Gshopper Omdömen 

1 606
TrustScore 4.5 av 5

4,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Sehr schneller Lieferung und alle Kosten waren beim Einkauf bereits enthalten (Zoll + MwSt). Sogar eine deutsches Netzteil beim Kauf einer globalen Version eines Smartphones, welches nur für den as... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Shopping experience was smooth. All taxes were already included in price, I hadn't to pay anything extra when it arrived to Lithuania. shopping was also clear. Arrived in around 2 weeks.

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I recently purchased the OnePlus 15. I paid a few extra euros for the 180W EU charger, which unfortunately ended up not being included in my parcel. After contacting support, a new 180W EU charger was... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Oppo findx 9 Pro -t vettem a cégtől, 24 nap alatt kaptam meg, de megérte várni rá! Közbe jött a Karácsony meg a DPD botrány de arról nem ők tehetnek! A termék sértetlen gyári tartozékokkal érkezett me... Se mer

Företagsinformation

  1. Online-marknadsplats

Skrivet av företaget

Backed by several rounds of venture capital funding over $100M to date, Gshopper is the world's first e-importer for business clients and the global cross-border e-commerce platform for global shoppers. We discover the world's hottest products and bring them to global consumers alike at a great price. Our method of discovery is backed by highly advanced big-data mining technology, and our operation is highly automated using a sophisticated backend ERP technology. The products we feature on Gshopper come with a great deal of thought and care. Our mission is to help bring all of the popular products from many different countries to any online shoppers in a local country and help them to become true global shoppers. With 14 years of accumulated search and e-commerce technologies and global DNA, Gshopper is well-positioned to become the world’s first e-importer and leading cross-border e-commerce platform. Gshopper is headquartered in Singapore with subsidiaries in over 18 countries (and expanding) in the world including the United States, China, Japan, Korea, and many EU countries. Customers in 25 different countries can now enjoy Gshopper service. Please leave us your order number when commenting on TrustPilot so that we can provide help more promptly.


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 71 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(1 606)

155 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Worst online shopping experience I've had in years, maybe ever

If my one experience represents how a purchase with Gshopper typically goes, this store must have fake reviews or something. I have pretty much the same complaints Sergio Ribeiro does. Ordered a Retroid Pocket 2S from this site, they happily charged my credit card, then... NOTHING. Not a single update for weeks.

My attempt to purchase something from them arguably went worse than Sergio's because I attempted to contact them at multiple e-mail addresses and NEVER received a response. I had to submit a dispute with my credit card company to get my money back, who thankfully acted VERY quickly on my behalf and got me a full refund in less than 24 hours.

7 februari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Scam

Scam, made an order, waited the time to be shipped, received ZERO updates, inquired support, with luck sometimes i get answered. They said they would sent a refund within 24h, no luck with that and no luck with new responses adter enquiring about the refund status. Don't Buy TEMU and AliExpress ais way more reliable.

6 mars 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

SCAM

I ordered a Nintento Switch OLED on january 22th. It was supposed to ship in 7 working days. Since I didn't receive any information after two weeks I contacted gshopper support. They wrote to me that there was a delay because of the Chinese New Year which seemed fair enough. They said the order will ship on the fabruary 15th at the latest. After that didn't happen I wrote to support again asking for refund because this is not normal behaviour. They keep ignoring my inquiries so don't order anything from them...

22 januari 2025
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Ja zamówiłem Nintendo Switch 15.02 i do…

Ja zamówiłem Nintendo Switch 15.02 i do teraz nie otrzymałem przesyłki, wysłałem już 3 emaile i bez odzewu, zero kontaktu co się dzieje z zamówieniem, nie polecam

Aktualizacja: po miesiącu oczekiwania i recenzji w końcu przesyłka dotarła, wszystko działa jak nalezy, cofam poprzedni komentarz, jedyny minus to długi czas oczekiwania. Dziękuję Gshopper

15 februari 2025
Omdöme utan inbjudan
Logotyp för Gshopper

Svar från Gshopper

Dear Customer.

We apologize for bringing you a bad experience.
Please let us know the relevant order number so that we can further check the order status for you.
Looking forward to your reply!

Betygsatt 2 av 5 stjärnor

item has been on processing status for more than 2 weeks now

I bought a OnePlus tablet in gshopper on Feb 20th and have not received it as of March 7th. The status has been "processing" ever since. I wrote a couple of emails to various of their addresses but never heard back. I am surprised as I have ordered a cell phone and another item there last year and everything worked fine. This time it is unacceptable and I opened a case in PayPal to withdraw my payment.

Update: refund as per gshopper issued, let's see when it's arrives on my account. Better communication would be key.
Gshopper still accepts orders for the item while saying they are out of stock. Please rethink your policy here, otherwise you will continue to have grumpy customers.

