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GreenThumb Lawn Treatment Service Omdömen 

4 848
TrustScore 4.5 av 5

4,3

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Got it — updated: **Title:** "Steve is a real asset to GreenThumb" **Review:** Steve, who's based in Aldershot and covers the Walton-on-Thames area, has been treating our lawn and does a genu... Se mer

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Betygsatt 5 av 5 stjärnor

We have used Green Thumb for a number of years now to look after our ageing lawn. Dean Clayton is our usual operative. Dean is always pleasant to deal with and gives our lawn a full inspection on ever... Se mer

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Betygsatt 2 av 5 stjärnor

We've had Greenthumb coming to our property for 12 years and we've honestly not had a single issue. This last treatment has had zero effects and instead of removing the weeds they're actually flurrish... Se mer

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Betygsatt 4 av 5 stjärnor

after a problem with one member of staff, Stafford area manager Chris Davies stepped in and totally sorted my lawn single handed. Cannot praise the guy enough, hard working, polite and did what he sa... Se mer

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Företagsinformation

  1. Trädgårdstjänster

Om GreenThumb Lawn Treatment Service

Skrivet av företaget

Trusted For Over 40 Years

GreenThumb has been caring for lawns for over 40 years, helping homeowners across the UK get more from their outdoor spaces. With over 220 branches nationwide, we’ve supported more than a million customers with expert, tailored lawn care designed to keep gardens looking their best all year round.

We now offer even more ways to look after the outside of your home, including mowing, garden tidy-ups, hard surface cleaning, weed control and window cleaning.

Our tailored treatments help lawns and gardens thrive by feeding and aerating the soil, controlling weeds and moss, and repairing bare patches, while also keeping paths, patios, and windows looking their best.

We want looking after your garden to feel simple. Customers have access to their own GreenThumb account, where they can keep up to date with treatments, recommendations, appointments and billing whenever it suits them. They can also enjoy our LawnLove rewards platform, with savings at over 300 popular brands, including supermarkets, fashion retailers, restaurants, holidays, days out and cinema.

From regular lawn treatments to practical garden and exterior care, GreenThumb helps keep outdoor spaces healthy, tidy and ready to enjoy. So, whether you’re planning a family barbecue, relaxing outside, or simply want a garden you can be proud of, we’re here to help make life a little greener.


Kontaktuppgifter

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Get a quote for professional lawn care from your local GreenThumb team

4,3

Utmärkt

TrustScore 4.5 av 5

5 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,3

Alla omdömen

(4 848)

1 273 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

GOOD PRODUCT,NICE PEOPLE TO DEAL…

GOOD PRODUCT,NICE PEOPLE TO DEAL WITH.WELL PLEASED.

30 juni 2026
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Svar från GreenThumb Lawn Treatment Service

Hello, thank you for taking the time to leave us a review, it's great to hear you are happy with our service 😁

Thank you, Adrian

Betygsatt 5 av 5 stjärnor

Craig from Green Thumb in Lincolnshire…

Craig from Green Thumb in Lincolnshire looks after our lawns very well. Would highly recommend him to you!

23 juni 2026
Omdöme utan inbjudan
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Svar från GreenThumb Lawn Treatment Service

Thank you very much for taking the time to leave us a review. We're glad you can see the benefits of having lawn treatments and the service carried out from Craig and your local branch.

Thank you, Adrian

Betygsatt 1 av 5 stjärnor

I would prefer not to give any stars

I would prefer not to give any stars. Our lawn looks appalling. Staff are pleasant but all have different stories. We can't get through to speak to anyone to find out how to make progress. I reached out on Instagram and was promised a review, om our last visit we were promised another review. I'm actually feeling quite angry about the amount of money we have spent and have a dry lawn, dead in many places
About to cancel but feel we need SOMETHING for our considerable investment

4 juli 2026
Omdöme utan inbjudan
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Svar från GreenThumb Lawn Treatment Service

Hi, I would appreciate the opportunity to look into this - could you please email customerrelations@greenthumb.co.uk with further details, including your postcode and contact details, so I can raise this with our Customer Relations team. Thank you

Betygsatt 5 av 5 stjärnor

Darren Messen [89th branch] is always polite and efficient.

Darren Messen [89th branch] has been a regular visitor for many years. Today, he applied Summer Ready and Oasis treatments to our lawns. He is quick and efficient, but he always has a moment or two to discuss any lawn issues or future treatments. He is a true asset and professional member of our local GreenThumb team.

3 juli 2026
Omdöme utan inbjudan
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Svar från GreenThumb Lawn Treatment Service

Hello Ian, thank you very much for taking the time to leave us a review. We are delighted to hear how your lawn is thriving since using our fabulous treatments and it’s great to hear Darren has provided you with a superb service.

Thank you, Adrian.

Betygsatt 4 av 5 stjärnor

Concerned long supporting customer.

My trust fading fast, your service is a concern, you don’t return calls, then promise too and don’t.
Sorry Alasdair and Dave gave exemplary service now everything has changed and we no longer have a local connection.

