Gyroorboard Omdömen 

69
•
TrustScore 3 av 5

3,1

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Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

I just kept being asked to provide my receipt when trying to figure out if I was getting the correct part. Even when I submitted the model number and pictures of the part I was trying to replace, no o... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Week long response times to my emails. I initiated a return on August 10, finally received the return labels and some answers to my questions in September. FedEx tracking confirmed my returns (2 s... Se mer

Betygsatt 5 av 5 stjärnor

Won’t lie, was a little intimidated when the shipment was received. Once I opened the box, I was grateful at how little there was to actually assemble and pretty easy. This is coming from someon... Se mer

Betygsatt 5 av 5 stjärnor

Gotten a flat inner tube on my electric scooter and I emailed support about where to get a replacement. Same day response to links on their website to both outer tire and inner tube for me. Great cust... Se mer

Företagsinformation

Skrivet av företaget

GYROOR Limited is a leading integrated provider of smart short-distance mobility solutions.We are excited to announce the launch of a true industry breakthrough at your upcoming show: the C-series, the world’s first lightweight smart e-scooter designed specifically for transporting pets—both dogs and cats. For years,convenient travel with pets has remained an unresolved global need.Leveraging patented technology and deep user insight,Gyroor has seamlessly merged short-distance mobility with pet carriers,solving the“last-mile”challenge for pet owners worldwide. As the pioneer of this category,the C-series has gained over 100 million organic social media views globally,thanks to its innovative design,strong safety, and sleek aesthetics.


Kontaktuppgifter

3,1

Medel

TrustScore 3 av 5

69 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 81 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,1

Alla omdömen

(69)

34 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

The e-scooter arrived quickly

The e-scooter arrived quickly. Quality packaging and easy to assemble. So much fun to operate. Perfect accessory when staying at RV parks and campgrounds. Easy to transport in the bed of my truck. Great product for the price!

4 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Won’t lie

Won’t lie, was a little intimidated when the shipment was received. Once I opened the box, I was grateful at how little there was to actually assemble and pretty easy. This is coming from someone who doesn’t have a lot of mechanical skills.

I got the pet carrier and my Shih Tzu Bruno loves going for his rides!

Overall, the price, quality and ease of assembly makes this scooter one you shouldn’t think twice about purchasing.

27 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Issue has been worked out. I am happy.

Thank you for taking the time to make this situation right. I appreciated the follow up. I was able to replace the unit that was defective with one that is working great right now. Though there was a delay in customer service the event result was what I’d hoped for. Thank you.

22 juni 2026
Logotyp för Gyroorboard

Svar från Gyroorboard

Hi,we have asked the relevant staff to contact you regarding the return, and we will continue to work on improving the customer experience.Thanks

Betygsatt 5 av 5 stjärnor

I'm very happy with my Gyroor C1 Pro

I'm very happy with my Gyroor C1 Pro. It could have a little more power for inclines but for most of what I will be using it for it does what I need. Shipping was quick, approximately 1 week after ordering I received my scooter. It took about an hour to fully assemble with the help of my husband. So far I would recommend it. I only use it primarily around my property and will be taking it to horse shows. My dogs enjoy riding in it also.

2 juli 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I purchased an electric scooter from Gyroor Directly

I purchased an electric scooter from the Gyroor website. Later in the day I get an email saying that they can not honor the price they had advertised on the website, and they wanted $100 more. Bait and Switch.

25 juni 2026
Omdöme utan inbjudan
Logotyp för Gyroorboard

Svar från Gyroorboard

Hi.We apologize for the pricing dispute caused by a system error. Your package is already on its way, and we hope you have a great riding experience.

Betygsatt 5 av 5 stjärnor

Gyroor very helpful

Thank you Gyroor after a small problem to start with this was quickly resolved and im very thankful for your response ,we now have 2 C1plus scooters for which serve our needs perfectly to carry our small dogs around in the basket , very pleased with the quality of the scooters and how they perform .Well done Gyroor I hope my good experience with them continue . i will try and do a youtube video on this European model as most that are out there are for the American version and they do vary a little . Thanks again Gyroor Just to add please ignore the review by my wife as everything has been resolved

23 juni 2026
Omdöme utan inbjudan
Logotyp för Gyroorboard

Svar från Gyroorboard

Hi.We apologize for the warehouse error that resulted in the wrong product being shipped to you. We have already sent a replacement, and we hope you enjoy your ride.

Betygsatt 1 av 5 stjärnor

You guys suck

You guys suck, false advertising and Amazon fake reviews

12 juni 2026
Omdöme utan inbjudan
Logotyp för Gyroorboard

Svar från Gyroorboard

Hi ,we’re sorry to see that your experience did not meet your expectations. We value every customer’s feedback, whether positive or negative, as it helps us improve.

We always strive to provide honest product information and quality service. We’d like to learn more about your specific concerns and see how we can help resolve the issue.Please reach out to us directly so our team can assist you.
Email:service@gyroorboard.com;Phone:+1 833 737 1294

Thank you for your feedback.

Betygsatt 5 av 5 stjärnor

Solid Performing Scooter and easy to assemble

Thus far the C1 Pro has been a very good electric scooter and my dog loves it! I have Parkinson's and used to have a standup scooter but I needed one that I could sit down on for longer rides. With the adjustable seat and handlebars, it is very easy to assemble and I was up and running in about 20 minutes so considering that I am not that handy, great job on making it easy to put together. The suspension helps make it ride and handle very well. It is powerful and gets up to speed quickly. My only regret is that I did not buy the C1 Plus which is a little bigger.

