Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Everything I've tried has been luscious and feels like it's doing me some good. Smart little bottles and roll-on's - minimalist, good quality - and letterbox friendly packaging so no worries if it a... Se mer

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Betygsatt 5 av 5 stjärnor

Highly recommend this great company with amazing products! Their shampoo bars are the only ones I have tried which work perfectly in hard water areas. Together with their conditioner bars, they leave... Se mer

Betygsatt 3 av 5 stjärnor

They offered a cracking promotional deal featuring 4 products. The razor was hopeless - the head wouldn't affix properly to the handle so kept falling off. I had to finish my shave with my boring (... Se mer

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Betygsatt 5 av 5 stjärnor

Recently purchased the Doft Roll-on Perfume- Scandinavian Spring fragrance and it did not disappoint! Lovely perfume, fresh, vibrant tones which lasts and lasts. Great handy size for short trips... Se mer

Företaget har svarat

Företagsinformation

  1. Hälsa- och skönhetsbutik
  2. Butik med toalettartiklar

Skrivet av företaget

grüum is a young British brand that’s on a mission to make skin, hair and self care products that are kind to you, and the world we share. We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

7 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(6 932)

923 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Lovely products

Lovely products, great company, I will absolutely buy again

27 maj 2026
Omdöme utan inbjudan
Logotyp för grüum

Svar från grüum

Hi Jacqueline, thank you for your kind words! We can't wait to welcome you back for your next order 🧡

All the best,
grüum Team x

Betygsatt 5 av 5 stjärnor

I love love love this company

I love love love this company! MH latest purchase was a set of roller ball fragrances one for each month
They smell amazing and so easy to carry about
Always great quality and sustainable packaging

27 maj 2026
Omdöme utan inbjudan
Logotyp för grüum

Svar från grüum

Hi Susan,

Thank you for your wonderful review! We're really pleased you're enjoying the rollerball fragrances and our sustainable packaging. ✨

All the best,
grüum Team x

Betygsatt 5 av 5 stjärnor

Got a free trial of 3 products and turned out amazing, would buy again

Got a free trial of 3 products(Vitamin C serum, melting cleansing balm, and exfoliating toner) with Vodafone rewards, the Vitamin C serum is amazing to use at morning and at night in combination with a preferred day/night cream. The toner leaves your skin feeling nice at night.
I saw improvement on my face( my skin is combination oily and dry) with some spots I’ve had and wanted to get rid of, which worked surprisingly well. Definitely recommend:)

31 mars 2026
Omdöme utan inbjudan
Logotyp för grüum

Svar från grüum

Hi Miriam, thank you for sharing your experience! We're happy to hear the products have helped improve your skin and that you'd recommend them.

All the best,
grüum Team x

Betygsatt 5 av 5 stjärnor

Outstanding local self- care products…

Outstanding local self- care products that smell divine and easy to pack for when travelling too. I'm completely hooked x

1 maj 2026
Omdöme utan inbjudan
Logotyp för grüum

Svar från grüum

Hi Liz, Thank you so much! It's great to hear you're loving the products and their travel-friendly design. So happy to have you hooked! 😊

All the best,
grüum Team x

Betygsatt 5 av 5 stjärnor

Products always arrive on time

Products always arrive on time. Good quality products which suit my skin.

27 maj 2026
Omdöme utan inbjudan
Logotyp för grüum

Svar från grüum

Hi Tabu, thanks for your lovely review! We're so pleased you're enjoying the products and that they're working well for your skin.

All the best,
grüum Team x

Betygsatt 5 av 5 stjärnor

Great communication with customer…

Great communication with customer service. Very helpful and friendly, will definitely be buying from Grűum again!

25 maj 2026
Omdöme utan inbjudan
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Svar från grüum

Hi Ellen, thanks so much for your kind words. We’re really pleased to hear you had a positive experience with the team, that means a lot to us.
Warm regards,
Mikaela – Team grüum

Betygsatt 5 av 5 stjärnor

Excellent customer service

Excellent customer service and products at a great price

25 maj 2026
Omdöme utan inbjudan
Logotyp för grüum

Svar från grüum

Hi there, thank you so much for your lovely review.
Warm regards,
Mikaela – Team grüum

Betygsatt 5 av 5 stjärnor

I really love this brand.

I really love this brand.
The aesthetic is great, the products are wide ranging and they have great incentives with deals and bundles that always make me stock up on different products! I love the ethical side of it all being recyclable and not using plastic bottles for shower gel soap shampoo or conditioner. The conditioner bar is especially good as I have had trouble with other brands where the conditioner bars dont go very creamy when you use them and are hard to speed in your hair, I dont find this with gruums conditioner!
I have used them for years and the customer service has improved which is great.
The only thing I will say is to be cautious if you have extremely sensitive skin as ive had a reaction on my face from a couple of products. But the team were really good in handling the situation when I let them know.
The orders come quickly

25 maj 2026
Omdöme utan inbjudan
Logotyp för grüum

Svar från grüum

Hi Sophie, thank you so much for sharing your thoughts. We’re really glad to hear how much you love the brand and that the products and values resonate with you.
We also really appreciate you highlighting your experience with sensitive skin, and it’s great to know the team were able to support you when needed.
Warm regards,
Mikaela – Team grüum

Betygsatt 4 av 5 stjärnor

Happy hair

I had an issue with my first purchase but the grüum team were quickly in touch and replaced the item.
My new shampoo does a good job and my hair is very happy.