29 juni 2026
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Svar från GreenThumb Lawn Treatment Service

Thank you for your honest feedback, Kevin.

We’re very sorry to hear this, it’s clearly not the level of service we expect for our customers. We completely understand your frustration.

We’re currently going through a period of change and are actively working to resolve these issues as quickly as possible. We appreciate your patience while we get things back on track.

Thank you, Adrian

Betygsatt 5 av 5 stjärnor
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Svar från GreenThumb Lawn Treatment Service

Hi Mrs Smith, thank you very much for taking the time to leave Darren a lovely review. We are so pleased he has provided you with a great service!

Thank you, Adrian.

Betygsatt 5 av 5 stjärnor

Had our first window clean by Dan today…

Had our first window clean by Dan today . Arrived in time , excellent service with some additional advice given . Would highly recommend

3 juli 2026
Omdöme utan inbjudan
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Svar från GreenThumb Lawn Treatment Service

Hi Sheilagh, thank you very much for taking the time to leave Dan a lovely review. We are so pleased he has provided you with a great service!

Thank you, Adrian.

Betygsatt 4 av 5 stjärnor

The lawn specialist did a great job…

The lawn specialist did a great job (again) in advising what he was doing and why.
The work was carried out very efficiently.
I would give 5 stars, but unfortunately Green Thumb only confirms whether their lawn specialist is coming
AM or PM at 08.00 on the day of the visit which is very frustrating. I hope they will look into improving this aspect of their service.

30 juni 2026
Omdöme utan inbjudan
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Svar från GreenThumb Lawn Treatment Service

Hi Kevin, thank you very much for taking the time to leave us a lovely review. We are so pleased he has provided you with a great service!

We also really appreciate your comments regarding the time slot visit notifications. Your feedback really helps us understand where we can make things even better for you.

Thank you, Adrian.

Betygsatt 5 av 5 stjärnor

David Gleeson

David Gleeson - explained very well about the treatment needed .

3 juli 2026
Omdöme utan inbjudan
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Svar från GreenThumb Lawn Treatment Service

Hi Sathish, thank you very much for taking the time to leave David a lovely review. We are so pleased he has provided you with a great service!

Thank you, Adrian

Betygsatt 5 av 5 stjärnor

Lawn Refresh

Our lawn was in a very poor state due to the fact that it had not been regularly mowed for a number of months at the start and end of the growing season due to long absences. I was a little sceptical when Lee came to see us and recommended their lawn refresh programme however the results within a matter of weeks have been excellent. A few small areas that will need a little seeding in the Spring but all very minor. I cannot speak highly enough of Lee's work and professionalism. Nothing was too much trouble for him. The lawn has never looked better in the 37 years that we have been in the property.

20 maj 2026
Omdöme utan inbjudan
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Svar från GreenThumb Lawn Treatment Service

Hi Mr & Mrs O'Connor, thank you for taking the time to leave us a review.

We are glad you can see theLeeJason has provided you with a great service!

Thank you, Adrian

Betygsatt 5 av 5 stjärnor

Great Service

David Gleeson came out yesterday for our first to confirm the lawn size, pricing and to recommend the services we need. He was brilliant. Cannot recommend him enough. He explained what was included in each tier of pricing, explained which services we needed and why, and is the reason we're progressing with Green Thumb.

2 juli 2026
Omdöme utan inbjudan
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Svar från GreenThumb Lawn Treatment Service

Hello Connor, thank you so much for taking the time to leave us a review.

We are so happy to hear David has provided you with a great service, giving you his expert advice to enhance your lawn condition.

We strive to provide our customers with the best possible service, and we're thrilled that you had a positive experience.

Thank you, Adrian 😁

Betygsatt 4 av 5 stjärnor

Review of lawn condition

Greenthumb sent Steve Shaw to assess the condition of the lawn. He did a good job addressing the issues we encountered and we hope that the lawn will become lush again.

3 juli 2026
Omdöme utan inbjudan
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Svar från GreenThumb Lawn Treatment Service

Hello Anna, thank you very much for taking the time to leave a great review!

We really appreciate you sharing your experience with us and are delighted to hear Steve has provided you with a fantastic service 😊

Thank you, Adrian.

Betygsatt 5 av 5 stjärnor

We had excellent friendly service and…

We had excellent friendly service and really good advice from Jamie at the Canterbury branch.

3 juli 2026
Omdöme utan inbjudan
Logotyp för GreenThumb Lawn Treatment Service

Svar från GreenThumb Lawn Treatment Service

Thank you very much for taking the time to leave us a review. We're glad you can see the benefits of having lawn treatments and the service carried out from Jamie and your local branch.