21 april 2026
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Manual has very poor wording

Simple emailing has a human quality that this currently lacks. I will make one last offer for help, but on email one-to-one, no websites! MORE Proof I can upgrade your Manual: You show "bicycle pedals" but there is NO bicycle or pedals! Those are FOOT PEGS. Mislabeled parts don't help! And how can the foot pegs be adjusted snugly when the surface is curved?
I bought the rear view mirrors, so only the padded center basket insert is of interest to me.
Please help me get the foot pegs to tighten, and offer the insert for more manual . Please email me.
Ron Sirull

18 maj 2026
Omdöme utan inbjudan
Logotyp för Gyroorboard

Svar från Gyroorboard

After seeing your comment on our website, we sent you an email asking for your feedback on the manual.Plz check the email from support@gyroor.com. We look forward to your reply, and we will also contact you to resolve the issue with the pedal tension.

Betygsatt 1 av 5 stjärnor

This company needs to: be honest and provide better customer service

This company needs to:
1. be more honest in advertising. For example, they advertise the G13 as all terrain. It is not. The G2 is advertised as off-road, at best it is all terrain.
2. customer service is horrible. Missing parts? Good luck getting them sent. I have had no response regarding missing bolts for the k2.
3. buy a warranty. Hard to believe you get one. No details, no documentation. Nothing.

31 december 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

My husband purchased our daughter a…

My husband purchased our daughter a gyroor hoverboard back in 2023 for Christmas. She hasn't been able to ride it once. I have a year worth of email correspondence with customer service and they never corrected the problem. I requested a new one, they wanted to diagnosis the problem. So after submitting the videos they requested they identified it was a battery malfunction and wanted to mail the new part and for me to replace it. First off, I don't know anything about that kind of stuff. And second off, they didn't wanna guarantee any kind of warranty. On the piece I was going to be, to be putting together. So I was not comfortable with that resolution. Keep in mind, this was a brand new three hundred dollar hoverboard that had never been ridden on. To this day, this company has not corrected their mistake.And it's ridiculous.I will never buy from this company again!!!!

28 december 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

This company can improve by not lying

This company can improve by not lying, and actually helping their customers out.
I brought a hover board for my son for his birthday in June and he was over the moon only to realise it was a faulty and I contacted them time and time again and I got ignored for weeks then when someone replied they told me we would receive an email multiple times which we didn't. The board is under warranty but they just care about taking money and not fixing there products under warranty

3 juli 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Slechte service

Heb gevraagd voor een nieuwe batterij te bestellen. krijg gewoon een kort antwoord hello,
sorry the battery is out of stock
Thanks .
Ben niks met zo een antwoord! heb nogmaals gevraagd wat dat kost en wanneer ze terug voorraad zouden hebben en je word gewoon genegeerd .
Doe iets aan je service!!!

21 augusti 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

We purchased an electric bike from…Gyroorboard

We purchased an electric bike from Gyroorboard. Less than a month after the purchase, the bike stopped working. The company initially assisted with a providing a replacement part after waiting weeks for a shipment from China. When that replacement part didnt solve the problem, Gyroorboard no longer offered a solution. Our emails have gone unanswered and their phone number does not work. Stay away from this fraudulent company. We have an $1800 bike that does not work.

2 juli 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Scam

Ordered an electric scooter and got the scooter ok. Now 2 weeks later I'm still unable to use it because the steering column screw doesn't fit. Rendering the scooter useless, and numerous emails are going unanswered.

7 juli 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Stopped responding warranty issue

I bought two scooters. I love them and they worked well for us until one had a back wheel lock. I sent numerous emails and videos to attempt to get a “fix” Gyroor stopped responding and replying to texts when they realized it could not be an easy fix. They refuse to respond to my request for a replacement or refund under their 1 yr warranty. Beware. Cheap scooters that work well when they work. Will not honor warranty!!!!!

1 januari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

The Worst Purchase I’ve Ever Made


The Worst Purchase I’ve Ever Made – Gyroor Should Be Out of Business

If I could give zero stars, I would. I bought a brand new Gyroor hoverboard for my son’s birthday — a moment that was supposed to be joyful, exciting, and memorable. Instead, Gyroor turned it into a month-long nightmare filled with broken promises, ghosted emails, and blatant disrespect for their customers.

The device was defective right out of the box. I followed every step they requested: I sent videos, filled out forms, repeated calibrations (over and over again), and waited days between each sparse reply. Their “support” team either doesn’t exist or is trained to stall you until you give up. It’s a scripted loop of excuses — designed not to help you, but to wear you down.

Let’s be crystal clear: this product is still under warranty. And yet, Gyroor has done everything possible to avoid honoring it. Their behavior is not just negligent — it’s unethical. This company has zero integrity. They are actively scamming customers, and their warranty might as well be printed on invisible ink.

Avoid this brand at all costs. Do not trust their flashy marketing, and don’t fall for the fake reviews. The only thing “innovative” about Gyroor is the way they’ve weaponized poor customer service as a shield against accountability.

To Gyroor: You sold a broken product to a child. You ignored evidence. You failed to deliver basic support. You stole a birthday. You should be ashamed.

28 mars 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

They are a scam

They are a scam! Avoid! e-bike motor broke after two months (motor stopped) and they do not respond or answer phones to resolve the issue, Avoid this company!

17 januari 2025
Omdöme utan inbjudan

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