection and obviously needed to test drive it for which I required temporay cover. Hagerty would not give me cover until I 'owned' it?? This was in spite of providing cover for a previous vehicle which they said was a mistake. I have been with them for many years and had no claims so I consider this to be rediculous. How do they expect one to own a car without test driving it. So I will be saying goodbye to Hagerty in favour of an insurer with a more sensible policy. A very dissappointed and previously loyal customer.
Thank you for your reply but you miss the point. Adrian Flux, for example, will provide temporary cover or a full cover which can be cancelled or changed to another vehicle (subject to an admin fee). You did not offer any cover because I did not acytually own the vehicle at the time. Few private sellers, who are the majority in the classic car market, will allow one to test drive their pride and joy without appropriate insurance cover. You are in exactly the same classic market as Adrian Flux, for example, so you can't say it is the 'industry norm'. Anyway it's your choice but I find it dissappointing hence my review.
30 maj 2025
Omdöme utan inbjudan
Svar från Hagerty UK
Hello Stephen. Thank you for taking the time to share your feedback. We're genuinely sorry to hear about your disappointment, especially as a long-standing and loyal customer.
We understand your frustration, and we appreciate how important it is to be able to test drive a vehicle before committing to purchase. While we don't provide cover for this purpose, this is in line with standard practice across much of the motor insurance industry.
Typically, if a vehicle is being sold through a dealer, they will have motor trade insurance that includes test drives, though it's always best to confirm this directly with the seller. In private sales, some standard motor insurance policies may include third-party cover for driving other vehicles with the owner's permission. We would encourage you to speak with your everyday-use vehicle insurer to see if this option is available to you.
While we hope you might consider returning in the future, we're truly sorry to see you go and appreciate the years you've spent with us.
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