Green Motion Montenegro 

J'avais réservé une voiture en ligne chez Greenmotion via un broker Discovery Cars. A mon arrivée, la personne au guichet Aleksandar ma tout de suite dit que ma carte bancaire n'était pas acceptée car ce n'était pas une carte de crédit. Il n'a même pas essayé la carte alors que sur la carte est indiqué "carte de crédit". Il m'a montré sur son écran d'ordinateur un numéro de carte qui n'était pas le mien et qui indiquait "Russian Federation" alors que ma carte est émise par une banque française. Il m'a proposé de payer 280e de plus et là il aurait accepté. Une vraie arnaque. J'avais lu de tels avis mais je n'y croyais pas. Donc la technique est rodée, je ne suis pas le premier. A fuir !

We booked our car rental for pick up at 11:30 AM from podgorica airport and we went to desk at 11:30. Firstly there was no representative for 30 mins.
When they arrived, we have been asked to take good amount of pictures and videos of the car. There were 1000 number of scratches and all tyres were duplicate. Then they gave us a baby seat - very dirty (food everywhere, so many tears and cuts in upholstery).
After 10km of driving, dashboard was showing low tyre pressure. I called their number many times but noone picked up. I was filling air in front right tyre for first 2 days. 3rd day we got the flat tyre on right front. I called for help they said they dont have rescue in Bosnia and I am on my own. In the end they charged me 500 Euros when I returned the car and they said its a wheel damage. There was a small dent on the main wheel because of flat tyre which a mechanic can repair in 1-2 mins.
Ridiculous company, there were 2 other customers waiting at the desk when I checked out with similar breakdown issues. I think all their cars are in poor condition and they are trying to make money from customers by deliberately renting such cars.
Avoid them in montenegro, breakdown chances are more than 50% if you read their reviews on all platforms.
I have rented car more than 100 times across the world, never had such a bad car and worst customer experience.

GREEN MOTION: UWAGA NA WYPOŻYCZALNIE SAMOCHODÓW !!!! NACIĄGACZE I ZŁODZIEJE A WSZYSTKO FIRMOWANE DODATKOWO SZYLDEM RYANAIR, KTÓRY SPRZEDAJE ICH „OFERTĘ”. ZAPISY UMOWY MAJĄ SIĘ NIJAK DO RZECZYWISTOŚCI. ALE RYANAIR TO NIE PRZESZKADZA, LUBIĄ BYĆ WSPÓŁUCZESTNIKIEM OSZUSTWA. I TO WSZYSTKO W UE…..ŻENUJĄCE I KARYGODNE!!!

GREEN MOTION: BEWARE OF CAR RENTAL !!!! CHEATERS AND THIEVES AND EVERYTHING ADDITIONALLY BRANDED BY RYANAIR, WHICH SELLS THEIR "OFFER". THE PROVISIONS OF THE AGREEMENT HAVE NOTHING TO DO WITH REALITY. BUT RYANAIR DON'T MISS IT, THEY LIKE TO BE PARTNERS IN THE SCAM. AND IT'S ALL IN THE EU….. EMBARRASSING AND DISCRIBLE!!!

Widzę, że wasz bot odpowiada standardową formułką na uwagi okradzionych i zrobionych w chuja klientów. Macie klientów za idiotów i myślicie, że spławicie mnie zaproszeniem mnie do kontaktu z custommer Service przez stronę www. Otóż nie, ja chcę zwrotu mojej kasy w wysokości 771.58 PLN. Ponieważ wy nie respektujecie zapisów swoich własnych umów to ja nie zamierzam puścić wam tego puścić płazem i domagam się zwrotu pieniędzy za WYPOŻYCZENIE KTÓRE NIE DOSZŁO DO SKUTKU. ZAPŁACIŁEM wam za WYPOŻYCZENIE ale nie dostałem OPŁACONEGO SAMOCHODU. ZŁODZIEJE. Dopiero Wypożyczalnia RENAULT Car-a-Rent, mająca swoje stanowisko tuż obok na lotnisku w Podgoricy, okazała się pomocna i nie robiła żadnych problemów z wypożyczeniem auta, ale, co uzasadnione, musiałem ponieść dodatkowe koszty. A tak przy okazji, o czym nie wspominałem, wasz pracownik próbował wyłudzić ode mnie 1500 euro dodatkowego, bezzwrotnego depozytu. Bez komentarza!!! Takich osób, którym zaproponowano taki deal było co najmniej 3. Facet chciał łapówkę!! czy Firma Green Motion nie płaci swoim „pracownikom” , zmuszając je do takich ekstremalnych zachowań ??? Żenujące! WSZYSTKIM POLECAM WYPOŻYCZALNIE RENAULT !!!

Co to za głupie gadanie i brednie. Wasz pracownik jest idiotą i nie potrafi rozróżnić karty VISA credit, którą mu pokazałem, od debit. Kuriozum. Ciekawe czy ty bocie masz na tyle inteligencji aby tego dokonać. Po twojej odpowiedzi nie mam już wątpliwości, że jedyną opcją na jaką was zaprogramowano to: kradzież i wyłudzenia

I see that your bot responds with a standard formula to the comments of robbed and fcked up customers. You think your customers are ldiots and you think you'll blow me off by inviting me to contact custommer service via the website. Well, no, I want my money back in the amount of PLN 771.58. Since you don't respect the provisions of your own contracts, I'm not going to let you down and demand a refund for the RENTAL WHICH FAILED. I PAID YOU FOR THE RENTAL BUT I DIDN'T RECEIVE THE PAID CAR. THIEVES. Only the RENAULT Car-a-Rent Rental, having its stand right next to it at the airport in Podgorica, turned out to be helpful and did not cause any problems with renting a car, but, justifiably, I had to incur additional costs. By the way, what I didn't mention, your employee tried to extort from me 1500 euros extra non-refundable deposit. No comment!!! There were at least 3 people who were offered such a deal. The guy wanted a bribe!! doesn't Green Motion pay its "employees", forcing them to such extreme behavior??? Embarrassing! I RECOMMEND RENAULT RENTAL TO ALL!!!

