Gyroorboard Omdömen 

68
•
TrustScore 3 av 5

3,1

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

I just kept being asked to provide my receipt when trying to figure out if I was getting the correct part. Even when I submitted the model number and pictures of the part I was trying to replace, no o... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Week long response times to my emails. I initiated a return on August 10, finally received the return labels and some answers to my questions in September. FedEx tracking confirmed my returns (2 s... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Won’t lie, was a little intimidated when the shipment was received. Once I opened the box, I was grateful at how little there was to actually assemble and pretty easy. This is coming from someon... Se mer

Betygsatt 5 av 5 stjärnor

Gotten a flat inner tube on my electric scooter and I emailed support about where to get a replacement. Same day response to links on their website to both outer tire and inner tube for me. Great cust... Se mer

Företagsinformation

Skrivet av företaget

GYROOR Limited is a leading integrated provider of smart short-distance mobility solutions.We are excited to announce the launch of a true industry breakthrough at your upcoming show: the C-series, the world’s first lightweight smart e-scooter designed specifically for transporting pets—both dogs and cats. For years,convenient travel with pets has remained an unresolved global need.Leveraging patented technology and deep user insight,Gyroor has seamlessly merged short-distance mobility with pet carriers,solving the“last-mile”challenge for pet owners worldwide. As the pioneer of this category,the C-series has gained over 100 million organic social media views globally,thanks to its innovative design,strong safety, and sleek aesthetics.


Kontaktuppgifter

3,1

Medel

TrustScore 3 av 5

68 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 87 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,1

Alla omdömen

(68)

33 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Would give negative stars if possible

Would give negative stars if possible. Company is a huge scam. Bought a scooter from them. Battery was defective right from the get go. Contacted the company about the problem multiple times. They didn’t email back for over a month and a half. After a month got a hold of credit card company and they agreed after all this time with them not emailing back that they could issue our money back. Right after that, the scooter company said they would send a battery for me to install. After that didn’t hear back from them at all and they sent the money from the scooter to collections. Try calling and emailing and still won’t contact back. Company is a joke. Don’t EVER buy from these low life’s.

24 oktober 2024
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Terrible product and customer service

I purchased the Gyroor Scooter for a Christmas present in December of 2023. Within six months the back tire went flat three times. We changed out the 2 inner tubes that were provided and on the third flat, we just went and bought a new tire. Two months later, the front tire is flat. This is a scooter that was bought to ride a short distance to and from the community mailboxes. This is not a scooter that was taken all over the place. Then starting in November as we were coming up on one year, it started cutting off and leaving you stranded after showing a full charge. It would just STOP and then not move. However, if you waited 20 minutes it would start again and then cut off after just several minutes of riding again. My issue is that upon reaching out to their customer service department, I got an immediate response and they asked a few questions. Then after I answered, they have just ghosted me. I feel like they absolutely DO NOT care about their customers. They have never gotten back to me even after a second and third attempt to get some assistance. The product reliability was questionable from the start as we could not keep a tire inflated almost from the beginning. The most disappointing part is that after contacting them, they could care less whether we were provided with any assistance or guidance as to what could be done. I will never recommend or purchase Gyroor products again. Beware, unless you have money to burn, product is mediocre at best and customer service is nonexistent. Shame on your Gyroor.

30 november 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Bringing Pets

This scooter is lighter than I expected, which is perfect for taking my dog for a ride. It's going to be so much fun!

27 juli 2024
Betygsatt 5 av 5 stjärnor

Package arrived right on time for my…

Package arrived right on time for my sons birthday! And his favorite present! We ride our scooters everyday. We get lots of compliments of how cool our scooters are especially my sons with the led changing lights! Very good quality as well.

29 juli 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Terrible product, do not buy

Paid 299 + tax and worked for 3 weeks. What a disappointment for my 11 years old son. Since it broke, I had to give him reassurance that life is worth living.

With sadness, I will go to another manufacturer to make him enjoy life again.

