Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Nice people when they are selling you a scooter had mine for 10 months and broke down still under warranty completely different kind of attitude they kept telling me to check fuses and check everythin... Se mer

Betygsatt 5 av 5 stjärnor

Bought a Sterling S700 scooter from Great British Mobility . I am so pleased with it because of the high quality build, comfort and power, also far cheaper than other places I had looked. The deliver... Se mer

Betygsatt 5 av 5 stjärnor

Scooter purchased as mother in law mobility got worse and family holiday was planned Having a short test ride in the uk the scooter had issues on the ferry to France Once we reached our destinati... Se mer

Betygsatt 5 av 5 stjärnor

We ordered a gogo lightweight scooter from this company and paid via paypal online. The delivery was fast and the item was in perfect, unused, condition. A slight glitch online was soon fixed by this... Se mer

Företagsinformation

  1. Leverantör av hjälpmedel för personer med funktionsnedsättning

Skrivet av företaget

We offer great value for money on mobility aids which can benefit both the elderly and disabled adults. We are one of the UK's leading suppliers of new mobility scooters, wheelchairs and fully adjustable mobility chairs.


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

171 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,2

Alla omdömen

(171)

11 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Battery charger

Thought I had a problem with my battery charger but it turned out to the reset button. Spoke to Scott and a colleague. Both were extremely professional and helpfu. soon had the problem sorted. Great job lads!! Thanks. Richard

26 januari 2024
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Excellent service

Excellent service. Once ordered scooter only took 5 days to be delivered. I had issue with charger not there fault. I rang and spoke them . Very helpful. Replacement sent arrived in a couple of days. Having sciatica in both legs. I am looking forward to getting out and about again. Thankyou

25 januari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great company, great service

I recently purchased a mobility scooter from Great British Mobility, and I can't express how satisfied I am with the entire experience. Scott, the assistant who guided us over the phone, provided excellent service from the start. Despite encountering a couple of small issues, Scott swiftly and pleasantly rectified them. The level of customer care and the quality of the scooter exceeded my expectations. I highly recommend Great British Mobility, and a special shout-out to Scott for his outstanding assistance.
While we have yet to take the scooter out for a spin, we are confident that with the exceptional service and support we've received from Great British Mobility, everything will be more than okay. The level of assurance and satisfaction we've experienced so far leaves us optimistic about the upcoming outings with the scooter. Highly recommend their services!

19 januari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

As promised I’ve just exchanged the…

As promised I’ve just exchanged the power chair for a pride colt 2.0 not been out on it proper yet for a good test drive but just driving it in the house was great thank you so much Ian the manger/owner you be glad too see the back of me thanks again

23 januari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Exceptional service from a great company.

I received exceptional service from this company right from the first call through to the final delivery of my new mobility scooter. They certainly went above and beyond to ensure we were happy. At first I spoke with Scott who was fantastic at explaining all about the scooter plus the white glove delivery process. He was very knowledgeable and took his time to explain everything. The scooter was delivered by Ian who was extremely patient. He did a full demonstration of the scooter plus showed us how to disassemble the scooter and put it in the boot of the car. He then demonstrated how to rebuild the scooter - amazing service considering the 5.5 hour drive and early start to make the delivery. The lady who called to book the delivery was also polite and friendly.

Overall an exceptional service from this company so I would highly recommend them - you will not be disappointed. Also the scooter was competitively priced.

19 januari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Above and beyond.

Excellent staff. Scott went above and beyond talking me through all options when picking out a scooter for my Nan. Despite telling him I wasn’t purchasing that day just enquiring he still took his time to help me understand everything and was very helpful. Not once did I feel rushed or anything.

7 december 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Was looking to buy a scooter online

Was looking to buy a scooter online, Ian was a great help. He went through all the scooters within the parameters of my requirements and helped me decide on a scooter. Couldn't recommend a better company

8 december 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Ordered a new mobility scooter as mine…

Ordered a new mobility scooter as mine broke down on holiday.Ordered on the Thursday delivered on the Friday, fantastic customer service from start to beginning, very helpful indeed, I will most definitely be using Great British Mobility again 👍

14 september 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

GB Mobility Scooters

GB Mobility helped my disabled sister get a basic scooter for her trip abroad. Easy to build and use. When it had a mechanical problem with the motor, GB Mobility were fantastic in their response.

With the need to exchange the scooter they helped up get an upgraded model instead of just replacing the original model and we got a fantastic experience in this.

Will happily recommend them for any Mobility scooter.

17 augusti 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Outstanding!!!

Scooter arrived less than 36 hours after ordering and I'm in the Glasgow area!

Other companies take note!! This is how you do business.

10/10 GBM!!

24 februari 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Zero stars for after sale customer…

Zero stars for after sale customer service.
My wheelchair arrived with wrong wheel inserts, in October 2022.
My first email was unanswered.
After chasing them a month later, they sent me an excuse email, with a promise of sending the missing parts immediately, that day.
This was mid November.
They proceeded to ignore all of my follow up emails since, and no sign of the missing parts, no tracking info, nothing..
It is beyond sad..
Just shy of £1 900 spent, and I am not worthy of receiving the missing parts, nor a word of update.
Buy elsewhere, if you can.

8 februari 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Purchased a Lithilite mobile scooter

Purchased a Lithilite mobile scooter. Excellent product especially the lightweight battery and the ease of disassembling for the car boot. Staff and delivery excellent. Was delivered within 24 hours as promised. Special thanks to Scott and also Ian.

9 september 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Bought my mobility scooter on 9/8/22 at…

Bought my mobility scooter on 9/8/22 at 11.30am it was delivered at 8.45 am 10/8/22 so quick .i can not fault this company i asked for it to be assembled for me and it came assembled .even got a phone call to make sure everything was ok the girl on the phone was really efficient and so nice will be buying a road scooter in the near future it will definitely from GREAT BRITISH MOBILITY Hats of to you 👩‍🦽👩‍🦽

20 augusti 2022

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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