I have just taken out insurance with Hagerty and my experience of their initial service has been excellent. Plenty of communication with real people, not automated bots, foreign call centres or staff... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Thank you Rachael, the best customer service I can remember having. Firstly, when speaking with everyone at Hagerty you feel like you’re talking to actual humans who are allowed to be people. So refr... Se mer
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A great professional company and very easy to deal with. Never needed to claim so can't comment on how good they are in an emergency. I didn't renew with them this year as they were a lot more expensi... Se mer
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First class service, knowledgable and informative, provided all I needed verbally and in writing with no fuss or delay. Real car enthusiasts which is nice, was going to get a second quote but decided... Se mer
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Företagsinformation
Skrivet av företaget
Your special car deserves special cover. That’s why Hagerty offers unique and customised cover, designed specifically for classic cars and classic motorcycles. Our policies include features designed for classics and collector vehicles such as, UK and EU roadside assistance and recovery, agreed value, salvage retention and more as standard.
Kontaktuppgifter
Storbritannien
- hagerty.co.uk
4,7
Utmärkt
9 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 85 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very easy with 1 phone call ,everyone…
Very easy with 1 phone call ,everyone helpfull and polite
8 augusti 2025
Svar från Hagerty UK
Thank you for taking the time to leave positive feedback and for choosing Hagerty for your insurance.
Ease of cover and price
6 augusti 2025
Svar från Hagerty UK
Thank you for taking the time to leave positive feedback and for choosing Hagerty for your insurance.
An excellent service
An excellent service. An extremely helpful polite and friendly member of staff. Our transaction only took a few minutes with no problem. In a nutshell.....FIRST RATE. Thank you.
8 augusti 2025
Svar från Hagerty UK
Hello Alan, I'm so pleased to hear you had a great experience with us. Thank you for taking the time to leave positive feedback and for choosing Hagerty for your insurance.
I was pleased that the company phoned…
I was pleased that the company phoned to make sure about the renewal of the policy as I had missed an e-mail and then overlooked the renewal payment. So it was all paid up and the renewal successful. Thank you Hagerty.
7 augusti 2025
Svar från Hagerty UK
Hello Shirley, thank you for your feedback. I'm pleased to hear you had a positive experience and have renewed your policy for another year. Thank you for choosing Hagerty for your insurance.
Quick and easy
31 juli 2025
Svar från Hagerty UK
Thank you for taking the time to leave positive feedback and for choosing Hagerty for your insurance.
Svar från Hagerty UK
Thank you for taking the time to leave positive feedback and for choosing Hagerty for your insurance.
It was so straightforward 10 out of 10
It was so straightforward 10 out of 10
and to speak to a person who’s knowledgeable.
4 augusti 2025
Svar från Hagerty UK
Thank you for leaving a positive review and for choosing Hagerty for your insurance.
Very straightforward.
Very straightforward, a simple to navigate website, no nonsense questions and a good price.
I have already recommended Hagerty to a classic car owning friend.
4 augusti 2025
Svar från Hagerty UK
Thank you for taking the time to leave positive feedback about your experience with us and for choosing Hagerty for your car insurance.
Nice polite professional staff
Nice polite professional staff, very helpful and easy to sort out details.
1 augusti 2025
Svar från Hagerty UK
Thank you for taking the time to leave a positive review and for choosing Hagerty for your insurance.
Very easy to use online great price…
Very easy to use online great price highly recommended
31 juli 2025
Svar från Hagerty UK
Thank you for taking the time to leave a positive review and for choosing Hagerty for your insurance.
Wow, what a refreshing company
Wow, wow, wow. This was certainly a refreshing policy setup. I have many cars with other insurers of classics, fine till you want to speak to them, even Lancaster never called back and when I did I gave up after 25 minutes and that's new business.
Hagerty on both occasions answered the call in under a minute, both agents (apologies did not get their names) were clear, professional and sorted it all with no issues. The website is leagues ahead, they have an email (which others don't) so I cannot recommended highly enough.
The policies I have with Footman James, Adrian Flux and Lancaster will all move over on expiry.
29 juli 2025
Omdöme utan inbjudan
Svar från Hagerty UK
Hello Shaun, I'm so pleased you had a great onboarding experience with us. Thank you for taking the time to leave positive feedback and for choosing Hagerty for your insurance.
The phone was answered quickly
The phone was answered quickly. I spoke to a polite person who used clear English.
I didn’t have keep asking her repeat what she said. The transaction was completed quickly and efficiently
11 juli 2025
Svar från Hagerty UK
Hi Andrew, thank you for taking the time to leave a positive review and for choosing Hagerty for your insurance.
Easy to do as I had a quote before
Easy to do as I had a quote before, even though I had let the quote expire.
11 juli 2025
Svar från Hagerty UK
Thank you for taking the time to leave positive feedback and for choosing Hagerty for your insurance.
Svar från Hagerty UK
Thank you for taking the time to leave positive feedback and for choosing Hagerty for your insurance.
Poor customer service experience
I obtained a quote to insure my car for a track day. It was competetive but I had a couple of questions for them. I called them first thing Monday and spoke to a young man who said he didnt have "the system" to manage my query and that nobody else was available. He suggested that I replied to the quote asking for someone to call me back. 96 hours later I have yet to hear from them, Needless to say I insured my car with someone else!
14 juli 2025
Omdöme utan inbjudan
Svar från Hagerty UK
Thank you for taking the time to share your feedback, and we're very sorry to hear about your experience. Please be assured that we are looking into this, and a manager will be in touch with you shortly to discuss it further.
Svar från Hagerty UK
Hi Nigel, thank you for taking the time to leave positive feedback and for choosing Hagerty for your insurance.
The best
The best company ever , just call them and they gonna help you with everything you need!!
10 juli 2025
Svar från Hagerty UK
Thank you for taking the time to leave great feedback and for choosing Hagerty for your insurance.
Could not have been more helpful
2 juli 2025
Svar från Hagerty UK
I'm pleased to hear you had a positive experience with us. Thank you for taking the time to leave a great review and for choosing Hagerty for your insurance.
Svar från Hagerty UK
Hello Leslie, thank you for taking the time to leave positive feedback and for choosing Hagerty for your insurance.
So easy and lovely people to deal with. Thank you
Lovely people company to deal with. Made insuring my car so easy.
8 juli 2025
Svar från Hagerty UK
Thank you for taking the time to leave positive feedback about your experience with us and for choosing Hagerty for your classic car insurance.
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