6 mars 2025
Omdöme utan inbjudan
Logotyp för Gshopper

Svar från Gshopper

Dear Customer.

We are sorry because this item is currently out of stock, in order to avoid you waiting for a long time.
We will prioritize your refund request.
Have a nice day.

Betygsatt 3 av 5 stjärnor

Poca comunicación con el cliente

Tuve un problema con un producto y aunque nadie me comunicaba nada, tras un tiempo me devolvieron el dinero.

27 februari 2025
Omdöme utan inbjudan
Logotyp för Gshopper

Svar från Gshopper

Dear Customer.

We are sorry because this item is currently out of stock, in order to avoid you waiting for a long time.
We will prioritize your refund request.
Have a nice day.

Betygsatt 1 av 5 stjärnor

Αγόρασα κάτι ακουστικά για 5 μέρες δεν…

Αγόρασα κάτι ακουστικά για 5 μέρες δεν υπήρχε καν mail με tracking.εστειλα 2 φορές μήνυμα δεν απάντησε κανείς.και μέτα την 6η μέρα μου ακύρωσαν τη παραγγελία.οτι χειροτερο

27 februari 2025
Omdöme utan inbjudan
Logotyp för Gshopper

Svar från Gshopper

Αγαπητέ πελάτη.

Λυπάμαι πολύ που σας φέρνω μια κακή εμπειρία αγορών.
Ελπίζουμε ότι μπορούμε να σας εξυπηρετήσουμε ξανά στο μέλλον.

Betygsatt 1 av 5 stjärnor

Delay on order with processing status

I could check the shop on Trust pilot before and for this reason I bough there.
The order still on Processing since I order it and it shoudl be already delivery but they also don't answer on Support
support @gshopper.com

3 mars 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Warranty doesnt exist on this site

I bought Nintendo Switch from this site. When I was buying this, I asked how does the warranty work, they explained that serious damages will require sending it back to them and minor things will be done in Polish shops. After 2 months, one of speakers started to provide error, which lead to closing the system. I reported it to gshopper support. They asked me to deassemble the console myself!!!! When I’ve done it, confirmed that it was speaker faulty, they assured me that they are sending me new speaker and will help with changing it. Since then (1 month ago) I got no contact with them, I got emails if anybody is interested. Don’t buy electronics from them, because its not worth the nerves!!!!

11 februari 2025
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Order #WSG000062228

AFTER 20 DAYS AND STILL NO NEWS ON MY ORDER.....AND NO RESPONDS ON MY EMAILS..!!!!!!! I WILL UPDATE MY REVIEW IF I HAVE NEWS!!!!

Update: on 13 March they did send my order..!!!! Now i am awaiting for arrival..!!!!
Update 2: on 26 March i received my order!!! Very good job from the team!!! The console (switch lite "second hand")seems like new and it works perfectly!!!!
The only negative was that you have no communication with them and they are very slow...otherwise I would have given 5 stars!!!!

10 februari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Żenada

Produkt zamówiony 24 stycznia. Po 5 tygodniach dowiedziałem się łaskawie od supportu ze zamówionego produktu już nie ma i nie będzie mimo, że w międzyczasie próbowałem się z nimi skontaktować - nie dostawałem żadnej odpowiedzi. Ja wszystko rozumiem ze Towar mógł się skończyć, że był w międzyczasie chiński nowy rok itd. ale 5 tygodni to jest jakaś kpina, (produkty z aliexpress, wysłane z Chin przychodzą w ciągu max. tygodnia)

24 januari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

They don't send anything. Stay away!

Item ordered more than a month ago, not even shipped yet. After few emails I got information: Dear customer your order is expected to be dispatched within 24 hours. That was several days ago. They do not respond to the request for cancellation and refund. Never again.

4 februari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Support is great

Support is great. Good shop - I've bought a few Anbernic Gameboys here. Once my micro SD card was broken, but support helped me super fast and was friendly. Love the Chinese folks!

3 februari 2025
Betygsatt 1 av 5 stjärnor

Order delay and ignorance of emails

Order has been placed 10th of February, promising delivery after 7 working days. Until now the order has not been shipped , there is no way to contact the seller and the only way to have communication is through an email to gshopper which I have sent and it's been ignored for some days already. Never again.

23 februari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I think they scammed me

I think they scammed me. I ordered a product 16 days ago, and I have received no information about my order. I have sent multiple emails to them from different email addresses, but they have never responded. Support system 10/0

6 februari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Compra não enviada

Fiz a compra de um produto WSG000062190 não foi enviado, não tenho rastreio e nem apareceu nas minhas compras no site.

8 februari 2025
Omdöme utan inbjudan

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