DONT TAKE YOUR CAR TO THEM SPECIALLY IF YOU HAVE A NICE CAR IF YOU WANT YOUR NUTS 🔩 DAMAGED AND SCRATCHED ALLOY GO AHEAD THEY DAMAGED EVERYTHING AND DON’t WANT TO PAY FOR DAMAGES
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Had been looking for replacement tyres for our motorhome for several weeks locally and on line. Needed CP rated and looking for,a reasonable cost. Found Grip 500 by chance and had a great selecti... Se mer
Great selection of tyres and easy to compare. Delivered to a garage near me with no problems Had them fitted on time. I would definitely buy from them again. All in a pleasant experience.
I have placed many orders online from this retailer for premium tyres which are reasonably priced and are sent very quickly free of charge. Once an order is placed, an email is sent the next day usual... Se mer
Företagsinformation
Skrivet av företaget
The teams at GRIP500 are fully committed to your satisfaction. Behind our website, dedicated professionals work with diligence and energy to provide you with optimal service. Whether it's commercial support, after-sales service, accounting, payment systems, logistics, IT services, marketing, or management, each employee aims for one goal: YOUR SATISFACTION. We are delighted to see that our site receives recommendations from our customers and that their loyalty is a testament to our success.
Kontaktuppgifter
Storbritannien
- cm@grip500.com
- grip500.co.uk
4,2
Bra
335 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Tyres arrived really late
Tyres arrived really late. Average service wouldn't recommend.
In reply to your comments. I purchased the tyres on the 4/11/20 and received them yesterday. That's average service 👍
12 november 2020
Svar från Grip500.co.uk
Hello,
Your package was delivered to you within 6 working days.
As indicated in our general conditions of sale, the Customer is informed purely as an indication that the delivery takes place on average between two (2) and eight (8) working days from receipt of full payment of the Price of the Order.
Best regards,
Sara from grip500.co.uk
Worst company I’ve ever used
Worst company I’ve ever used, ordered 4 tyres, the first 2 turned up fine, but then when fitting found 1 tyre to be defected, with 2 pin holes, a small bulge and cords showing on the inside of the tyre, the second pair never came and I requested a refund but am still yet to get any money from them so will have to involve my bank. Just check out the complaints on their Facebook page.
11 november 2020
Svar från Grip500.co.uk
Hello,
Our after-sales service is aware of your problem.
We will get back to you as soon as possible.
Best regards,
Sara from grip500.co.uk
Best value and fast service, dodgy courier though...
I found a full set of tyres much cheaper than anybody else and if that wasn't good enough reason to buy from grip500 I found a discount code too and you get free postage. Great communication and tracking service, arrived quicker than expected.
Only negative thing i have to say is that the courier left the whole set of tyres on full view in the middle of my drive for anybody to steal and didn't even attempt to make me aware, didn't ring the doorbell or even leave a note! Lucky I live in a decent area otherwise they would have been gone and I'd be none the wiser.
If it wasn't for that I would have left five stars
10 november 2020
Good selection and prices
Good selection and prices, delivery took 5 business days, non-time slot delivery by GLS and parcelforce (UK). Tracking system is fine, no major problems or issues, email communication was good. Website and ordering also simple and straightforward
9 november 2020
Happy with speed of delivery of Porsche approved winter
I was dubious but I’m very happy with my Cayenne tyre. Porsche approved and prompt delivery
5 november 2020
Fast delivery
2 november 2020
Couldn't fault it
Couldn't fault it. Tracking was added quickly and was delivered in 3 days, best price for tyres and fitting centre was easy to communicate with.
30 oktober 2020
Charged for return
Wouldn’t let me cancel my order. Then charged me to return in on arrival. Horrible customer service.
30 oktober 2020
Svar från Grip500.co.uk
Hello
As indicated in our general conditions of sale, the cancellation of orders is proposed but is not guaranteed.
We make every effort to respond to cancellation requests but this is not always possible as orders are processed automatically to ensure the fastest possible delivery.
Best regards,
Sara from grip500.co.uk
No we don't fit tyres for grip500
OK the tyres got delivered to selected garage. But when I phoned to arrange fitting. They told me they only fit tyres they sell. Not for grip500 tyre leader or any Internet company.
29 oktober 2020
Svar från Grip500.co.uk
Hello,
Information about Assembly Stations such as opening hours, service prices, maximum diameter of assembly, etc. come under the Assembly Stations themselves. The Seller cannot be held responsible if the prices or times charged differ from the information indicated on the Site. The Customer is required to obtain prior information from the Assembly Station on the prices and availability of the latter.
Best regards,
Sara from grip500.co.uk
Ordered a tyre on the 9th October still not received
Ordered a tyre on the 9th October, been told its been shipped, over a week ago. Sent 3 emails confirming my address to Grip 500, as the courier said the address had been scrubbed off and incomplete.
I have emailed Grip 500 twice asking for confirmation they have received my address details. I know from their thread that they have received these messages. No one has had the common sense or decency to email me. Therefore they have my payment and I have no tyre, very poor customer services I will be requesting a refund if the tyre isn't delivered by Friday. :(
28 oktober 2020
Omdöme utan inbjudan
Svar från Grip500.co.uk
Hello,
We note the receipt of your package.
We are entering the peak winter tire sales season. This increase in the number of orders leads to longer delivery times than during the low season.
We apologize for this situation beyond our control.
Best regards,
Sara from grip500.co.uk
The tires was sent out on 2 separate…
The tires was sent out on 2 separate days so I could not get them put on my van so I had 4 tires in my van which I live in for 3 days
28 oktober 2020
Svar från Grip500.co.uk
Hello,
Your package was delivered to you within 5 working days.
As indicated in our general conditions of sale, the Customer is informed purely as an indication that the delivery takes place on average between two (2) and eight (8) working days from receipt of full payment of the Price of the Order.
Best regards,
Sara from grip500.co.uk
Good price and quick delivery
Good price and quick delivery, kept in touch with emails and the courier, sound 👍
28 oktober 2020
Great service and delivered on time.
27 oktober 2020
Order for 2 tyres carried out…
Order for 2 tyres carried out punctually. Tyres were delivered to fitter of my choice. I was able to track the tyres during the delivery. A very good service.
21 oktober 2020
Very good tyres for the price
20 oktober 2020
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