Thank you, Adrian

Betygsatt 5 av 5 stjärnor

Been having Green Thumb for many years…

Been having Green Thumb for many years very happy Colin is very good always gives me excellent advice very happy to answer any questions I have Brilliant

3 juli 2026
Omdöme utan inbjudan
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Svar från GreenThumb Lawn Treatment Service

Hi Christopher, thank you so much for your kind words, we really do appreciate you taking the time to leave us a review 😊

Thank you, Adrian

Betygsatt 5 av 5 stjärnor

Lawn refresh follow up

Dan Gregory visited for lawn refresh follow up to get things back in the right track. Very consultative and professional approach

2 juli 2026
Omdöme utan inbjudan
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Svar från GreenThumb Lawn Treatment Service

Hello Ben, thank you very much for taking the time to leave Dan a great review!

We really appreciate you sharing your experience with us and are delighted to hear Dan has provided you with a fantastic service 😊

Thank you, Adrian.

Betygsatt 2 av 5 stjärnor

Contact

I have requested twice for someone to contact me. Still waiting for someone to call. Need to check if my booking has been taken as I didn’t receive an email

3 juni 2026
Omdöme utan inbjudan
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Svar från GreenThumb Lawn Treatment Service

Hello, I would appreciate the opportunity to look into this - could you please email customerrelations@greenthumb.co.uk with further details, including your postcode and contact details, so I can raise this with our Customer Relations team. Thank you.

Betygsatt 5 av 5 stjärnor

Greenthumb Lawncare

Absolutely brilliant advice and suggestions from enquiring about the service Greenthumb provide and needless to say I had no hesitation in signing up to Greenthumb for my Lawn Treatment.
Would also like to thank David Gleason for his excellent customer Service and knowledge.

5 juni 2026
Omdöme utan inbjudan
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Svar från GreenThumb Lawn Treatment Service

Hello Phil, thank you very much for taking the time to leave a great review!

We really appreciate you sharing your experience with us and are delighted to hear David has provided you with a fantastic service 😊

Thank you, Adrian.

Betygsatt 5 av 5 stjärnor

Grass cutting

Excellent and very tidy grass cutting by David Gleeson . Thank you so much again

2 juli 2026
Omdöme utan inbjudan
Logotyp för GreenThumb Lawn Treatment Service

Svar från GreenThumb Lawn Treatment Service

Hi Kathryn, thank you very much for taking the time to leave David a lovely review.

We are so pleased he has provided you with a great service!

Thank you, Adrian.

Betygsatt 1 av 5 stjärnor

A lot of money for very little effort


Used Greenthumb for a few years consistently. At 1st our lawn looked lovely and lush and green but it was a brand new turfed lawn. I didn’t like the way they came, treated the lawn and on their portal said everything was good when in fact I could see weeds coming thru. I expected a recommendation. Well after a few years and my lawn now looking like it’s almost dead and covered in thatch which can’t be raked out due to the time of year (thanks Greenthumb) and being told it’s looking like this because of over watering and yet this was the hottest period in the history books, what utter none sense. Treatments are now cancelled and would I recommend? No. A lot of money for very little effort. Ok it saved me doing the treatments when I was busy and working full time but I’m not any longer so now Greenthumb have ruined it I will try to improve it again.
Edit- 3/7/26 “following my reply from Greenthumb below (unexpected) I have sent my details to them as requested. I now await a reply”
5/7/26 still awaiting a reply but not holding my breath. I decided today was the day to take control myself so gave the lawn a cut and a small rake. What I found has dumb struck me! I’m gob smacked! Layers and layers of moss!! What have Greenthumb been doing? They were suppose to be treating this regularly. They only scarified it a few months ago or did they? I paid for it anyway. Absoloutley useless! They come across so professional and friendly but trust me after a few months you’re just a number and a number which gets ignored!! Read all the 5 star results if you must but take them with a pinch of salt as I spent £hundreds over the years with Greenthumb & all of it was wasted looking at what now resembles a children’s school playing field
AND ps TODAY IS NOW 7/7/26
No surprise really but NO REPLY from the email they requested me to send
8/7/26 reply from Greenthumb received, basically to cut a long story short, “we are sorry, you’re right we let you down, this wasn’t up to our normal standards”. Oh well that’s ok then. “Give us another go if you like”? Now you’ve practically killed my lawn no frigging chance! Thanks for nothing

2 juli 2026
Omdöme utan inbjudan
Logotyp för GreenThumb Lawn Treatment Service

Svar från GreenThumb Lawn Treatment Service

Hello, I would appreciate the opportunity to look into this - could you please email customerrelations@greenthumb.co.uk with further details, including your postcode and contact details, so I can raise this with our Customer Relations team. Thank you.

Betygsatt 5 av 5 stjärnor

Had my green thumb chap around this…

Had my green thumb chap around this morning,nice and early as I was informed,very nice guy was Roy and also very informative,Roy was very pleasant and was able to help with another question about gardening which I found very good,as they say,you learn something new everyday,thanks for your services today.would fully recommend this company.

2 juli 2026
Omdöme utan inbjudan
Logotyp för GreenThumb Lawn Treatment Service

Svar från GreenThumb Lawn Treatment Service

Hi Colin, thank you for taking the time to leave us a review. We are glad you can see the benefits of having our lawn treatments and it’s super to hear Roy has provided you with a great service!

Thank you, Adrian.

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