Groove Omdömen 

126
•
TrustScore 3.5 av 5

3,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

now this is a nice software that you can use for your business but sometimes it can be frustrating because of its recent updates. Groove is now running in beta version & so if you made a project today... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I've been using Groove for a couple of years, and overall it's a solid platform. The customer service, especially, is top-notch. One of the CSRs, Varnita, answered all my questions quickly and accur... Se mer

Betygsatt 5 av 5 stjärnor

I deeply appreciate having all the tools I need under one roof and platform. The software team has been kicking out at least weekly updates to the software. The customer support has been incredible fo... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Been working with groove for years and they never disappoint. The service in itself is easy to use and has a lot of features that makes answering emails or tickets easier for anyone managing a t... Se mer


Kontaktuppgifter

3,4

Medel

TrustScore 3.5 av 5

126 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,4

Alla omdömen

(126)

6 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Into the Groove!

Groove and I have been in a relationship for 3 years now!

The features suit my business well.

If only I could give 10 stars to Groove. 5 is not enough!

9 maj 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Absolute game-changer!

Groove CM is an absolute game-changer for any business looking to dominate the digital landscape. As a seasoned entrepreneur, I've tried my fair share of content management systems, but none have impressed me quite like Groove CM.
Within minutes of signing up, I was already creating stunning web pages and managing my content effortlessly. No more headaches or frustrations trying to navigate clunky interfaces.
Hands down the best investment I've made for my business. If you're serious about taking your online presence to the next level, do yourself a favor and give Groove CM a try. You won't be disappointed.

17 januari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Game changing software

Game changing software, with candid insights via live stream with the owners and developers. The Groove team asks for feedback, and implements requests from their users which really makes you feel like you are party of the growth.

5 februari 2024
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Ok technology and platform but greedy founders

Ok so, I have switched from CF to Groove for most of their apps and have been a platinum member since 2020. As of now, i have built my businesses around the Groove platform.

Due to the huge number of apps, the whole suite is kinda buggy and they take years to solve these bugs.

And if we talk about current customer support, its a joke. I have personally talked with community manager Robert Murray and even Jhon Garcia about the bugs i am having and due to this, i am standing on the edge of launching my products and services...

Apart of that, instead of iterating the inbuild products and fulfill the oaths they took with us like other apps like groove survey, quiz platform etc, they focused on building different apps like groove designer and groove AI and started promoting the ass out of this to the existing user base...

This is a SIN. If the founders and stakeholders are genuinely listening and analyzing these reviews, they need to address these issues as soon as possible to make a possible return where gohighlevel has already taken the subsequent market share and now Skool has also begun.....

18 januari 2024
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Unacceptable Delay in Commission Payment

I've been a staunch supporter of this company since its inception, having been there from the very beginning when Groove Kart was launched. However, my current experience has left me seething with frustration due to the egregious delay in receiving the commission for a sale made back in February 2022.

Despite my unwavering support and previous commission payments for older sales, the commission from February 2022 remains unpaid. My attempts to seek resolution through chat support, which has mysteriously become inaccessible, and emails have been met with complete silence. Even reaching out to Jhon Garcia, the Chief of Customer Support, has yielded no response.

This utter lack of communication and the prolonged delay in addressing this payment issue is absolutely unacceptable. As someone who has stood by this company since its inception, I am deeply disappointed and angered by the disregard for loyal affiliates.

I demand immediate attention to this matter and a swift resolution. The silence and inaction are eroding the trust I once had in this company's commitment to its supporters.

Frustratedly,

Omar

15 januari 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Need to Train Customer Service Team

I started as a FREE member and after few months decided to paid for the Lifetime Platinum Membership, but it wasn't updated in the system. Now, when I enter the platform they are transferring me to a promotional page to get upgraded. It has been 3 months since I was contacting the support team and they don't know how to fix the issue! Therefore for 3 months, I couldn't update the events on my site! I am very disappointed! Now they said that perhaps the problem is because I created 2 accounts, but the reality is that I DID not create a second account, I just upgraded from FREE to Lifetime Premium Account.

29 november 2023
Omdöme utan inbjudan
Logotyp för Groove

Svar från Groove

Hello Lucia, We are sorry you are experiencing the issue with the access to your account, however, the issue has been fixed and we discovered it was something in your local machine and I believe we sent you a response as we have done for the past several weeks, we have tested the premium account and the access is working, now, the fact that you created 2 accounts, one free and upgraded that may be the problem, please review your emails from today as the VP of customer experience and support is going to contact you. - Thank you.

Betygsatt 5 av 5 stjärnor

The Groove Software is really good

The Groove Software is really good. It replaces many apps and save me money

14 november 2023
Omdöme utan inbjudan
Logotyp för Groove

Svar från Groove

Hello! Thank you for your review, and we hope the platform continues to help you save and make money!

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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