Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Mark came and did a great job on our gutters, Experienced, friendly and helpful, I would have no hesitation in recommending him,

Betygsatt 5 av 5 stjärnor

Where gutter meets downpipe, there was clearly still a blockage immediately after service. David from Stockport team has offered to come again to resolve but further heavy rain has now dislodged debr... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

From making my first call, very impressed all my questions well answered very polite, friendly arranged for appointment by mutual agreement given time of arrival, very punctual. Very friendly polite... Se mer

Företaget har svarat

Betygsatt 2 av 5 stjärnor

Turned up half an hour late no apology. No before photo to be fair did not need one knew it needed doing.Gone after 25 minutes as told would receive after photos-not received anything. Managed to... Se mer

Företagsinformation

  1. Takrännerensare

Skrivet av företaget

GutterPRO. THE PROFESSIONAL GUTTER CLEARING SERVICE No need for scaffolding, ladders or cherry pickers when using GutterPRO for gutter cleaning. We can do it quickly and easily using a ground based powerful vacuum and super light 34ft carbon fibre poles which can clear the gutters of three and four storey homes. This means we can reach over garages, extensions, conservatories and outbuildings without risk to your roof, churning up your prize dahlias or Wembley-like lawn. There is no mess, because all the gutter muck is sucked up, not washed out with water or scooped out by hand. It’s safe, effective and we can even take before and after photos so you can see how clear the gutters are when we’ve finished Even if you have grass, moss or ferns growing from your guttering, we haven’t been defeated yet. You may well be surprised what’s growing in there. Fully insured, fixed prices, no matter how long it takes. We make it really easy to book, see the work we have done, and offer cash, cheque and credit or debit card payments at your door. It’s the GutterPRO way.


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

206 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Booked for 08:00 turned up at 07:45…

Booked for 08:00 turned up at 07:45 while i was on school run - left at 07:59 on my cctv!! Called to ask why was just told “have a good day” and hung up on me. Totally shoddy and a company to avoid. Emailed a complaint to which a standard response sent.

This is a franchise business I would avoid the West Midlands based ones and they should be careful whom they give these franchise logos to or the reputation will go downhill further and faster

1 november 2023
Omdöme utan inbjudan
Logotyp för GutterPro

Svar från GutterPro

HI Alastair,

I responded to your email in just over an hour yesterday and we do not have standard responses. We investigate each one and try to get to the bottom of what happened and how we can improve. Here's the response in full.

"Hi Alastair,

Thanks for your email, as salty as it is. With every complaint we get, it helps us improve our service.

I can only apologise for this morning.

We should have called you to see where you were at 8am before leaving, offering to return later in the day if you were not going to be back.

I understand that you were offered a return visit later in the day, but decided against it."

Betygsatt 5 av 5 stjärnor

Down pipes unblocked and gutters cleared.!!

I live in Stockport.Sent an enquiry on the website.David called me back and texted so I was able to text back on Thursday,08/10and make a booking for the Saturday at 9:30.Great price.Very professional.Listen to your issues.No hard sell.No access to your house needed as the man will pass the plug through your window.Pay cash or card.A very thorough and professional company.They get to your house and start the job with no faffing around.Transparent pricing.Would happily use again.Shout out to SAM-you did a great job thank you.

7 oktober 2023
Omdöme utan inbjudan
Logotyp för GutterPro

Svar från GutterPro

Thanks for your detailed review Robert. David & Sam are a great team and we appreciate your business.

Betygsatt 5 av 5 stjärnor

Courteous and friendly

The gutters were cleaned this morning at exactly the time promised. He was friendly and courteous so I do not hesitate to recommend this company and will be using them again next year.

11 september 2023
Omdöme utan inbjudan
Logotyp för GutterPro

Svar från GutterPro

Thanks Jenny, look forward to seeing you again.

Betygsatt 3 av 5 stjärnor

Professional but partial.