What is this stupid talk and nonsense. Your employee is an idiot and cannot tell the difference between the VISA credit card I showed him and the debit card. Oddity. I wonder if you're smart enough to do that. After your answer, I have no doubts that the only option you have been programmed for is: theft and extortion....

Realmente fenomenal, lo recomiendo por completo

The reception staff Colin is very kindly and professional

Picked up the car quickly, the staff were very professional, I have a yearly insurance to cover the excess, so didn't take their extra insurance, but had no problems. Will use again.

Newish clean cars, oil light came on, I ended up topping up the fluids in the engine, friendly staff, clear instructions on returning the car, no one at the desk when I returned but 10 mins later someone turned up to give me my 50 euro deposit back all in all a good hiring experience I would recommend Green Motion at Podgorica airport

It was a lovely and smooth transition. Picked up 3 cars from the airport. No issues with the cars, I paid for mobile internet too which was very useful for my trip. Definitely would patronize them again. Great work guys 👏

I went to get a rental car that I booked online. First I didnt find anyone at the counter, and had to wait for half hour for someone to come. Then they tell me that they dont accept the very same card that I made a booking with! I even offered my AMEX, but they dont accept that either. So, they inconvenienced me, wasted my time and money getting there and back, took the deposit, AND DIDNT GIVE ME A CAR. On top of that rude! Disgusting and unprofessional!

The people working there are extremely nice and ready to provide the best service, the car was perfect! They are very quick with the paperwork and very professional! Lovely!!!

Very unprofessional and unorganized agency.
You cant make a precise agreement.
The manager girl at the agency is the worst.

Die Zahlungsmodalitäten sind unflexibel und nicht zeitgemäß. Zudem haben sich versteckt Kosten in Höhe von 180 EUR ergeben!

Per Vorabbuchung wurde die Zahlung noch über meine ING Visa (Debit) angenommen. Bei Abholung musste ich als Hauptvertragsinhaberin eine Kaution von 700 EUR hinterlassen, was aber nur - und über keine einzige andere Zahlungsmethode - über eine Kreditkarte gehen sollte! Da ich keine Visa (Credit) hatte, musste ich eine zusätzl. Versicherung in Höhe von 180 EUR abschließen, um das Fahrzeug zu bekommen. Die Visa (Credit) meiner Beifahrerin wurde hierfür nicht angenommen, auch habe ich den Vertrag nicht auf sie überschreiben dürfen. Bei Kündigung des Vertrags hätte ich den Kaufvertrag nicht rückgängig machen können und wäre somit auf meinen bisherigen Kosten sitzen geblieben. Eine nachträgliche Beschwerde wurde zurückgewiesen.

Very helpful and Trustworthy company not like some in the past we have used who find imaginary 'scratches' damage that was already there & charge you €100's (one being unbelievably Avis'). Nice & fast service for pick up & drop off. Again honest company which will use again as we have in the past :)

Excellent service and new car which was lovely to drive
I recommend to complete all checks and upload documents before you arrive just for ease.
Recommend this company to all when travelling to Montenegro

The Service was fast, very friendly and helpful, we got a fine car within minutes and also the car return was quick, without any complications and with helpful people there!
Many thanks!

The rental car went very well, it was clean and without technical problems.

However, we had a big surprise when we arrived at the airport. We had to pay 300€ extra insurance because we did not have a debit card (like everyone else in France). Of course this information was not indicated at the time of booking...

The experience was bad. The car was plenty of scratches and bumps and it lacked of any modern technology. The brakes sounded like they were about to fall to the ground and the radio was unable to find any station. We were charged with 25 extra euros for being 1 hour late because our plane arrived late. It is intolerable as the delays at the airport do not depend on the customer, but on the air companies. I bet that most of the Green Motion income rely on the incompetence of Air Serbia. We were also charged extra 25 euros for administrative management of a 10 euro parking fine. 25 seems the standard additional charging for no reason. We will never be customers again of Green motion. I'm writing this review in hope that nobody does it in the future.

I'm globally quite satisfied with the service : very professional and friendly staff !!!
The state/look of the cars should always be perfect, even in the first renting categories - my car was acceptable, but not more -
Special thanks to Marica at Tivat Airport desk : she really offers a high level service to her customers (always smily, always the right piece of advice, very convincing and always positive) ! I've been impressed ! She's just AMAZING !!!

On arrival at Tivat (24/07/22), the car we had booked wasn't there and we were forced to have to travel all the way to Podgorica (over 2 hours away) to collect the car, a massive detour in the opposite direction to where we were meant to be travelling, resulting in us having to pay for additional fuel and arriving at our destination 5 hours late, effectively losing the first day of our holiday. Since this happened, Customer Service was non-existent and the company has repeatedly failed to respond to e-mails regarding my complaint.

Hired a car for 10 days and Green Motion had the best costs and good reviews so decided to go with them,

Got to Podgorica airport and served fairly quickly, the staff were helpful and friendly.
When we got to the car I took pictures of all the dinks and marks and the Attendant pointed out any also and marked them on the booking sheet.
Car was good, bigger than I had booked which was nice, clean and run without problems for the time there.
On return, a different attendant was waiting in the car park and we checked through the car, he asked about one mark and I showed him the photo proving it was already there which he accepted. Again very polite and friendly. He then proceeded to return my deposit without issue.
Overall very happy with the service, the car and the price.
Thankyou Green Motion Montenegro for making this an easy experience