16 maj 2026
Omdöme utan inbjudan
Logotyp för grüum

Svar från grüum

Hi Mossy, thanks so much for sharing your experience. We’re really pleased we could get things sorted quickly for you and that your new shampoo is working well, that’s great to hear.
Warm regards,
Mikaela – Team grüum

Betygsatt 5 av 5 stjärnor

Shampoo bar

Quick delivery and shampoo bar has lovely smell and plenty of lather

23 maj 2026
Omdöme utan inbjudan
Logotyp för grüum

Svar från grüum

Hi Lorna, thanks for taking the time to leave a review. We are so pleased to hear that you are enjoying everything about your shampoo bar!
Warm regards,
Mikaela – Team grüum

Betygsatt 5 av 5 stjärnor

I love the products and now cleaning…

I love the products and now cleaning materials which are exactly what I needed.
I got in touch about buying another’s cleaning cloth they sorted me out no problem.
Thanks

22 maj 2026
Omdöme utan inbjudan
Logotyp för grüum

Svar från grüum

Hi Jean, thanks so much for your lovely feedback. We’re really pleased to hear you’re enjoying both the products and the cleaning range, and that the team was able to help you quickly, that’s great to know.
Warm regards,
Mikaela – Team grüum

Betygsatt 5 av 5 stjärnor

10/10

Perfume/fragrance

I use these monthly fragrances every day as someone looking for an essential oil perfume. I put some on my wrists, neck, and underarms. I have been using a natural mineral deodorant for a long time without the addition of perfume. I am glad I can now appreciate perfume again in a way that suits my body. I also found some natural benefits to these as well, although best to experience for yourself. Now a staple.

22 maj 2026
Omdöme utan inbjudan
Logotyp för grüum

Svar från grüum

Hi Beverley, thanks so much for sharing this. We’re really pleased to hear the fragrances have become such a great fit for you, it means a lot to know they work so well.
Warm regards,
Mikaela – Team grüum

Betygsatt 5 av 5 stjärnor

Give it a go!

I want to say a huge thank you to Grüum! I was very grateful to be offered the three step skin bundle as an offer, to just pay postage... I thought, why not?!

SO HAPPY I gave it a go! I absolutely adore the brightening face wash bar, it lathers really well and leaves skin feeling super fresh!

The exfoliating toner is insane! It tingles a bit the first couple of times using it, but my skin has cleared up so much in just a few days! Pores on my nose have virtually disappeared.

The Kakadu Plum serum is divine. Not oily at all absorbs so well and smells lovely.

I have even had people comment how good my skin is looking after only a few days of use! (Im turning 40 in a couple of days so been battling trying to find products that arent too harsh but actually work!)

Overall... Grüum, you have gained a new customer! Will definitely be reordering in future.

22 maj 2026
Omdöme utan inbjudan
Logotyp för grüum

Svar från grüum

Hi Anna, thank you so much for taking the time to share this, it’s lovely to read. We’re so pleased you decided to give us a try and even happier to hear how well it’s worked for you so quickly.
It’s great to know the routine has made such a visible difference and that you’re enjoying each step. Wishing you a happy 40th too!
Warm regards,
Mikaela – Team grüum

Betygsatt 5 av 5 stjärnor

gruum, What fantastic products

What fantastic products. A very easy website to order from, very prompt service and delivery. Well done to everyone at gruum. I love the fact the face cream has good sun protection too .

30 april 2026
Omdöme utan inbjudan
Logotyp för grüum

Svar från grüum

Hi Nailiil, thanks for the 5 stars, it means a lot to us! We are so pleased to hear you have had a great grüum experience. That is just what we want for our customers.
Warm regards,
Mikaela – Team grüum

Betygsatt 5 av 5 stjärnor

I love Grüum!!!

I’ve recently discovered Grüum and honestly I’m so glad I did. The products are made from natural ingredients which is very important to me. The smells are gorgeous, textures are a joy and such a wide range of products. And the prices are great as I do find some brands offering non toxic ingredients can be pricey. Grüum tick all of my boxes and I cannot wait to try more of their lovely products. Thanks grüum.

21 maj 2026
Omdöme utan inbjudan
Logotyp för grüum

Svar från grüum

Hi Joanna, thank you for your lovely review. We are so pleased that we have ticked all the boxes for you and thanks for choosing us, it means a lot.
Warm regards,
Mikaela – Team grüum

Betygsatt 5 av 5 stjärnor

I love this companies ethos

I love this companies ethos. The products are lovely to use, no greasy residue, smell amazing and not depending on chemical nasties, just making the most of the good stuff. The pricing is fair and more cost effective when you subscribe. Well done, I'll definitely being a returning customer.

1 maj 2026
Omdöme utan inbjudan
Logotyp för grüum

Svar från grüum

Hi Julie,
Thanks for the lovely review and for choosing us! It means a lot.
Warm regards,
Mikaela – Team grüum

Betygsatt 5 av 5 stjärnor

Love Gruum 💕

I love Gruum products especially the shampoo and conditioner bars along with aftersún facial oil among many others! Recently we purchased the room fragrance spray in plum and tonka which smells amazing and definitely lasts! 💕

24 april 2026
Omdöme utan inbjudan
Logotyp för grüum

Svar från grüum

Hi San, thank you so much! We’re so happy to hear you’re loving so many of our products - great to know the fragrance is going down well too! :)

All the best,
grüum Team x

Betygsatt 5 av 5 stjärnor

Great customer service

Great customer service. They get back to you really quick and the help is appreciated. Thanks. Samuel

19 maj 2026
Omdöme utan inbjudan
Logotyp för grüum

Svar från grüum

Thanks for the lovely feedback, Samuel! We’re really happy to hear you had a great experience with our customer care team. Your support means a lot to us!

All the best,
grüum Team x

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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