Very prompt, punctual and notification procedures; extremely pleasant chaps and highly professional presentation from the franchise; all credit for that.
However, I found this expensive at £100 for 2 men for a half hour.
Importantly, this is a dry vacuum process; loose/dry material is certainly removed but the gutters are not 'cleaned' as such and the dry residual coating with scratch traces remains a base for future buildup.

5 september 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Kevin from Bingley is brilliant

Booked Kevin from Bingley via GutterPro online. It was flawless to book and Kevin kept us informed and was on time.
Kevin did an excellent job, firstly taking photos before the work and then afterwards, answered any questions relating to the work, very experienced, polite and professional, highly recommended for anyone in the Bradford, Bingley and Yorkshire area

23 augusti 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

GutterPRO Maidstone & Ashford - Highly recommended, thorough and professional

I highly recommend Julian!
I booked this after reading general reviews on GutterPRO and am very pleased I did.
Julian is very professional, polite and courteous and did a great job. The before-and-after photos are great as it shows why this is definitely worth having done.
The work was done with consideration and care and for a very fair and competitive price.
Booking is super-easy on the GutterPRO website and pricing is very clear.
Great job and will definitely use Julian again.

3 augusti 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Serious questions to answer.

Gutterpro are a fantastic company, unless you live in Stockport, and your house is slightly larger, in which case they will not get back to you or respond.

We have put in four enquiries on the Gutterpro website and no-one has ever called back or responded in writing.

Interestingly enough, this does appear to be a theme with Gutterpro, as is made clear by another review on the 18th May. What seems to happen is that they use Streetview to assess your property against the quote they provide, and then decide whether or not they ‘fancy it.’

Unfortunately for us, they’ve obviously decided that they don’t fancy the work, and can’t be bothered to phone back.

I would therefore suggest to Gutterpro that they remove the quote generator (which takes your personal data and contact information), if they don’t intend on actually doing the work or even contacting you to say ‘no thanks.’

I’m looking forward to seeing Gutterpro’s response to this review.

30 juli 2023
Omdöme utan inbjudan
Logotyp för GutterPro

Svar från GutterPro

Hi,
Thanks for taking the time out to leave a review. The quote generator is automated and doesn't look at Street View. Unless the property is commercial or unconventional, then the price quoted is the price you will pay.

You don't have to leave your personal information unless you wish to book. We only capture the details we need to carry out a job. The address, phone number and email address.

We never take payment before completing the job.

I'd like to investigate your multiple bookings. Could you please email hello@gutterpro.co.uk with your address and I find out what happened.

Thanks again,
Andy Smith
Managing Director

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service, very friendly and professional, arrived on time, good price. I would definitely recommend.

20 juli 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

GutterPRO in Gloucestershire

Excellent service from GutterPRO in Gloucestershire. Richard responded quickly to my initial enquiry and the booking was made easily. Adam arrived at the booked time and got on with the job which was accomplished quickly and efficiently. Highly recommended.

4 juli 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Thanks to Gutter Pro's David Taylor from Wayne Tomo👍⭐️⭐️⭐️⭐️⭐️

I used Gutter Pro from Swinton Manchester UK I did go through Check a Trade then their site where I looked up the reviews which I got the feel of them being truthful because sometimes they can be fake I am glad I did as the guy who attended was David Taylor who did a fantastic job of cleaning my gutters / faci/soffits and down pipes Iwas impressed with his attitude and customer service at an affordable cost I have no problem in on a yearly basis booking him for clearing and cleaning my gutters from now on David cheers for coming and the chat and banter as well looking forward to next year.
Regards Wayne Tomlinson

3 juli 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Super job

Richard promptly arrived to quote for moss removing from our large bungalow roof. Happy with the price we set him on.
Two weeks later he arrived on time, spent all day and half the next day working on the roof. Got on with the job, and kept us informed of what he was doing.
Then he treated the newly scraped roof, cleared the gutters and left our property as he found it.
Very efficient, reliable and punctual. Highly recommended.
Very happy customer.