11 juli 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

DO NOT BUY FROM GYROOR

If I could rate them a 0, I would. Purchased a scooter for our son’s birthday in the beginning of June. On June 18th, we tried calling them and emailing them asking for a refund because the scooter stopped working. They took 5 days to respond saying they would send us a throttle that we could replace ourselves. Although this was not what we wanted, we agreed for them to send it. We STILL have not received the part and we’ve sent two emails to follow up with no answer. DO NOT BUY FROM THIS COMPANY!!

15 juli 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Worst company ever

Worst company ever. Do NOT do business with them. They will send you garbage product and never refund you. Buy American, that is what I get for trying to save money. This is a Chinese company that doesn’t respect Americans. I have to select at least one star, they are really in the negative star category. GARBAGE!!!

4 juli 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

No answers

No answers. Payed 250€, got no shipping notification and I asked for information by german and US E-Mails and also by the contact form on the Website. But no feedback. Dont know if I will get my Money Back.

20 juni 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

this company has not returned money for…

this company has not returned money for more than a month, does not answer calls, does not respond to emails, it feels like this company is completely fake, be careful with online purchases from this company.

23 juli 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Terrible product and customer care

With in 3 months the hoverboard motor and mother board both got damaged. Tried to reach the customer care on both via email and phone multiple times , Phone always connects to voices mails after few ring sounds and the emails they never respond back. Don't buy this product and loose your hard earned money

16 februari 2024
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Gyroor battery warranty

I purchased a Gyroor eBike. Unfortunately, the battery failed after a few months of usage. Clearly defective, I contacted Gyroor and after a few short (and reasonable) exchanges, was given a new battery.

I have zero complaints about the eBike itself. One of my work mates has a slightly larger eBike and has had no issues with his.

Given that the decent product and customer service experience, I would not hesitate in purchasing from this company in the future.

31 januari 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Purchased 3 hoverboards for Christmas…

Purchased 3 hoverboards for Christmas 2023. After the first use 1 wouldn’t reset and only spins one way. After another week a second board is doing the same. Have contacted them through their email displayed on their page 5 times and still have not received an answer. Very costly and disappointing. Will never shop with them again and will encourage others to do the same. Absolute zero customer service. Boards are still under warranty but with no contact with the company I don’t know where else to turn to. I would give zero stars if I could.

25 december 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Je word gewoon vernageld

Je koopt een gyroor hoverboard vervolgens gaat die na een jaar stuk en zeggen ze dat het door waterschade komt en willen ze hem niet maken terwijl ze zijden dat het een waterdicht hoverboard was. Kort je word vernageld door gyroor koop hier niet iets als het geld heel veel waard is voor je.

4 februari 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

G2 hoverboard would not connect to app

G2 hoverboard would not connect to app, customer service terrible lots of other people with same issue. Avoid buying products made by this company imo.

24 december 2023
Omdöme utan inbjudan
Logotyp för Gyroorboard

Svar från Gyroorboard

Sorry for the inconvenience caused. We have updated the app. You can try re-downloading and try to connect again. It should be able to connect successfully.

Betygsatt 5 av 5 stjärnor

The look is beautiful!

Received my scooters yesterday, I purchased 2 ,the black one for me and the purple one for my wife. The look is beautiful and my wife loves it. The frame is sturdy, the headlight is very bright, has a brake tail light, and the ride is smooth and safe. Recommended!

22 september 2023
Betygsatt 5 av 5 stjärnor

Great

Bought this attachment for my grandson, Hoverboard and it works just as described. It's easy to install and the ride just got a lot more fun. He likes it!

18 oktober 2023
Betygsatt 5 av 5 stjärnor

Convenient and Safe

I bought this escooter for my dad because he can't drive. He can ride this electric scooter to go shopping. It only takes 10 minutes. It's really convenient and safe.

15 september 2023
Betygsatt 5 av 5 stjärnor

Great!

As a student who just went to college, I bought this scooter specially. I can put my school bag directly in the basket, the pedals are very wide, the center of gravity of the scooter is low, and it is very comfortable to ride.

19 september 2023

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