25 maj 2023
Omdöme utan inbjudan
Logotyp för GutterPro

Svar från GutterPro

Thank you for your lovely review, we'll pass this on to Richard. We appreciate your business.

Betygsatt 5 av 5 stjärnor

Mina came from Gutterpro

Mina came from Gutterpro, very efficient and very professional. Highly recommended.

12 juni 2023
Omdöme utan inbjudan
Logotyp för GutterPro

Svar från GutterPro

Thanks for your review, Mina works very hard and always does a brilliant job.

Betygsatt 5 av 5 stjärnor

Satisfied customer

The representative of Gutterpro Ayrshire was prompt in responding to my request for a quote, gave me a very reasonable price, came exactly on time and made an excellent job of cleaning what in some cases were fairly inaccessible gutters. His manner was friendly and I would have no hesitation in recommending him to others as well as using him again myself.

Customer from Troon

16 maj 2023
Omdöme utan inbjudan
Logotyp för GutterPro

Svar från GutterPro

Peter does a great job and thank you for your review and recommendations to your contacts.

Betygsatt 1 av 5 stjärnor

Booked an appointment with Gutterpro…

Booked an appointment with Gutterpro New Forest last week for today at 12.30pm. At 12.40 received a phone call saying they were running late and would be with me in one and a half hours! With other things booked for the afternoon I said this was unacceptable at which point she said “also Ive looked at your house online and its much bigger than we expected so the online booked price agreed previously wont stand so my husband will discuss the new price when he gets there” Told them not to bother. Unprofessional on every level. In reply to Gutterpro response my home was built in 1958 not the 30’s and although it is described as four bedroom on Rightmove the fourth room is a small box room currently used as an office not a bedroom. You price your work on the number of bedrooms not square footage so if this doesn't give you an accurate picture suggest to quote on site rather than online as this is misleading and has lost me time in getting the work completed.

17 maj 2023
Omdöme utan inbjudan
Logotyp för GutterPro

Svar från GutterPro

Hi Lorraine,

Firstly, thank you for review. I'm sorry that GutterPRO did not live up to your expectations on this occasion.

Unfortunately - although it's rare - we do get delayed from time to time. We did the right thing by calling you, and if it is not convenient to for us attend then apologies for that.

On the pricing, you booked a job online for a three bedroom home. Your home is simply magnificent. It's a 1930s period property and has four bathrooms according to Rightmove. It's also listed on Rightmove as a four bedroom home which is where the pricing discrepancy occurred.

Had the new price not been acceptable, you could have cancelled without any call out charge at all.

Once again, I'm sorry we didn't get the chance to work with you and wish you all the best.

Andy Smith
Managing Director
GutterPRO

Betygsatt 5 av 5 stjärnor

Gutter cleaning at it’s best

A big thank you to Richard Lisle - from Gutter Pro Yorkshire, he was very polite and did a great job cleaning our gutters, showing us before and after live pictures. I would definitely recommend Gutter Pro if you want your gutters cleaned quick, safe and at a very reasonable cost.

12 maj 2023
Omdöme utan inbjudan
Logotyp för GutterPro

Svar från GutterPro

Thanks for your review!

Betygsatt 5 av 5 stjärnor

All Round Excellent Service

Easy to book, punctual and skilled operative who was also polite and friendly. He cleared the gutters and then cleaned them. A very good job done and I'm very pleased with the results. I would certainly recommend this company.

12 april 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great service!

Mina (Gutter Pro South West London) came to clear and clean my gutters on an exceptionally wet and windy afternoon.Friendly and professional, he kept me informed of how far away he was and made the experience very smooth and pleasant. The work was completed to an excellent standard, and I was very impressed.

Thoroughly recommended.

31 mars 2023
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer